RoadVitals

2012 Kia Sportage Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
392
Latest Jun 26, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
23
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
4
Reports on file since Sep 11, 2011

What this page shows

Our database holds 392 NHTSA owner-reported complaints for the 2012 Kia Sportage. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 392 · page 1 of 16

ElectricalEnginePowertrain (other)
Filed Jun 26, 2026
Fire reported

I was driving eastbound in my 2012 Kia Sportage on I-82 just past Benton City MP97 at about 11AM on Monday June 22, 2026, when my engine knocked twice, the red check engine light came on, and I lost power. I pulled over off the road next to a concrete barrier that was beside a rock roadcut. My flashers would not operate, I put it into park, turned off the ignition and immediately noticed the smell of burning oil or rubber. I had 2 half gallon containers of water on my front seat, so I popped the switch, lifted the hood, used the prop rod to hold the hood up as I started dowsing the flames that were popping up on the passenger side of my engine compartment near the firewall. After using both half gallons, I ran to the rear of the vehicle, opened the hatchback, and grabbed a gallon spray bottle of water and brought that back around to the front of the vehicle. By this point the prop rod holding the hood was bending and the flames were popping back up, I pumped the sprayer and directed a stream of water with my left hand and used my right to hold up the hood as the prop rod was not working. After the fire was completely out, I returned to the rear of the vehicle, donned my reflective vest, put a portable flasher on my vehicle, and at this point a Benton County fireman in a pickup arrived - he was called by a motorist that saw me pulling over with smoke trailing my vehicle. The fireman was followed by a large firetruck and crew. They propped up the hood with a bar and inspected the motor to verify the fire was completely extinguished. They took my information and left. A Washington State Patrol arrived, assessed the scene and offered assistance, but I already had called my wife so he left me to wait for her. He told me I had 24 hours to get the car off the interstate. I had the car towed to my driveway by A&E towing at about 2:30PM. I just realized this morning that I ought to report it to you. I haven't tried to start it, but I'm sure it won't.

NHTSA ID
11746708
Incident
Jun 22, 2026
Engine
Filed Jun 15, 2026

On XXX, my 2012 Kia Sportage experienced a catastrophic engine failure while traveling on the interstate. The connecting rod failed, breaking through the engine block, causing sudden and sever oil leak and heavy smoke. The safety of the occupants was put at risk due to the sudden powefr loss in high-speed traffic. This vehicle has two active federal safety recalls, SC200 snd SC 284, which are unrepaired. After the vehicle was towed to Auffenberg Kia in Cape Girardeau, MO I experienced an unreasonable delay of atr a mininum of 2 weeks or more before they could assess the damage, and they refused to provide a loaner vehicle while I was left without transport. Futhermore, they have stated they will not assist with anything until the inspection is complete and the exact cause of failure is determined.

NHTSA ID
11744253
Incident
Jun 9, 2026
Interior & seats
Filed Nov 26, 2025

The contact owns a 2012 Kia Sportage. The contact stated while attempting to open to the front driver's side door from the inside of the vehicle, the contact heard an unknown part inside the door fall, and the door required to be opened manually by pulling on the exterior door handle. A dealer was contacted. The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the vehicle would not be repaired unless the manufacturer contacted the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 103,841.

NHTSA ID
11701684
Incident
Nov 26, 2025
Mileage
103,841 mi
Engine
Filed Oct 27, 2025

The car experienced sudden engine failure, flashing check engine light. The car was towed to the nearest mechanic and knock sensor code P1326, consistent with recall 20V750, was present. Kia Corporate refuses to authorize inspection and repair under the recall because the code was cleared after the event in order to get it towed to the dealer. The defect clearly matches the recall condition, but Kia is declining inspection in violation of recall obligations. Car has been maintained with regular oil changes at the scheduled intervals for the duration of it's life.

NHTSA ID
11695866
Incident
Oct 23, 2025
Engine
Filed Aug 12, 2025

VIN# [XXX] My recall has not been repaired because Kia claims the repair parts have not been made available to them yet. This recall is from Sept. 2023. Why hasn't this been taken care of yet? Ridiculous & DANGEROUS!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11680046
Incident
Aug 12, 2025
Engine
Filed Jul 2, 2025

I was sold this car in April 2025. June 29 2025 my engine stopped working. Confirmed it is entirely blown. I was unaware of open unaddressed recalls when I purchased the car. Because of the recalls not being addressed by previous owners, kia and the warranty company refused to fix the engine.

NHTSA ID
11670845
Incident
Jun 29, 2025
Engine
Filed Jun 24, 2025

there were no warning lamps/lights/messages prior to the failure. I have been begging Kia Car pros Glendale to repair my engine since May 27 2025 as it qualifies under the settlement. I have requested in writing a response but they continue to use stalling tactics only calling me to convey they need the first 13,000mile oil change now. I have pictures and video timestamped I have documents to prove no negligence on my part for repairs and oil changes. I am a disabled veteran who lives on a mountain in a fire prone area. I have a service dog. I am not trying to endange my life, my service dogs or my neighbors. Email dated 21 June 2025: , I want to reiterate the full scope of documentation and context we have already provided in support of this case. To date, we have submitted: Over a decade of detailed maintenance and service records, covering 2012 through April 2023, demonstrating consistent oil changes and routine and meticulous upkeep; Confirmation that the KSDS upgrade was installed by Kia Glendale on June 6, 2022, and was fully operational at the time of failure; Proof of an oil change on March 7, 2025, at 98,798 miles; Photographic and video documentation dated March 27, 2025, showing the vehicle at exactly 100,000 miles with no check engine lights, warning indicators, or abnormal engine noise; A clear timeline showing that, just five weeks later on May 6, 2025, the vehicle experienced a sudden catastrophic engine failure at approximately 101,000 miles—despite having had an oil change only weeks earlier. For your convenience, we have re-sent all supporting documentation in case any records were misplaced during what has now become a significantly drawn-out process. Importantly, the vehicle owner did not continue driving after any warning light appeared. They immediately pulled over and had the vehicle professionally towed, demonstrating responsible action at every turn.

NHTSA ID
11668822
Incident
May 26, 2025
Electrical
Filed Apr 18, 2025

The car has been giving off a burning smell each time that I begin to drive especially if the heat is being utilized. The smell worsens as I drive a further distance.

NHTSA ID
11655352
Incident
Apr 18, 2025
Engine
Filed Apr 12, 2025

While accelerating engine just shut off and seized. No warning. No check engine light before or after during the incident. Temp was normal. Next day a check engine light did come on while car was in "on" position (engine still not turning over) but no code was generating. No evidence of leaking oil. Dipstick showed normal oil level.

NHTSA ID
11654248
Incident
Apr 3, 2025
Brakes
Filed Dec 31, 2024

The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11633380
Incident
Dec 31, 2024
Engine
Filed Aug 28, 2024

Purchased a used 2012 Kia Sportage in Nov 2023 took in for an anti theft update in that same month. My update was done at a Kia dealership . They informed me about the anti theft update.Now ffw to Aug 2024 I get a check engine light for knock sensor. I have no idea what this is. Took it back to dealership I was told that the KSDS update was done the same time the anti theft was done and the warranty had expired. How was I supposed to know what the knock sensor update was or the details of a warranty when the dealership did tell me they even done the update. Now I am sitting with a car that needs a new engine because they failed too inform me of the sensor I will be getting an attorney

NHTSA ID
11611490
Incident
Aug 28, 2024
Brakes
Filed Aug 7, 2024

See attached document for complaint

NHTSA ID
11607076
Incident
Jun 17, 2024
Filed May 28, 2024

It's been eight months without a remedy? I live in an apartment under Section 8. I'm disabled (profound deafness in both ears). I'd like to ask for help to remedy this situation because my paranoia isn't helping. Will my Kia vehicle burst in fire? Why isn't there a replacement for the HECU? Can I get another Kia vehicle to replace the one I have without breaking the bank? I'm on disability benefits and I don't have the funds to get another vehicle right now. For reference (see below) Summary KIA AMERICA, INC. HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2011-2013 MY SPORTAGE VEHICLES. THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) MAY EXPERIENCE AN ELECTRICAL SHORT CIRCUIT, WHICH CAN RESULT IN AN ENGINE COMPARTMENT FIRE WHILE DRIVING OR PARKED. Safety Risk AN ENGINE COMPARTMENT FIRE WHILE PARKED OR DRIVING CAN INCREASE THE RISK OF INJURY. OWNERS ARE ADVISED TO PARK THEIR VEHICLES OUTDOORS AND AWAY FROM OTHER VEHICLES OR STRUCTURES UNTIL THEY CAN HAVE THIS RECALL PERFORMED. Remedy WHEN THE REMEDY PART IS AVAILABLE, KIA DEALERS WILL REPLACE THE HECU FUSE. THIS RECALL WILL BE PERFORMED FREE OF CHARGE AT NO COST TO THE CUSTOMER. THE ESTIMATED TIME REQUIRED TO PERFORM THIS RECALL WILL BE APPROXIMATELY ONE (1) TO TWO (2) HOURS. (REFER TO SC284) " Manufacturer's Notes "SC284SL

NHTSA ID
11591022
Incident
May 28, 2024
Filed May 12, 2024

Since Sep. 25, 2023 we received a recall notice advising to park our KIA vehicle outside and away from our home, other vehicles and buildings due to a serious fire hazard from the Hydraulic Electronic Control Unit short circuiting. We have ALWAYS parked our vehicle in our garage to deter theft and break-ins, stealing catalytic converters, hail damage, any other damage. This is our primary vehicle and the recall states that the fire can occur when the vehicle is in use, as well as when just parked. If it gets damaged due to continually having to park it outside who is responsible for the repairs? It has been 8 months since we received this recall and no remedy has been offered. I spoke with KIA dealership and they had no suggestions, yet the recall states that the HECU fuse needs to be replaced. How can we get a resolve to this dangerous issue?

NHTSA ID
11588293
Incident
Sep 25, 2023
Electrical
Filed May 11, 2024

I am writing about a recall notice that was issued last fall (2023) and has not yet been repaired by KIA, this vehicle's manufacturer. The HECU unit has a bad fuse that can cause a fire while driving or when parked. The relevant data is: Manufacturer Recall NumberSC284SL NHTSA Recall Number23V652 Recall StatusRecall Incomplete, remedy not yet available This waiting period has been excessive. KIA needs to get this done!

NHTSA ID
11588236
Incident
Nov 15, 2023
Engine
Filed May 6, 2024

Recall was issued 09/23 for a possible engine fire and the replacement parts for repair have yet to be provided as of 5/24.

NHTSA ID
11587324
Incident
May 6, 2024
Filed Apr 30, 2024

I have a recall for a Hydraulic electronic control module. However, Kia dealership told me there’s no remedy for this recall

NHTSA ID
11586103
Incident
Apr 30, 2024
Brakes
Filed Apr 24, 2024

The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11584998
Incident
Sep 25, 2023
Electrical
Filed Apr 22, 2024

See attached letter

NHTSA ID
11584513
Incident
Mar 10, 2024
Filed Apr 16, 2024

I was not aware of the HECU problem and did not receive a letter in Nov-23 or Mar-24 about the serious hydraulic electronic control unit that is starting fires with some Kia Sportage 2012 cars and others. The problem is listed as recognized in 09/2023 and it is now 7 months after this point. I called Kia Quirk in Braintree, MA and they were unable to provide me with the HECU fuse replacement unit for the ABS system. The NHTSA.gov website recommends that owners of vehicles included within the recall to not drive their vehicles and do not park near structures and/or other cars. But Kia Dealerships do not have the product to fix the problem that is cited as urgent. Please notify me as to what is the best remedy and more so, the dealership since you are unable to find 'the perfect solution,' is there a safe and tested solution that may be used instead to protect owners of vehicles. Thank you. [XXX] [XXX] , [XXX] , 04162024 [XXX] USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11583429
Incident
Apr 16, 2024
Brakes
Filed Mar 8, 2024

The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11576158
Incident
Nov 14, 2023
Brakes
Filed Feb 15, 2024

The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11572047
Incident
Sep 25, 2023
Brakes
Filed Feb 15, 2024

The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The check engine warning light was illuminated. The contact stated while driving the vehicle there was an abnormal ticking sound coming from the engine. The vehicle was taken to a local mechanic who informed the contact that the vehicle was under recall and referred the contact to the dealer. The dealer was contacted and stated that a diagnostic test could not be performed until March 2024. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000. VIN tool confirms parts not available.

NHTSA ID
11572043
Incident
Feb 9, 2024
Mileage
63,000 mi
Brakes
Filed Feb 2, 2024

The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11569466
Incident
Nov 14, 2023
Engine
Filed Jan 31, 2024

The contact owns a 2012 Kia Sportage. The contact stated that while his wife was driving 60–65 MPH, the engine seized. The contact stated that there was no oil entering the engine. There were no warning lights illuminated. The vehicle was towed to the residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic, who replaced the engine. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

NHTSA ID
11569058
Incident
Jan 1, 2021
Mileage
100,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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