2012 Lexus Ct Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Lexus Ct, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine1531.3%
- Brakes1122.9%
- Airbags48.3%
- Electrical36.3%
- Other / unspecified24.2%
- Visibility24.2%
- Body & structure24.2%
- Driver assistance24.2%
- Fuel system24.2%
- Suspension24.2%
- Powertrain (other)12.1%
- Tires & wheels12.1%
- Seat belts12.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I am writing to bring to your attention a serious safety issue that occurred with my vehicle. While driving on the expressway, the engine oil burned and the oil warning light illuminated on the dashboard, posing a significant risk to my safety and the safety of others on the road. Specifically, the engine oil system malfunctioned, causing a sudden and complete loss of engine lubrication. This incident can be verified through an inspection of the vehicle, which is available upon request. My safety and the safety of other motorists were severely compromised due to this malfunction. The sudden failure of the engine oil system could have resulted in a catastrophic engine failure, potentially leading to a loss of control of the vehicle at high speeds. Fortunately, I was able to safely pull over to the side of the road, but the situation could have been much worse. Upon experiencing the issue, I had the vehicle towed to Service Center where the problem was reproduced and confirmed by a certified mechanic. They conducted a thorough inspection and confirmed that the engine oil had indeed burned, leading to the illumination of the oil warning light. The inspection report from the service center is available for review. Additionally, I reported the incident to the vehicle manufacturer and my insurance company. Both entities have documented the issue, and I am awaiting further instructions on how to proceed. There has been no involvement from law enforcement as there was no accident or injury resulting from the incident. Prior to the failure, I did not notice any warning lamps, messages, or other symptoms indicating a problem with the engine oil system. The warning light appeared suddenly while I was driving on the expressway, giving me no advance notice of the impending malfunction. Given the severity of this issue, I urge you to investigate this matter thoroughly to prevent any future occurrences. The safety of driver and passengers is of utmost importance.
Engine has oil use and knocking sound that neither Lexus know what is wrong. A lot of Lexus owners are experiencing the same issues with no resolve. Lexus/Toyota needs to fix the issue with these years models.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The brake booster assembly has developed a leak in the pressure accumulator resulting in constant actuation to keep the pressure sufficient. Complete failure is impending with a C1391 code and loss of power brakes. Toyota has offered a CSP to address this issue but only for a very limited time and at the time of creation of said TSP only covered model years up to 10 years old. 2011-2013 CT200h models are not covered by this CSP. Furthermore due to the limited time period in which the CSP was active, many cars were not covered due to not developing fault codes at that time. Part prices alone to resolve this issue from the dealership are above $2000.
At ~101,000 miles, my 2012 Lexus CT200h triggered error code C1307, indicating a failure of the brake pressure accumulator / brake booster system. Prior warnings appeared via dashboard alerts. This caused reduced braking performance, creating a serious safety risk. The issue was confirmed by a Lexus dealer and independently by a certified mechanic, who repaired it. I contacted Lexus Customer Support for coverage under CSP 21LE01, but they denied it due to the 10-year time limit, even though my vehicle was within the 150,000-mile limit. Dealer estimated ~$4,600; I had it repaired independently for $2,000, sourcing parts online at ~50% of dealer pricing. This is a safety-critical defect acknowledged by Lexus under CSP 21LE01. I respectfully request that NHTSA review this defect to ensure Lexus extends proper coverage and prevents future safety risks for other owners.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I RECEIVED A LETTER TO CALL LEXUS DEALER TO SCHEDULE A APPOINTMENT TO DO A RECALL ON MY AIR BAGS, I DID CALL AND HAS BEEN 1 YEAR AND THEY DIDN'T CALL BACK TO DO THE RECALL.
OUR HORN STOPPED WORKING. WE WERE ADVISED THAT THIS WAS A SPIRAL CABLE ASSEMBLY FAILURE, AND THE AIRBAGS ARE LIKELY AFFECTED. TOYOTA INITIATED A RECALL IN 2014 FOR THIS PART, HOWEVER WE ARE TOLD OUR VEHICLE DOES NOT QUALIFY FOR RECALL.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I HAD MY HEADLIGHTS REPLACED UNDER A RECALL. ROUGHLY ONE YEAR LATER MY HEADLIGHT IS OUT AGAIN. IT SEEMS THE PROBLEM HAS NOT BEEN RESOLVED. THE HEADLIGHT ASSEMBLIES ARE VERY EXPENSIVE AND CONTAIN A LOT OF PARTS. I'M NOT SURE WHERE THE PROBLEM LIES, AND THEREFOR I'M NOT SURE WHAT NEEDS TO BE REPLACED.
COMPLETE LOSS OF POWER IN BOTH THE GAS ENGINE AND IN THE HYBRID ELECTRIC ENGINE WHILE GOING 70 MPH,BOTH THE ALARM SYSTEMS-AUDIBLE AND DASH WENT OFF. WITH NO POWER I WAS ABLE TO GET OFF THE HIGHWAY WITHOUT CRASHING THE CAR. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
BEFORE THE BACKUP CAMERA IS DISPLAYED, THE SCREEN RISES FROM THE DASH BOARD AND SAYS "LEXUS' FOR 5 SECONDS AND "ENFORM" FOR 5 SECONDS. IN MARCH, I BACKED INTO A MAINTENANCE VEHICLE WHICH CAME UP AFTER I GOT IN MY CAR AND WAS NOT VISIBLE WITH MY MIRRORS. THIS WOULD NOT HAPPENED WITH ANY OTHER BRAND. THE DEALER SAYS IT CANNOT BE CHANGED AND GAVE ME A REPAIR ESTIMATE FOR $927. THIS IS A VERY DANGEROUS SITUATION AND DEFEATS THE PURPOSE OF THE CAMERA. THE DISPLAY SERVES NO PURPOSE, AND THE CARS SHOULD BE RECALLED TO CORRECT THIS PROBLEM. *JS
I PURCHASED MY TWO NEW 2012 LEXUS CT200HS IN DECEMBER 2012 WITH 23 MILES ON IT. ONE OF THEM HAS BEEN TOTALLY FINE. THE OTHER ONE, FROM THE FIRST DAY, HAD A VERY JITTERY RIDE. I RETURNED TO THE DEALER AND THEY CONFIRMED THE RIDE WAS ABNORMAL AND THEY REPLACED ALL 4 MICHELIN TIRES. THE TIRE REPLACEMENT DID NOT CHANGE THE CARS RIDE OR BEHAVIOR. I'VE RETURNED TO 2 LEXUS DEALERSHIPS MULTIPLE TIMES AS WELL AS HAVE BEEN WORKING WITH LEXUS HQ, AND THEY'RE ALL NOW SAYING THAT THE CAR IS PERFORMING AS DESIGNED. I CAN DEAL WITH A ROUGH RIDING CAR, BUT AT HIGHWAY SPEEDS, THIS LEXUS HAS A HIGH FREQUENCY VIBRATION THAT TRAVELS THROUGH THE CAR: CAN FEEL IN THE FLOOR, STEERING WHEEL, DOORS, SEATS. I COMMUTE 17 MILES TO WORK AND BY THE TIME I EXIT THE HIGHWAY, MY FEET AND LOWER LEGS ARE NEARLY NUMB FROM THE VIBRATION. THE CAR IS PHYSICALLY EXHAUSTING TO DRIVE. I CAN'T BELIEVE THAT LEXUS WOULD CALL THIS DRIVING EXPERIENCE AS "PERFORMING AS DESIGNED". *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
DRIVING BETWEEN 45-55 MPH ON US-52, THERE WAS A SUDDEN LOUD NOISE AND INSTANT CHANGE IN WIND NOISE. LOOKING IN THE REAR VIEW MIRROR, DARK DEBRIS WAS SEEN FALLING TO THE GROUND. AFTER PULLING OVER AND OPENING THE INTERNAL SUNROOF COVER, A SIZABLE HOLE WAS MISSING FROM THE GLASS, WITH THE GLASS PUSHING OUT TOWARD THE SKY. THERE WERE NO VEHICHLES IN FRONT OR BEHIND ME, NOR ANY VEHICLES PASSING AT THE TIME OF THE INCIDENT. THE WEATHER WAS PARTLY CLOUDY ALL DAY WITH TEMPERATURES IN THE LOW TO MID 70'S.
WHILE DRIVING INTO WORK ON HIGHWAY 98 BETWEEN NEW AUGUSTA, MS, AND HATTIESBURG, MS, THIS MORNING, MY BACK SIDE WINDOW EXPLODED. I THOUGHT IT WAS A GUNSHOT BECAUSE OF THE SOUND, BUT NO BULLET WAS FOUND. THERE WAS NO TRAFFIC. THERE WERE TWO MEN WAITING FOR ME TO PASS SO THEY COULD PULL ACROSS THE INTERSTATE AND THEY STOPPED TO HELP ME. THEY WERE A WITNESS THAT THERE WAS NO TRAFFIC, NO WAY FOR A ROCK TO HAVE BEEN THROWN FROM A PASSING VEHICLE. THE WINDOW SIMPLY EXPLODED. IT MUST HAVE BEEN A WINDOW DEFECT. I UNDERSTAND THAT THERE HAVE BEEN OTHER COMPLAINTS. HAD MY GRANDSON BEEN IN THE BACKSEAT, I CAN'T EVEN THINK ABOUT HOW IT WOULD HAVE HURT HIM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE CENTER CONSOLE LID WILL NOT CLOSE BECAUSE THE LEVER IS STUCK IN THE POSITION TO OPEN THE LID. *TR
THE PASSENGER SIDE GLASS ON MY 2012 CT EXPLODED FOR NO PARTICULAR REASON A FEW DAYS AGO. I WAS ON THE HIGHWAY DOING ABOUT 65 MPH AND I SUDDENLY HEARD A LOUD 'BOOM' AND THE SIDE WINDOW WAS GONE... COMPLETELY GONE. NOTHING HIT MY CAR, NO ROCKS, NO BULLETS... NO BRICKS. THERE WAS NO ONE BESIDE ME AND I WAS ON I-81. HAD I OVER-REACTED, I COULD HAVE CRASHED THE CAR. HAD THERE BEEN A PASSENGER IN THE SEAT, SHE WOULD HAVE BEEN SEVERELY CUT FROM THE FLYING GLASS SHARDS AT 65 MPH. I EXPERIENCED CUTS ON MY RIGHT HAND AND ARM. LEXUS, IN A COMPLETELY DISAPPOINTING SHOW OF CUSTOMER "SERVICE" IS REFUSING TO PAY FOR IT UNDER WARRANTY. I AM NOT THE ONLY ONE WITH A CT THAT HAS HAD THIS HAPPEN. DO A GOOGLE SEARCH AND YOU'LL FIND A FEW OTHER CASES ON OTHER FORUMS. I POINT YOU TO THIS WIKIPEDIA ARTICLE (HTTP://EN.WIKIPEDIA.ORG/WIKI/SPONTANEOUS_GLASS_BREAKAGE) WHICH CLEARLY STATES THIS PHENOMENON IS DUE TO MANUFACTURING DEFECTS IN THE GLASS. I SUGGESTED THAT LEXUS CORPORATE SEND THE GLASS BACK TO THE VENDOR FOR ANALYSIS AND THEY REFUSED! THEY SIMPLY COULD CARE LESS. I WILL NEVER BUY ANOTHER TOYOTA PRODUCT AGAIN AND I WARN ALL READERS TO BE VERY CAREFUL. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
THERE IS A WELL KNOWN FLAW WITH TOYOTA HYBRIDS THAT TOYOTA NEEDS TO ADDRESS AND FIX. WHEN YOU BRAKE TO COME TO A STOP, IF THEY CAR ENCOUNTERS BUMPS OR POTHOLES, THE BRAKE PRESSURE WILL MOMENTARILY DECREASE AND THE CAR WILL SURGE FORWARD. IT DOES NOT APPEAR TO AFFECT CERTAIN VEHICLES, BUT RATHER ALL HYBRIDS. IT CAN LEAD TO A PEDESTRIAN BEING HIT OR OTHER ACCIDENT. IT IS MOST DISCONCERTING TO FEEL THE CAR LURCH FORWARD WHILE BRAKING TO A STOP. PLEASE INVESTIGATE AND PUT PRESSURE ON TOYOTA TO ISSUE A RECALL AND REPAIR. *TR
I PURCHASED MY TWO NEW 2012 LEXUS CT200HS IN DECEMBER 2012 WITH 23 MILES ON IT. ONE OF THEM HAS BEEN TOTALLY FINE. THE OTHER ONE, FROM THE FIRST DAY, HAD A VERY JITTERY RIDE. I RETURNED TO THE DEALER AND THEY CONFIRMED THE RIDE WAS ABNORMAL AND THEY REPLACED ALL 4 MICHELIN TIRES. THE TIRE REPLACEMENT DID NOT CHANGE THE CARS RIDE OR BEHAVIOR. I'VE RETURNED TO 2 LEXUS DEALERSHIPS MULTIPLE TIMES AS WELL AS HAVE BEEN WORKING WITH LEXUS HQ, AND THEY'RE ALL NOW SAYING THAT THE CAR IS PERFORMING AS DESIGNED. I CAN DEAL WITH A ROUGH RIDING CAR, BUT AT HIGHWAY SPEEDS, THIS LEXUS HAS A HIGH FREQUENCY VIBRATION THAT TRAVELS THROUGH THE CAR: CAN FEEL IN THE FLOOR, STEERING WHEEL, DOORS, SEATS. I COMMUTE 17 MILES TO WORK AND BY THE TIME I EXIT THE HIGHWAY, MY FEET AND LOWER LEGS ARE NEARLY NUMB FROM THE VIBRATION. THE CAR IS PHYSICALLY EXHAUSTING TO DRIVE. I CAN'T BELIEVE THAT LEXUS WOULD CALL THIS DRIVING EXPERIENCE AS "PERFORMING AS DESIGNED". *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
First noticed excessive oil usage. Then, engine rumble. Temperature warning light. Took to repair shop who was unable to repair stating ONLY Lexus has tools required to repair. Lexus will not divulge how to repair. Lexus states a letter was mailed to me (never received) in 2016 for a service issue - warranty enhancement. Thus, they are aware of the issue. Now that I’m having issues with the car (2021), the car is too old and has too many miles, thus, Lexus will not repair free of charge under service issue. I am Scared to drive because of hundreds of on line reports that state car can and make completely stop while driving. Toyota is fully aware of the issue and should be help liable to repair under a recall. Note: I’ve had my car repaired for other issues by Certified Lexus since 2016 and the service centers never mentioned the issue/warranty enhancement - a known issue apparently since 2016.
DRIVING UPHILL ON A DIRT ROAD @ ~ 20MPH. GAS ENGINE RUNNING AT THE TIME. FAIRLY STEEP GRADE. ~6% GRADE UPHILL. CAR STARTED TO ACCELERATE AT A RATE I WOULD COMPARE TO MERGING ONTO A HIGHWAY. WAS UNSURE OF WHAT WAS GOING ON AT FIRST SO I DIDN'T ACTUALLY HIT THE BRAKES FOR ABOUT 5 SECONDS AT WHICH POINT I WAS ALREADY AT 45MPH. THE FOUR PASSENGERS IN MY CAR WERE VERY CONFUSED. WE CHECKED THE FLOOR MAT FOR ANY OBSTRUCTIONS AND THAT IT WAS OPERATING CORRECTLY AND IT WAS. I SHUT THE CAR OFF, WAITED A MONTH NITE THEN TURNED IT BACK ON. IMMEDIATELY AS I LET OFF THE BRAKE THE CAR ACCELERATED UP THE HILL. THIS TIME I ONLY ALLOWED IT TO GET UP TO 15MPH BEFORE STOPPING THE VEHICLE. THE BRAKE WAS ACTING AGAINST THE ENGINE PROPELLING THE CAR. BRAKE APPLICATION DID NOT DISENGAGE THE ENGINE FROM TRYING TO MOVE THE CAR FORWARD. I EVEN PUT MY TOES UNDER THE PEDAL TO TRY AND LIFT THE ACCELERATOR MAKING SURE IT WASN'T MECHANICAL ERROR. ZERO MOVEMENT, THE PEDAL WAS IN PLACE. AFTER HAVING LEXUS "ANALYZE" MY VEHICLE THEY CALL ME BACK AND TELL ME "WE CAN'T FIND ANYTHING WRONG WITH IT" AND THAT ALSO THEY DID NOT UPDATE ANY COMPUTERS OR RESET ANYTHING OR SWAP OUT MY BATTERY. THEY EXPECTED ME TO COME PICK UP MY CAR WITHIN THE WEEK OR THEY SAID THEY WOULD REPORT THEIR LOANER CAR STOLEN AND I WOULD BE CHARGED FOR IT. MY ONLY OPTION GIVEN WAS TO GET BACK INTO MY VEHICLE. MY SUSPICION IS MY BATTER ALLOWED ITSELF TO OVERCHARGE WHILE DRIVING DOWN LONG STRETCHES OF MOUNTAIN ROADS AND THEN WAS NOT BEING DRAINED ON THE STRENUOUS UPHILL SECTIONS. THIS OVERCHARGE APPEARED IN THE FORM OF ULTRA ENGINE ASSIST WHICH I EXPERIENCED WITHIN 1 MILE OF STARTING MY CAR AFTER A 4 HOUR HIKE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I PURCHASED MY TWO NEW 2012 LEXUS CT200HS IN DECEMBER 2012 WITH 23 MILES ON IT. ONE OF THEM HAS BEEN TOTALLY FINE. THE OTHER ONE, FROM THE FIRST DAY, HAD A VERY JITTERY RIDE. I RETURNED TO THE DEALER AND THEY CONFIRMED THE RIDE WAS ABNORMAL AND THEY REPLACED ALL 4 MICHELIN TIRES. THE TIRE REPLACEMENT DID NOT CHANGE THE CARS RIDE OR BEHAVIOR. I'VE RETURNED TO 2 LEXUS DEALERSHIPS MULTIPLE TIMES AS WELL AS HAVE BEEN WORKING WITH LEXUS HQ, AND THEY'RE ALL NOW SAYING THAT THE CAR IS PERFORMING AS DESIGNED. I CAN DEAL WITH A ROUGH RIDING CAR, BUT AT HIGHWAY SPEEDS, THIS LEXUS HAS A HIGH FREQUENCY VIBRATION THAT TRAVELS THROUGH THE CAR: CAN FEEL IN THE FLOOR, STEERING WHEEL, DOORS, SEATS. I COMMUTE 17 MILES TO WORK AND BY THE TIME I EXIT THE HIGHWAY, MY FEET AND LOWER LEGS ARE NEARLY NUMB FROM THE VIBRATION. THE CAR IS PHYSICALLY EXHAUSTING TO DRIVE. I CAN'T BELIEVE THAT LEXUS WOULD CALL THIS DRIVING EXPERIENCE AS "PERFORMING AS DESIGNED". *TR
TL* THE CONTACT OWNS A 2012 LEXUS CT 200H. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE VEHICLE TRAVELED OVER A CURB AND THE KNUCKLE OF THE LOWER CONTROL ARM BECAME FRACTURED. THE CONTACT STATED THAT THE METAL DID NOT APPEAR TO BE HEAT TREATED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND HE WAS STILL AWAITING A FINAL DECISION ON WHETHER IT WAS A DEFECT OR NOT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD FURTHER INVESTIGATE. THE FAILURE AND CURRENT MILEAGE WAS 3,942.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
SEVERAL CLAIMS OF SHUTTER RESULTING IN LOW POWER WHEN LEAVING A STOP. BECAUSE THE ENGINE TURNS OFF ENTERING EV MODE. IN THE CORSE OF 20 SECONDS THE CAR WITHOUT NOTICE UNTIL TAKING OFF ENTERING ICE ENGINE OPERATION A MASSIVE SHUTTER HAPPENS THAT WHEN LOTS OF FORWARD POWER. THIS IS AN ISSUE WHEN NO ISSUES NOTED WAITING TO CROSS INTERSECTION OR PULLING INTO TRAFFIC WITHOUT WARNING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I’ve now had 2 tire sidewalls blow out in 1 month. They are both 215/45/17 sized tires
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
THE SEAT BELT BUCKLE BUTTON WILL JAM OCCASIONALLY CAUSING THE SEAT BELT TO BE DIFFICULT TO REMOVE OR SECURE INTO PLACE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .