2006 Lexus IS 350 Body & structure Problems

DOOR INTERIOR QUARTER PANEL MELTS WHEN IT GETS HOT IN THE DAY TIME.

NHTSA ID

11230614

Incident

Mar 6, 2019

TL* THE CONTACT OWNS A 2006 LEXUS IS 350. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND THE AIR BAGS WERE VISIBLE. THE DASHBOARD WAS ALSO MELTED AND STICKY DUE TO THE SUN. THE VEHICLE WAS TAKEN TO LEXUS OF WESTMINSTER (LOCATED AT 13590 BEACH BLVD, WESTMINSTER, CA 92683, (714) 702-1849) WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,588.

NHTSA ID

11170430

Incident

May 8, 2018

Mileage

154,588 mi

TL* THE CONTACT OWNS A 2006 LEXUS IS 350. DUE TO THE GLARE OF THE SUN, THE DASHBOARD MELTED AND BECOME VERY STICKY. THE VEHICLE WAS TAKEN TO LEXUS OF WESTMINSTER (LOCATED AT 13590 BEACH BLVD, WESTMINSTER, CA 92683, (714) 702-1869), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID

11156898

Incident

May 9, 2017

Mileage

150,000 mi

TAKATA RECALL.... I AM FILING THIS COMPLAINT FOR THE INTERIOR DASH AND DOOR PANELS HAVING A MELTING EFFECT. THEY ARE NOW COATED IN A STICKY RESIDUE. THE DASH CAUSING VISIBILITY PROBLEMS DUE TO THE SHINY PLASTIC MELTING. I'M GUESSING THAT THE HEAT WAS A FACTOR IN CAUSING THIS TO MELT. MAKING IT VERY UNSAFE WHEN DRIVING ON THE HIGHWAY.

NHTSA ID

11055073

Incident

Apr 7, 2017

Mileage

182,000 mi

LEXUS IS 350. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME RECONCILING THE AIRBAG RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF A RENTAL VEHICLE. THE DASHBOARD AND DOOR PANEL WERE CRACKED AND MELTING. THE DOOR PANEL WAS REPAIRED. *JS *JS

NHTSA ID

10985388

Incident

May 23, 2016

2006 LEXUS IS 350. CONSUMER WRITES IN REGARDS TO WARRANTY ENHANCEMENT NOTICE -DASHBOARD, FRONT AND REAR INTERIOR DOOR PANELS CRACKS/STICKY/MELTING AND FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE CAUSES ARE SIMILAR DUE TO TEMPERATURE OR HUMIDITY. *SMD UPDATED 05/1/2017*JS

NHTSA ID

10903933

Incident

May 25, 2006

LEXUS/TOYOTA HAS PROMISED TO REPLACE RECALLED PARTS FOR A 2006 LEXUS IS 350- STICKY DASHBOARDS AND SIDE PANELS OF CARS IN WHICH LOW-QUALITY OR DEFECTIVE MATERIALS WERE USED WHEN MANUFACTURING- THAT WHEN EXPOSED TO SUNLIGHT AND SUBSEQUENT HEAT THE PARTS MELTED BECOMING STICKY, AND PERMANENTLY REMAINING IN A SEMI-VISCOUS STATE. HOWEVER, NO PROGRESS HAS BEEN MADE TOWARDS REMEDYING THE SITUATION. REGARDLESS OF HAVING BEEN ON A WAITING LIST TO HAVE THE DEFECTIVE DASH AND DOOR PANELS REPLACED SINCE 2015-AS OF JAN 2017 THERE IS STILL NO ESTIMATED TIME FOR WHEN THE REPAIR WORK WILL BE DONE. LEXUS CLAIMS TO HAVE LIMITED PARTS/SUPPLIES TO WORK WITH THUS CAUSING THE DELAY, HOWEVER AFTER CHECKING WITH A LOCAL THIRD PARTY AUTO REPAIR SHOP, I LEARNED THAT THE THIRD PARTY CAN PERFORM THE REPAIRS IMMEDIATELY. I SPOKE WITH A LEXUS REP ABOUT HAVING THE REPAIRS MADE BY A THIRD PARTY AND BEING REIMBURSED BY LEXUS- AND I WAS INFORMED BY THE REP THAT THEY WOULD NOT COVER THE COST OF THE REPAIRS DONE BY A THIRD PARTY BECAUSE IT WOULD HAVE TO BE GENUINE LEXUS PARTS TO BE COVERED- BUT THE THIRD PARTY ASSURES ME IT WOULD BE USING GENUINE LEXUS PARTS- AND THAT DUE TO THE SPECIFIC NATURE OF THE PARTS (DASH AND DOOR PANELS) LEXUS WOULD BE THE ONLY MANUFACTURER THAT MAKES THOSE PARTICULAR PARTS. I BELIEVE BEING ON A WAITING LIST WITH NO ESTIMATED DATE AS TO WHEN TO EXPECT RELIEF IS A DELIBERATE RUSE TO PUT CUSTOMERS OFF INDEFINITELY AND THAT LEXUS/TOYOTA HAS NO INTENTION OF ACTUALLY FOLLOWING THROUGH WITH THE REPAIRS. WE WOULD LIKE TO HAVE A THIRD PARTY DO THE REPAIRS IMMEDIATELY AND THEN BE REIMBURSED FOR THE OUT OF POCKET COST OF CORRECTING THE DEFECTIVE/ RECALLED PARTS. HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2015/TOYOTA-REPLACE-MELTING-SHINY-DASHBOARDS.SHTML. *TR

NHTSA ID

10947018

Incident

May 5, 2007

Mileage

10,000 mi

TL* THE CONTACT OWNS A 2006 LEXUS IS 350. THE CONTACT STATED THAT THE DASHBOARD MELTED, FRACTURED, AND PRODUCED A GLARE DURING SUNNY WEATHER CONDITIONS. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN ON A SUNNY DAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10723053

Incident

Aug 1, 2014

Mileage

60,000 mi

AS WITH MANY OTHER USERS, THE DASHBOARD OF MY CAR HAS MELTED. THIS STARTED HAPPENING MANY YEARS AGO AND WHEN I INFORMED THE LEXIS OF PALM BEACH DEALER ABOUT IT, I WAS TOLD NOTHING COULD BE DONE. THE DASHBOARD IS VERY STICKY AND THERE IS A TERRIBLE GLARE WHICH MAKES IT HARD TO SEE DURING THE HOT SUNNY DAYS WHILE I AM DRIVING. I LIVE IN WEST PALM BEACH, FL, SO IT'S SUNNY MOST OF THE YEAR AND THIS IS A ROAD HAZARD. *TR

NHTSA ID

10652012

Incident

Nov 3, 2014

Mileage

183,000 mi

THE DASHBOARD OF THE CAR IS EXTREMELY STICKY/SHINY ALONG WITH THE TOPS OF THE DOOR PANELS NEAR THE WINDOWS. WHEN THE SUN IS OVERHEAD SHINING DOWN ONTO THE DASHBOARD IN ITS MELTED SHINY STATE IT REFLECTS A GLARE ONTO THE INSIDE OF THE WINDSHIELD MAKING IT EXTREMELY DIFFICULT TO SEE OUT OF THE CAR. ALSO I'M CONCERNED ABOUT THE FUNCTION OF THE PASSENGER SIDE AIRBAG WITH IT BEING UNDER THIS DASH THAT HAS MELTED. ALSO IF THE DASH IS TOUCHED TO ADD OR REMOVE A SUNSHIELD WHEN PARKED IT EASILY COMES APART ONTO FINGERS/HANDS/CLOTHES AND LEAVES A STICKY BLACK RESIDUE. THE RESIDUE MAKES IT DIFFICULT TO ALLOW THE STEERING WHEEL TO SLIDE THROUGH THE HANDS WHILE TURNING AS IT CATCHES/RELEASES EASILY. THE CAR HAS BEEN WELL TAKEN CARE OF AND HAS BEEN A SOUTHERN CALIFORNIA CAR FOR ITS ENTIRE LIFE. PREVIOUS OWNER BOUGHT IT IN COLORADO BUT LIVED IN SOUTHERN CALIFORNIA. IT WAS GARAGE KEPT BY THEM AND IS GARAGE KEPT BY US, THE SECOND OWNERS. NO PROTECTANTS OF ANY KIND HAVE EVER BEEN APPLIED TO THE DASH THAT MAY ALTER THE COMPOSITION OF IT. ONLY DUSTED OFF OR WIPED WITH A DAMP CLOTH WHEN REQUIRED. I'VE SEEN SEVERAL OTHER IS VEHICLES WITH THE SAME EXACT PROBLEM, MANY WORSE THAN MINE. DEALER OFFERED TO FIX FOR $3000 QUOTED PRICE OVER THE PHONE FOR LABOR/MATERIALS. *TR

NHTSA ID

10649721

Incident

Mar 21, 2014

Mileage

88,000 mi

DASHBOARD IS MELTING CAUSING DIFFICULTY TO SEE OUT OF WINDSHIELD! *TR

NHTSA ID

10644089

Incident

Oct 1, 2013

Mileage

95,000 mi

DASHBOARD MATERIAL HAS 'MELTED' AND CAUSES A SIGNIFICANT GLARE IN THE SUN. THIS MAKES IT UNSAFE TO DRIVE. THIS HAS BEEN REPORTED TO LEXUS. UPPER PORTIONS OF DOOR PANELS WHICH ARE THE SAME MATERIAL AS THE DASHBOARD HAVE ALSO FAILED BUT THIS IS NOT A SAFETY ISSUE. *TR

NHTSA ID

10639897

Incident

Jan 1, 2012

Mileage

60,000 mi

WHEN I LEFT MY HOME FOR WORK, I OF COURSE USED MY DOOR HANDLE TO PULL THE DOOR SHUT. I DIDN'T REALIZE THAT MY HAND TRANSFERRED THE RESIDUE TO THE WHEEL. WHEN I MADE MY LEFT TURN, I EXPECTED MY WHEEL TO GLIDE THROUGH MY HAND, AS IT NORMALLY DOES, WHEN COMING OUT OF THE CORNER. INSTEAD, AS THE WHEEL SLID THROUGH MY HAND IT CAUGHT THE STICKY PATCH AND KEPT MY CAR IN A LEFT TURN. THERE WAS A CAR IMMEDIATELY NEXT TO ME BUT SLIGHTLY BEHIND ME(BOTH LANES MAKE A LEFT) AND AS I CROSSED INTO HIS LANE (COMPLETELY CUTTING HIM OFF) HE SLAMMED ON THE BRAKES AND HIT HIS HORN. *TR

NHTSA ID

10638556

Incident

Sep 24, 2013

Mileage

126,000 mi

I HAVE MADE A COMPLAINT WITH THE LEXUS DEALERSHIP AFTER THE MANY RECALLS THEY HAVE HAD ON MY CAR. MY BIGGEST CONCERN IS MY MELTING DASHBOARD AND THE HAZARDOUS GLARE AND FILM IT OMITS ON MY WINDSHIELD. IT HAS PROVEN TO BE VERY DANGEROUS AS I WORK AND LIVE IN FLORIDA. AS A MOTHER OF TWO TEENAGE DAUGHTERS TRYING TO TEACH THEM TO DRIVE IN MY CAR HAS PROVEN VERY DIFFICULT AND DANGEROUS, LET ALONE MY DAILY DRIVING. I HAVE ASKED THAT TOYOTA/LEXUS STEPS UP AS THIS IS NOT A COSMETIC FAULT BUT A DANGEROUS AND AN ACCIDENT WAITING TO HAPPEN. AND I DON'T WANT IT TO BE MY FAMILY! AS IN MEDICAL TERMS, THEY NEED TO THINK OF A PREVENTATIVE MEASURE. I KNOW I AM NOT ALONE ON THIS BATTLE AND WANT TO SEE THE MANUFACTURER STEP UP AND MAKE THIS ONE OF THE MANY RECALLS THEY HAVE HAD ON MY VEHICLE AS WELL AS THE OTHERS SUFFERING WITH THIS SAME DANGEROUS SITUATION. TIRED OF PUTTING MY FAMILY AND MYSELF AT JEOPARDY! *TR

NHTSA ID

10632022

Incident

Jul 1, 2010

I HAVE A LEXUS IS AND THE DASH AND THE SIDE DOOR PANELS GET MOLTEN OR STICKY. THIS CAUSES SEVERE SAFETY ISSUES SINCE I AM NOT SURE OF THE CHEMICALS THAT ARE EMITTED AND IF THEY ARE CARCINOGENIC. KIDS GET THIS ALL OVER THEM AND ITS HARD TO GET THIS STICKY MATERIAL FROM THEIR HANDS. I AM NOT SURE IF THIS MATERIAL IS POISONOUS. *TR

NHTSA ID

10619335

Incident

Aug 13, 2013

Mileage

80,000 mi

THE DASHBOARD AND DOOR PANELS ARE ALL CRACKING AND THE BLACK RUBBER MATERIAL IS VERY SOFT AND STICKY AND IT MARKS AND CHIPS AWAY EASILY. *TR

NHTSA ID

10616534

Incident

Mar 1, 2011

Mileage

60,000 mi

THE DASHBOARDS AND DOOR PANELS SEEMS LIKE IT'S MELTING APART. AT THE TOUCH OF IT, IT FEELS STICKY AND CALL FALL OFF. *TR

NHTSA ID

10615939

Incident

Jan 1, 2012

Mileage

55,000 mi

2006 LEXUS IS350. DASHBOARDS AND DOOR PANELS ARE STICKY AND MELTING. AS A RESULT DASHBOARD CAUSES A SHINY UNWANTED REFLECTIVE GLARE WHICH REDUCES VISIBILITY WHILE DRIVING, POTENTIALLY CAUSING A SAFETY ISSUE INCREASING THE CHANCE OR RISK OF A CRASH OR ACCIDENT. FURTHERMORE, THE DOOR PANELS ARE SO STICKY AND SOFT, ONE CANNOT TOUCH THEM WITHOUT SCRATCHING, RIPPING OR DAMAGING THEM. DOOR PANELS ALSO PRODUCE A REFLECTIVE BLINDING GLARE OFF THEM, ALSO PURPOSING A SAFETY HAZARD. MATERIALS USED IN THE MANUFACTURING OF THE INTERIOR TRIM IS VERY POOR CAUSING UNWANTED DAMAGE AND SAFETY ISSUES. A RECALL SHOULD BE ISSUED TO REPLACE THESE DEFECTIVE INTERIOR TRIM DECOR ON KNOWN DEFECTIVE DATE AND MODELS WHICH ARE OUT OF WARRANTY. PROBLEMS START TO ARISE SOON AFTER WARRANTY EXPIRES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10614641

Incident

Jul 14, 2010

Mileage

78,000 mi

2006 LEXUS IS 350. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD AND DOOR PANELS WERE TACKY. *SMD THE CONSUMER STATED, WHEN HE TOUCHED THE DASHBOARD AND DOOR PANELS, IT FELT LIKE GLUE. *JB

NHTSA ID

10608353

Incident

Feb 1, 2014

DASH BOARD IS SHINY AND STICKY CAUSING GLARE ON WINDSHIELD CAUSING DISTRACTION TO DRIVE. LEXUS HAD A RECALL ON TSB FOR VEHICLES WITH 50K WARRANTY BACK IN 2011. WEAR DOES NOT START SHOWING TILL AFTER 50K MARK. NOTICEABLE PREVIOUSLY BUT IT'S GETTING MORE NOTICEABLE TO THE POINT WHERE IT'S DISTRACTION VISIBILITY. *JS

NHTSA ID

10608688

Incident

Jun 7, 2014

Mileage

118,000 mi

WHEN I FIRST RECEIVED MY IS I NOTICED THAT MY DASH WAS SOMEWHAT STICKY/TACKY AND OVERTIME I BEGAN TO SHINY/STICKY DASH CAUSES A SAFETY ISSUE WITH GLARE ON THE WINDSHIELD WHILE DRIVING AND A DEGRADED DASH CAN RESULT IN POSSIBLE DEGRADATION TO THE PASSENGER FRONT AIR BAG BECAUSE THE CRACKS FROM THE DASH COULD POTENTIALLY SET OFF THE AIRBAGS PREMATURELY. *JS

NHTSA ID

10608470

Incident

Sep 12, 2012

DASHBOARD HAS BECOME STICKY AND SHINY IN APPEARANCE. BROUGHT TO DEALER FOR REPAIR, WAS TOLD IT IS NOT COVERED UNDER ANY WARRANTY. I VOICED CONCERN OVER AIRBAG FAILURES DUE TO THE STICK DASHBOARD. IT IS ALSO NOT SAFE TO DRIVE IN SUNNY CONDITIONS. *TR

NHTSA ID

10608232

Incident

May 12, 2014

Mileage

61,000 mi

DOOR PANELS TO INTERIOR GOOEY STICKY AND MARKED. CHUNKS AND GOUGES FROM NORMAL WEAR. NOTICED MONTHS AFTER PURCHASED. HAD TO HAVE DASHBOARD REPLACED BECAUSE OF GAUGES DEALERSHIP PUT ON THE CAR FROM REPAIR OF A FAULTY AIRBAG. HAVE SEEN NUMEROUS COMPLAINTS ABOUT INTERIOR. POOR QUALITY INTERIOR FROM A LUXURY CAR. *TR

NHTSA ID

10607621

Incident

Sep 24, 2010

DASHBOARD AND DOOR PANELS ARE MELTING, GETTING STICKY AND REFLECTING THE LIGHT FROM THE OUTSIDE.. *TR

NHTSA ID

10605669

Incident

Jun 24, 2014

DASHBOARD STARTING TO MELT/CRACK AND EMIT STRONG ODOR. *TR

NHTSA ID

10584940

Incident

Mar 12, 2014

Mileage

106,000 mi