RoadVitals

2009 Lexus IS 350 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Mar 15, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 13, 2013

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2009 Lexus IS 350. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Electrical
Filed Mar 15, 2019

DRIVING DOWN THE HIGHWAY, ENGINE EXPELLED SMOKE AD STALLED TO STOP, CHECK ENGINE LIGHT CAME ON, STARTED IT UP WENT UP TO THE LIGHT STOPPED, PULLED THROUGH AND TURNED BACK AROUND, CAME BACK THREW LIGHT HEADING TOWARD MECHANICS, STALLED OUT AGAIN WITH A COUPLE OF PUFFS OF SMOKE BEHIND IT, CALLED MECHANIC, HE ASKED TO DRIVE IT IN, WOULDN,T START, SO HAD TOW TRUCK TOW A FEW MILES TO MECHANIC. AFTER MECHANIC CHECKED IT, I WAS TOLD ENGINE BLEW AD BOTH LEXUS PHONE NUMBERS TOLD ME IT WAS OUT OF WARRANTY AT 94,,000 MILES

NHTSA ID
11187164
Incident
Oct 10, 2018
Mileage
94,000 mi
EngineFuel system
Filed Oct 23, 2015

TL* THE CONTACT OWNS A 2009 LEXUS IS 350. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE OIL ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS TAKEN ON A SECOND OCCASION TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CARBON BUILD UP WAS CAUSING EXCESSIVE OIL CONSUMPTION AND THE DIRECT FUEL EJECTION TECHNOLOGY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10785628
Incident
Oct 24, 2014
Brakes
Filed Sep 13, 2013

THE FRONT BRAKES DEVELOPED AN EXTREMELY LOUD METAL ON METAL SOUND WITH DECREASED BRAKING PERFORMANCE. I BROUGHT MY VEHICLE TO LEXUS WHO CONFIRMED THAT THERE IS A KNOWN PROBLEM AND THAT THEY HAVE A TSB ON THE PROBLEM. THE SOLUTION REQUIRES REPLACING THE ROTORS, BRAKE PADS AN FINS. THE NEW PARTS HAVE BEEN COMPLETELY REDESIGNED TO FIX THE DESIGN FLAWS. UNFORTUNATELY, LEXUS WANTS TO CHARGE $600 TO REPAIR THE KNOWN SAFETY PROBLEM, DESPITE THE VEHICLE HAVING ONLY 20,000 MILES. *TR

NHTSA ID
10543413
Incident
Sep 13, 2013
Mileage
20,200 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .