RoadVitals

2013 KTM 500 Exc

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Dec 15, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 9, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2013 KTM 500 Exc, most frequently naming the brakes and tires & wheels categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Tires & wheels150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
12V531000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Nov 9, 2012
1,181 units potentially affected
The defect: KTM North America, Inc.'s (KTM) is recalling certain model year 2012 and 2013 350 EXC-F and 500 EXC motorcycles manufactured from September 2011 through August 2012. Due to the supplier's manufacturing inconsistencies, the preformed fuel hoses may develop cracks or holes at either end. During use, the fuel hoses, located between the fuel tank and the throttle body fuel rail, may allowing fuel to leak.
The risk: The fuel may leak onto the rear tire while the motorcycle is being ridden, increasing the risk of a crash. It is also possible that, in the presence of an ignition source, a fire can occur.
The remedy: KTM will notify owners, and dealers will replace the defective fuel hoses free of charge. The safety recall began on December 11, 2012. Owners may contact KTM Customer relations at 1-888-985-6090.
KTM NORTH AMERICA, INCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Dec 15, 2014

TL* THE CONTACT OWNS A 2013 KTM 990 SMT (NA) MOTORCYCLE EQUIPPED WITH TWO CONTINENTAL CONTISPORTATTACK TL TIRES, SIZE 120/70ZR17 M/C (58W). THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14T009000 (TIRES). AFTER CONTACTING THE MANUFACTURER ON SEVERAL OCCASIONS, THE CONTACT WAS MADE AWARE THAT THE REPLACEMENT TIRES WOULD BE SHIPPED ON THE WEEK OF DECEMBER 8TH. AFTER NOT RECEIVING THE TIRES, THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE TIRES MAY BE SHIPPED OUT ON THE SECOND OR THIRD WEEK OF JANUARY 2015. THE TIRES HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10664250
Incident
Oct 25, 2014
Brakes
Filed Aug 18, 2014

TL-THE CONTACT OWNS A 2013 KTM 85 MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE REAR BRAKE FAILED WITHOUT WARNING. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS TEN HOURS. NE

NHTSA ID
10625965
Incident
Aug 17, 2014

Compare model years

Complaint and recall counts across every year of this model

KTM 500 Exc by model year
YearComplaintsRecallsInvestigationsIssue Index
2016100—
2013Viewing210—
2012010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.