RoadVitals

2026 Kia Sportage Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
+3 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
24
Reports on file since Jul 29, 2025

What this page shows

Our database holds 25 NHTSA owner-reported complaints for the 2026 Kia Sportage. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 25

Filed Aug 5, 2026

Occurred on 8/3/2026: 1. I parked my car in my driveway 2. My car is sitting in the driver door storage area and my phone with digital key is sitting on the front passenger seat. 3. Vehicle is turned off; I exit the vehicle and close the door. 4. My toddler is the back seat (not on the driver side), so i start to walk over to take her out. 5. In the meantime, the car locks itself. 6. I walk back to driver door and it is locked as well. This was serious and immediate issue as the ambient temperature was 92 degrees F and car at this point has no circulation. Luckily I was at home so was able to hurry and grab my second key from home to unlock the car. It all took about 5 min and by the time I was able to get her out, she was sweating.

NHTSA ID
11754881
Incident
Aug 3, 2026
Driver assistanceFuel system
Filed Jul 28, 2026

While adaptive cruise was engaged, the vehicle read Alabama highway 80 west state road sign and incorrectly interpreted the sign for a speed limit sign which is 55 MPH.The vehicle displayed a “80 MPH” speed limit sign on the instrument cluster and then began to accelerate. When I took it to the dealer for repair, the “turned off safety feature”.

NHTSA ID
11753359
Incident
Jul 22, 2026
Tires & wheels
Filed Jul 27, 2026

The contact owns a 2026 Kia Sportage equipped with Kumho Tires, Tire Line: Crugen HP71, Tire Size: 235/60/R18, DOT Number: 1K2CMYA8E . While the contact’s daughter was driving approximately 75 MPH, the vehicle suddenly started shaking violently and vibrated abnormally, causing the driver to almost lose control of the steering wheel. The driver regained control of the steering wheel and parked the vehicle. The Police and a towing service was called to the scene. Upon inspection, it was discovered that the front passenger’s side tire had tread separation at the center of the tire, causing the center rim of the wheel to be exposed and caused damages to the wheel well and fender. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The vehicle manufacturer and rental car company were notified of the failure. The tire manufacturer was not yet contacted. The failure mileage was 3,900.

NHTSA ID
11752974
Incident
Jul 25, 2026
Mileage
3,900 mi
Filed Jul 15, 2026

I was driving on the freeway, when all of a sudden my car felt like it was driving on its own. It began jerking, rapidly accelerating causing the rpm to go up on its own, and causing the engine to rev. It alternated between accelerating and braking. I pulled off to the side and had it towed to the dealership I lease it from. The dealership drove it and the same thing happened. They said it was stuck in 2nd gear, so they have to completely replace the transmission. There were absolutely no warning lights or messages prior to this occurrence. It happened during rush hour so there were a lot of cars out, and I felt as if I lost control of my car. I also had to pull off to the side of an off ramp as I was attempting to get off at an exit to go to work.

NHTSA ID
11750670
Incident
Jul 1, 2026
Electrical
Filed Jul 15, 2026

Odometer Fraud. The contact owns a 2026 Kia Sportage. The contact stated that after purchasing the vehicle, it was determined that there was a mileage discrepancy. At the time of the purchase, the mileage was 0. The vehicle was a dealer sale. The document from the dealer indicated that the mileage was 488. The vehicle was a used rental vehicle prior to the purchase. The contact determined that the actual mileage was 1,060. The contact called the attorney general and Penn DOT regarding odometer fraud.

NHTSA ID
11750534
Incident
Jan 26, 2026
Mileage
1,060 mi
Filed Jul 11, 2026

Car does not unlock with keyless key fob. This is too often an issues to overlook. Car will just keep locking and eventually nothing. I have been stuck outside in thunderstorms, a huge safety concern, rain, snow and uncomfortable situations. This causes me to be more soaked, wetting the car and fishing out my keys getting items inside wet. Key is mostly in pocket because its a keyless entry car, or in backpack. 2023 was superior.

NHTSA ID
11749748
Incident
Jul 11, 2026
BrakesDriver assistance
Filed Jul 7, 2026
Crash reported

My car had begun to accelerate when pressing the brake pedal. The first time it happened the car kinda stuttered as it fought itself, but the car stopped. That was also the only time it stuttered and corrected itself. The next few times it happened, the car was not as easy to control but was able to stop safely. I took the car in to the dealer to have it checked, but the problem could not be replicated. I even told the dealer the date and time of one of the events and they weren't able to do anything with that information. Just hours after I picked up the car from the dealer, it happened again. Only my daughter was driving and the car just took off as she was braking. She wasn't able to stop it, and the fail-safes that are supposed to avoid accidents and force the car to stop never kicked in. We rear-ended someone not going very fast since she was far away from them when she began to brake. But since the car started accelerating, it was enough force to have both airbags deploy and wreck the car. Kia Corporate requested that we send the ACU to them, but when no one was available who could do that, they said their hands were tied and wished me well. The insurance company offered to have them send someone qualified to pick it up, but they just washed their hands of the entire case. My case # with Kia is 26150176. Had this been the only car affected, I would be less concerned... but my husband's 2025 Sportage SX-Prestige has also been having the same issue and also has an open case with Kia Corporate. He's just had better luck in stopping the car once it takes off. And the dealer looked over it and tried replicating the issue in his car too with no luck. His case # with Kia is 26150395. The strange thing though is that this issue started happening to both cars very suddenly. I had had my car for 9 months before it was totaled, and it only started happening to both cars less than a month before the accident.

NHTSA ID
11748759
Incident
May 29, 2026
Body & structureElectricalFuel system
Filed Jul 2, 2026

I am reporting two separate safety-related failures on this low-mileage vehicle. The first occurred at 2,431 miles while driving on the highway. The vehicle suddenly lost propulsion and coasted with no throttle response, and multiple warning lights and messages appeared simultaneously, including braking, electronic parking brake, and driver-assistance warnings. A sudden, unexpected loss of power at highway speed creates a serious crash risk, including rear-end collision, particularly with faster or following traffic. The vehicle was taken to an authorized Kia dealer on 3/9/26 and returned on 3/19/26 after wiring/connector-related work. The second failure occurred at 4,658 miles when the panoramic sunroof glass suddenly shattered while the vehicle was in motion. A spontaneous glass failure while driving is a safety hazard: had the interior sunshade been open, falling glass could have struck rear-seat passengers, and shattering glass while driving can cause driver distraction and loss of vehicle control, as well as a road hazard to surrounding vehicles. The vehicle was taken to the same authorized Kia dealer on 4/1/26 and remained there until 5/21/26. The sunroof was not repaired. The dealer's repair order states that it "cannot identify a specific outside object or cause" and that "no damage was found clearly identifying an external object as the cause," which is consistent with a spontaneous glass failure rather than external impact. Despite this, warranty assistance was denied on the basis that an outside impact "could not be ruled out." I am concerned these represent defects involving the panoramic sunroof glass and/or the vehicle's electrical and safety systems. Both failures occurred well under 5,000 miles and within months of each other. Across the two repair visits, the vehicle was out of service for approximately 60 total calendar days, including roughly 50 days for the sunroof issue, which remains unrepaired.

NHTSA ID
11748017
Incident
Mar 31, 2026
BrakesDriver assistance
Filed Jun 12, 2026

When attempting to disengage the cruise control, I must apply sufficient force as to actually apply the brakes. My expectation is that a simple tap on the brake pedal would release the cruise control and begin a coasting mode. This is not the case; the SUV continues at the same forward speed until I press the brake pedal the second time a little harder.

NHTSA ID
11743733
Incident
Jun 10, 2026
Body & structure
Filed May 19, 2026

The glass piece that sits between the front windshield and the sunroof cracked from side to side of the car. When I called the dealership to get it repaired they said this has happened to a few models with this same type of glass between the windshield and the sunroof.

NHTSA ID
11738800
Incident
Apr 30, 2026
Brakes
Filed May 16, 2026

5/14/2026 Turned car on and put in reverse, E brake turned on, placed vehicle in park turned off E brake and put the car in reverse. Let brake up and car began to coast back, when I attempted to slow vehicle with brake the brake went all the way to the floor and brakes were not working. Car rolled into the road it a one way, I put the car in drive and it coasted down the road. Brakes continued to go to the floor without stopping or slowing the vehicle. I threw the car in park turned it off and back on and the brakes were restored. I made a service appointment with [XXX] at vandevere for 1:20pm on 5/15/2026. 5/15/2026 Took car to vandever Kia service center to get looked at. The service advisor was Olivia. The issue was unable to be recreated by the service technician. Was instructed to return car for service if issue was to arise again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11738278
Incident
May 14, 2026
Filed May 9, 2026

When driving my Kia Sportage on the highway, the screen panel goes completely dark while using the GPS. No warning lights what so ever. This is a major issue for me because I'm depending on the GPS to safely get to where I want to go. I have gotten lost 3 or 4 times in areas that I'm not familiar with because I don't know what exit to take. The moment the screen blacks out on me, it causes me to be so confused and stressed out to the point that I become terrified of causing an accident where people could die, including myself. Kia has recalled 2026 Kia Sportage cars for the same panel blackouts. My Kia Sportage was not. I had taken the vehicle twice to the dealership complaining about the problem (04/01/26 and 04/29/26) and they tell me that there is no issues with the screen panel because they can't replicate the problem at the shop. So far, only the dealership has checked the car. I don't know what else to do. These panel blackouts are happening quite often now. At this moment, I don't trust the screen panel anymore. There is something wrong with it. I have friends in my car when the screen panel blacks out. Upon request, the car will be available for inspection.

NHTSA ID
11736774
Incident
Apr 4, 2026
Brakes
Filed May 7, 2026

The contact owns a 2026 Kia Sportage HEV. The contact stated that while approaching a traffic signal light at nighttime while it was raining, the brake pedal was depressed, and when the vehicle hit a pothole, the brakes failed to respond. To avoid colliding into the vehicle in front, the contact veered the steering wheel and pumped the brakes. After a few minutes the brakes functioned as intended. The vehicle was taken to the dealer. However, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure, and a claim was filed. The failure mileage was approximately 600.

NHTSA ID
11736306
Incident
Apr 20, 2026
Mileage
600 mi
Driver assistance
Filed Apr 29, 2026
Crash reported

Comparing this 2026 KIA Sportage to what I have in the garage with 2019 Lexus RX 350, 2018 MB E300, and 2021 Honda CRV, the front collison of this KIA does not work as it should. If I keep moving the vehicles toward a car, the collision avoidance should give me a warning an brakes for me, however, this 2026 KIA Sportage does not respond at all. In addition, in order for the front sensors on the bumper to work, I need to press on the brake. The dealer said that there is nothing with this system and there is no way to prove it unless I ram into another car.

NHTSA ID
11734490
Incident
Mar 25, 2026
Body & structure
Filed Apr 21, 2026

A door lock malfunction occurred involving the front driver-side door. The vehicle would not unlock or open using the key fob. Multiple attempts were made to unlock the vehicle, but the driver door remained locked and unresponsive. At the time of the incident, a child was secured inside the vehicle in a child safety seat. Access to the vehicle through the driver-side door was not possible. Access was ultimately gained by going to the passenger side, where a window was open, allowing entry to unlock the vehicle from the inside. If the window had been closed, access would not have been possible. Safety Concern This issue presents a serious safety risk because it can prevent immediate access to an occupant inside the vehicle. In emergency situations (such as extreme weather or medical distress), this type of failure could result in injury or worse.

NHTSA ID
11732670
Incident
Apr 20, 2026
Electrical
Filed Apr 21, 2026

Battery health has gone down to 31% I’ve had it at a dealership three times and they don’t know what’s wrong. They can’t figure it out, but my mileage has dropped significantly.

NHTSA ID
11732624
Incident
Feb 14, 2026
Filed Apr 17, 2026

Our Sportage has the panoramic roof. The back half of the roof chattered all of a sudden while nobody was in or around the vehicle. It exploded outwards.

NHTSA ID
11731920
Incident
Apr 16, 2026
Body & structureBrakesElectrical
Filed Mar 21, 2026

I bought the car with 9 miles on it, and when I tried to use the windshield washer, it didn't work! I took it to the dealer, and they refused to fix it! They said the car was infested with mice and that it was my problem!!! The car is made with defective materials! All hoses and foam in the car are made from soy beans!! That is rat and mouse food!!!

NHTSA ID
11726047
Incident
Mar 2, 2026
BrakesDriver assistanceFuel system
Filed Mar 16, 2026
Crash reported

I was stopped in the left hand turn lane, then accelerated to cross 2 lanes of traffic. I then let off the accelerator, and applied the brakes to stop, and the brakes did not function. I then rear ended a vehicle in front of me due to the intermittent loss of brakes. It may have also been the propulsion system kept going. Either way the vehicle maintained the same speed of about 15mph until I collided with the vehicle in front of me which stopped me. The brakes worked fine again after the collision. There also was no Forward Collision Avoidance system that was triggered in any way. This vehicle is a Rental Car.

NHTSA ID
11724621
Incident
Mar 13, 2026
Driver assistanceSteering
Filed Mar 14, 2026
Crash reported

I am reporting a potential safety issue involving the lane assist system on our Kia Sportage. On Monday morning, my wife was driving on a straight road and began turning left onto a side street. During the turn, the vehicle’s lane assist system suddenly applied a strong steering correction. The steering wheel jerked unexpectedly and momentarily resisted the driver’s attempt to correct the steering. This sudden steering intervention caused the vehicle to veer toward a guardrail, resulting in a collision. The driver did not intentionally steer toward the guardrail and attempted to correct the vehicle, but the steering wheel resisted input at the moment the lane assist system intervened. A dashcam in the vehicle recorded the incident, and the responding police officer reviewed the footage at the scene and concluded that the steering wheel jerked toward the guardrail. The police report notes that the accident appeared to involve a possible vehicle malfunction. After the incident, we discovered that this vehicle is included in NHTSA Campaign 26V046000, which states that a software error may cause the instrument panel display to fail to show critical safety information such as warning lights. If a malfunction warning occurred but was not displayed, the driver would not have been aware of a problem with the system. The lane assist feature in this vehicle also automatically reactivates each time the vehicle is started, meaning the driver cannot permanently disable it. Because the steering intervention occurred unexpectedly during a normal turn and resulted in a collision, we are reporting this incident so it can be reviewed as a potential safety defect involving the lane assist or related vehicle systems.

NHTSA ID
11724285
Incident
Mar 9, 2026
Filed Feb 20, 2026

I am reporting a potential safety defect involving the panoramic sunroof of my 2026 Kia Sportage, purchased new in August 2025. On February 19, 2026, at approximately 4:45 PM, while driving around 65 mph, the panoramic sunroof suddenly shattered without warning. The failure was preceded by a loud, explosive sound, after which the tempered glass fractured and collapsed inward into the passenger compartment above the driver’s seat. There was no observable external impact. I did not see any debris or object strike the vehicle, and the glass had no prior damage. Weather conditions were mild (approximately 75°F), and the vehicle was operating under normal highway conditions. Glass fragments fell into the cabin, including onto the driver’s seat and interior surfaces. The sudden noise and glass intrusion created a safety hazard, including risk of injury and driver distraction while traveling at highway speed. The vehicle was taken to a Kia dealership the same day. I was later informed by the dealership in San Angelo, Texas, that the damage would not be covered under warranty and that I would be responsible for the repair. Given the lack of observable impact and the inward failure of the glass, I am submitting this report for evaluation as a potential safety-related defect. The incident raises concerns due to the sudden failure at highway speed, inward breakage into the occupant compartment, and occurrence in a vehicle less than one year old. I can provide photos or documentation upon request. Submitted by: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11719464
Incident
Feb 19, 2026
Fuel system
Filed Dec 31, 2025

Shortly after purchase (9/20/25), I noticed that each trip showed much lower gas mileage than would be expected/reported via the vehicle sticker. Initially, these post-drive reports showed mileage around 17 mpg (city-equivalent). We noticed this quickly-- after the first few trips made. I calculated the mpg in early October & my calculations showed 16.7 mpg. Over the next few weeks, similar mpg was calculated/showing. I reported this finding to Kia St. Charles (point of purchase) early-to-mid October & was told to keep calculating mpg. I called again, indicating the problem continued &that we had a two occasions where we were unable to fill the car with gas-- a technician stated that the low MPG could be related to the long vehicle break-in period. We decided to take the car into the Naperville Kia dealership on 11/25 as this issue persisted. After nearly a week, we were ultimately told that without a check-engine warning, there wasn't much they could do to pinpoint or investigate. A check engine light then came on around 12/10 & we took the car back to Naperville Kia on 12/16 asking to look at the check-engine warning & continued gas mileage issues. We were told there was damage to the underside of the vehicle with the Evap Cannister split open & the under-shield smashed in. The technician, in the inspection video stated this would directly impact fuel economy. We were further told this was the result of damage to the vehicle caused by us, though we had not driven over anything, nor was there any other damage to underside, lower front of vehicle, etc. When I asked why gas mileage was impacted since the purchase in September & how this 'new' issue oddly happened to impact gas mileage, they had no answer. We were told this was outside of warranty & we'd be responsible for repairs. My concern is simple: there is a history of issues with the Evap cannister with Kias. And, the gas mileage issues was reported almost immediately. I feel the issue existed

NHTSA ID
11708073
Incident
Dec 16, 2025
Driver assistanceVisibility
Filed Dec 18, 2025

I turned on my vehicle and began driving in Philadelphia. I noticed the dashboard where the speedometer was supposed to be was dark. The Apple car play on the right side of the dashboard was on but no other components were visible. Such as turning signal, lane keep assist, speedometer, etc. I was on the highway and this was extremely scary. This vehicle has less then 200 miles. I’ve taken it to Kia and they are looking into it. But this is a big concern. I have videos of this but it won’t let me add them to this file.

NHTSA ID
11705986
Incident
Dec 11, 2025
Electrical
Filed Nov 12, 2025

The contact owns a 2026 Kia Sportage. The contact stated that the instrument panel intermittently flashed on and off while driving at various speeds. In addition, the contact stated that while at a complete stop, the speedometer indicated erroneous speeds. The vehicle had been taken to the dealer on several occasions; however, the dealer failed to duplicate or diagnose the cause of the failure. The contact also stated that while driving at 25 MPH, the vehicle jerked while depressing the accelerator pedal. The contact continued driving, and the headlights turned off with an unknown message flashing on the instrument panel. The contact had taken several pictures and installed a camera in the vehicle to document the failures. The manufacturer was notified of the failure but offered no assistance. The contact was eventually provided a case number. The vehicle was not repaired. The failure mileage was approximately 330.

NHTSA ID
11698951
Incident
Sep 23, 2025
Mileage
330 mi
Filed Jul 29, 2025

The new car I just bought started to vibrate on the highway when the speed exceeded 50. The interior panel on the left side of the driver's seat and the interior panel on the right side of the center console began to vibrate. The vibrating sensation became very intense at a speed of 60. During continuous high-speed driving, I couldn't feel the speed of the accelerator because my foot was numb due to the vibrating I took it to the Island Kia store for repair, but they told me it couldn't be fixed and it was a normal situation.

NHTSA ID
11676915
Incident
Jul 14, 2025

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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