RoadVitals

2016 Lexus GX Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Nov 12, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 8, 2021

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2016 Lexus GX. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Brakes
Filed Nov 12, 2024

The contact owns a 2016 Lexus GX460. The contact stated while driving 10 MPH and attempting to make a right turn into the garage, the brake pedal was depressed; however, the vehicle failed to respond and crashed into the garage wall. The vehicle was towed to an Auto Body Shop by the Insurance Company and the body damages were repaired; however, the brake failure was not diagnosed. The contact inquired about the brake failure at the Auto Body Shop and was informed that there was no failure with the brakes. The vehicle was driven back to the residence without failure. However, the following day while driving out of the driveway, the brake pedal was depressed; however, the vehicle failed to respond. The contact used the parking brake to stop the vehicle. The vehicle was towed to the dealer; however, the dealer was unable to determine the cause of the failure. The contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure and a case was opened. The contact stated that a Lexus engineer retrieved the EDR; however, there was no issues found with the braking system. The failure mileage was 53,537.

NHTSA ID
11624740
Incident
Sep 8, 2024
Mileage
53,537 mi
Electrical
Filed Mar 29, 2024

The driver, passenger, and rear tailgate electronic locks have all failed in the last 6 months on the car. I'm constantly having to remind my kids and wife to lock the doors before they start driving. I'm particularly concerned about the rear cargo door. The lock is failed in the "locked" position and there is not a manual lever to pull from the interior or exterior to unlock and open the door. I no longer allow my kids to ride in the 3rd row seat out of fear that there will be an incident where I need to get them out of the Cargo door and it won't be available. The internet is full of reviews where this seems to be a widespread problem, but Lexus has not acknowledged and no formal recall has been issued. I reached out to Lexus this month to see if they would work with me on a solution, but was told my car is out of warranty. Any help would be appreciated.

NHTSA ID
11580117
Incident
Jan 4, 2024
Airbags
Filed Oct 8, 2021
Crash reported2 injuries reported

My Older Son (30 Something) was with permission taking his Girlfriend Home in our 2016 Lexus GX460 Luxury, a Deer ran out in front of Vehicle causing them to go to the right hitting the end of Guardrail head on @ approximately 60 mph causing the vehicle to spin to the Left. They were injured ie a few cuts & bruises not sever. Front Bumper & Various Parts scattered across the road. Insurance is Totaling out the Vehicle.... BUT what REALLY bother Us is that of All the Airbags (10) in this Vehicle NONE Diploid NOT ONE !

NHTSA ID
11436072
Incident
Sep 4, 2021

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .