2019 Lexus IS 300 Owner Complaints

The vin to my car does not match with the motor. I find this odd. When I looked up my car vin on Kelly blue book the description was a 4 cylinder but how because I spicifically bought the 6 cylinder. also I just noticed that my car has two safety recalls that I just had found today. Another thing that I will tell you (you will find this odd at first) but once you investigate you will understand. i bought my car and about a month later I received an email from best buy geek squad about a remote to my car. someone is targeting me is what I'm trying to tell you you may be wondering. I'm sorry to admit this but I'm a victim of human trafficking labor trafficking tax scams by my ex wife and this women is out of control every day I am constantly submitting complaints every where. The reason I complicated so much is to have documents that I am being targeted and discriminated committed hate crimes against me human rights violations and she does not stop. She is now law enforcement. can we please do something about this manic. She will not stop until she kills me black widow serial killer she already had 1st babydaddy killed I had another truck before this one and someone has taken out the screws to the Motor mounts if I would had crashed would the engine not ended up in my lap? I also had an issue with a rental car from Enterprise I'll tell you about that one later ok Please investigate my phone number is [XXX] I'll be expecting your response. can you send a text 1st because I don't really pick up phone calls that I don't recognize I get a lot of harassment by my ex wife and the business that are in my ein when you get a hold of me ill gladly submit all evidence needed to bring her to justice INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11515330

Incident

Apr 1, 2023

2019 LEXUS 300H. CONSUMER WRITES IN REGARD TO DEFECTIVE PASSENGER DOOR.

NHTSA ID

11493797

Incident

Nov 16, 2022

RECALL HAS NOT BEEN RESOLVED SINCE JANUARY

NHTSA ID

11375229

Incident

Nov 18, 2020

TL* THE CONTACT OWNS A 2019 LEXUS IS 300 EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: TURANZA EL400, TIRE SIZE: 255/35/R18 N/A, DOT NUMBER: RB4TR982520. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE AT A STAND STILL AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE CONTACT STATED THAT HER HUSBAND EXITED THE VEHICLE AND SAW THAT THE REAR PASSENGER'S SIDE TIRE HAD DETACHED FROM THE RIM. THE CONTACT STATED SHE EXITED THE VEHICLE AND FOUND THE DEFECTIVE TIRE NEAR WHERE SHE WAS PARKED. THE CONTACT STATED THE SIDEWALL OF THE TIRE WAS ATTACHED TO THE RIM. THE CONTACT STATED THAT A BYSTANDER ASSISTED WITH REPLACING THE TIRE WITH THE SPARE. THE CONTACT DROVE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO A FIRESTONE FACILITY AND WAS INFORMED THE TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,300. *LN THE CONSUMER SUBMITTED PHOTOS. *TR

NHTSA ID

11343003

Incident

Jul 28, 2020

Mileage

19,300 mi

I LEASED A NEW 2019 IS 300 IN DEC 2018 FOR MY THEN 18YR DAUGHTER. SINCE THE START OF THIS CONTRACT, WE HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR MULTIPLE ISSUES: THE AC NOT WORKING, THEN THE "O" RING BEING CRIMPED, SOMETHING BROKEN IN THE FUEL PUMP (CAUSING MY 19YR DAUGHTER TO BE STUCK ON THE SIDE OF THE ROAD) AND NOW RECALLED, THE BRAKES, THE SPEAKERS, THE SUNROOF NOT OPENING FULLY, THE CAR JERKS WHEN GOING DOWNHILL, ETC. WE TOOK THE CAR IN FOR SCHEDULED SERVICE ON 5/28/20, AND WHEN MY DAUGHTER PICKED UP HER CAR ON 5/30/20, THEN TIRE LIGHT WAS ON. THE SERVICE MANAGER HAD AIR PUT IN THE TIRE AND SENT HER ON HER WAY. WHEN I ARRIVED FROM CALIFORNIA (WHERE I LIVE) ON 6/1/20, THE TIRE LIGHT WAS ON AGAIN, SO I TOOK THE CAR FOR SERVICE. NOW, WE ARE FACED WITH IMPROPER WEAR TO THE INSIDE OF ALL 4 TIRES (THE STEEL CORDS/BELTS ARE COMING THROUGH THE TIRES). THE SERVICE MANAGER, TOM (AT PERFORMANCE LEXUS IN MASON, OH), TOLD ME YESTERDAY, 6/4/20, THIS IS HOW THE SUSPENSION IS MADE ON THIS VEHICLE AND THE TIRES ONLY LAST ABOUT 20,000 MILES, NOW THEY ARE IN DANGEROUS CONDITION, SO I NEED TO PURCHASE A DIFFERENT BRAND (MICHELIN) OF NEW TIRES AND DO AN ALIGNMENT BEFORE IT CAN BE DRIVEN. I ASKED "IF THE TIRES ARE IN SUCH A DANGEROUS CONDITION, WHY WOULD YOU ALLOW MY DAUGHTER TO DRIVE THE VEHICLE OFF THE LOT, AND IF THIS IS RELATED TO THE SUSPENSION, HOW WILL PURCHASING NEW TIRES AND DOING AN ALIGNMENT RESOLVE/PREVENT THIS ISSUE FROM OCCURRING IN THE FUTURE?" ALSO, I FOUND THE SERVICE RECEIPT UNDER THE FLOOR MAT, IT WAS NOT GIVEN TO MY DAUGHTER. I AM UNABLE TO UPLOAD THE SERVICE RECEIPT AND VIDEO. THIS IS THE WEB ADDRESS:HTTPS://96331.ISERVICEAUTO.COM/2C5EF112FEF7D5956EA2B11427B76465C68621C4 *TR

NHTSA ID

11327445

Incident

May 28, 2020

Mileage

34,000 mi

TL* THE CONTACT OWNS A 2019 LEXUS IS 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LONGO LEXUS LOCATED AT (3530 N PECK RD, EL MONTE, CA 91731) WAS CONTACTED AND IT WAS CONFORMED THAT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS INSTRUCTED TO NO LONGER DRIVE THE VEHICLE. THE CONTACT WAS GIVEN THE OPTION OF A LOANER VEHICLE, BUT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11315865

Incident

Feb 17, 2020

PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS AND THERE IS ALSO VIDEO TOO LARGE TO ATTACH AMD NEWS VIDEO STORY AS WELL. IT IS TOO LARGE TO ATTACH. WE WILL BE HAPPY TO PROVIDE ALLL MATERIALS. THE DEALERSHIP HAS OFFERRED TO REPLACE THE DEFECTIVE TIRE. THEY CLAIM THEY DO NOT KNOW WHAT CAUSED THE FAILURE, EVEN AFTER AN ENGINEER CAME OUT. THERE IS $2300 OF DAMAGE TO THE CAR ACCORDING TO JM LEXUS AS A RESULT OF THE FAILURE AND THERE WERE INJURIES. WE ASKED LEXUS TO REPORT THIS TO YOUR OFFICE, BUT WE HAVE BEEN UNABLE TO GET AN ANSWER AS TO WHETHER THAT WAS DONE. AFTER RESEARCH WE FOUND A NUMBER OF SIMILAR COMPLAINTS ABOUT THIS TIRE AND THESE VEHICLES.

NHTSA ID

11231267

Incident

Jun 25, 2019

Mileage

2,000 mi