RoadVitals

2010 Lexus Hs Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
70
Latest Aug 6, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
13
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Lexus Hs, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes4253.8%
  • Suspension67.7%
  • Electrical56.4%
  • Powertrain (other)33.8%
  • Airbags33.8%
  • Fuel system33.8%
  • Tires & wheels22.6%
  • Steering22.6%
  • Transmission11.3%
  • Engine11.3%
  • Exterior lighting11.3%
  • Other / unspecified11.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

42
reports

From owner reports, verbatim

Complete loss of hydraulic brake pressure resulting in brake pedal traveling to the floor. Defect: Brake Actuator and Pump Assembly failure Risk: The vehicle has been deemed unsafe to drive by a certified Lexus technician and I was asked to sign a liability waiver to remove vehicle from dealership. Description: While driving my 2010 Lexus HS250h (90,729 miles) I experienced sudden and catastrophic failure of the braking system where the brake pedal traveled completely to the floor, significantly increasing stopping distance. A diagnostic at Lexus dealership confirmed a failed ABS brake actuator and pump assembly. The dealership stated the car is life-threatening unsafe to drive and required a signed liability waiver before I could tow it away. Despite this being a known defect previously addressed in Lexus support program 23LE04, the manufacturer has declined a goodwill repair for this safety critical component.

NHTSA ID 11735569 · filed May 4, 2026

Car has a brake malfunction. There was a recall issued for this model in 2013 for this year and model, yet they only included some VIN#'s in the recall when they know most if not all of these models have the problem. Recall: 13V235000 "Model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid." My car was manufactured during this period yet is still not included in the recall list. Lexus is absolutely responsible for a brake booster replacement, yet they refuse to accept responsibility. My car has always had odd braking on slick grounds, it has always skipped and slipped forward needing a larger breaking distance than a normal vehicle. Now my dash is lit up like a christmas tree due to a manufacturing malfunction. More VIN#'s need to be added to this Break recall. Please issue a safety investigation into this matter as more vehicles need to be included.

NHTSA ID 11704011 · filed Dec 9, 2025
All 42 reports naming brakes

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

8
reports

From owner reports, verbatim

Pre Collision System light on dash, abs lights, traction lights etc Error Code C1391which requires a Brake Booster pump AND a Brake booster pump kit due to a MALFUNCTION which should be manufacturers responsibility. They launched a customer support program for a very short period (you had to have the error during this short time) and EXCLUDED all HS250h from the Secondary Coverage period by noting expiry if vehicle is over 10years which they were past that at the time of LAUNCHING THE CUSTOMER SUPPORT PROGRAM which is completely unethical and negligent to their customers. I was never notified of this program. This short time frame under the program leaves MOST customers with these vehicles at risk. A safety RECALL should've been done as this is a big safety issue. It is not safe to drive with a bad brake booster because it significantly compromises your vehicle's braking power, making it dangerous. A failing brake booster can cause a vacuum leak, which can lead to the engine stalling when you apply the brakes. Unreliable and worsening problem: The issue is likely to get worse over time, and you could be caught off guard by a complete failure, leaving you with dangerously unreliable brakes. Vehicle has been inspected by Lexus and Toyota, both quoting astronomical fees associated with Brake booster replacement due to malfunction. Lexus Customer Brand Support was of no help, just repeatedly stating that the program expired and that it is up to me if i want to pursue legal action because this needs to be resolved by lexus. There have been class action suits and accidents due to this malfunction and I will pursue legal action as this is complete negligence by Lexus.

NHTSA ID 11700444 · filed Nov 19, 2025

BRAKE BOOSTER NOT WORKING A SAFETY ISSUE TOYOTA WILL NOT TAKE RESPONSIBILITY THE SAME THING IS HAPPENING WITH THE PRIUS THEY USE THE SAME SYSTEM.

NHTSA ID 11255742 · filed Sep 16, 2019
All 8 reports naming driver assistance

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

6
reports

From owner reports, verbatim

The rear suspension lateral links (Rear Control Arm No. 1) have failed to remain adjustable because they were permanently encapsulated in epoxy by the dealer during the official Lexus Safety Recall for rear suspension arm corrosion. This component is currently installed on the vehicle and available for inspection upon request. This "locked" state has caused a severe misalignment resulting in premature tire failure, with the current set of tires showing significant inner tread wear and reaching the end of their life far sooner than their expected mileage rating. This creates an immediate hazard of a sudden highway blowout, compromised braking stability, and emergency handling instability that endangers both the occupants and other drivers. Furthermore, the constant lateral drag puts undue stress on other suspension components and reduces fuel efficiency. This problem was first confirmed by an independent service center (Brakes Plus) and subsequently verified by a Lexus dealership technician on January 24, 2026, who acknowledged the parts are non-adjustable due to the manufacturer's recall remedy but refused to replace them under the program. The manufacturer's refusal to replace these locked parts forces the continued operation of an unsafe vehicle.

NHTSA ID 11713019 · filed Jan 23, 2026

SAFETY RECALL GLK REAR LOWER SUSPENSION ARM No.1 CERTAIN 2010 MODEL YEAR HS250h was done previously in 2016 and epoxy was put on the lower control arms rendering the suspension not being able to be aligned by conventional means. The car is now out of alignment in the rear and cannot be adjusted due to the epoxy. Dealership states that once a recall is done it cannot be redone for free and it would be out of pocket. This service can only be done at certified dealership. The car pulls to the right and it swings, sways and drifts into corners and feels very unstable.

NHTSA ID 11532935 · filed Jul 18, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

5
reports

From owner reports, verbatim

The contact owns a 2010 Lexus HS-250H. The contact stated that while driving 10 MPH, the Hybrid failure message was displayed. A dealer contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the warranty had expired. The approximate failure mileage was 119,700.

NHTSA ID 11755256 · filed Aug 6, 2026

The contact owns a 2010 Lexus HS 250H. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact stated that upon depressing the accelerator pedal a second time, the vehicle jerked while responding sluggishly. The contact stated that the failure also occurred while making a turn. The contact stated that the accelerator pedal was depressed but the vehicle came to a complete stop, nearly causing oncoming traffic to crash into the vehicle. The contact stated upon depressing the accelerator pedal a second time, the vehicle jerked while responding sluggishly. The vehicle was taken to the dealer, where it was diagnosed and determined that the hybrid battery had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.

NHTSA ID 11670596 · filed Jul 1, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

3
reports

From owner reports, verbatim

Same transmission issue that was recalled is having same issues. Recall was not resolved.

NHTSA ID 11507119 · filed Feb 13, 2023

I AM THE SECOND OWNER OF THIS LEXUS HS250 PURCHASED 7/2020 IT HAD A RECALLED HYBRID TRANSAXLE REPLACED 7/2018, BY THE PREVIOUS OWNER. HOWEVER ON 8/11/2020 UPON STARTING THE CAR AND DRIVING JUST 4000 THE HYBRID BATTERY FAILED AND NEEDS TO BE REPLACED. I HAVE READ THAT THE PREVIOUS RECALL IS TO BLAME FOR THE HYBRID BATTERY FAILING PREMATURELY AND SHORT CIRCUITING THIS BATTERY REPLACEMENT SHOULD ALSO BE COVERED BY THE MANUFACTURER.

NHTSA ID 11354094 · filed Sep 10, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

Car stops un-expectantly while driving, this caused the car to turn off and not be able to steer, then it turns back on without warning. This results in not being able to control the car. This resulted in being hit by three cars. It looks like Lexus listed a notice, however we did not receive it, and were not aware of the notice. Waring lamps did come on please see pictures.

NHTSA ID 11562932 · filed Jan 1, 2024

WHILE DRIVING SOUTH ON A THREE LANE ROADWAY, MY DAUGHTER AND I WERE INVOLVED IN A COLLISION. WHILE I WAS DRIVING, A MOTORIST WAS EXITING A FAST FOOD RESTAURANT PARKING LOT FROM THE RIGHT SIDE OF THE ROAD, AND SUDDENLY ACCELERATED ACROSS ONCOMING TRAFFIC (ASSUMING THE DRIVER WANTED TO MAKE A LEFT TURN) WITHOUT OBSERVING THE RIGHT OF WAY TO THE DRIVERS ON THE ROAD. THE VEHICLE HIT MY CAR ON THE FRONT PASSENGER SIDE WHERE MY CHILD WAS SITTING. THE DRIVERS' SIDE AIRBAGS DID DEPLOY, BUT THE PASSENGER SIDE AIRBAGS DID NOT DEPLOY. THE PASSENGER SIDE WAS HIT WITH THE FORCEFUL IMPACT FROM THE NEGLIGENT DRIVER. I DID NOT HEAR ANY VEHICLE WARNINGS PRIOR TO THE COLLISION. A POLICE REPORT WAS MADE FOR THIS INCIDENT.

NHTSA ID 11398170 · filed Feb 27, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

Fuel leak in fuel pump caused my car to completely stop on the highway. No warning lights came on. Lexus company denies that my car was not part of the recall for the fuel pumps on the Lexus HS250 even though multiple issues reported for the fuel pump for this make an model,

NHTSA ID 11458681 · filed Mar 28, 2022

I AM THE SECOND OWNER OF THIS LEXUS HS250 PURCHASED 7/2020 IT HAD A RECALLED HYBRID TRANSAXLE REPLACED 7/2018, BY THE PREVIOUS OWNER. HOWEVER ON 8/11/2020 UPON STARTING THE CAR AND DRIVING JUST 4000 THE HYBRID BATTERY FAILED AND NEEDS TO BE REPLACED. I HAVE READ THAT THE PREVIOUS RECALL IS TO BLAME FOR THE HYBRID BATTERY FAILING PREMATURELY AND SHORT CIRCUITING THIS BATTERY REPLACEMENT SHOULD ALSO BE COVERED BY THE MANUFACTURER.

NHTSA ID 11354094 · filed Sep 10, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

ON OR ABOUT DEC 2ND,2010 TWO PASSENGER SIDE MICHELIN TIRES FACTORY INSTALLED ON A LEXUS HS 250 H BLEW OUT AFTER THE VEHICLE WAS DRIVEN 110 MILES WITHOUT HITTING ANY OBJECT AT A SPEED OD 5-10 MILES /HOUR.THE BRAND :MICHELIN ENERGY MXV S8 IS NOT LISTED ON YOUR WEB SITE.MICHELIN AND LEXUS DENY DEFECTS BUT GOOGLE SITE HAS A LONG LIST OF BLOW OUT OF THIS BRAND OF MICHELIN TIRE(ENERGY MXV4 215/55/R17.MICHELIN AND LEXUS INTERFERED/REJECTED INDEPENDENT EXAMINATION OF THEIR DEFECTIVE TIRES. *TR

NHTSA ID 10396968 · filed Apr 20, 2011

TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID WITH THE ORIGINAL MICHELIN TIRES, LINE SIZE 215/55/R17. THE CONTACT WAS ENTERING A RESIDENTIAL DRIVEWAY AT MINIMAL SPEED WHEN BOTH PASSENGER SIDE TIRES BLEW. THE DEALER WAS CONTACTED WHO ADVISED THE CONTACT TO CALL THE INSURANCE COMPANY OR TRADE THE VEHICLE IN. THE MANUFACTURER OFFERED TO REPLACE THE TIRES BUT THE CONTACT DECLINED. THE FAILURE MILEAGE WAS APPROXIMATELY 110.

NHTSA ID 10370684 · filed Dec 14, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

A week ago I started hearing a clunking noise in the steering column. It would also clunk near the front left wheel when I turned steering wheel. I was told I need to replace the rack and pinion steering, tie rods, and steering shaft. This is a very expensive repair. My 2010 HS250h only has 98,000 miles. I have never-ever had to replace the rack and pinion steering in any car! (Nor has anyone I know.) I believe this is a serious safety issue, especially since there were no warning lights to alert me of this problem. I am totally shocked that this would happen in a LEXUS! There clearly must be a defect in the car. (Like there was with the brake booster pump that I had to replace a year ago.) Lexus needs to step up, acknowledge the defect, and reimburse.

NHTSA ID 11562217 · filed Dec 28, 2023

ON 8/16/19, I WAS LEAVING FOR WORK, AND WENT TO REVERSE MY VEHICLE OUT OF GARAGE, DOWN INCLINED DRIVEWAY, FOUND OUT THAT THE BRAKES WERE COMPLETELY OUT ACCOMPANIED BY WARNING BEEPING RAPIDLY. THE POWER STEERING ALSO LOCKED UP. I WAS ABLE TO PUSH EMERGENCY BRAKE, WHICH DID STOP THE VEHICLE, I PUT IN CAR IN DRIVE AND WENT FORWARD INTO GARAGE AND PUSHED/LOCKED EMERGENCY BRAKE AGAIN TO STORE VEHICLE IN GARAGE ON FLAT SURFACE. CAR WAS TOWED TO LOCAL TOYOTA (LEXUS CERTIFIED) SERVICE SHOP. DIAGNOSTIC SHOWED THAT ABS MASTER CYLINDER NEEDED REPAIR, ONCE REPAIRED THEY THEN TELL ME THE BOOSTER PUMP ALSO NEEDED REPAIR. A SIMPLE GOOGLE SEARCH REVEALED THAT IN 2013 THESE EXACT PARTS WERE RECALLED ON THIS SAME YEAR/MAKE/MODEL HOWEVER MY VIN WAS EXCLUDED FROM THIS RECALL. IT IS BELIEVED THAT THESE PARTS ARE DEFECTED AND SHOULD HAVE BEEN INCLUDED IN THIS RECALL INITIALLY. IT SIMPLY CANNOT BE A COINCIDENCE THAT THESE PARTS FOR THE 2010 LEXUS 250 H WERE IDENTIFIED AS DEFECTIVE, ALONG WITH 7 OTHER RECALLS FOR MY VIN ALONE. THE PREVIOUS DAY I HAD TAKEN A TRIP 2 HOURS AWAY, AND BACK HOME. HAD I BEEN DRIVING WHEN THIS HAPPENED THE RESULTS COULD HAVE BEEN DEADLY.

NHTSA ID 11280151 · filed Nov 14, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

MY LEXUS HS250H PERIODICALLY LUNGES FORWARD WHEN I'M AT A COMPLETE STOP. THIS LUNGING OCCURS WHEN THE VEHICLE IS IN DRIVE WHILE USING THE FOOT-BREAK (SUCH AS AT A STOP LIGHT). IT ALSO OCCURS WHEN IN PARK WITH THE EMERGENCY BREAK ON. THE LUNGING HAS ALSO OCCURRED WHEN I'VE STARTED THE VEHICLE AND HAVE SAT IDLE (IN PARK WITH THE EMERGENCY BREAK ON) FOR A FEW MOMENTS BEFORE PUTTING THE CAR IN GEAR. INITIALLY I THOUGHT IT WAS MOVEMENT CAUSED BY THE GAS ENGINE AUTOMATICALLY SHUTTING OFF, BUT HAVE RULED THIS OUT AFTER PAYING CLOSE ATTENTION TO EACH INCIDENT. I HAVE TAKEN THE CAR IN TO THE DEALERSHIP FOR THIS ISSUE. THIS ISSUE HAS BEEN OCCURRING WEEKLY, FOR MONTHS-SOMETIMES THE LUNGE IS MORE FORCEFUL THAN OTHER TIMES. I'M INDICATING TODAY'S DATE AS THE INCIDENT DATE AS THIS IS THE DATE I'VE TAKEN THE VEHICLE IN TO THE DEALERSHIP. *TR

NHTSA ID 10356615 · filed Sep 20, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

The contact owns a 2010 Lexus HS-250h. The contact stated that the check engine warning light was illuminated. The contact stated that while depressing the brake pedal, the brake pump was continuously pumping brake fluid. The vehicle was taken to a certified mechanic who diagnosed that the braking system had malfunctioned, and there was an abnormal leaking of the adaptive cruise control pressure. The contact learned of NHTSA Campaign Number: 13V235000 (Service Brakes) which was related to the failure. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 222,000.

NHTSA ID 11640276 · filed Feb 3, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

MY BRAKE BOOSTER FAILS WHILE DRIVING AND THERE IS A RECALL FOR OTHER TOYOTAS NOT FOR LEXUS HS250H HAVE TO PAY OUT OF PACKAGE FOR REPAIR. THE REAR LIGHT IS LED AND THEY BURN OUT NO REPLACEMENT FROM LEXUS.

NHTSA ID 11244570 · filed Aug 17, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

The contact owns a 2010 Lexus HS-250H. The contact stated that while driving 10 MPH, the Hybrid failure message was displayed. A dealer contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the warranty had expired. The approximate failure mileage was 119,700.

NHTSA ID 11755256 · filed Aug 6, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .