Visibility
Filed Jun 4, 2020
THE BACKING ON THE GLASS OF THE REAR-VIEW MIRROR HAS DISINTEGRATED ENCUMBERING VISIBILITY AND DIMINISHING THE MIRROR'S PURPOSE AND FUNCTION. LEXUS HAS A FIX FOR THIS PROBLEM BY REPLACING THE GLASS BUT THE DEALERS ARE NOT MAKING IT AVAILABLE. INSTEAD, THE DEALERS ARE FORCING US TO PURCHASE A NEW MIRROR AT A COST OF $1400 PLUS TAX AND THE COST OF INSTALLATION. MIRRORS ARE A BASIC COMPONENT OF ALL VEHICLES AND PROPER VISIBILITY WHILE DRIVING IS A MUST. I DON'T THINK IT IS UNREASONABLE TO BELIEVE THAT THE MIRRORS SHOULD LAST THE ENTIRE LIFE OF THE VEHICLE, ESPECIALLY ON A LUXURY VEHICLE. LEXUS SHOULD BE REPLACING THE GLASS AT NO COST. *TR
- NHTSA ID
- 11327332
- Incident
- Jun 4, 2020
Visibility
Filed Apr 9, 2020
INSIDE REARVIEW MIRROR HAS PROGRESSIVELY DEVELOPED BLACK MARKINGS OVER PAST SEVERAL YEARS THROUGHOUT THE MIRROR OBSTRUCTING MY REARVIEW VISION IN BOTH DAYLIGHT AND AFTER DARK. VERY WELL DOCUMENTED BY OTHER LEXUS OWNERS. LEXUS HAS NOT AND IS NOT PLANNING ON ANY RECALLS BUT THIS IS A CLEAR SAFETY RISK AND HAS CAUSED SEVERAL CLOSE ENCOUNTERS AS I HAD MY VISION OBSTRUCTED AND NEARLY CAUSED SEVERAL TRAFFIC ACCIDENT DUE TO OBSTRUCTED VIEW. HAVE PRESENTED THIS CONCERN TO LEXUS NUMEROUS TIMES BUT WITHOUT ACKNOWLEDGEMENT THAT THIS IS A SAFETY CONCERN BUT THE REPLACEMENT MIRROR IS $1000. I AM THE SOLE OWNER SINCE PURCHASED NEW IN 2005, GARAGED HOME AND WORK, EXTREMELY WELL MAINTAINED AT LEXUS DEALERSHIP SINCE NEW AND WITH EACH SERVICE, IT IS DISCUSSED BUT WITHOUT SUPPORT FOR REPLACEMENT. CLEARLY IS MANUFACTURER DEFECT IN PRODUCTION AND INCREASING SAFETY CONCERN. *TR
- NHTSA ID
- 11320649
- Incident
- Apr 1, 2018
- Mileage
- 100,000 mi
Visibility
Filed Jan 3, 2020
INTERIOR REARVIEW MIRROR DEVELOPED BLACK MARKINGS THROUGHOUT MIRROR MAKING IT ALMOST IMPOSSIBLE TO VISUALIZE REARVIEW TRAFFIC. THE RESPONSE FROM LEXUS IS THAT THE GLASS ITSELF OR THE MATERIALS BEHIND THE GLASS ARE BREAKING DOWN RESULTING IN THE FUNCTIONAL LOSS OF THE REARVIEW MIRROR WHICH NOW HAS BECOME DANGEROUS FOR DRIVING. HAS BEEN PROGRESSIVELY GETTING WORSE OVER PAST SEVERAL YEARS. LEXUS IS AWARE OF THIS DEFECT AND OCCURS IN A NUMBER OF THEIR OLDER MODELS BUT IS NOT ACCEPTING RESPONSIBILITY FOR REPAIRING OR REPLACING MIRROR WHICH COSTS THE CONSUMER ALMOST $2000 FOR A NEW REPLACEMENT WHICH IS FINANCIALLY UNOBTAINABLE FOR MANY OWNERS.
- NHTSA ID
- 11296926
- Incident
- Jan 1, 2017
- Mileage
- 80,000 mi
Visibility
Filed Dec 22, 2019
REAR VIEW MIRROR REFLECTION IS DEGRADING AND CAUSING POOR VISIBILITY, THEREFORE AFFECTING SAFETY AND RESALE VALUE OF VEHICLE. LEXUS ISSUED A TSB 0186-09 BUT NO RECALL. IT IS A $2000 REPAIR. WE HAVE OWNED 5 LEXUS VEHICLES, 3 PURCHASED NEW, AND ONLY THE 2006 GS 300, PURCHASED NEW, IS EXHIBITING THIS ISSUE. THIS IS AN ISSUE THAT HAS BEEN REPORTED BY OTHERS.
- NHTSA ID
- 11290704
- Incident
- Dec 31, 2011
- Mileage
- 40,000 mi
Visibility
Filed Aug 19, 2019
MY REARVIEW MIRROR IS COMPLETE DETERIORATED TO A POINT THAT IT CAN NO LONGER SEE ANY OBJECT IN THE MIRROR. IT HAS BECOME A SAFETY ISSUE THE REPLACEMENT MIRROR WILL COST MORE THAN $1800 FROM LEXUS IT IS A SAFETY DEVICE NOT LIKE RADIO OR POWER WINDOW. WE BOUGHT A LEXUS NOT PINTO. WHAT A DISAPPOINTMENT!
- NHTSA ID
- 11245109
- Incident
- Aug 4, 2019
- Mileage
- 123,000 mi
Visibility
Filed Jul 19, 2016
REAR VIEW MIRROR HAS RUST IN IT AND THIS MAKES IT HARD TO SEE. THIS MAKES IT HARD TO SEE EITHER DAY OR NIGHT. THERE ARE A LARGE NUMBER OF GS 300 OWNERS WITH THIS SAME PROBLEM. YOU CAN ALSO CHECK THIS SITE TO SEE OTHER COMPLAINTS ABOUT THE SAME THING. HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/64732-REAR-VIEW-MIRROR-FADE/
- NHTSA ID
- 10885933
- Incident
- Mar 15, 2014
Visibility
Filed Aug 4, 2015
THE REARVIEW MIRROR ON OUR VEHICLE STARTED TO SHOW STRANGE SCRATCHES ON IT WHICH HAVE STARTED TO SPREAD OVER TIME. IT HAS BEEN ALMOST A YEAR NOW AND YOU CAN BARELY SEE OUT OF IT BECAUSE OF THE STRANGE SCRATCHES. WENT TO LEXUS AND THEY STATED IT IS OVER $1,800 DOLLARS TO REPAIR IT EVEN THOUGH IT IS SIMPLY A DEFECT PART. HAD FULL WARRANTY BUT THEY WOULD NOT REPLACE IT BECAUSE IT IS A MIRROR DEFECT.
- NHTSA ID
- 10746010
- Incident
- Aug 1, 2014
- Mileage
- 98,000 mi
Visibility
Filed Apr 11, 2015
MY REAR VIEW MIRROR IS COMPLETE DETERIORATED TO A POINT THAT I CAN NO LONGER SEE ANY OBJECT IN THE MIRROR. IT T HAS BECOME A SAFETY ISSUE.IT IS A SAFETY DEVICE AND IT SHOULD BE RECALL. *TR
- NHTSA ID
- 10705076
- Incident
- Apr 11, 2015
- Mileage
- 111,000 mi
Visibility
Filed Oct 29, 2014
OVER SEVERAL YEARS THE REARVIEW MIRROR HAS BECOME DISCOLORED WITH RUST COLORED SPOTS AND STREAKS WHICH MAKE IMPAIRS VISIBILITY. THIS WAS DISCUSSED WITH THE DEALER MULTIPLE TIMES AND MOST RECENTLY CORPORATE; WHILE THEY ACKNOWLEDGE THE ISSUE THEY REFUSE TO ISSUE A RECALL OR REPLACE THE PART. IT IS A SAFETY ISSUE AND THE PROBLEM IS WELL DOCUMENTED AMONG OWNERS OF GS AND IS VEHICLES. *TR
- NHTSA ID
- 10651123
- Incident
- Jun 1, 2012
Visibility
Filed Jun 26, 2014
REAR VIEW FAILURE TO HOLD UP IT HAS DARK SPOTS AND SCRATCHES INSIDE OF THE MIRROR CAUSING LACK OF VISIBILITY. I HAVE NOT BEEN IN ANY ACCIDENTS AND DO NOT WANT TO BE. I'VE REPORTED THIS TO LEXUS AND THEY HAVE DONE NOTHING TO CORRECT OR REPLACE DETERIORATING MIRROR. *TR
- NHTSA ID
- 10606229
- Incident
- Jan 1, 2013
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.