Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Aug 24, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 153 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2002 Lexus ES300 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
Shown in the owner’s own words, exactly as filed
Interior & seats
Filed Aug 24, 2018
Crash reported3 injuries reported
TL* THE CONTACT OWNS A 2002 LEXUS ES300. WHILE THE CONTACT WAS STOPPED IN TRAFFIC, THE VEHICLE WAS REAR ENDED AT 45 MPH BY ANOTHER VEHICLE. BOTH THE FRONT DRIVER AND PASSENGER SEATS COLLAPSED. AS A RESULT, THE REAR PASSENGERS SUSTAINED TRAUMATIC BRAIN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER AND FRONT PASSENGER SUSTAINED HEAD INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. THE VIN WAS NOT AVAILABLE. *TT*JB
NHTSA ID
11122195
Incident
Sep 25, 2016
Mileage
155,000 mi
Interior & seats
Filed Dec 6, 2002
ON A SUNNY DAY AND WHILE IN MOTION, CONSUMER STATES THE DASHBOARD CANNOT BE READ, EVEN WITH SUNSHADES ON. DEALER HAS BEEN NOTIFIED. TS *JG
NHTSA ID
8023884
Incident
Dec 6, 2002
Mileage
15,000 mi
Interior & seats
Filed Aug 30, 2002
INSTRUMENT GAUGE INDICATORS ARE UNABLE TO READ WHILE DRIVING DURING DAY LIGHT HOURS. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
8017715
Incident
Nov 5, 2001
Interior & seats
Filed Aug 7, 2002
IN CERTAIN LIGHT CONDITIONS INSTRUMENT PANEL GAUGES ARE IMPOSSIBLE TO SEE.*AK
NHTSA ID
8015694
Incident
May 29, 2002
Interior & seats
Filed Jun 24, 2002
OPTITRON INSTRUMENTATION: NOT EASY TO READ IN BROAD DAYLIGHT. WHEN DRIVING, IT'S IMPORTANT TO KEEP YOUR EYES ON THE ROAD. UNDER NORMAL DAYLIGHT CONDITIONS, INSTRUMENT READINGS ARE VIRTUALLY INVISIBLE. CURRENT SPEED NECESSARY TO SET CRUISE CONTROL. POOR DESIGN: AT NIGHT, OR UNDER LOW AMBIENT LIGHT CONDITIONS (DUSK, HEAVY SHADE, RAIN, ETC.) INSTRUMENT LIGHTING IS EXCEPTIONAL: ALL ELEMENTS OF THE INSTRUMENT CLUSTER ARE VERY CLEAR, VERY VISIBLE. UNDER NORMAL DAYLIGHT CONDITIONS (WITH SUN OVERHEAD - NOT SHINING DIRECTLY ON THE PANEL) THE ILLUMINATION LEVEL WITHIN THE CLUSTER IS INSUFFICIENT TO PROVIDE EASY VISIBILITY. (STARING INTENTLY WILL YIELD RESULTS - A DEFINITE SAFETY ISSUE IN A MOVING VEHICLE.) IN ORDER TO SET THE CRUISE CONTROL, IT IS NECESSARY TO KNOW EXACTLY WHAT SPEED THE VEHICLE IS AT: VERY DIFFICULT TO SEE IN BROAD DAYLIGHT. (THE MAUFACTURER ADVERTISES THEIR OPTITRON INSTRUMENTATION AS "ILLUMINATED FOR FASTER AND EASIER READING".)*AK
NHTSA ID
763404
Incident
Apr 3, 2002
Interior & seats
Filed Jun 7, 2002
LIGHT ON DASHBOARD PANEL, AND CANNOT SEE READING OF SPEED. CONTROL PANEL WILL NOT SET BECAUSE SPEED READING CANNOT BE READ DUE THE LIGHT.*AK
NHTSA ID
8011320
Incident
Apr 19, 2002
Interior & seats
Filed May 13, 2002
INSTRUMENT CLUSTER GAUGES HAVE RED NEEDLES AGAINST A BLACK BACKGROUND WHICH ARE DIFFICULT TO SEE IN DAYLIGHT CONDITIONS, ESPECIALLY IN FULL SUNLIGHT AND ARE IMPOSSIBE TO SEE WEARING SUN GLASSES. THIS, IN MY OPINION, CONSTITUTES A SAFETY HAZARD, BEING UNABLE TO READ THE GAGES, ESPECIALLY THE SPEED.*AK
NHTSA ID
761849
Interior & seats
Filed Apr 10, 2002
LIGHTS TO READ SPEED ODOMETER AND GAS, ARE HARD TO READ, CAUSING CONSUMER TO ONLY SEE IN DARK AREAS, AND NOT DURING DAY TIME.*AK
NHTSA ID
8007326
Incident
May 6, 2001
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own