2011 Lexus IS 250 Problems

TL* THE CONTACT OWNS A 2011 LEXUS IS250. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER DID NOT SUSTAINED INJURIES, THE FRONT PASSENGER SUSTAINED FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING AND WAS NOT REPAIRED. THE CONTACT STATED THAT HE JUST RECEIVED A RECALL NOTICED WHICH THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE CERRITOS LEXUS DEALER (18800 STUDEBAKER RD, CERRITOS, CA 90703, PHONE NUMBER: (562) 263-7857) AND INFORMED THE CONTACT THAT THEY WOULD NOT SERVICE THE VEHICLE SINCE THE CONTACT WAS THE SECOND OWNER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DURING THE MONTH OF DECEMBER 2013, I EXPERIENCED SEVERAL INCIDENTS OF UNINTENDED ACCELERATION. I ALSO HAD SEVERAL BEFORE DECEMBER THAT I DIDN'T PAY MUCH ATTENTION TO. WHAT THEY HAD IN COMMON WAS THAT THE VEHICLE WAS ALMOST STOPPED WITH MY FOOT ON THE BRAKE WHEN I EXPERIENCED A SURGE. IN ONE INSTANCE, I WAS EASING OUT OF A STRIP MALL PARKING LOT ONTO A MAJOR HIGHWAY WITH JUST THE IDLE SPEED MOMENTUM MOVING THE CAR WITH MY FOOT ON THE BRAKE. THE CAR SURGED AND PULLED ME INTO THE ROADWAY BLINDLY BUT FORTUNATELY THERE WERE NO ONCOMING VEHICLES. HAPPENED AGAIN ON MARCH 20, 2014 WITH FULL DOCUMENTATION ON MY PART. *TR

CAR SUDDENLY LURCHED FORWARD (WHILE MY FOOT WAS ON THE BRAKE APPROACHING A STOP SIGN) AND STRUCK THE VEHICLE IN FRONT OF ME ON JANUARY 6, 2012. THIS PROBLEM OCCURRED AGAIN IN DECEMBER 2012 AND JANUARY 2013, I.E., CAR LURCHED FORWARD WHILE DRIVER'S FOOT WAS ON THE BRAKE WHILE APPROACHING A STOP LIGHT/SIGN. THE LATTER INCIDENTS DID NOT RESULT IN ANY ACCIDENT OR INJURY.

CAR SUDDENLY LURCHED FORWARD (WHILE MY FOOT WAS ON THE BRAKE APPROACHING A STOP SIGN) AND STRUCK THE VEHICLE IN FRONT OF ME ON JANUARY 6, 2012. THIS PROBLEM OCCURRED AGAIN IN DECEMBER 2012 AND JANUARY 2013, I.E., CAR LURCHED FORWARD WHILE DRIVER'S FOOT WAS ON THE BRAKE WHILE APPROACHING A STOP LIGHT/SIGN. THE LATTER INCIDENTS DID NOT RESULT IN ANY ACCIDENT OR INJURY.

UNINTENDED ACCELERATION EVENT WHILE DRIVING UP A STEEP HILL, VEHICLE BEGAN TO ACCELERATE QUICKLY ON IT'S OWN ACCORD. WHILE BRAKING, THE BRAKES WENT ALL THE WAY TO THE FLOOR AND ONLY SERVED TO DESTABILIZE THE VEHICLE AND SLOW IT SLIGHTLY. TACHOMETER WAS PEGGED AT 6,000 RPM AND THE VEHICLE WOULD NOT STOP. AFTER PUSHING THE "START" BUTTON SEVERAL TIMES THE VEHICLE SHUT DOWN AND WAS BROUGHT TO A STOP. THIS TOOK ALMOST TWO MINUTES AND WAS EXTREMELY DANGEROUS. LEXUS INSPECTED THE VEHICLE AND DETERMINED IT OPERATING AS DESIGNED, WITH NO MANUFACTURING DEFECTS FOUND. WE SOLD THIS VEHICLE TO THE LEXUS DEALER FOR $26,000 WELL BELOW THE LOW BLUE BOOK. *TR

DROVE OVER GRAVEL ON ROAD, THEN STEERING COLUMN FROZE UP. WHEN BROUGHT TO LEXUS THEY SAID ALL THE ELECTRICAL STEERING COMPONENTS ARE BROKE. MY INSURANCE CO. SAID PARTS ARE MADE OF PLASTIC, AND WOULD TAKE A MINOR OCCURRENCE TO CAUSE BREAKAGE TO THESE NECESSARY PARTS. INSURANCE CO. SAYS IT SHE BE UNDER WARRANTY (I HAVE LESS THEN 3,000 MILES), BUT LEXUS SAYS NO! *TR

INTERMITTENT PROBLEM - CAR OCCASIONALLY PULLS TO EITHER SIDE, RIGHT OR LEFT, WHEN APPLYING BRAKES. A VIDEO RECORDING OF THE LATEST INCIDENT, WHICH OCCURRED ON 7/29/11, SHOWING THE STEERING WHEEL SPINNING 90 DEGREES TO THE LEFT WHEN BRAKES WERE APPLIED AT A SPEED OF APPROXIMATELY 10 MPH WHILE DRIVING ON THE GRAND CENTRAL PARKWAY IN QUEENS, NEW YORK IS AVAILABLE UPON REQUEST. THE PROBLEM WAS REPORTED TO LEXUS CORPORATE AND BROUGHT TO LEXUS OF QUEENS (NEW YORK CITY) FOR CORRECTION ON 7/19/11. SINCE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM, IT WAS DETERMINED THAT, "VEHICLE IS OPERATING AS DESIGNED." I CAN NOT, WITH COMPLETE CERTAINTY, STATE THAT THE BRAKES ARE CAUSING THE PROBLEM. HOWEVER, AN ASE-CERTIFIED MASTER TECHNICIAN, WHEN THE PROBLEM WAS DESCRIBED TO HIM OFFERED HIS OPINION. HE WROTE, "WHEN A VEHICLE PULLS EITHER WAY THE POSSIBLE PROBLEMS ARE NO FLUID PRESSURE GETTING TO OPPOSITE SIDE OF THE PULLING, A FROZEN OR STICKING CALIPER OR PARTLY COLLAPSED FLEX HOSE ON THE OPPOSITE SIDE OF THE PULLING. THE ABS AND/OR TRACTION CONTROL SYSTEM MIGHT NOT BE ALLOWING PRESSURE TO THE BRAKE CALIPER. THERE ALSO COULD BE AIR TRAPPED IN THE SYSTEM." ADDITIONAL DOCUMENTATION WILL BE MAILED TO NHTSA. UPDATED 08-29-11 *BF UPDATED 10/17/11 UPDATED 02/07/12 THE CONSUMER STATED THE BRAKE PULLING HAPPENS ABOUT EVERY 195 MILES. UPDATED 05/12/2012 *JS

INTERMITTENT PROBLEM - CAR OCCASIONALLY PULLS TO EITHER SIDE, RIGHT OR LEFT, WHEN APPLYING BRAKES. A VIDEO RECORDING OF THE LATEST INCIDENT, WHICH OCCURRED ON 7/29/11, SHOWING THE STEERING WHEEL SPINNING 90 DEGREES TO THE LEFT WHEN BRAKES WERE APPLIED AT A SPEED OF APPROXIMATELY 10 MPH WHILE DRIVING ON THE GRAND CENTRAL PARKWAY IN QUEENS, NEW YORK IS AVAILABLE UPON REQUEST. THE PROBLEM WAS REPORTED TO LEXUS CORPORATE AND BROUGHT TO LEXUS OF QUEENS (NEW YORK CITY) FOR CORRECTION ON 7/19/11. SINCE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM, IT WAS DETERMINED THAT, "VEHICLE IS OPERATING AS DESIGNED." I CAN NOT, WITH COMPLETE CERTAINTY, STATE THAT THE BRAKES ARE CAUSING THE PROBLEM. HOWEVER, AN ASE-CERTIFIED MASTER TECHNICIAN, WHEN THE PROBLEM WAS DESCRIBED TO HIM OFFERED HIS OPINION. HE WROTE, "WHEN A VEHICLE PULLS EITHER WAY THE POSSIBLE PROBLEMS ARE NO FLUID PRESSURE GETTING TO OPPOSITE SIDE OF THE PULLING, A FROZEN OR STICKING CALIPER OR PARTLY COLLAPSED FLEX HOSE ON THE OPPOSITE SIDE OF THE PULLING. THE ABS AND/OR TRACTION CONTROL SYSTEM MIGHT NOT BE ALLOWING PRESSURE TO THE BRAKE CALIPER. THERE ALSO COULD BE AIR TRAPPED IN THE SYSTEM." ADDITIONAL DOCUMENTATION WILL BE MAILED TO NHTSA. UPDATED 08-29-11 *BF UPDATED 10/17/11 UPDATED 02/07/12 THE CONSUMER STATED THE BRAKE PULLING HAPPENS ABOUT EVERY 195 MILES. UPDATED 05/12/2012 *JS

VIOLENT TREAD SEPARATION ON DUNLOP SP SPORT 2050 AT 37,000 MILES. *TR

MY DASHBOARD IS MELTING AND IT'S HARD TO SEE WHEN DRIVING BECAUSE OF THE SUN REFLEXT

ABOUT SIX MONTHS AFTER GETTING THIS CAR BRAND NEW I STARTED SMELLING A FOUL ODOR. IT HAPPENED EVERY TIME I USED THE AIR CONDITIONING. WHEN I WENT TO OPEN THE FRESH AIR MODE A MOLDY/MUSTY SMELL EMANATED THROUGHOUT THE CAR. IT CONTINUED AND I TOOK THE CAR IN SEVERAL TIMES TO LEXUS. THEY CHANGED THE CABIN FILTERS, EVEN USED A STATE OF THE ART PROCESS TO ELIMINATE THE ODOR - BUT IT KEPT COMING BACK. THEY CLAIMED IT WAS AN ENVIRONMENTAL ISSUE. HOWEVER I GOT AN ATTORNEY WHO SUGGESTED I HIRE A MOLD EXPERT AND SURE ENOUGH THEY FOUND A TOXIC MOLD IN THE ENGINE. LEXUS STILL REFUSED TO DO ANYTHING ABOUT THIS. EVERYONE WHO HAS BEEN IN MY CAR SMELLS THIS EXCEPT THE PEOPLE AT LEXUS. IT IS DOCUMENTED THAT THE MOLD EXISTS, BUT THEY REFUSE TO ADMIT IT'S PROBABLY DUE TO A LEAK IN THE A/C SYSTEM. THEY WOULD NEVER TAKE THE A/C APART TO FIND THE LEAK SO I'VE HAD TO DRIVE THIS SMELLY CAR FOR THE PAST 2 1/2 YEARS....I'M GOING TO TURN IT IN EARLY FOR FEAR OF BREATHING IN THIS TOXIC MOLD AND SHAME ON LEXUS FOR NOT BEING CONCERNED ABOUT MY HEALTH. AN AIR CONDITIONING EXPERT IN LOS ANGELES TOLD ME HE HAS HAD SEVERAL COMPLAINTS ABOUT SIMILAR SMELLS FROM THE IS. MY DOCTOR SAID THIS MOLD IS MAN MADE AND NOT ENVIRONMENTAL SO IT MUST BE FROM WATER CONDENSATION. ALSO, MY CAR HAD SEVERAL OTHER ISSUES LIKE THE FRESH AIR MODE WOULD NOT STAY OPEN SO THAT THE WATER CONDENSATION COULD DRY OUT. THAT HAD TO BE REPAIRED TWO OR THREE TIMES. *TR

I WAS DRIVING IN HEAVY TRAFFIC (STOP AND GO); I WAS FULLY STOPPED WITH MY FOOT ON THE BRAKE - I EASED OFF THE BRAKE TO SLOWLY ROLL FORWARD - ABSOLUTELY DID NOT PLACE MY FOOT ON OR ANYWHERE NEAR THE GAS PEDAL - AS I EASED OFF BRAKE, I FELT A STRONG "SURGE" FROM THE FRONT OF THE CAR- THE CAR ACCELERATED AND I SLAMMED IN TO A TRUCK THAT WAS DIRECTLY IN FRONT OF ME- I LOOKED AT THE DASHBOARD AS THIS WAS HAPPENING AND THE "CHECK ENGINE" LIGHT AND THE "TRACTION" LIGHT WERE BOTH ON - I TRIED TO BRAKE BUT THE BRAKE PEDAL WAS HARD - I WAS STOPPED DUE TO THE IMPACT OF HITTING THE TRUCK-- I AM ATTACHING THE EDR REPORT AS RETRIEVED BY A COMPANY LEXUS CONTRACTS WITH

UNINTENDED ACCELERATION EVENT WHILE DRIVING UP A STEEP HILL, VEHICLE BEGAN TO ACCELERATE QUICKLY ON IT'S OWN ACCORD. WHILE BRAKING, THE BRAKES WENT ALL THE WAY TO THE FLOOR AND ONLY SERVED TO DESTABILIZE THE VEHICLE AND SLOW IT SLIGHTLY. TACHOMETER WAS PEGGED AT 6,000 RPM AND THE VEHICLE WOULD NOT STOP. AFTER PUSHING THE "START" BUTTON SEVERAL TIMES THE VEHICLE SHUT DOWN AND WAS BROUGHT TO A STOP. THIS TOOK ALMOST TWO MINUTES AND WAS EXTREMELY DANGEROUS. LEXUS INSPECTED THE VEHICLE AND DETERMINED IT OPERATING AS DESIGNED, WITH NO MANUFACTURING DEFECTS FOUND. WE SOLD THIS VEHICLE TO THE LEXUS DEALER FOR $26,000 WELL BELOW THE LOW BLUE BOOK. *TR