Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jun 19, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 29, 2000
What this page shows
Our database holds 17 NHTSA owner-reported complaints for the 1999 Lexus GS400. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–17 of 17
BrakesDriver assistance
Filed Jun 19, 2017
TL* THE CONTACT OWNS A 1999 LEXUS GS400. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP AND SURGED FORWARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL APPROXIMATELY THREE TIMES UNTIL THE VEHICLE STOPPED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE IN 2013 BY BAY RIDGE LEXUS (6502 5TH AVENUE BROOKLYN, NEW YORK 11220). THE VEHICLE WAS GOING TO BE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 116,044.
NHTSA ID
10995810
Incident
Jun 17, 2017
Mileage
116,044 mi
BrakesDriver assistance
Filed May 26, 2017
Crash reported
MAY 9, 2017. AT APPROXIMATELY 5:50 PM, I GOT IN MY CAR WHICH WAS PARKED IN A SMALL OUTDOOR PARKING LOT. I STARTED IT AND PUT IT IN REVERSE AND THE CAR TOOK OFF. EVEN THOUGH I APPLIED THE BRAKES THE CAR DID NOT STOP OR SLOW DOWN. IT SLAMMED INTO A PARKED 2016 MERCEDES WITH SUCH FORCE THAT THE MERCEDES WAS LEFT ALMOST PERPENDICULAR WITH ITS SPACE. POLICE WERE CALLED AND CAME TO SCENE BUT BECAUSE THE PARKING LOT IS ON PRIVATE PROPERTY, NO REPORT WAS FILED. THE OWNER OF THE OTHER VEHICLE AND I EXCHANGED INFORMATION.
NHTSA ID
10991761
Incident
May 9, 2017
Mileage
260,000 mi
ElectricalFuel systemExterior lighting
Filed Oct 16, 2016
Crash reported
BATTERY DRAIN AND DAMAGING ALTERNATER . HEADLIGHTS FLICKERS AND GAS LEAK AND POWER STEERING PROBLEMS.
NHTSA ID
10916373
Incident
Oct 15, 2016
Exterior lighting
Filed Oct 19, 2015
THE TRUNK MOUNTED BRAKE LIGHTS HAVE FADED FROM RED TO PINK. IT IS A PROBLEM WITH THESE CARS. THIS CAR HAS BEEN GARAGED WHEN IT IS NOT DRIVEN.
NHTSA ID
10783414
Incident
Oct 19, 2015
Mileage
170,000 mi
AirbagsSeat belts
Filed Jun 22, 2015
Crash reported1 injury reported
WAS IN A SERIOUS CAR WRECK..HAVE SEVER MAKES ON BODY FROM SEATBELT...WHEN AIRBAG DEPLOY KNOCKED OUT WINDSHIELD..HAVE STITCHES IN ARM FROM GLASS.CAR IS TOTAL..HAD TO GET CUT OUT OF CAR.
NHTSA ID
10726477
Incident
Jun 15, 2015
Mileage
45 mi
Engine
Filed Jul 6, 2010
Crash reported1 injury reported
TL*THE CONTACT OWNS A 1998 LEXUS GS400. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE STALLED CAUSING A VEHICLE TO CRASH INTO THE REAR OF THE VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER WAS INJURED. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS NEVER EXAMINED FOR THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.
NHTSA ID
10341638
Incident
Aug 1, 2001
Electrical
Filed Jul 1, 2010
VEHICLE ENGINE SUDDENLY TURNS OFF WHILE DRIVING. HAS OCCURRED WHILE DRIVING AT LOW SPEED IN HEAVY TRAFFIC, AS WELL AS MORE THAN ONCE WHEN ENTERING A FREEWAY ON FREEWAY ON-RAMP. *TR
NHTSA ID
10341063
Incident
Nov 1, 2009
Mileage
135,000 mi
Driver assistance
Filed Dec 2, 2009
TL*THE CONTACT OWNS A 1999 GS400. THE CONTACT STATED THAT WHILE APPLYING THE BRAKE, THE VEHICLE WOULD ACCELERATE. THE FAILURE HAS OCCURRED INTERMITTENTLY FOR 10 YEARS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE FLOOR MAT RECALL SHOULD BE CONSIDERED REGARDING THE FAILURE. THE CURRENT MILEAGE WAS 80,000 AND THE FAILURE MILEAGE WAS 21,000.
NHTSA ID
10294248
Incident
Aug 14, 2001
Mileage
21,000 mi
ElectricalSuspension
Filed Mar 16, 2009
TL*THE CONTACT OWNS A 1999 LEXUS GS400. WHILE DRIVING AT AN UNKNOWN SPEED, THE LOWER BALL JOINT MADE A LOUD SQUEAKING NOISE AND THEN FAILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP AND THE DIAGNOSTIC INDICATED THAT THE SENSOR WIRE HAD TO BE REWIRED AND THE FRONT LOWER BALL JOINT NEEDED TO BE REPAIRED. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE CONTACT HAS RESEARCHED A COUPLE OF COMPLAINTS FOR THIS FAILURE ON THE INTERNET. THE FAILURE AND CURRENT MILEAGES WERE 147,000. UPDATED 04/24/09. *LJ UPDATED 04/27/09.*JB
NHTSA ID
10262023
Incident
Mar 13, 2009
Mileage
147,000 mi
Electrical
Filed Apr 19, 2005
WHILE DRIVING AT SEVERAL DIFFERENT SPEEDS VEHICLE WILL JUST CUT OFF, WHICH COULD BE QUITE DANGEROUS WHEN YOU ACCELERATING INTO TRAFFIC.*AK
NHTSA ID
10118133
Incident
Apr 3, 2005
Mileage
51,000 mi
Driver assistance
Filed Apr 29, 2004
Crash reported
WHILE BACKING OUT AND SHIFTING INTO DRIVE VEHICLE SURGED FORWARD. AS A RESULT, VEHICLE CRASHED INTO A BUILDING. UPON IMPACT, DUAL AIRBAGS DEPLOYED UPON IMPACT. *AK *LA
NHTSA ID
10065365
Incident
Mar 20, 2004
Mileage
40,000 mi
Suspension
Filed Feb 9, 2004
FRONT SUSPENSION HAS CLUNK NOISE WHEN GOING OVER SPEED BUMP IN SLOW SPEED. DEALER NEVER ABLE TO RESOLVE THE PROBLEM AND SAME SYMPTON RECUR EVERY 6K MILES AFTER DEALER REPAIR THE SUSPENSION.
NHTSA ID
10056861
Incident
Apr 1, 2001
Mileage
29,000 mi
Driver assistance
Filed Apr 28, 2003
Crash reported
THE VEHICLE EXPERIENCED SUDDEN ACCELERATION. *JB
NHTSA ID
10017631
Incident
Apr 18, 2003
Mileage
57,188 mi
SuspensionTransmission
Filed Dec 20, 2000
VEHICLE EXPERIENCING PROBLEM WITH TRACTION CONTROL WHILE DRIVING ON SNOW COVERED ROADS, CAUSING VEHICLE TO FISHTAIL TO RIGHT. DEALER NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
NHTSA ID
876810
Incident
Jan 26, 1999
Suspension
Filed Sep 8, 2000
VEHICLE HAS A FAST SHUDDER OF THE STEERING WHEEL AT HIGHWAY SPEEDS. IT ALSO HAS A VIBRATION IN THE SEATS AT 45 MPH. WE REPLACED THE TIRES THREE TIMES WITH DIFFERENT TYPES AND CANNOT ELIMINATE THE VIBRATION. IT MUST BE A SUSPENSION PART. THEY DID SWAP THE REAR AXLE AND DIFFERENTIAL WITH ANOTHER CAR ON THEIR LOT. A NEW DRIVESHAFT WAS ALSO INSTALLED.
NHTSA ID
730773
Incident
Oct 1, 1999
Engine
Filed Jul 12, 2000
WHILE DRIVING ENGINE WILL JUST DIE OUT, CAUSING A LOSS OF ALL POWER. DEALER HAS BEEN CONTACTED.*AK
NHTSA ID
865289
BrakesDriver assistance
Filed Jun 29, 2000
WHILE APPLYING THE BRAKE PEDAL TO STOP THE CAR JERKED FORWARD ON MANY OCCASIONS, THIS IS DUE TO A DESIGN FLAW, THE CONSUMERS FOOT ACCIDENTALLY ENGAGES THE ACCELERATOR PEDAL AT THE SAME TIME AS THE BRAKE PEDAL CAUSED BY THE FOOT OVERHANGING THE BRAKE PEDAL. *MJS
NHTSA ID
724481
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.