RoadVitals

2012 Lexus IS 350C Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Sep 4, 2017
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Lexus IS 350C, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags3100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

EARLIER THIS YEAR, I RECEIVED THE TAKATA AIRBAG RECALL NOTICE AND IN THE NOTICE IT INDICATES THERE IS NO REMEDY. JUST RECENTLY, I CALLED TOYOTA NORTH AMERICAN, WAS TRANSFERRED TO LEXUS CORP. SPOKE WITH A PERSON THAT OBVIOUSLY DID NOT CARE. SHE WENT ON TO SAY THAT I WAS IN ZONE C, SHE DID HAVE ANY KNOWLEDGE OF WHEN THE PARTS WOULD BE AT A NEARBY DEALERSHIP AND THAT SINCE THE CLIMATE WAS COOLER THAT CARS IN THIS AREA OF THE COUNTRY WERE GOING TO BE THE LAST TO BE FIXED. PLEASE KNOW THAT THIS RECALL NOTICE WENT OUT IN JANUARY AND THAT MY CAR HAS BEEN ESSENTIALLY SITTING OFF AND ON SINCE THIS TIME FRAME! I RECEIVED AN EMAIL INDICATING THAT LEXUS WOULD PAY FOR A RENTAL - $35/PER DAY. REALLY????! I PAID A BUNCH OF MONEY FOR A CAR THAT I REALLY SHOULDN'T BE DRIVING AND IT'S NOW SEPTEMBER 2017 AND THERE IS STILL NO REMEDY! NINE MONTHS IS TOO LONG FOR A CAR TO BE REPAIRED!! WHEN I SPOKE WITH THE PERSON AT LEXUS, SHE SEEMED RATHER DISCONCERTED WITH MY SITUATION AND THEN BECAME EXTREMELY UPSET! HONESTLY, SINCE I CAN'T DRIVE THE CAR, I WANT A DIFFERENT VEHICLE TO DRIVE. I WANT LEXUS TO DO SOMETHING ABOUT MY SITUATION! THANK YOU. [XXX] CHEHALIS, WA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ID 11021349 · filed Sep 4, 2017

TAKATA RECALL IS STILL PENDING IT IS TAKING A LONG TIME TO FIX PROBLEM

NHTSA ID 11021342 · filed Sep 4, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .