See attached document for complaint.
- NHTSA ID
- 11628973
- Incident
- Sep 22, 2024
Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 5 NHTSA owner-reported complaints for the 2021 Lance Travel Trailer. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–5 of 5
See attached document for complaint.
The contact owns a 2021 Lance Travel trailer. The contact stated while driving approximately 65 MPH, the trailer wiring failure message illuminated. The failure resulted in loss of braking assistance from the trailer. The contact pulled over and repaired the wiring which allowed the contact to drive the trailer back to the residence. The trailer was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was unknown.
Domestic recalled via NHTSA the stove top for gas leak risk in November of 2020. We have requested parts and the fix via the dealer and no parts have been available. This is unacceptable.
TL* THE CONTACT OWNS A 2021 LANCE CAMPER 850. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE RV WAS TAKEN TO CAMPING WORLD OF GRAND RAPIDS (201 76TH ST SW, GRAND RAPIDS, MI 49548, (844) 746-5682) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ## VIN FAILED ## 2021 LANCE CAMPER 850 ##
RECALL NOTICE: DOMETIC S31, R1731, R2131 COOKING STOVE RECALL- 20E71. I HAVE AN EFFECTED UNIT PER THE RECALL NOTICE. I'VE CONTACTED DOMETIC AND RECEIVED A REFERENCE # 62501154. HOWEVER, IT'S BEEN 3-MONTHS SINCE I RECEIVED MY RECALL NOTICE AND I STILL DO NOT HAVE THE REPAIR PARTS. I WANT THE PARTS EXPEDITED TO ASAP SO I CAN USE MY TRAILER
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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