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2015 Lexus IS 250 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest May 1, 2023
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2015 Lexus IS 250, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical428.6%
  • Airbags321.4%
  • Driver assistance17.1%
  • Engine17.1%
  • Fuel system17.1%
  • Interior & seats17.1%
  • Other / unspecified17.1%
  • Suspension17.1%
  • Body & structure17.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

4
reports

From owner reports, verbatim

The contact owns a 2015 Lexus IS250. The contact stated that while operating the vehicle, the radio was inoperable. Upon inspection, the contact discovered that electrical connections located in the trunk space were submerged in water. The cause of the water intrusion was not yet determined. The local dealer and manufacturer were notified of the failure and advised the contact to schedule a service appointment. The contact was concerned that with the electrical connections submerged in water, it could cause a fire and safety hazard. The vehicle was not repaired. The failure mileage was 69,000.

NHTSA ID 11519732 · filed May 1, 2023

WHEN IT RAINS THERE IS A LEAKAGE IN THE TRUNK WHERE THE AMPLIFIER IS LOCATED. I HAD A PROBLEM WITH MY RADIO I WAS NOT ABLE TO HEAR ANYTHING ALTHOUGH EVERYTHING SEEMED TO HAVE BEEN WORKING ON THE SCREEN I WASN'T ABLE TO PUT VOLUME AND NO SOUND WAS COMING OUT THE SPEAKER I LATER FIND OUT THAT IT WAS THE AMPLIFIER NOT WORKING BECAUSE WHERE THE AMPLIFIER IS LOCATED INSIDE THE TRUNK IT WAS FILLED WITH WATER FROM A RAINY DAY I ENDED UP HAVING TO BUY ANOTHER AMPLIFIER AND I INSTALLED IT AND MY SOUND FINALLY WORKED I WAS ABLE TO PUT VOLUME UP AND DOWN 2 MONTHS LATER AFTER I BOUGHT THE NEW ONE ANOTHER RAINY STORM HAPPENED AND MY SOUND STOPPED WORKING TO MY SURPRISE IT WAS FILLED WITH WATER WHERE THE AMPLIFIER IS LOCATED AND IT SMELLED LIKE BURNT THE WATER LEAKAGE CAUSED MY AMPLIFIER TO BURN I DID MY RESEARCH AND I FOUND OUT THAT IM NOT THE ONLY ONE GOING THROUGH THIS PROBLEM ON LEXUSCLUB.COM AND GOOGLE I FOUND VARIOUS PEOPLE GOING THROUGH THE SAME PROBLEM IM ASSUMING THIS IS HOW THE CAR WAS MANUFACTURED AND THIS CAN BE VERY DANGEROUS BECAUSE EVERYTHING COULD'VE BURNED SINCE ITS AN ELECTRICAL PROBLEM THIS NEEDS TO BE A RECALL THERE IS NO COINCIDENCE THAT OTHER LEXUS OWNERS ARE GOING THROUGH THE SAME PROBLEM MY CAR HAS NOT BEEN IN ANY TYPE OF COLLISION NOR ANYTHING HAS HAPPENED TO IT TO CAUSE THAT LEAKAGE IN THAT AREA THIS IS A MANUFACTURING PROBLEM AND NEEDS TO BE LOOKED AT

NHTSA ID 11513337 · filed Mar 23, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

VEHICLE WAS IN MOTION HAD A DRIVER SIDE HIT, REALLY BAD AND REALLY HARD AND THE BAGS DIDN'T DEPLOY

NHTSA ID 11132009 · filed Sep 27, 2018

THE LATCH COVERING DRIVER SIDE AIR BAG FALLS OFF REPEATEDLY, LEADING TO CONCERN THERE IS A PROBLEM IN THAT AREA THAT COULD AFFECT THE AIR BAG ITSELF. CAR HAS BEEN TO THE DEALER AT LEAST A HALF-DOZEN TIMES FOR REPAIR WITHOUT ACTUALLY GETTING A LASTING REPAIR. FILED A FORMAL COMPLAINT WITH LEXUS THREE WEEKS AGO, THEY PROMISED TO GET BACK WITHIN 10 BUSINESS DAYS, THEY DID NOT, AND WHEN I PHONED TODAY, THEY CONTINUE TO STALL. NO FIX. NO RESOLUTION. THE DATE NOTED BELOW, OCT. 1, IS MERELY ONE OF THE DATES OF THE ISSUE, WHICH IS ONGOING AND HAS BEEN ONGOING ALL YEAR.

NHTSA ID 10925376 · filed Nov 10, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

I WAS DRIVING AND OUT OF NO WHERE MY INDICATOR LIGHT SAID LOW VOLTAGE STEERING. I WAITED A COUPLE OF DAYS TO GET AN OIL CHANGE AND HAVE THE CAR INSPECTED AND THE SERVICE GUY WROTE UP THE ORDER. I GAVE THE SERVICE GUY MY KEYS AND NOTICED HE NEVER MOVED THE CAR, I QUESTIONED HIM AS TO WHY AND HE SAID THE CAR WON'T START. I REPLIED TO HIS STATEMENT AND SAID HOW IS THAT I JUST CUT IT OFF. THE SERVICE GUY HAD A TECH TEST THE BATTERY AND COULDN'T READ IT BECAUSE THE VOLTAGE WAS EXTREMELY LOW.

NHTSA ID 10981613 · filed May 1, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

ENGINE STALLS AFTER COMING TO A FULL STOP AND THEN TRYING TO ACCELERATE. CAR WILL CREEP OUT INTO AN INTERSECTION, THEN WILL SUDDENLY ACCELERATE. THIS LEAVES ME VULNERABLE TO BEING HIT BY ON COMING TRAFFIC. HAPPENS ON CITY STREETS AFTER COMING TO A COMPLETE STOP. CAN HAPPEN WHEN I AM GOING IN A STRAIGHT LINE OR TURNING. HAPPENS OFTEN, BUT NOT ALWAYS.

NHTSA ID 10896345 · filed Aug 16, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

after I get gas my car wont start. This has been happening for about 9 months. It takes about 10 mins for the car to turn on. Yesterday after I got gas and was driving, my car completely shut off in the middle of the freeway- thought I was going to die. VERY dangerous. Took my car to lexus back in may to be fixed and the issue was NOT fixed. They put new gas in my car and told me that was the issue... was not.

NHTSA ID 11434528 · filed Sep 27, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

VENTILATED SEATS WHEN SELECT TO BE COLD THE BOTTOM PART ON BOTH IS COLD BUT THE BACK PART BECOME REALLY HOT ON BOTH SEAT WITH NO REASON

NHTSA ID 11229835 · filed Jul 6, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

On October 22, 2022 while driving on the freeway at 55 MPH my front driver side tire lost all pressure rapidly. Luckily, I had run flat tires that prevented a dangerous incident to myself and fellow drivers. I took my car to a local tire shop, and they identified extreme inner wear of the tire that ripped through the sidewall. This similar damage happened once before. I have replaced two sets of tires in under 30,000 miles. Based on an online search I have found that this issue is widespread to Lexus owners. Here is one forum discussing the issue: https://www.clublexus.com/forums/is-3rd-gen-2014-present/940025-all-about-lexus-is-premature-inner-tire-wear.html. I have contacted Lexus about this, but they would not do anything substantial to address this safety issue. Could the NHTSA investigate this and have Lexus provide a fix?

NHTSA ID 11490832 · filed Oct 25, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

WHILE DRIVING ON HIGHWAY, TIRE BLEW OUT WHILE DRIVING. THEY SAY CAUSE TIRE WAS WEARING NEED ALIGNMENT. BOUGHT THE CAR PREOWNED APRIL 2019 AND THIS HAPPEN NOVEMBER 2019. REPLACED TIRES IN NOVEMBER 2019 AND ALIGNMENT. TIRES ARE WEARING IN THE INNER AGAIN SINCE MARCH 2020. LEXUS SAID THE MANUFACTURER MADE THESE IS CARS A CERTAIN WAY THAT THE TIRES WILL ALWAYS WEAR. IT IS A SAFETY ISSUE THAT A TIRE CAN'T HANDLE THE SUSPENSION PERFORMANCE OF THIS MODEL CAR FOR ONLY COUPLE MONTHS AND THAN YOUR TIRE BLOW OUT WHILE DRIVING DUE TO HAVING TO REPLACE THEM EVERY 5-6 MONTHS. CUSTOMERS WERE NOT MADE KNOWN OF THESE WITH MODELS AS OLD AS MINE 2015.

NHTSA ID 11321994 · filed Apr 23, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

The contact owns a 2015 Lexus IS250. The contact stated that while operating the vehicle, the radio was inoperable. Upon inspection, the contact discovered that electrical connections located in the trunk space were submerged in water. The cause of the water intrusion was not yet determined. The local dealer and manufacturer were notified of the failure and advised the contact to schedule a service appointment. The contact was concerned that with the electrical connections submerged in water, it could cause a fire and safety hazard. The vehicle was not repaired. The failure mileage was 69,000.

NHTSA ID 11519732 · filed May 1, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .