RoadVitals

2017 Lexus Gs Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 19, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 19, 2023

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2017 Lexus Gs. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Driver assistanceSteering
Filed Dec 19, 2023

The system which has intermittent failure on my 2017 Lexus GS350 is the lane keeping assistance safety option. The system seems to work almost perfectly on straight highways. But highways with curves seem to fail at about a 50% rate and human intervention is quickly required. The car is available for inspection and demonstration of the system failure on a nearby winding road. My safety and my wife's safety were put at risk when I realized that my car was heading for a curb and not making ANY correction. I have not taken it to a dealer or any other kind of diagnostic facility. It has not been inspected by the manufacturer, police, or insurance company or anyone else. The system only has an amber warning on the dash when it detects no human inputs to the steering wheel or (I think) pressure on the steering wheel rim. There is also a dash warning when the system detects left/right lane marking swerves and it flashes "Stop for a Rest". I bought the car as a Lexus Certified Used Car just after hurricane Ian here in southwest Florida after my previous Lexus got flooded. Early on I noticed the lane departure and the lane assist on some rare instances did not respond properly. Since the car did not come with any owner manuals I could not determine whether I had not set the systems properly or not. And since the hurricane, I have not traveled long distances frequently with the car to determine a failure pattern. My son has a Lexus with similar features too but does not trust them. He said to have the dealer disable them.

NHTSA ID
11560870
Incident
Dec 17, 2023

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .