2003 Lexus ES Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Lexus ES, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance617.6%
- Brakes411.8%
- Airbags38.8%
- Electrical38.8%
- Engine38.8%
- Steering38.8%
- Transmission38.8%
- Powertrain (other)25.9%
- Seat belts25.9%
- Fuel system25.9%
- Interior & seats12.9%
- Body & structure12.9%
- Suspension12.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
DRIVING OUT OF MY GARAGE USUALLY SLOWLY AND WHEN I PUT MY FOOT ON THE GAS WHILE IN REVERSE TO PULL OUT THE CAR JUST FLEW OUT INTO THE STREET. THE IMMEDIATELY TRIED TO BRAKE AND COULDN'T WORK. WHEN I HIT A TRUCK IN THE STREET BEHIND ME THE CAR FINALLY STOPPED. I HAD NO CONTROL. THIS NEVER HAPPENED BEFORE, A FIRST TIME AND A VERY FRIGHTENING EXPERIENCE. THE CAR IS AT THE LEXUS AUTHORIZED BODY SHOP WAITING FOR THE LEXUS INSPECTOR TO GO OVER THE CAR. I WOULD BE AFRAID TO DRIVE THIS CAR IN THE FUTURE THINKING THIS COULD HAPPEN AGAIN ANYTIME. I'M THE ORIGINAL OWNER AND FELT THIS IS THE BEST CAR I EVER OWNED UNTIL NOW. *TR
I WAS REVERSING AND TRYING TO TURN WHEN MY CAR LEXUS ES 300 SUDDENLY PICKED UP HIGH SPEED ACCELERATION BY IT SELF AND WENT FORWARD AND HIT A FENCE IN FRONT. THE VEHICLE PICKED UP UNINTENTIONAL HIGH SPEED (FULL THROTTLE). IT WAS BEYOND MY CONTROL. MY BODY WENT FORWARD AND BACKWARD VIOLENTLY. FOR FEW DAYS I HAVE EXPERIENCED MUSCLE STIFFNESS, PAIN AND POOR NIGHT SLEEP. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I WAS COMING UP MY STREET LIKE I DO EVERY DAY AND ALL OF A SUDDEN IT STARTED ACCELERATING AND I WAS STUCK STARING WHEEL LOCKED UP AND I HIT A TREE AND GOT SEVERELY INJURED THE CAR IS TOTALED
I WAS DRIVING IN RESIDENTIAL DOING SPEED LIMIT 30. THE CAR STARTED TO EXHILARATE RIGHT BEFORE MY TURN ON THE MY STREET. THE BRAKES WOULDN'T WORK BECAUSE THE CAR JUST KEPT GOING FASTER THE STEARING WHEEL LOCKED UP. I COULDN'T STOP AND RAN START INTO A TREE AND SPUN OUT, RESULTING IN SERIOUS INJURIES *TT *AS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
1) PASSENGER DRIVER SIDE DASH AIR BAG LOOKS AS IF IT IS READY TO BURST. 2) TRANSMISSION OFTEN HAS SLIGHT SLIP WHILE DRIVING. I NOTICE AT CERTAIN GEAR CHANGE WHILE DRIVING AUTOMATIC VEHICLE.
TL*THE CONTACT OWNS A 2003 LEXUS ES300. THE CONTACT'S WIFE WAS INVOLVED IN A TWO VEHICLE CRASH. WHILE DRIVING 10 MPH, ANOTHER VEHICLE STRUCK THE CONTACT'S VEHICLE ON THE PASSENGER SIDE. A POLICE REPORT WAS FILED. THE OTHER VEHICLE WAS TRAVELING APPROXIMATELY 25 MPH. THE CONTACT'S VEHICLE WAS DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE FAILURE AND CURRENT MILEAGES WERE 20,000. UPDATED 11/14/07.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Odometer Fraud. The contact purchased a 2003 Lexus ES 300. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 136,406. At the time of registration, it was discovered that the mileage was 235,000.
I WAS DRIVING IN RESIDENTIAL DOING SPEED LIMIT 30. THE CAR STARTED TO EXHILARATE RIGHT BEFORE MY TURN ON THE MY STREET. THE BRAKES WOULDN'T WORK BECAUSE THE CAR JUST KEPT GOING FASTER THE STEARING WHEEL LOCKED UP. I COULDN'T STOP AND RAN START INTO A TREE AND SPUN OUT, RESULTING IN SERIOUS INJURIES *TT *AS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
UNKNOWN
I WAS REVERSING AND TRYING TO TURN WHEN MY CAR LEXUS ES 300 SUDDENLY PICKED UP HIGH SPEED ACCELERATION BY IT SELF AND WENT FORWARD AND HIT A FENCE IN FRONT. THE VEHICLE PICKED UP UNINTENTIONAL HIGH SPEED (FULL THROTTLE). IT WAS BEYOND MY CONTROL. MY BODY WENT FORWARD AND BACKWARD VIOLENTLY. FOR FEW DAYS I HAVE EXPERIENCED MUSCLE STIFFNESS, PAIN AND POOR NIGHT SLEEP. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I WAS COMING UP MY STREET LIKE I DO EVERY DAY AND ALL OF A SUDDEN IT STARTED ACCELERATING AND I WAS STUCK STARING WHEEL LOCKED UP AND I HIT A TREE AND GOT SEVERELY INJURED THE CAR IS TOTALED
I WAS DRIVING IN RESIDENTIAL DOING SPEED LIMIT 30. THE CAR STARTED TO EXHILARATE RIGHT BEFORE MY TURN ON THE MY STREET. THE BRAKES WOULDN'T WORK BECAUSE THE CAR JUST KEPT GOING FASTER THE STEARING WHEEL LOCKED UP. I COULDN'T STOP AND RAN START INTO A TREE AND SPUN OUT, RESULTING IN SERIOUS INJURIES *TT *AS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
THE CAR CHANGES GEAR WHEN BRAKING TO A STOP OR COASTING. WHEN I APPLY THE ACCELERATOR THE CAR MAY HESITATE AND THE SNAP INTO GEAR AND LUNGE FORWARD OR IT MAY QUICKLY GO BETWEEN TWO GEARS UNTIL IT FINALLY JERKS INTO GEAR AND LUNGES FORWARD. I TOOK THIS CERTIFIED CAR TO THE DEALER UNDER WARRANTY AND THEY CLAIMED TO HAVE UPDATED THE COMPUTER PROGRAM BUT IT IS EXACTLY THE SAME AS BEFORE. THE CAR HAS NOW STARTED TO HESITATE WHILE DRIVING ON THE INTERSTATE AS IF WAS CHANGING GEARS BUT DOESN'T NEED TOO. T HE CAR IS UNDER WARRANTY BUT I AM DISCOURAGED BY MY FIRST SERVICE EXPERIENCE. *JB
I OWN A LEXUS 2003 ES. THE TRANSMISSION IS PERFORMING UNSAFELY! 1. AT STOP LIGHTS, WHILE HOLDING THE CAR STOPPED WITH THE BRAKE, THE TRANS WANTS TO GO AND THE CAR LUNGES FORWARD. 2. AT LOW SPEEDS (20 -30 MPH) THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. THE TRANS WILL JUMP DOWN CAUSING THE RPMS TO SUDDENLY INCREASE THEN SLAM INTO THE NEXT GEAR LUNGING THE CAR FORWARD. 3. MY BIGGEST CONCERN DRIVING DOWNHILL AT HIGHWAY SPEEDS, WHEN THE BRAKE IS APPLIED, THE TRANS JUMPS OUT OF OVERDRIVE INTO 4TH GEAR LUNGING THE CAR FORWARD! I AM AFRAID OF WHAT MAY HAPPEN WHEN THE ROAD IS WET! *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
1) PASSENGER DRIVER SIDE DASH AIR BAG LOOKS AS IF IT IS READY TO BURST. 2) TRANSMISSION OFTEN HAS SLIGHT SLIP WHILE DRIVING. I NOTICE AT CERTAIN GEAR CHANGE WHILE DRIVING AUTOMATIC VEHICLE.
1. THE VEHICLE HESITATES WITH INITIAL ACCELERATION (SLOW OR QUICK ACCELERATION). 2. THE AUTOMATIC TRANSMISSION ALSO HESITATES. I SUSPECT THAT OUNCE THE ACCELERATION PROBLEM IS FIXED THAT THE TRANSMISSION PROBLEM WOULD BE FIXED. 3. I HAVE GONE TO THE LEXUS DEALER TO UPDATE THE COMPUTER WITH A NEW CHIP TO HELP RESOLVE THE PROBLEMS WITH NO SUCCESS. 4. I HAVE DISCOVERED ON THE INTERNET THAT HUNDREDS OF LEXUS OWNERS HAVE THE SAME COMPLAINT. IN SOME CASES THE DEALERS HAVE THE AUDACITY TO SUGGEST THATS THE WAY THE CAR WAS DESIGNED! WHY ISN'T LEXUS LISTENING TO ALL THE COMPLAINTS? THANKS *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
DRIVER'S SEAT BELT WILL NOT SNAP INTO BUCKLE. IF I DEPRESS THE RELEASE AND PUSH THE METAL PART IN AT THE SAME TIME IT WILL CATCH AND HOLD. BUT IT WILL NOT GO IN NORMALLY. *JS
A DISABLED VEHICLE IN FRONT OF MINE WAS HOVERING OVER NARROW EXPRESS LANE SHOULDER AND RIGHT LANE. I SLOWED AND PUT MY SIGNAL ON PREPARING TO MERGE INTO THE LEFT LANE, BUT THE VEHICLE BEHIND ME DID NOT REACT SIMILARLY AND CONSEQUENTLY REAR-ENDED ME AT FULL SPEED (+). THE FORCE OF THIS IMPACT PUSHED MY CAR INTO THE DISABLED CAR IN FRONT OF ME. NO AIRBAGS DEPLOYED ON EITHER IMPACT, AND THE SEAT BELT FAILED TO PROTECT ME FROM A SERIOUS SPINAL FRACTURE. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
1. THE VEHICLE HESITATES WITH INITIAL ACCELERATION (SLOW OR QUICK ACCELERATION). 2. THE AUTOMATIC TRANSMISSION ALSO HESITATES. I SUSPECT THAT OUNCE THE ACCELERATION PROBLEM IS FIXED THAT THE TRANSMISSION PROBLEM WOULD BE FIXED. 3. I HAVE GONE TO THE LEXUS DEALER TO UPDATE THE COMPUTER WITH A NEW CHIP TO HELP RESOLVE THE PROBLEMS WITH NO SUCCESS. 4. I HAVE DISCOVERED ON THE INTERNET THAT HUNDREDS OF LEXUS OWNERS HAVE THE SAME COMPLAINT. IN SOME CASES THE DEALERS HAVE THE AUDACITY TO SUGGEST THATS THE WAY THE CAR WAS DESIGNED! WHY ISN'T LEXUS LISTENING TO ALL THE COMPLAINTS? THANKS *TR
FUEL LINE RUPTURED (PART NUMBER 23801-20150 PIPE SUB ASSEMBLY). FUEL WAS SPLASHING ALL OVER THE ENGINE COMPARTMENT AND FUMES WERE POURING INTO THE PASSENGER CABIN CAUSING NAUSEA. I WAS ABLE TO PULL INTO A WORK SHOP WHERE THE PROBLEM WAS DIAGNOSED AND WE COULD SEE FUEL SPLASHING WHEN THE ENGINE WAS ON. I CONTACTED THE LEXUS DEALER WHO DOESN'T KEEP THE PART IN STOCK AND WOULDN'T COMMENT ON THE PROBLEM NOR PROVIDE ANY ASSISTANCE TO DIAGNOSE OR ADVISE CAUSE OF THE PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
DRIVERS DOOR WILL NOT UNLOCK. CAN'T OPEN DRIVERS DOOR. HAD TO CLIMB OVER TO PASSENGER SIDE TO GET OUT. NO MANUAL OVER RIDE TO OPEN DOOR. I'M 82 YEARS OLD AND COULD NOT FINE A WAY TO OPEN MY DOOR WITH THE DOOR SWITCH OR THE REMOTE CONTROL. THIS IS A REAL SAFETY CONCERN . *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I WAS REVERSING AND TRYING TO TURN WHEN MY CAR LEXUS ES 300 SUDDENLY PICKED UP HIGH SPEED ACCELERATION BY IT SELF AND WENT FORWARD AND HIT A FENCE IN FRONT. THE VEHICLE PICKED UP UNINTENTIONAL HIGH SPEED (FULL THROTTLE). IT WAS BEYOND MY CONTROL. MY BODY WENT FORWARD AND BACKWARD VIOLENTLY. FOR FEW DAYS I HAVE EXPERIENCED MUSCLE STIFFNESS, PAIN AND POOR NIGHT SLEEP. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
NO DESCRIPTION
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .