Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jun 3, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
18%
of 45 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1997 Lexus ES300 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistance
Filed Jun 3, 2015
TL* THE CONTACT OWNS A 1997 LEXUS ES300. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 216,000.
NHTSA ID
10723287
Incident
May 28, 2015
Mileage
216,000 mi
Driver assistance
Filed Aug 18, 2011
Crash reported1 injury reported
TL* THE CONTACT OWNS A 1997 LEXUS ES300. THE CONTACT STATED THAT WHILE SHIFTING INTO DRIVE, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A TREE. THE DRIVER RECEIVED BRUISES FROM THE AIR BAG DEPLOYEMNT AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE ACCELERATOR PEDAL HAD BECOME JAMMED AND COULD NOT BE RELEASED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 96,500. THE VIN WAS UNAVAILABLE.
NHTSA ID
10420012
Incident
Aug 18, 2011
Mileage
96,500 mi
Driver assistance
Filed Jan 4, 2010
Crash reported1 injury reported
TL*THE CONTACT OWNS A 1997 LEXUS ES300. WHILE DRIVING 30 MPH UP HILL, HE NOTICED THAT THE VEHICLE WOULD NOT STOP ACCELERATING EVEN WHEN THE BRAKES WERE APPLIED. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A BUILDING. THE CONTACT SUSTAINED INJURIES TO HIS NECK AND RIBS DURING THE CRASH. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 210,000.
NHTSA ID
10298029
Incident
Jul 27, 2009
Mileage
210,000 mi
Driver assistance
Filed Nov 5, 2009
Crash reported1 injury reported
TL*THE CONTACT OWNS A 1997 LEXUS ES300. WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY ACCELERATED. HE LOST VEHICLE CONTROL AND DROVE INTO A FIELD. THE VEHICLE STOPPED AFTER HE CRASHED INTO A CONDOMINIUM. THE VEHICLE WAS COMPLETELY DESTROYED. HE RECEIVED INJURIES TO THE HEAD, BACK, AND SPINE. HIS DOG ALSO DIED DUE TO INJURIES. THE MANUFACTURER TOOK A REPORT; HOWEVER, THE DETAILED REPORT INFORMATION WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT SINCE THE CONTACT DID NOT HAVE FULL COVERAGE INSURANCE THAT THEY WERE NOT OBLIGATED TO HELP HIM. THE CONTACT SPECULATED THAT THE FLOOR-MAT MAY HAVE CAUSED THE FAILURE. THE POLICE REPORT WAS NOT AVAILABLE. HE RECEIVED A FINE FOR RECKLESS DRIVING. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
NHTSA ID
10291142
Incident
Oct 23, 2009
Mileage
75,000 mi
Driver assistance
Filed Aug 11, 2003
LEXUS ES300 WHEN I WAS STOPPED IN FRONT OF MY HOUSE MY CAR ACCELERATED FORWARD WITHOUT ANY GAS PRESSED DOWN, THE CAR PROCEEDED FORWARD KNOCKING INTO MY SIDE OF MY HOUSE CAUSING SOME DAMAGE TO MY HOUSE. LUCKILY, NO ONE WAS INJURED, BUT THERE VERY WELL COULD HAVE BEEN. *NLM
NHTSA ID
10032534
Incident
Jul 28, 2003
Mileage
59,000 mi
Driver assistance
Filed Jun 4, 2002
CAR ACCELERATED TO MORE THAN 80 MPH DESPITE TURNING OFF CRUISE AND USING BRAKES. CORRECTED SPONTANEOUSLY. DEALER MESSED WITH ACCELEATOR CABLES BUT DID NOT COME UP WITH DEFINITIVE CAUSE.*AK
NHTSA ID
762653
Incident
Oct 22, 2001
BrakesDriver assistance
Filed Feb 1, 1999
BRAKE VACUUM HOSE FAILED. NLM
NHTSA ID
605927
Incident
Nov 1, 1998
AirbagsBrakesDriver assistance
Filed Aug 14, 1997
CONSUMER IS DISATISFIED WITH THE FACT THAT AIRBAGS ARE DANGEROUS FOR SHORT PEOPLE.
NHTSA ID
520998
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.