2011 Lexus ES350 Problems

TL* THE CONTACT OWNED A 2011 LEXUS ES350. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 70 MPH, WITHOUT WARNING AN ABNORMAL NOISE WAS HEARD COMING FROM THE PASSENGER WHEEL AND WITHIN SECONDS HE LOST CONTROL OF THE VEHICLE CRASHING INTO A DITCH AND FLIPPING OVER. THE DRIVER DEPRESSED THE BRAKE PEDAL AS THE VEHICLE SLID ON THE WET ROADWAY DUE TO THE RAIN. THE DRIVER WAS EJECTED FROM THE VEHICLE THRU THE WINDSHIELD AS THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A BROKEN HIP AND FACE LACERATION AS HE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS MADE. THE INSURANCE COMPANY WAS CONTACTED AND TOWED THE VEHICLE TO A LOT WHERE IT WAS DEEMED A TOTAL LOSS. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AS A CLAIM WAS FILED. HOWEVER NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. *DT

THIS WEB SITE (THE NHTSA) SAYS THERE IS NO RECALL ON THIS VIN, BUT TOYOTA/LEXUS SITE SAYS THERE IS, FOR THE AIRBAGS. THIS MISLEADING INFORMATION ON A GOVERNMENT WEB SITE CAN BE DANGEROUS.

I RECEIVED MY RECALL NOTICE IN APRIL. I CANNOT CONTINUE TO RISK DRIVING MY CAR, IT IS LIKE A TIME BOMB WAITING TO GO OFF. THE DEALER HAS BEEN UNHELPFUL, BY SAYING THEY WIIL CALL ME WHEN THEY HAVE A FIX??

TL* THE CONTACT OWNS A 2011 LEXUS ES350. WHILE DRIVING APPROXIMATELY 50 MPH, THE NAVIGATION SYSTEM SCREEN WENT BLACK WITHOUT WARNING. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

MY LEXUS ES 350 ENGINE SHUT OFF WHILE DRIVING ON HWY W/O PRIOR NOTIFICATION OF ANY ERROR MESSAGES. MECHANIC SAID DIAGNOSTICS POINTED TO COOLING SYSTEM ERROR - WATER PUMP RELATED. THE PUMP WAS REPAIRED. CAR TEMP LIGHT WOULD FLUCTUATE FROM COLD TO HOT BACK TO COLD. MECHANIC SAID COOLING SYSTEM APPEARS TO BE FUNCTIONING BUT SENSORY GAUGE STILL FLUCTUATING. DEALER MECHANIC SAID WATER PUMP NEEDED TO REPLACED BUT THIS WAS ALREADY DONE. THEN INDEPENDENT MECHANIC INFORMED ME THAT ENGINE OVERHEATED AND WARPED. NOW CAR NEEDS ENGINE. CAR INITIALLY SHUT DOWN ON HIGHWAY W/O WARNING.

LEXUS INBOX X [XXX] <[XXX]@GMAIL.COM> 10:23 AM (0 MINUTES AGO) TO ME I OWN A 2011 LEXUS ES 350. ON 12/10/2015 I WAS PARKING IN A CHURCH PARKING LT WHEN SUDDENLY MY CAR ROARED LIKE AN AIRPLANE AND SURGED UP A HILL THROUGH AN IRON GATE AT A CEMETERY, DOWNING A STONE PILLAR AND FINALLY COMING TO A STOP ON TOP OF A HEADSTONE. I CANNOT DESCRIBE THE SHEER PANIC I EXPERIENCED. MY FIRST THOUGHT WAS THANK GOD NO ONE WAS IN FRONT OF ME. THE PREVIOUS DAY I PICKED UP MY 5 YR OLD GRANDDAUGHTER AT HER ELEMENTARY SCHOOL. CHILDREN COULD HAVE BEEN KILLED!!!! I CAN NEVER DRIVE THIS CAR AGAIN. I BELIEVE IT WILL BE TOTALED ANYWAY. IT'S AT EDDIE'S AUTO BODY IN MOODUS, CONNECTICUT. I RETIRED 2 1/2 YRS AGO FROM P&W AIRCRAFT AS A PERFORMANCE ENGINEER TO BUY THE CAR OF MY DREAMS WHICH TURNED OUT TO BE MY WORST NIGHTMARE. FOLLOWING ARE OTHER EXAMPLES OF THE SAME ISSUE. PLEASE INVESTIGATE THIS TO SAVE LIVES! [XXX] [XXX] MOODUS, CT. 06469 [XXX] VIN UNAVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

TL* THE CONTACT OWNED A 2011 LEXUS ES350. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 70 MPH, WITHOUT WARNING AN ABNORMAL NOISE WAS HEARD COMING FROM THE PASSENGER WHEEL AND WITHIN SECONDS HE LOST CONTROL OF THE VEHICLE CRASHING INTO A DITCH AND FLIPPING OVER. THE DRIVER DEPRESSED THE BRAKE PEDAL AS THE VEHICLE SLID ON THE WET ROADWAY DUE TO THE RAIN. THE DRIVER WAS EJECTED FROM THE VEHICLE THRU THE WINDSHIELD AS THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A BROKEN HIP AND FACE LACERATION AS HE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS MADE. THE INSURANCE COMPANY WAS CONTACTED AND TOWED THE VEHICLE TO A LOT WHERE IT WAS DEEMED A TOTAL LOSS. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AS A CLAIM WAS FILED. HOWEVER NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. *DT

2011 LEXUS ES350. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED WHEN HER HUSBAND MOVED THE GEAR FROM PARK, TO DRIVE, THE VEHICLE SHOT OUT LIKE A ROCKET. THE VEHICLE WENT THROUGH AND BROKE AN IRON GATE, SMASHED SOME ELECTRICAL EQUIPMENT, TOOK DOWN A TREE AND ANOTHER ONE FELL ON TOP OF THE VEHICLE CRUSHING AND BREAKING THE DRIVER'S SIDE WINDOW. THE VEHICLE FINALLY STOPPED UNDER THE STAIRWAY TO AN UPSTAIRS CONDO WALL. THE CONSUMER BELIEVED THE VEHICLE WENT AIRBORNE AT SOME POINT. THE VEHICLE WAS TOTALED. ALSO, THE AIR BAGS DID NOT DEPLOY. *JB

1. BODY PAINT HAS DETERIORATED GREATLY ON ROOF, FRONT HOOD AND TRUNK, PICTURES ATTACHED. 2. LEATHER SEATS DETERIORATED. DRIVER SEAT BROKE IN VARIOUS PARTS. PASSENGER AND REAR SEATS ALSO DETERIORATING. PICTURES ATTACHED. DATE RECORDED ON THE WHEN DID THIS HAPPEN FIELD IS AN APPROXIMATE WHEN WE FIRST NOTICED THE IMPLICATION OF THESE ISSUES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (LEXUS OF ORANGE PARK, 7040 BLANDING BLVD, JACKSONVILLE, FL,) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE AND THAT WHEN THE DEALER RECEIVED THE PARTS SHE WOULD BE INFORMED. IN ADDITION, THE CONTACT STATED THAT THE ENTIRE DASHBOARD MELTED CAUSING A STICKY SURFACE THAT REFLECTS OFF THE WINDOW, WHICH AT TIMES IMPAIRED HER VISION. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY TIRE PRESSURE LIGHT CAME ON IN MY VEHICLE IN OCTOBER. THE LIGHT WOULD NOT GO OFF. I TOOK THE CAR TO THE SHOP AND 2 SENSOR LIGHTS WERE REPLACED. THE LIGHT STAYED OFF FOR A DAY AND CAME BACK ON. THE SHOP THAT REPLACED THE SENSOR SAID TO BRING IT BACK THE NEXT DAY BECAUSE THEY DO NOT KNOW WHAT IS WRONG BECAUSE THERE ARE NO LONGER ANY SENSOR TO REPLACE. WHEN I ARRIVED HOME I PROCEEDED TO BACK INTO MY CARPORT AND WHEN I PROCEEDED TO GET ON BREAK TO PUT THE CAR IN REVERSE, THE BRAKE FAILED AND I HAD AN ACCIDENT THAT CAUSED A LOT OF DAMAGE TO MY CAR. THANK GOD I WAS NOT PHYSICAL HURT BUT MY CAR WAS. MY INSURANCE COMPANY WAS CONTACTED AND VEHICLE WAS REPAIRED. WHEN I PICKED UP MY VEHICLE AFTER PAYING MY DEDUCTIBLE, I WAS TOLD BY ABRA AUTO PARTS THAT THEY HAVE REPLACED ALL THE DAMAGES HOWEVER THE TIRE PRESSURE LIGHT STILL WILL NOT GO OFF AND WE SHOULD FOLLOW UP WITH THE LEXUS DEALER BECAUSE THAT WAS A MATTER THAT CANNOT BE FIXED BY THEM. I CONTACTED THE LEXUS COMPANY MANY, MANY TIMES AND STILL HAVE NOT RECEIVED A CLEAR EXPLANATION OF WHY THE LIGHT WILL NOT GO OFF. I EXPLAINED TO THEM THAT I HAVE LOOKED AT THE LEXUS MANUAL AND IT STATED THAT IF THAT LIGHT REMAIN ON, THE VEHICLE SHOULD BE TAKEN TO A LEXUS DEALER TO INVESTIGATE THE ISSUE. ON NOVEMBER 21ST LEXUS SCHEDULED ME TO TAKE MY VEHICLE IN TO THE TOYOTA DEALER TO INVESTIGATE THE SITUATION. I DID TAKE THE CAR IN AND TO THIS DATE LEXUS HAS NOT ANSWERED THE QUESTION WHETHER OR NOT THERE IS A DEFECT. THIS IS A SERIOUS MATTER BECAUSE THE LIGHTS ARE DESIGNED TO ALERT YOU WHEN SOMETHING IS WRONG. LEXUS MAY NOT TAKE IT SERIOUS, BUT I DO BECAUSE I NEVER KNOW IF SOMETHING IS ACTUALLY GOING ON AND MY LIFE COULD BE IN DANGER. I ALSO RECEIVED A LETTER REGARDING THE AIR BAG FROM LEXUS. THEY ADVISED DO NOT LET ANYONE RIDE ON PASSENGER SIDE OF CAR UNTIL WE HEAR BACK FROM THEM. TO THIS DAY THEY HAVE NOT ADDRESSED THAT SITUATION.

NEW TIRE, WIRES COMING OUT OF THE SHOULDER OF THE TIRE. *TR

WHEN DRIVING AT NIGHT, THE HEADLIGHTS DO NOT CAST ENOUGH LIGHT IN FRONT OF THE VEHICLE. IT IS EXTREMELY DIFFICULT DRIVING IN DRY WEATHER AND ALMOST IMPOSSIBLE DRIVING IN THE RAIN. I FIND THAT I AM USING THE HIGH BEAMS MOSTLY FOR NIGHT DRIVING. I BELIEVE THIS IS A SAFETY ISSUE NOT ONLY FOR ME, BUT CARS COMING TOWARD ME. COUNTRY ROADS & HIGHWAY.

1. BODY PAINT HAS DETERIORATED GREATLY ON ROOF, FRONT HOOD AND TRUNK, PICTURES ATTACHED. 2. LEATHER SEATS DETERIORATED. DRIVER SEAT BROKE IN VARIOUS PARTS. PASSENGER AND REAR SEATS ALSO DETERIORATING. PICTURES ATTACHED. DATE RECORDED ON THE WHEN DID THIS HAPPEN FIELD IS AN APPROXIMATE WHEN WE FIRST NOTICED THE IMPLICATION OF THESE ISSUES.