Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2012 Kia Soul submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
When I turn my steering wheel left or right there is a very large margin before the tires turn it rattles back and forth back and forth as I'm driving down the street no control for at least three degrees and either direction, also my front of the vehicle turn signals pop out and fall out to the road and I would drive with no turn signals on the front of my vehicle?
The contact owns a 2012 Kia Soul. The contact stated there was an abnormal fuel odor inside of the vehicle. Additionally, the brake lights were inoperable prior to replacing the rear taillight housings. After replacing the brake lamp housings, the contact became aware that the brake lamps remained illuminated. The vehicle was taken to the dealer who diagnosed that the abs module failed and needed to be replaced. The contact was warned that the vehicle was at risk of catching on fire. The dealer also informed the contact that the vehicle was smoking, and the wires were melting. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered by recall or warranty. The approximate failure mileage 109,000.
I RECENTLY NOTICED WHEN STOPPED THAT THE STEERS NO WHEEL MAKES A CLUNKING SOUND WHEN STEER NO LEFT TO RIGHT AND BACK AGAIN AND HAS A LITTLE PLAY LIKE IT'S NOT CATCHING. ALSO I RECENTLY HAD BRAKE LIGHTS REPLACED AND IT QUICKLY BURNED OUT ON THE BOTTOM HALF OF THE DRIVERS SIDE BRAKE LIGHT.
REAR VIEW CAMERA IS INOPERATIVE AFTER SPRY WASH.
I PURCHASED THE VEHICLE IN DECEMBER AND EVERY SO OFTEN THE GAUGES AND THE LIGHTS IN THE DASH WILL NOT WORK. THE VEHICLE FAILED TO SHIFT INTO GEAR. I HAD CONTACTED THE DEALER FROM WHOM I PURCHASE THE VEHICLE, I THEN TOOK IT TO THEIR REPAIR SHOP. THE GENTLEMAN (MECHANIC) WAS UNABLE TO DETERMINE THE CAUSE. I THEN CALLED THE DEALERSHIP AND REQUESTED ANOTHER VEHICLE, OF COURSE THEY REFUSED. IN A MATTER OF DAYS, THE DASH MATERIALS BEGAN TO WORK AGAIN. UNFORTUNATELY, 20 DAYS LATER, THE SAME THING HAPPENED AGAIN. NONE OF THE LIGHTS AND GAUGES IN THE DASH WORK, AND THE VEHICLE WILL NOT GO INTO DRIVE. I AM SIMPLY UNHAPPY WITH THE MATTER, BECAUSE THEY ARE CHARGING ME NEARLY $20,000. FOR THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WATER PENETRATED THE FRONT PASSENGER'S SID HEADLIGHT AND CAUSED CONDENSATION, OBSTRUCTING THE ILLUMINATION OF THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED AND THE DEALER ADVISED THAT THE HEADLIGHT WAS OPERATING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 20,000.
TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT AFTER A HEAVY RAIN, CONDENSATION WAS FOUND IN THE PASSENGER SIDE HEAD LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,200 AND THE CURRENT MILEAGE WAS 8,300.
I POSTED A COMPLAINT EARLIER WITH THE BLINKER AND HEADLIGHT NOT WORKING. I TOOK IT BACK TO THE DEALER 3/17/12 IT WAS A LOOSE GROUND THEY FIXED IT AND I THANK GOD IT WAS SOMETHING SIMPLE. *TR
DRIVING HOME FROM WORK TURNED RIGHT BLINKER ON TO MAKE TURN AND NOTICED THE BLINKER ARROW IN THE INSTRUMENT CLUSTER STAYED ON.WHEN I GOT HOME I CHECKED THE LIGHTS AND BLINKER AND ON THE RIGHT SIDE THE HEADLIGHT AND BLINKER WERE NOT WORKING .I CALLED THE DEALER AND THEY ARE GOING TO LOOK AT IT .I HAVE ONLY HAD THE CAR 24 HOURS I WILL LET YOU KNOW WHAT HAPPENS .I AM PRAYING IT IS JUST SOMETHING SIMPLE . *TR
NOT SURE IF MODEL IS 2012 OR 2011. A KIA SOUL WAS IN FRONT OF ME AT A STOP LIGHT. THE STOP LIGHTS ON THE VEHICLE WERE SO BRIGHT AS TO ALMOST BLIND ME. IS THERE A NATIONAL STANDARD THAT LIMITS THE MAXIMUM LIGHT ON BRAKE TAILLIGHTS? *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .