Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jun 11, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Dec 14, 2015
What this page shows
Our database holds 8 NHTSA owner-reported complaints for the 2013 Lexus ES Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–8 of 8
Brakes
Filed Jun 11, 2026
The contact owns a 2013 Lexus ES300 Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle experienced a sudden and significant reduction in braking efficiency. The contact stated that the brake pedal became extremely stiff and rigid, requiring excessive force to be depressed to stop the vehicle. Simultaneously, the Anti-lock Braking System (ABS) warning light illuminated. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 127,000.
NHTSA ID
11743520
Incident
May 14, 2026
Mileage
127,000 mi
Brakes
Filed Nov 18, 2018
ABS BRAKE FAILURE CODE C1391 BRAKES FAILED TO FUNCTION DURING EMERGENCY STOP WHILE IN MOTION DRY CITY STREET, LUCKY THERE WAS NO ACCIDENT. COST OF REPAIR $ 5000.00 BY LEXUS DEALER. THIS IS AN ONGOING ISSUE WITH BOTH LEXUS AND TOYOTA VEHICLES. ALSO CRUISE CONTROL FUNCTION DOES NOT WORK AFTER THIS HAPPENED AS THE ABS SYSTEM IS NOW DISABLED. ``````````````````
NHTSA ID
11152308
Incident
Nov 14, 2018
Mileage
10 mi
Driver assistancePowertrain (other)
Filed Jul 10, 2018
Crash reported
THE VEHICLE WAS PARKED FACING UPHILL IN MY DRIVEWAY. I STARTED THE CAR AND SET THE GEAR SHIFT/SELECTOR (AUTOMATIC TRANSMISSION) TO DRIVE POSITION WHILE CHECKING THAT THE BACKUP CAMERA WAS NOT ENGAGED. I RELEASED THE EMERGENCY BREAK WITH MY FOOT ON THE BREAK AND CONFIRMED THAT THE GEAR SHIFT WAS IN DRIVE AND THAT THE BACKUP CAMERA HAD NOT ENGAGED. I RELEASED THE BREAK AND ACCELERATED TO GO UP THE HILL. THE CAR ACCELERATED IN REVERSE. I HIT THE BREAKS AND CONFIRMED AGAIN THAT THE GEAR SHIFT WAS CLEARLY IN DRIVE POSITION EVEN THOUGH I HAD NOW REVERSED AND CRASHED INTO THE GARAGE DOOR THAT HAD BEEN BEHIND ME. I THEN SET THE GEAR SHIFT TO PARK POSITION AND TURNED OFF THE CAR.
NHTSA ID
11110641
Incident
Jul 9, 2018
Mileage
45,700 mi
Driver assistance
Filed Jun 14, 2017
Crash reported
THE CAR EXPERIENCED AN UNINTENDED ACCELERATION EVENT WHILE PULLING INTO A PARKING SPOT AT A LOW RATE OF SPEED. WHILE THE DRIVER'S FOOT WAS ON THE BRAKE THE CAR BEGAN ACCELERATING OUT OF CONTROL AND BOUNCED OVER A CURB, DOWN A HILL, STRIKING A PICK UP AND A TREE.
NHTSA ID
10995042
Incident
Jun 8, 2017
Mileage
50,000 mi
Driver assistance
Filed Jan 6, 2017
PARKED IN PARKING RAMP FRONT IN.BACKED OUT SLOWLY, TAPPED PILLAR AT REAR MOVED FORWARD TO ADJUST STEERING, REVERSED AGAIN, THEN ENGINE ACCELERATED SLAMMED ME BACK INTO PILLAR, STEERING WHEEL TURNED RIGHT ENGINE CONTINUED TO ACCELERATE HIGH SPEED UP THE RAMP. I TIRED TO PUT THROTTLE IN N, DID NOT SLOW DOWN, SLAMMED ONE FOOT ON BRAKE, DID NOT SLOW DOWN, THEN SLAMMED BOTH FEET ON BRAKE PEDAL AND IT DID STOP BEFORE HITTING CEMENT FENCE.
NHTSA ID
10940196
Incident
Dec 21, 2016
Mileage
67,000 mi
Filed Apr 15, 2016
NHTSA RECALL 15V728 WAS ISSUED ON 11/3/2015. LEXUS HAS AN TEMPORARY FIX THAT SIMPLY DISABLES THE PRE-COLLISSION SYSTEM. THERE HAS BEEN NO FIX FOR THE PROBLEM AND I HAVE HAD NO SUCCESS GETTING ANY INFORMATION ABOUT WHEN IT WILL BE FIXED. THE PRE-COLLISION SYSTEM APPLIES TO WHEN THE VEHICLE IS IN MOTION.
NHTSA ID
10859794
Incident
Nov 2, 2015
AirbagsBody & structure
Filed Jan 23, 2016
Crash reported1 injury reported
THE CAR WAS IN A VERY BAD FRONT END COLLISION 1-15-16, AND NOT 1 AIR BAG DEPLOYED. WE CAN SEND PHOTOS, AND THE CAR IS ON HOLD, NOT TO BE TOUCHED AT THE INSURANCE STORAGE YARD. PLEASE CONTACT US FOR MORE INFO.
NHTSA ID
10821821
Incident
Jan 15, 2016
Mileage
30,000 mi
Body & structureEngine
Filed Dec 14, 2015
Crash reported
CAR WAS REAR ENDED BY FORD F-150 PRETTY HARD WHILE STOPPED AT A LIGHT AND GOT PUSHED FORWARD INTO THE FRONT SUV VEHICLE WHICH ALSO GOT PUSHED FORWARD FROM STATIONARY POSITION AND HIT THE VEHICLE IN FRONT OF IT. CAR GOT TOTALED THAT THE LENGTH OF THE CAR SHRUNK WRAPPING THE FRONT AND BACK RAILS AND STILL AIRBAGS DID NOT DEPLOY. HENCE THE COMPLAINT
NHTSA ID
10810007
Incident
Nov 24, 2015
Mileage
22,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.