RoadVitals

2014 Lexus IS 250 Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jul 22, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
23%
of 35 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2014 Lexus IS 250 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

Airbags
Filed Jul 22, 2020

SEA AIRBAGS WARNING B1861 CODE HAPPENED WHILE DRIVING

NHTSA ID
11341021
Incident
Jul 22, 2020
Airbags
Filed Mar 14, 2019
Crash reported1 injury reported

IMPACT WITH CONCRETE PILLAR. CAR WAS A TOTAL LOSS. DRIVER SUFFERED HEAD INJURY LEADING TO SEIZURE AND THREE BROKEN VERTEBRAE. AIRBAGS DID NOT DEPLOY.

NHTSA ID
11186960
Incident
Nov 2, 2018
Mileage
80,000 mi
Airbags
Filed Jul 2, 2018

TAKATA RECALL

NHTSA ID
11105025
Incident
Jun 21, 2014
AirbagsBrakesSteering
Filed Sep 8, 2017
Crash reported

I HAD A CAR ACCIDENT DUE TO THE BREAK NOT WORKING CAR ACCIDENTS CAUSED BY MECHANICAL FAILURE THE AIRBAG DIDN'T EVEN WORK

NHTSA ID
11022355
Incident
Dec 5, 2016
Mileage
4,500 mi
Airbags
Filed Apr 25, 2017

TAKATA RECALL. I RECEIVED THE SAFETY RECALL NOTICE ON MARCH 2017 AND BROUGHT THE CAR TO LEXUS SAN DIEGO DEALER LOCATED AT KEARNY MESA SAN DIEGO CA ON 25 MARCH TO GET IT FIXED. I WAS TOLD THAT THERE IS NO PARTS AVAILABLE SO THEY PUT ME ON THE WAITING LIST. I CAME BACK AFTER A MONTH AND THE DEALER SAID THAT THERE STILL NO PARTS.

NHTSA ID
10980450
Incident
Apr 25, 2017
AirbagsBody & structure
Filed Sep 28, 2016

TL* THE CONTACT OWNS A 2014 LEXUS IS 250. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE AIR BAG PANELS DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE AIR BAG PANELS WERE REPLACED. IN ADDITION, THE RUBBER AROUND THE SUN ROOF ALSO DETACHED. THE DEALER REPAIRED THE RUBBER TRIM. THE VEHICLE WAS REPAIRED NUMEROUS TIMES FOR THESE FAILURES, BUT THEY KEPT RECURRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10910237
Incident
May 6, 2014
Mileage
35,000 mi
Airbags
Filed May 12, 2016

I CALLED THE DEALERSHIP REGARDING THE EXPANDING RECALL AND AM TRYING TO FIND OUT IF MY CAR HAS THE TEKATA AIRBAGS. I HAD TO CALL THE NORTH AMERICAN HEADQUARTERS IN TORRANCE CALIFORNIA WHERE THEY MADE FUN OF ME ON THE PHONE LINE. I JUST WANT TO KNOW IF I HAVE TEKATA AIRBAGS THAT ARE NOT YET IN THE RECALL THAT IS EXPANDING SO I CAN DEACTIVATE THEM OR GET THE ISSUE ADDRESSED. I DO NOT FEEL COMFORTABLE DRIVING THE CAR WITHOUT KNOWING THIS. THEY ADMIT THEY HAVE THE INFORMATION AS TO THE MANUFACTURER FOR THE AIRBAGS BUT REFUSE TO GIVE IT TO ME. PLEASE HELP ME GET THEM TO RELEASE THE INFO AND NOT TREAT CUSTOMERS WITH SUCH LACK OF CONCERN AND DISRESPECT AS I EXPERIENCED.

NHTSA ID
10864504
Incident
May 4, 2016
Airbags
Filed Nov 18, 2015
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2014 LEXUS IS 250. WHILE DRIVING AT 40 MPH, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED RIB, HIP, ANKLE AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED TO THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

NHTSA ID
10794736
Incident
Oct 19, 2015
Mileage
28,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Electrical9

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .