2021 Land Rover Defender Problems

The signature halo LED ring on the front headlight stopped working and has now failed completely, impairing headlight performance. Land Rover previously replaced one of these units when under warranty, but now refuse to fix the second one unless privately paid for (I am now out of warranty). This is a known and common issue and is clearly a safety concern and a consequence of a Land Rover design flaw. In my opinion, this should be a safety recall.

On my 2021 Land Rover Defender 110, the front Daytime Running Light (DRL) halo unit experienced a complete illumination failure due to an internal component defect. Because the LED DRL system is permanently sealed inside the headlamp assembly, replacing the failed light required a complete headlamp replacement costing nearly $3,000 out of pocket. Shortly after this initial repair, the DRL halo unit on the remaining original headlamp assembly experienced the exact same total failure. This is a known pattern defect across 2020–2023 Land Rover Defender models caused by internal heat degradation of the LED components (referenced in JLR Special Service Message SSM 75479). The failure of exterior daytime running lights significantly reduces daytime vehicle visibility to oncoming traffic and pedestrians, creating an unexpected safety hazard. Jaguar Land Rover designed an integrated lighting system where a minor internal LED failure renders the primary safety lighting inoperable and requires a nearly $3,000 unit replacement per side. Given the immediate back-to-back failure of both factory headlamps, this is a dangerous systemic component defect rather than standard wear and tear.

a random crack appeared without incident in the front window and proceeded to progress across rapidly where repair was not an option.

The windshield of the vehicle had a crack form from the upper passenger corner down to the middle of the glass then turning towards the middle of the glass. It is about 16 inches long and the temperature was a modest 85 degrees F.

On XXX at approximately 8:10am I received this red warning on my vehicle: "OK to drive with caution. Hybrid system fault detected." I was driving my daughter to daycare at the time and didn't feel safe continuing to do that. My wife had to drive 25minutes to come and get us and safely continue our trip. No other issues with the vehicle prior to this incident. A month or two prior to that, I had received the recall notice regarding a failure of the DCDC converter and that an electrical fault warning could potentially happen. Well I got that warning and then my check engine light remained on. I immediately called [XXX] Jaguar Land Rover in [XXX] and got an appointment for the following Wednesday, August 5th. I was put in a loaner while they checked out the vehicle. On Wednesday, August 12th, I heard back from [XXX] regarding my vehicle and this was the message I got from the system: [Primary]: LCEL - CHECK ENGINE LIGHT DIAGNOSIS: CHECK ENGINE LIGHT DIAGNOSIS CHECK ENGINE LIGHT - DIAGNOSIS - CUSTOMER STATES ON SOLID, VEHICLE SEEMS JERKY Check Engine Light - Diagnosis-Land Rover: MHEV BATTERY will need replaced. ran multiple tests on topix thru the work flow. DTCs confirmed internal malfunction to MHEV BATTERY. it will also need programmed once installed. includes hour of diag My rep followed up and let me know that this was going to be outside of my extended warranty coverage. I followed up asking about the recall and the relation to this incident. He responded and said he still had very limited information in regards to that recall, so once parts and repair procedures are released, I could be entitled to reimbursement. I'm failing to understand how LandRover wouldn't cover this. It's directly related to the recall notice I got in April, and then what they described could happen, effectively happened to my vehicle. I did not feel safe driving it so I didn't drive it until it was time to drop it off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Land Rover Defender. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 Land Rover Defender. The contact stated that while driving at highway speeds, the driver-side windshield exterior A-pillar trim detached from the vehicle and blocked the driver-side rearview mirror, obstructing rear visibility. The vehicle was driven to the shoulder of the highway, and the detached A-Pillar trim was completely removed from the vehicle. The contact stated that the failure had previously occurred on two occasions, resulting in the replacement of both the driver-side and passenger-side A-pillar trims. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 35,000.

Since I got Certified Pre-Owned 2021 Defender 90 First Edition exactly a month ago I noticed at speeds higher than 65mph a crackling noise that sounded like sand hitting my windshield and assumed it was coming from the windshield wipers being "loose" since the noise came from both front sides. Today while driving on the highway at about 70mph I heard a loud noise coming from the front right side of the car and when I looked the right windshield pillar molding had broken off and was hanging by the bottom. I had to pull over immediately and saw that the molding had broken off from the pillar and the plastic plugs were broken and therefore not able to be re-attached. Luckily I had Duct Tape on the car and had to use it to be able to continue my trip home. When it broke off, the molding also made scratches on the pain of the surrounding side panel and hood, plus the black door molding. During the remainder of the trip, I noticed that the crackling noise had stopped coming from the right side (since I had taped it with duct tape on all sides) however it was still coming from the left side, which led to the obvious conclusion that the moldings were not properly sealed and when in higher speeds the wind was coming in and causing the noise, and eventually led to the right side breaking. I inspected the left side molding and noticed at close look scratches on the hood pain at the base of the molding, which indicates that it had either previously broken off like what just happened to me on the right side, or had been previously assessed for the noise and the scratches happened during the process. Now that I arrived home I did a Google search and found that this is a frequent issue that many other owners experienced, I am surprised a factory recall wasn't issued for this problem, as it is dangerous since it could lead to accidents, and that the inspection for Certified cars also didn't catch the issued and addressed it.

The contact owned a 2021 Land Rover Defender. The contact stated that after refueling the vehicle, the contact noticed a fuel odor while driving. The contact continued driving; however, the fuel odor had grown stronger. The contact arrived at the residence and inspected the vehicle, and became aware that the main fuel line had fractured, causing fuel to leak onto the engine. The dealer was informed of the failure and confirmed that the vehicle was no longer covered under warranty, and there was no recall on the VIN related to the failure. The vehicle was not diagnosed or repaired. The contact traded the vehicle with another dealer, Courtesy Subaru 601 E Omaha St, Rapid City, SD 57701, and no longer owns the vehicle. The manufacturer was informed of the failure and confirmed that the repair was not covered under a recall. The failure mileage was approximately 68,000.

On or about August 7 or 8, my wife was driving our vehicle when it suddenly stalled and stopped running. Prior to this incident, we received a warning that the battery was low and that the vehicle needed to be started immediately. On August 9, I replaced the battery. That same day, we contacted the dealership where we purchased the vehicle and reported the issue. We were advised not to drive the car and instead have it towed to the dealership for inspection. In researching the problem, I found information about recall N599, which involves vehicles of this model year suddenly stalling. However, when I entered my VIN, no active recalls were shown for my vehicle. Given the similarity of the issue we experienced to the recall description, I believe my vehicle should be included. The vehicle is currently in the dealership’s shop undergoing a computer system reset, but I strongly feel any necessary repairs related to this stalling issue should be covered under the recall. My primary concern is the safety of this vehicle for my family and all passengers, and I request that this matter be reviewed and addressed under recall coverage.

It happened after being parked at work for 9hrs. The “lane assist not available!” warning came on when I started the car. I noticed the steering wheel was VERY hard to turn. You have to use both hands and lean with body weight to turn the wheel a few inches which when the car is at a stand-still. It did get a little easier if the car was moving. The screen didn’t dim but now I recall, just for a few seconds, part of the cameras on the display screen were grayed out when I put it in reverse. This only happened once for a short time during the multiple engine on/off cycles I tried hoping it would go away. The “20 sec pivi reboot” didn’t fix it (I tried it about 3 times). Walking away and coming back didn’t fix it.

Vehicle suspension fault detected light turned on. Vehicle keeps adjusting on its own while on the freeway in traffic. Feels like it stalls. Hear popping noise. Vehicle only had 14k miles and was never used for off roading.

See attached document for complaint.