Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Jun 13, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 10, 2008
What this page shows
Our database holds 13 NHTSA owner-reported complaints for the 2008 Lexus GX470. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–13 of 13
Suspension
Filed Jun 13, 2019
TL* THE CONTACT OWNS A 2008 LEXUS GX470. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME UNSTABLE AND SWAYED BACK AND FORTH. THE VEHICLE WAS TAKEN TO TOWSON LEXUS (1040 YORK RD, TOWSON, MD) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
NHTSA ID
11219784
Incident
Jun 1, 2019
Mileage
150,000 mi
Airbags
Filed Jun 5, 2019
TAKATA RECALL CAR RIDE WAS LIKE RIDING A WILD BRONCO
NHTSA ID
11218139
Incident
Dec 15, 2018
Mileage
158,000 mi
Powertrain (other)
Filed Nov 15, 2017
TL* THE CONTACT OWNS A 2008 LEXUS GX470. WHILE DRIVING, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HERB CHAMBERS LEXUS OF HINGHAM (141 DERBY ST, HINGHAM, MA 02043 (781) 210-5200) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVETRAIN AND DRIVE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA ID
11046217
Incident
May 16, 2017
Mileage
85,000 mi
AirbagsBrakesDriver assistance
Filed Mar 23, 2014
Crash reported
I WAS DRIVING AND MERGING FROM THE LOCAL LANES ON MARYLAND I-270 SB TO THE MAIN LANES. IN ORDER TO MOVE SLOWLY FROM ONE LANE TO ANOTHER, I APPLIED THE BRAKES TO SLOW DOWN AND MOVE TO THE LANE ON MY LEFT. WHEN I APPLIED THE BRAKE, I HEARD A STRANGE SOUND AND THE VEHICLE JERKED VIOLENTLY. THE VEHICLE FAILED TO DECELERATE, THEREFORE I ATTEMPTED TO RE-APPLY THE BRAKES ONCE MORE. AT THIS POINT, THE BRAKES DID NOT SEEM TO BE WORKING AND THE VEHICLE CONTINUED TO ACCELERATE BEYOND MY CONTROL. I WAS UNABLE TO CONTROL THE SPEED USING THE BRAKES AND THE VEHICLE HIT SEVERAL CARS TO MY LEFT AND RIGHT. AFTERWARDS, MY VEHICLE HIT A LARGE TRACTOR TRAILER AT WHICH POINT THE VEHICLE FINALLY CAME TO A STOP. THROUGHOUT ALL OF THIS, MY AIRBAGS DID NOT DEPLOY AT ALL. MY VEHICLE HAS BEEN DECLARED A TOTAL LOSS DUE TO THE DAMAGES BY MY INSURANCE, LIBERTY MUTUAL. *TR
NHTSA ID
10574289
Incident
Mar 11, 2014
Mileage
58,000 mi
Electrical
Filed Apr 29, 2013
I TRIED TO START MY CAR AND THE KEY WOULD NOT TURN IN THE KEY IGNITION, I NOTICED THAT THE STEERING WHEEL HADN'T LOCKED IN PLACE. I TRIED TWO OTHER KEYS AND FINALLY THE IGNITION TURNED AND THE CAR STARTED. I DROVE TO MY DESTINATION AND TURNED OFF THE CAR AND LOCKED THE DOORS. I WENT OUT TO RESTART THE CAR AND THE KEY WOULD NOT TURN IN THE IGNITION AGAIN. I CALLED LEXUS OF CONCORD AND THEY ADVISED ME TO BRING IT IN. I FINALLY GOT IT STARTED AND DROVE IT THE 15 MILES TO THE DEALERSHIP, AT THE END OF THE DAY I RECEIVED A CALL SAYING THAT I NEEDED A NEW IGNITION STARTER CYLINDER AND ALL THE KEYS NEEDED TO BE REPROGRAMMED TO MATCH THE NEW CYLINDER THEY WOULD INSTALL. IT WOULD TAKE A DAYS LABOR AND COST OF THE CYLINDER AND REPROGRAMMING. COST WAS $616.00. THEY INFORMED ME THAT THE WARRANTY WAS OUT AT 50,000 MILES OR 5 YEARS. I AM 4.5 YEARS AND 59,500 MILES. THEY INFORMED ME THAT THERE WAS A HISTORY OF THIS PART GOING OUT BUT USUALLY IT HAPPENED BEFORE THE WARRANTY WAS UP. MY QUESTION IS IF THERE IS A HISTORY, SHOULDN'T THERE BE A RECALL ON THIS PART??!! I AM EXTREMELY UPSET WITH A LUXURY CAR HAVEN'T PROBLEMS AT SUCH LOW MILEAGE. WHAT ELSE DO I LOOK FORWARD TO IN BREAKING AND HOW MUCH WILL IT BE? THIS DOES NOT MEET THE LEXUS STANDARDS I WAS EXPECTING WHEN I PURCHASED THIS CAR. *TR
NHTSA ID
10510010
Incident
Apr 28, 2013
Mileage
59,475 mi
Brakes
Filed May 10, 2011
FOR THE THIRD TIME, THE BRAKES ON OUR 2008 LEXUS GX FAILED. THIS TIME, WHEN PUT IN REVERSE IN THE GARAGE, THE CAR IMMEDIATELY STARTED MOVING--HITTING OUR GARAGE DOOR AS IT WAS GOING UP. THE CAR THEN CONTINUED ANOTHER 40 FEET, INTO A RETAINING WALL--REPEATED PRESSING OF THE BRAKES DID NOTHING--AS IN EARLIER TIMES. *TR
NHTSA ID
10399751
Incident
Apr 20, 2011
Mileage
35,000 mi
Brakes
Filed Oct 29, 2010
1 injury reported
2008 LEXUS GX470. S10 APPROPRIATE HANDLING- EMAIL TO THE SECRETARY FROM RE TOYOTA LEXUS PROBLEMS *TGW THE CONSUMER STATED WHILE DRIVING 65 MPH HE SUDDENLY CAME UPON OTHER VEHICLES AHEAD OF HIM. HE WAS ABLE TO STOP IN TIME, BUT SOMETHING MISFIRED IN THE ABS AND THE VEHICLE WENT INTO A BUCKING MODE. THE BRAKES ON THE VEHICLE WOULD SEIZE AND THEN RELEASE AND THE VEHICLE WOULD COAST FOR 2-3 SECONDS. THE CONSUMER STATED HIS SON RECEIVED A MILD WHIPLASH FROM THE SEVERE LURCHING OF THE VEHICLE. THE CONSUMER STATED HE HAS EXPERIENCED THE SEIZING AND RELEASING OF THE BRAKES ON SEVERAL OTHER OCCASIONS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *JB
NHTSA ID
10363314
Incident
Oct 1, 2010
Brakes
Filed Jun 1, 2010
ON MARCH 22, 2010, WHILE BACKING OUT OF OUR GARAGE, OUR LEXUS GX470 EXPERIENCED A BRAKE FAILURE. THE DRIVER, [XXX], EVEN OPENED THE DRIVER'S SIDE DOOR AND PUT HER FOOT DOWN TO TRY TO STOP THE CAR. INSTEAD THE DOOR WAS ALSO DAMAGED WHEN THE CAR HIT A RETAINING WALL. LATER THAT SAME DAY, THE BRAKES FAILED AGAIN, BUT THE CAR WAS ABLE TO BE STOPPED WITH THE PARKING BRAKE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10334139
Incident
Mar 22, 2010
Driver assistance
Filed Apr 27, 2010
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2008 LEXUS GX470. WHILE PARKING THE VEHICLE AND APPLYING THE BRAKES, THE VEHICLE ABNORMALLY SURGED FORWARD RESULTING IN A CRASH. THE VEHICLE WAS TOWED TO AN AUTHORIZED LEXUS DEALER TO BE EXAMINED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
NHTSA ID
10327751
Incident
Apr 26, 2010
Brakes
Filed Feb 23, 2010
LEXUS GX 470 ONE OCCURRENCE A HESITANCE BETWEEN THE TIME THE BRAKE WAS APPLIED AND ACTUAL BRAKING OCCURRED UNDER NORMAL BRAKING CIRCUMSTANCES ON A CURVY ROAD. *TR
NHTSA ID
10313305
Incident
Jan 15, 2010
Brakes
Filed Feb 10, 2010
I OWN A 2008 LEXUS GX 470, THERE IS A PROBLEM WITH THE BRAKES. THE VEHICLE HAD TO BE TAKEN TO THE SHOP AND THE BRAKING SYSTEM WORKED ON TWO SEPARATE TIMES, BECAUSE THE BRAKES HAD WARPED. AT SPEEDS EXCEEDING 50 MILES AN HOUR THE STEERING WHEEL WOULD START SHAKING UNCONTROLLABLY. *TR
NHTSA ID
10308373
Incident
Jan 20, 2010
Mileage
30,000 mi
BrakesDriver assistance
Filed Nov 30, 2009
Crash reported
TL* THE CONTACT OWNS A 2008 LEXUS GX 470. HE HAD TO USE GREAT FORCE TO THE BRAKE PEDAL, IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND HE WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. A COUPLE MONTHS LATER, AN IDENTICAL FAILURE OCCURRED. CONSEQUENTLY HE REAR-ENDED ANOTHER VEHICLE. A POLICE REPORT WAS FILED. HE HAD THE VEHICLE TOWED TO THE DEALERSHIP BUT THE TECHNICIAN COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED BY THE INSURANCE COMPANY. THE CURRENT MILEAGE WAS APPROXIMATELY 6,000. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE CONSUMER STATED AS HE EXITED A PARKING LOT, HE REALIZED HE COULD NOT STOP THE VEHICLE, SO HE MADE A SHARP TURN INTO A LANDSCAPE OF AN ESTABLISHMENT AND HIT A PARKED CAR. THE CONSUMER STATED HE EXPERIENCED A SIMILAR INCIDENT SIX MONTHS PRIOR. UPDATED 04/23/10.*JB
NHTSA ID
10293974
Incident
Dec 15, 2008
Mileage
2,000 mi
Heating & air conditioning
Filed May 10, 2008
3 injuries reported
I PURCHASED A NEW LEXUS GX 470 IN NOVEMBER 2007. IT ALWAYS SMELLED MUSTY. I TOOK IT TO DEALER TWO TIMES AND A 3RD PARTY MECHANIC ONCE. LEXUS TOLD ME IT WAS MOLD BUILD UP IN AC UNIT. THEY SAID IT OCCURRED BECAUSE I PUT THE AIR FLOW ON INTERIOR AIR FLOW ONLY. ME AND MY 2 CHILDREN HAVE HAD ASTHMA ATTACKS AND ALLERGIC REACTIONS SINCE THE VEHICLE WAS PURCHASED. THEY HAVE HAD TO INCREASE THEIR ALLERGY MEDICATION AND I HAVE BEEN PUT ON A PRESCRIPTION. *TR
NHTSA ID
10227237
Incident
Nov 20, 2007
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.