Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2003 Lexus IS 300 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
DASH IS MELTING AND IS STICKING TO ANYTHING THAT IS RUB UP AGAINST IT. BODY PARTS, CAR WASH TOWEL, GROCERY. I SEEL RECALL ON ALL OTHER MODEL REGARDING THIS ISSUE. EXCEPT THIS PARTICULAR MODEL 2003 LEXUS IS300. I BELIEVE IT SHOULD EXTEND TO THIS YEAR AND MODEL AS WELL. NO DASH SHOULD BE MELTING AWAY WITH HEAT!
DASH IS MELTING AND IS STICKING TO ANYTHING THAT IS RUB UP AGAINST IT. BODY PARTS, CAR WASH TOWEL, GROCERY. I SEEL RECALL ON ALL OTHER MODEL REGARDING THIS ISSUE. EXCEPT THIS PARTICULAR MODEL 2003 LEXUS IS300. I BELIEVE IT SHOULD EXTEND TO THIS YEAR AND MODEL AS WELL. NO DASH SHOULD BE MELTING AWAY WITH HEAT! AND OWNER SHOULD NOT BE RESPONSIBLE FOR POORLY BUILT PARTS!!!!
TL*THE CONTACT OWNS A 2003 LEXUS IS 300. THE CONTACT STATED THAT THE DASHBOARD AND CENTER CONSOLE WERE MELTING. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 4/6/15*CN THE CONSUMER ALSO STATED THE POWER STEERING WAS LEAKING DUE TO A FAULTY RACK AND PINION. UPDATED 04/28/15*JB
TL* THE CONTACT OWNS A 2003 LEXUS IS300. THE CONTACT STATED THAT DASHBOARD WAS MELTING. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
I SPECIAL ORDERED A 2003 LEXUS IS 300 IN 2002 IN WHICH WAITED 2 MONTHS FOR ITS ARRIVAL. THERE HAS BEEN SEVERAL RECALLS WITH COMPONENTS ON MY CAR BUT LEXUS SELECTED JUST A FEW TO SEND LETTERS TO. INITIALLY, THE DASHBOARD WAS MANUFACTURE WITH DEFECTIVE MATERIAL AND LEXUS CORPORATION REFUSED TO TAKE CARE OF IT. I AM STILL WORKING ON THIS ISSUE THEN THERE IS THE SENSOR2 BANK1 WHICH MY TRAC OFF BLINKING AND CHECK ENGINE LIGHT STAYS ON. THE SCARY THINGS IS WITH THE SENSOR ISSUE THE CAR WILL STOP RUNNING WITHOUT ANY WARNING. DRIVING ON THE HIGHWAY 60 MILES PER HOUR MY MOTOR STOP RUNNING WHICH CAUSED ANOTHER DRIVER TO HAVE AN ACCIDENT. THE DRIVER TRIED TO AVOID HITTING ME AND HE TOTALED HIS CAR. LEXUS SENT OUT LIMITED RECALL LETTERS THEREFORE I DID NOT KNOW ABOUT THE ISSUE AND COULD HAVE COST MY OR THE DRIVER LIFE. NOW LEXUS WILL NOT CORRECT THIS ISSUE EVEN THOUGH I RESEARCHED AND FOUND THE RECALL. I CALLED LEXUS AND WAS TOLD THERE WASN'T A NEED TO SEND ME LETTER BECAUSE MY VIN # WASN'T ON THE LIST. I ASKED HOW COULD SEND THE LETTERS TO A FEW WHEN MOST OF THE IS 300 HAS THE SAME ISSUE. *TR
TL* THE CONTACT OWNS A 2003 LEXUS IS300. THE CONTACT STATED THE DASHBOARD COVERING WAS DETERIORATING DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THE DASHBOARD COVER WOULD NEED TO BE REPLACED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 43,000. UPDATED 08/31/11 *BF UPDATED 12/13/11
TL*THE CONTACT OWNS A 2003 LEXUS IS 300. THE TRUNK OF THE VEHICLE DOES NOT REMAIN OPEN AND NEEDS TO BE HELD UP. IF THE CONTACT REACHES IN TO GET SOMETHING OUT OF THE TRUNK AND FAILS TO HOLD THE TRUNK DOOR, IT WILL FALL AND STRIKE HIS HEAD. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT IT WAS A COMMON FAILURE IN THAT MODEL AND NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 78,000.
HIGH WIND NOISE AND FLAPPING NOISE FROM THE DRIVER DOOR; IT'S VERY ANNOYING AND UNCONVERTIBLE DRIVING ON THE HIGHWAY BECAUSE OF THE NOISES PRODUCED BY THIS PROBLEM. LEXUS CLAIMS THEIR CARS AS LUXURY CARS, BUT ALSO CLAIMS THAT A WIND NOISE AND A FLAPPING NOISE ARE NORMAL FOR $34K LUXURY CARS. I TOOK THE CAR IN AND THEY EVEN DID NOT WANT TO TRY TO FIX THE PROBLEM.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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