Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 30 NHTSA owner-reported complaints for the 2005 Lexus GX470. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 30 · page 1 of 2
TL* THE CONTACT OWNS A 2005 LEXUS GX470. THE CONTACT STATED HE NOTICED THAT THE SUBFRAME WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE CHASSIS WAS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.
VEHICLE DASHBOARD BECOMES SHINY (ALMOST LIKE ITS MELTING) CAUSING GLARE ON THE WINDSCREEN WHEN EXPOSED TO SUNLIGHT. THIS MAKES DRIVING DIFFICULT. DASHBOARD ALSO EMITS ODORS CAUSING NAUSEA
CRACKING DASHBOARD AND STEERING WHEEL (LEATHER PORTION) SUN BURNT JUST MISSED THE EXTENDED WARRANTY ENHANCEMENT PROGRAM LESS THAN A MONTH (05/17) SO LEXUS OFFERED ME A FREAKING DASH MAT UP TO $200. WHAT A TOTAL JOKE!
TL* THE CONTACT OWNS A 2005 LEXUS GX470. THE CONTACT STATED THAT THE BRAKE CALIPERS FAILED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE CONTACT STATED THAT FAILURE FIRST OCCURRED AT 60,000 MILES. THE FRONT END OF THE VEHICLE VIBRATED AND SHOOK WHEN DRIVEN AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKES, CALIPERS, AND ROTORS NEEDED TO BE REPLACED. THE FRONT BRAKES, CALIPERS, AND ROTORS WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES, CALIPERS, AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
SAFETY RECALL GLB (NHTSA RECALL ID 16V065) ISSUED FEBRUARY 2, 2016. IT HAS BEEN ONE FULL YEAR, AND THE DEALERSHIP REFUSES TO FIX THE CAR! THEY SAY THEY DO NOT HAVE PARTS, AND HAVE NO PLAN ON WHEN THEY WILL GET PARTS.
TL* THE CONTACT OWNS A 2005 LEXUS GX470. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
RECALL WAS FEB 2ND 2016 AND STILL NO REPAIR ABLE TO BE SCHEDULED WHEN I CALL THE LEXUS DEALER.
MY DASH HAS CRACKED ALL OVER THE COMPLETE DASH , NOT A SMALL PART , ALL OF IT . I WAS NOTIFIED A YEAR AGO AND IT IS STILL NOT REPLACED . YOU SHOULD NOT ALLOW THIS TO GO THIS LONG AND THEN AN ISSUE WITH AN AIRBAG CAME IN THE MAIL AND IT TOO HAS NOT BEEN REPAIRED ! NOW THE NEWS SAYS I LIVE IN A DAMP AND HUMID AREA SO DOES THIS MEAN I AM IN MORE DANGER ? WHY ARE THEY NOT REPAIRING THESE PROBLEMS AND WHY IS THE NHTSA NOT HELPING US?
TL* THE CONTACT OWNS A 2005 LEXUS GX470. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECEIVED A LETTER FROM LEXUS ON 11/20/2015 AND SPOKE TO LEXUS OF SAN ANTONIO, TX.,NORTH CENTRAL PARK. THE LETTER INDICATED THAT THE ENTIRE DASH BOARD HAD TO BE REPLACE DUE TO A FAULT OF COMPANY'S DEFECT EFFECTING THE AIRBAGS. I HAVE SINCE THEN RECEIVED A SECOND LETTER, AS IT WAS STATED, ON THE FIRST LETTER THAT A REPLACEMENT WOULD COME IN TO REPLACE THE OLD DEFECTIVE ONE. SINCE THEN LEXUS OF SAN ANTONIO HAS STATED, AS OF THIS MORNING, THAT THEY ARE REPLACING THEM AT 2 A WEEK AS PARTS COME IN. THERE ARE 100 VEHICLES IN FRONT OF MINE!!! IF THERE IS A TIME FRAME FOR REPLACEMENTS, I DON'T THINK MINE WOULD BE REPLACED EVER. STARTING FROM TODAY, THERE WILL BE 50 WEEKS TILL I GET CALLED IN. IS THERE GOING TO BE A SOLUTION FOR THIS REPLACEMENT? THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE LEXUS GX470 HAS MANY MAJOR SAFETY ISSUES THAT ARE GOING TO END UP IN DEATHS FOR EXAMPLE THE SUNROOF DRAINING SYSTEM OVERFLOWS AND DRAINS ON AND NEAR THE BRAKE PEDALS AND THE THEN OVERFLOWS ONTO THE FLOOR BOARDS CAUSING THE WHOLE GENERAL AREA TO BE EXTREMELY SLIPPERY AND AT TIMES RENDERING THE BRAKES UNUSABLE. THEN THE 2ND ISSUES IS THE SEAT-BELTS DO NOT ALWAYS FUNCTION CORRECTLY AT TIMES THE UNLATCH DURING HARD BRAKING. THE 3RD ISSUE IS THE STEERING WHEEL MATERIAL FAILS IN THE HIGH HEAT THE SAME AS THE DASHBOARD THAT THEY HAVE ALREADY VOLUNTARY RECALLED. THIS ISSUES IS SEEN ON ALMOST ALL LEXUS GX SERIES IN FL IF YOU REVIEW THE FORUM BOARDS VIA A SIMPLE GOOGLE SEARCH YOU WILL SEE 1000'S OF OTHER OWNERS EXPERIENCING THE SAME COMPLAINTS.
THE DASHBOARD IS CRACKING
WHEN CRANKING THE CHECK ENGINE AND THE VSC AND TRACTION LIGHT ALL COME ON. HAD THE TOYOTA DEALERSHIP PUT IT ON THE MACHINE SAID IT WAS SOMETHING WITH EMISSIONS THAT WOULD RUN AROUND 2K TO REPAIR AT THE LEXUS DEALERSHIP. VEHICLE RUNS PERFECT. LIGHTS WILL GO OFF AT RANDOM TIMES BUT THEN COME BACK ON. THIS HAS BEEN GOING ON FOR A COUPLE OF MONTHS AND THE VEHICLE IS STILL RUNNING GREAT. OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM ACCORDING TO MY GOOGLE INQUIRIES. I ALSO HAVE HAD MY ENTIRE DASHBOARD CRACK WHICH I UNDERSTAND LEXUS WILL BE FIXING AT NO COST TO THE CONSUMER. *JS
AIRBAG WARNING LIGHT CAME ON. SERVICE IDENTIFIED A BROKEN WIRE IN THE DRIVERS SIDE AIRBAG. RECOMMENDATION WAS ALSO MADE TO REPLACE THE PASSENGER SIDE HARNESS AT $2500. WHEN THE VEHICLE WAS RETURNED, THE ENTIRE DASHBOARD WAS CRACKED FOLLOWING THE CONTOUR OF THE CONTROLS AND GLOVEBOX. THIS WAS REPLACED AT NO CHARGE. SERVICE ADMITTED THAT THE CRACKING IS A COMMON PROBLEM. *TR
DASH BOARD HAS BEGUN TO CRACK. CONCERNED THERE WOULD BE A SAFETY ISSUE IF THE AIR BAGS WERE DEPLOYED. APPARENTLY THIS IS A COMMON ISSUE FOR THE LEXUS GX470 FROM READING OTHER COMPLAINTS. *TR
GROWING CRACKS ALL OVER THE DASH. THIS IS A KNOWN DEFECT WITH MANY OTHER REPORTED INCIDENTS. *TR
I SAW [XXX] NEWS, WATCH DOG REPORT ON CRACKED/MELTING DASHBOARDS. I WANT TO FILE A COMPLAINT THAT I TOO HAVE THIS PROBLEM. THE CRACKING STARTED A FEW YEARS AGO AND HAS SLOWING CONTINUED. MY ENTIRE DASH IS LITERALLY CRACKING OFF IN PIECES AND THERE IS FOAM PADDING EXPOSED. IT IS GETTING WORSE. I'M CONCERNED ABOUT THE SAFETY WITH THE AIR BAGS. I DRIVE A LEXUS SUV, AN EXPENSIVE CAR. I DID BRING IT TO JM LEXUS, THE CUSTOMER SERVICE MANAGER SAID THERE WAS NOTHING HE COULD DO ABOUT IT, NOW. I DIDN'T THINK I HAD A LEG TO STAND ON, UNTIL I SAW THE MULTIPLE COMPLAINTS BY OTHERS WITH THE SAME ISSUES ON TELEVISION. PLEASE LET ME KNOW WHAT I SHOULD DO NEXT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS *TR
THERE HAS BEEN A PROBLEM FOR YEARS WITH CERTAIN TOYOTA AND LEXUS VEHICLES DASHBOARDS CRACKING. THIS IS NOT ONLY A COSMETIC ISSUE BUT A SAFETY ISSUE (PASSENGER SIDE AIRBAG) AS WELL AND EVEN TOYOTA REPAIR MANUALS SAY TO REPLACE THE DASH IF THERE ARE ANY CRACKS YET DEALERS ARE NOT ADDRESSING THE PROBLEM AND ARE MAKING OWNERS PAY THOUSANDS OF DOLLARS FOR A NEW DASH WHEN CLEARLY THERE'S A DEFECT IN THE MATERIALS USED TO MAKE THE DASH. THIS HAS BEEN AN ISSUE FOR OVER 5YRS. AND TOYOTA / LEXUS HAS BEEN WELL AWARE OF IT, YET AS OF FEBRUARY 2014 THERE HAS STILL BEEN NO RECALL ISSUED? HERE'S THE PROBLEM W/ LEXUS GX470 MODELS: HTTP://WWW.CLUBLEXUS.COM/FORUMS/GX-FIRST-GENERATION/427349-CRACKED-DASHBOARD.HTML HERE'S THE PROBLEM W/ TOYOTA 4RUNNER MODELS: HTTP://WWW.TOYOTA-4RUNNER.ORG/MAINTENANCE-DETAILING/59435-CRACKED-DASH.HTML HTTP://WWW.TOYOTA-4RUNNER.ORG/4TH-GEN-T4RS/122935-***CRACKED-DASHBOARD-ACTION-REQUEST***.HTML THERE ARE MANY OTHERS OUT THERE TOO, JUST GOOGLE "TOYOTA CRACKED DASH". *TR
DASH BOARD HAS BEGUN TO CRACK. CONCERNED THERE WOULD BE A SAFETY ISSUE IF THE AIR BAGS WERE DEPLOYED. APPARENTLY THIS IS A COMMON ISSUE FOR THE LEXUS 03-09 IN THE GX MODEL AND ALSO THE RX MODEL. LEXUS IS FULL AWARE OF THE ISSUE, BUT HAS HAPPENED AFTER WARRANTY EXPIRED. *JS
NOTICE WHAT LOOKS LIKE A CUT ACROSS MY DASHBOARD, SO I ASKED MY DAUGHTERS DID ANYTHING HAPPENED WHILE THEY HAD THE TRUCK(?). I THAN GOOGLED CRACKED DASHBOARD ON GX470 2005 AND FIND MANY LEXUS OWNERS HAVE THIS PROBLEM. WITH ALL OWNERS WITH THE SAME COMPLAINT, I LOOKED FOR A RECALL. TO MY SURPRISE AS MUCH AS I TALK ABOUT MY LEXUS THEY DROPPED THE BALL(MY LAST LEXUS). *TR
TL* THE CONTACT OWNS A 2005 LEXUS GX470. THE CONTACT STATED THE DASHBOARD CRACKED NEAR THE GLOVE COMPARTMENT. THE VEHICLE WAS INSPECTED BY THE DEALER WHO STATED THE CRACK ORIGINATED BEHIND DASHBOARD IN THE STEERING AREA DUE TO THE DEFECTIVE LEATHER. THE MANUFACTURER OFFERED TO ASSIST WITH HALF OF THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 60,100. UPDATED 2/19/13 *CN THE CONSUMER STATED THE DASHBOARD CRACKED ACROSS THE SEAM ON THE DRIVER'S SIDE, DURING THE FIRST YEAR. THEN MULTIPLE CRACKS APPEARED ALL OVER THE DASHBOARD, INCLUDING A CRACK NEAR THE PASSENGER AIR BAG. UPDATED 02/25/13
S10 APPROPRIATE HANDLING - LETTER TO THE SECRETARY FROM COMPLAINT REGARDING SUDDEN ACCELERATION OF HIS 2005 TOYOTA LEXUS GX470 *KB THE CONSUMER STATED AS HER HUSBAND WAS ENTERING THE GARAGE, HE SLOWED DOWN TO MOVE AROUND A GARBAGE PAIL IN THE GARAGE. AT THAT MOMENT, THE VEHICLE SUDDENLY ACCELERATED AND HIT A STORAGE SHELF AND THEN CRASHED THROUGH THE REAR WALL OF THE GARAGE. THE SPEED OF THE VEHICLE CAUSED IT TO GO OVER THE FOUNDATION LIP OF THE REAR WALL. FORTUNATELY, THAT IS WHAT STOPPED THE VEHICLE FROM GOING FURTHER . THE CONSUMERS HUSBAND TRIED TO APPLY THE BRAKES DURING THE ACCELERATION, BUT THE VEHICLE WOULD NOT STOP. *JB
TL*THE CONTACT OWNS A 2005 LEXUS GX470. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND ENTERING HER GARAGE, THE VEHICLE SUDDENLY ACCELERATED TO THE BACK OF THE GARAGE. THE BRAKES WERE APPLIED BUT FAILED TO ENGAGE. THE VEHICLE HAD NOT BEEN INSPECTED NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED WHO INFORMED HER THAT THEY WERE GOING TO CONTACT THEIR LAWYERS. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 55,000. UPDATED 03/17/11*LJ UPDATED 12/30/11 *CN
WHEN USING THE CRUISE CONTROL ON MY VEHICLE, IT ACCELERATES AGGRESSIVELY TO MAINTAIN SPEED WHEN GOING UP HILLS OR WHEN THE ELEVATION GRADE INCREASES. IT CONTINUES TO THIS DAY. I KNOW SOMETHING IS WRONG BUT THE LEXUS DEALER HAS CHECKED IT AND STATED "IT WORKS AS DESIGNED". *TR
TL*THE CONTACT OWNS A 2005 LEXUS GX470. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, WHEN AN OPPOSING VEHICLE CRASHED INTO THE VEHICLE. SUDDENLY, THE VEHICLE ROLLED OVER. THE THREE OCCUPANTS SUSTAINED MODERATE INJURIES AND WERE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED FIVE WEEKS PRIOR TO THE FAILURE REGARDING THE VEHICLE ROLLING OVER. THE FAILURE AND CURRENT MILEAGES WERE 73,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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