RoadVitals

2009 Lexus IS Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
40
Latest Mar 12, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
14
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Lexus IS, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Visibility715.9%
  • Airbags49.1%
  • Body & structure49.1%
  • Exterior lighting36.8%
  • Engine36.8%
  • Electrical36.8%
  • Brakes24.5%
  • Other / unspecified24.5%
  • Fuel system12.3%
  • Powertrain (other)12.3%
  • Steering12.3%
  • Suspension12.3%
  • Interior & seats12.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

11
reports

From owner reports, verbatim

AT APPROXIMATELY 85K TOTAL MILES, IS250 AUTOMATIC BEGAN DROPPING FROM 5-6K RPM TO 2-3K RPM WHENEVER CHANGING ROAD GRADE TO AN INCLINE OR DECLINE, USUALLY ABOVE 50 MPH, DROPPING TO 35 MPH ON THE HIGHWAY. TO MAINTAIN PROPER SPEED, I WOULD HAVE TO DOWNSHIFT FROM D TO S AND FLOOR THE ACCELERATOR. TRACTION CONTROL, PARKING BRAKE, AND ABS LIGHTS WOULD SOMETIMES COINCIDE WITH THIS PROBLEM. THIS CONTINUED UNTIL I SOLD THE IS250 AT 88K MILES.

NHTSA ID 11414566 · filed Apr 30, 2021

IT HAS A FEW PROBLEMS IT ACCELERATES AT TIMES IT HAS AIRBAG RECALL AND UNSTABLE TO DRIVE AT TIMES BRAKES LOCK UP OR TOUCHY WHEN PUSHED. JUST PURCHASED RECENTLY FROM DEALER ALSO WAS STOLEN TWICE BEFORE

NHTSA ID 11289212 · filed Dec 16, 2019
All 11 reports naming driver assistance

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

7
reports

From owner reports, verbatim

URGENT: MY DASH HAS MELTED ON MY-2009 LEXUS IS 350-CANNOT SEE TO DRIVE, MY 2009 LEXUS IS 350. IT IS GETTING TO DANGEROUS TO DRIVE BECAUSE MELTING DASH BLOCKS VIEW OF ROAD DUE TO SHINING REFLECTION OF MELTING DASH IS ALL YOU CAN SEE IN MY WINDSHIELD WHEN YOU GET IN THE CAR TO DRIVE. THIS IS GOING TO GET ME INTO AN ACCIDENT. YOU CANT SEE A CAR IF ITS MORE THAN 10FT IN FRONT OF YOU BECAUSE THE SHINY-MELTING-STICKY DASH ((REFLECTS ONTO MY WINDSHIELD; OF THE 2009 LEXUS IS 350-JTHBE262392017342 AND MAKES IT TOO DANGEROUS TO SEE TO DRIVE & IMPOSSIBLE TO SEE ANYTHING WHEN DRIVING ALL I CAN SEE IS (((A REFLECTION IN WINDSHIELD ONLY) OF MY : SHINY MELTING DASH -2009 LEXUS IS 350-I CANNOT DRIVE THIS LEXUS. NEEDS REPLACED ASAP BEFORE AN ACCIDENT. NO, I HAVE NEVER RECEIVED A RECALL NOTICE ON THIS CAR MELTING DASH. THIS ISSUE IS ALL OVER THE INTERNET WITH OTHER TOYOTA AND LEXUS OWNERS HAVING THIS VERY SAME ISSUE. PLEASE HELP!! ATTACHED PICTURE ONLY SHOWS THE CIRCLE AREA WHERE MY PHONE IS FOCUSING BUT THE WHOLE WINDSHIELD LOOKS LIKE THIS AT ALL TIMES BECAUSE OF THE DASH. THE PICTURE IS ALSO MUCH LESS REFLECTION THAN IN PERSON BECAUSE THE CAMERA IS TRYING TO BYPASS THE GLASS.

NHTSA ID 11588223 · filed May 11, 2024

I have a Lexus IS250, the dashboard is sticky and shiny. When I am driving the car in the sunny days, because of the shiny dashboard , if reflects the sunshine to my windshield, which makes me very hard to see the road because of this. As the result, if the sunshine is too strong some times, I have to hit my brake to slowdown on the highway, to make sure I get a clear view again. This is definitely put myself and other cars around me in a huge risk. Looks this is a common issue for some Lexus models, Lexus had a program to fix the issue, but the program does not notify the owner and the program expired already! Means thousands of people are driving cars with the issue, but never get repaired, which brings potential risks on the highway!

NHTSA ID 11433491 · filed Sep 19, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

4
reports

From owner reports, verbatim

DEFECTIVE PASSENGER OCCUPANCY SENSOR: MY SRS / AIRBAG WARNING LIGHT ILLUMINATED AND WOULD NOT TURN OFF, INDICATING THAT THE SRS SYSTEM WAS DEACTIVATED. I HAD MY CAR DIAGNOSED BY A LEXUS DEALERSHIP SERVICE DEPARTMENT ON 12/4/2020. JOHNSON LEXUS ADVISED ME THAT THE PASSENGER SIDE FRONT SEAT PRESSURE SENSOR FAILED AND THAT THE REPAIR WAS TO REPLACE THE SEAT FOR $2769.31. THE SEAT HAS NOT BEEN SUBJECTED TO ANY UNUSUAL OR HARSH USE. RESEARCH INDICATES THAT THIS IS A COMMON DEFECT AMONG LEXUS IS MODELS AND SOME OTHER LEXUS AND TOYOTA MODELS OF THIS GENERATION. MANY LEXUS DRIVERS REPORT GREAT DIFFICULTY REGARDING THIS DEFECT AND THE THOUSANDS OF DOLLARS IN REPAIRS THAT DEALERSHIPS ARE DEMANDING TO FIX THE DEFECT. THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS VERY ISSUE ON THE NHTSA DATABASE. I AM VERY SURPRISED THERE HAS NOT BEEN A MANDATORY RECALL OR A LEXUS PROGRAM TO ADDRESS THIS COMMON SENSOR FAILURE AFFECTING A CRITICAL, NONOPTIONAL SAFETY FEATURE. I CONTACTED TOYOTA OF NORTH AMERICA AND RECEIVED A POLITE CALL FROM THE EXECUTIVE OFFICE STATING THAT THE COMPANY WAS SORRY BUT WOULD NOT DO ANYTHING TO HELP. LEXUS IS USUALLY EXCELLENT WITH ITS CUSTOMER SERVICE, SO I AM VERY SURPRISED AT THE LACK OF CONCERN HERE. I HOPE IT DOES NOT REQUIRE DEATHS FROM AIR BAGS FAILING TO DEPLOY FOR LEXUS TO ADDRESS THIS DEFECT.

NHTSA ID 11397677 · filed Feb 24, 2021

IT HAS A FEW PROBLEMS IT ACCELERATES AT TIMES IT HAS AIRBAG RECALL AND UNSTABLE TO DRIVE AT TIMES BRAKES LOCK UP OR TOUCHY WHEN PUSHED. JUST PURCHASED RECENTLY FROM DEALER ALSO WAS STOLEN TWICE BEFORE

NHTSA ID 11289212 · filed Dec 16, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

I PURCHASED A VEHICLE FROM EMPIRE AUTO SALES NOW KNOWN AS CAR QUEENS. I APPLIED FOR TAGS FOR THIS CAR OVER A YEAR AGO. NOW MY REGISTRATION IS EXPIRED AND I'M NOW FINDING OUT THAT I BOUT A SALVAGE CAR THAT HAS BEEN TOTALED OUT THROUGH A INSURANCE COMPANY. WHICH IS FINE BUT THE DEALER FAILED TO HAVE THE CAR INSPECTED FOR SAFETY PURPOSES TO GET A REBUILT TITLE. I AM NOW TOLD THAT IT IS ILLEGAL TO DRIVE THIS CAR! THE DEALER REFUSES TO TALK TO ME ABOUT THIS SITUATION. I'M NOT SURE IF I'M IN THE RIGHT PLACE TO ASK FOR HELP BUT IF NOT CAN YOU PLEASE ADVISE ME ON WHO TO TALK TOO! I JUST WANT MY FAMILY TO BE SAFE ON THE HIGHWAYS. I CALLED JACKSON MS CAR TITLE AND REGISTRATION AND THEY AGREED THAT IT'S A PROBLEM WITH THE TITLE FOR THIS CAR! ALSO I WAS TOLD BY AN EMPLOYEE OF CAR QUEENS THAT THE OWNER IS SELLING CARS WITHOUT PROPERLY CLEARING THE TITLES OR HAVING THE SALVAGE VEHICLE PROPERLY INSPECTED. THIS INCIDENT STARTED JANUARY 2019 AND STILL TO THIS DAY!

NHTSA ID 11309192 · filed Feb 14, 2020

THE VEHICLE HAS LUNGED FORWARD WHILE SLOWING DOWN OR AT VERY SLOW SPEEDS, AND THE BRAKES DO NOT OPERATE EFFECTIVELY. THE BRAKE IS ALWAYS PRESSED DOWN AS FAR AS IT GOES WITHOUT AVAIL. THERE IS NO PRECURSOR AS TO WHEN IT WILL HAPPEN. IN TOTAL, THE ENGINE LUNGED FORWARD ABOUT 6 TIMES. THE FIRST TIME I NEARLY HIT A VEHICLE WITH MY MINOR DAUGHTER IN THE CAR. THE NEXT FEW TIMES WERE NOT AS SIGNIFICANT IN TERMS OF EMINENT DAMAGE. THE NEXT INCIDENT WAS WORSE. IT HAPPENED IN JULY OF 2019 IN A DRUG STORE PARKING LOT. I WAS PARKING IN A STALL AND THE VEHICLE SPED UP, SQUEALED THE TIRES, JUMPED THE CEMENT PARKING BLOCK, HIT SOME BUSHES, AND I WAS ABLE TO STOP IT. ON THIS OCCASION THERE WAS DAMAGE TO MY VEHICLE. THERE ARE DENTS AND SCRATCHES FROM THE BUSHES, A TIRE SENSOR OR TWO IS NOT FUNCTIONAL ANYMORE, AND THE UNDERBODY WAS DAMAGED. I WAS THOROUGHLY SCARED AND AFRAID WAS CAR WOULD CONTINUE TO DO THIS AND I COULD HURT SOMEONE. I WAS ABLE TO STOP THE VEHICLE ONLY BY PUTTING IT IN PARK. THE BRAKE WAS RENDERED USELESS. IT HAPPENED TWICE ON THE SAME DAY IN JANUARY OF 2020. I WAS DRIVING SLOWLY AND IT LUNGED. I WAS ABLE TO SLOW IT DOWN. I PROCEEDED TO PARK THE VEHICLE. ONCE AGAIN IT LUNGED FORWARD AT A CONCRETE PARKING STOP. THE BRAKES DID NOT WORK. I HAD TO PUT IT IN PARK AS THE ONLY WAY TO STOP THE VEHICLE AND PREVENT FURTHER DAMAGE. ALL INCIDENTS WERE IN A CITY DRIVING SHOWILY. THE VEHICLE HAD APPROXIMATELY 40,000 MILES ON IT WHENI FIRST NOTICED THE SAFETY CONCERN. THE VEHICLE NOW HAS APPROXIMATELY 60,000 MILES.

NHTSA ID 11302231 · filed Jan 27, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

3
reports

From owner reports, verbatim

The headlamps on my car are and have been for quite awhile been hazy with the light unable to meet the safety standards the car is advertising. WIthout proper headlight I am not able to safely see the road ahead of me. There is no replacement or new headlamp avallable.

NHTSA ID 11527274 · filed Jun 15, 2023

I PURCHASED A VEHICLE FROM EMPIRE AUTO SALES NOW KNOWN AS CAR QUEENS. I APPLIED FOR TAGS FOR THIS CAR OVER A YEAR AGO. NOW MY REGISTRATION IS EXPIRED AND I'M NOW FINDING OUT THAT I BOUT A SALVAGE CAR THAT HAS BEEN TOTALED OUT THROUGH A INSURANCE COMPANY. WHICH IS FINE BUT THE DEALER FAILED TO HAVE THE CAR INSPECTED FOR SAFETY PURPOSES TO GET A REBUILT TITLE. I AM NOW TOLD THAT IT IS ILLEGAL TO DRIVE THIS CAR! THE DEALER REFUSES TO TALK TO ME ABOUT THIS SITUATION. I'M NOT SURE IF I'M IN THE RIGHT PLACE TO ASK FOR HELP BUT IF NOT CAN YOU PLEASE ADVISE ME ON WHO TO TALK TOO! I JUST WANT MY FAMILY TO BE SAFE ON THE HIGHWAYS. I CALLED JACKSON MS CAR TITLE AND REGISTRATION AND THEY AGREED THAT IT'S A PROBLEM WITH THE TITLE FOR THIS CAR! ALSO I WAS TOLD BY AN EMPLOYEE OF CAR QUEENS THAT THE OWNER IS SELLING CARS WITHOUT PROPERLY CLEARING THE TITLES OR HAVING THE SALVAGE VEHICLE PROPERLY INSPECTED. THIS INCIDENT STARTED JANUARY 2019 AND STILL TO THIS DAY!

NHTSA ID 11309192 · filed Feb 14, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

3
reports

From owner reports, verbatim

THE VEHICLE HAS LUNGED FORWARD WHILE SLOWING DOWN OR AT VERY SLOW SPEEDS, AND THE BRAKES DO NOT OPERATE EFFECTIVELY. THE BRAKE IS ALWAYS PRESSED DOWN AS FAR AS IT GOES WITHOUT AVAIL. THERE IS NO PRECURSOR AS TO WHEN IT WILL HAPPEN. IN TOTAL, THE ENGINE LUNGED FORWARD ABOUT 6 TIMES. THE FIRST TIME I NEARLY HIT A VEHICLE WITH MY MINOR DAUGHTER IN THE CAR. THE NEXT FEW TIMES WERE NOT AS SIGNIFICANT IN TERMS OF EMINENT DAMAGE. THE NEXT INCIDENT WAS WORSE. IT HAPPENED IN JULY OF 2019 IN A DRUG STORE PARKING LOT. I WAS PARKING IN A STALL AND THE VEHICLE SPED UP, SQUEALED THE TIRES, JUMPED THE CEMENT PARKING BLOCK, HIT SOME BUSHES, AND I WAS ABLE TO STOP IT. ON THIS OCCASION THERE WAS DAMAGE TO MY VEHICLE. THERE ARE DENTS AND SCRATCHES FROM THE BUSHES, A TIRE SENSOR OR TWO IS NOT FUNCTIONAL ANYMORE, AND THE UNDERBODY WAS DAMAGED. I WAS THOROUGHLY SCARED AND AFRAID WAS CAR WOULD CONTINUE TO DO THIS AND I COULD HURT SOMEONE. I WAS ABLE TO STOP THE VEHICLE ONLY BY PUTTING IT IN PARK. THE BRAKE WAS RENDERED USELESS. IT HAPPENED TWICE ON THE SAME DAY IN JANUARY OF 2020. I WAS DRIVING SLOWLY AND IT LUNGED. I WAS ABLE TO SLOW IT DOWN. I PROCEEDED TO PARK THE VEHICLE. ONCE AGAIN IT LUNGED FORWARD AT A CONCRETE PARKING STOP. THE BRAKES DID NOT WORK. I HAD TO PUT IT IN PARK AS THE ONLY WAY TO STOP THE VEHICLE AND PREVENT FURTHER DAMAGE. ALL INCIDENTS WERE IN A CITY DRIVING SHOWILY. THE VEHICLE HAD APPROXIMATELY 40,000 MILES ON IT WHENI FIRST NOTICED THE SAFETY CONCERN. THE VEHICLE NOW HAS APPROXIMATELY 60,000 MILES.

NHTSA ID 11302231 · filed Jan 27, 2020

2009 LEXUS IS 250 AT ONLY 63000 MILES. ENGINE RANDOM MISFIRES ON COLD START. CAR SHAKES BADLY. CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT COMES ON. ENGINE ERROR CODES P0300, P0301, P0302, P0303, P0304, P0305, P0306. WHEN ENGINE RPM DROPS FROM HIGH TO LOW, -4000RPM TO -500, IT SOME TIMES STALLS. CAR HAS TO ADD ENGINE OIL ABOUT 3 QUARTS BETWEEN 8500 MILES CHANGE INTERVALS. PROBLEMS STATED AT LESS THAN 50000 MILES, GETTING WORSE AND WORSE.

NHTSA ID 10840422 · filed Mar 8, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

3
reports

From owner reports, verbatim

Odometer Fraud. The contact intended to purchase a 2009 Lexus IS 250. The contact stated while test-driving the vehicle, the contact drove to an Auto part store for diagnostic testing. It was then discovered that there was a mileage discrepancy. The vehicle was not a sale. At the time the vehicle was test-driven, the vehicle mileage was 114,274, but it was discovered at the Auto parts store that the actual mileage was 198,000.

NHTSA ID 11674306 · filed Jul 17, 2025

THE INFOTAINMENT DISPLAY SYSTEM IS NOT WORKING AND THE SCREEN IS COMPLETELY BLACK AND UNRESPONSIVE. THIS SYSTEM CONTROLS NOT JUST THE MAPS AND RADIO WHICH ARE OBVIOUSLY NOT CRITICAL, BUT THE AIR CONDITIONER, THE HEAT AND THE DEFROSTER. SUBSEQUENTLY, DURING A RECENT RAIN STORM, I WAS UNABLE TO GET MY WINDOWS CLEAR AS THEIR IS NO OTHER WAY TO USE THE DEFROSTER EXCEPT THROUGH THIS TOUCHSCREEN INTERFACE THAT HAS TOPPED WORKING. I RECENTLY WENT ON THE LEXUS OWNERS CLUB FORUM AND FOUND COUNTLESS PEOPLE COMPLAINING OF THE SAME ISSUE. PLEASE SEE THAT ATTACHED PICTURE THAT DEMONSTRATES WHAT I'M REFERRING TO. THANK-YOU. *TR

NHTSA ID 11329446 · filed Jun 17, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

2
reports

From owner reports, verbatim

THE VEHICLE HAS LUNGED FORWARD WHILE SLOWING DOWN OR AT VERY SLOW SPEEDS, AND THE BRAKES DO NOT OPERATE EFFECTIVELY. THE BRAKE IS ALWAYS PRESSED DOWN AS FAR AS IT GOES WITHOUT AVAIL. THERE IS NO PRECURSOR AS TO WHEN IT WILL HAPPEN. IN TOTAL, THE ENGINE LUNGED FORWARD ABOUT 6 TIMES. THE FIRST TIME I NEARLY HIT A VEHICLE WITH MY MINOR DAUGHTER IN THE CAR. THE NEXT FEW TIMES WERE NOT AS SIGNIFICANT IN TERMS OF EMINENT DAMAGE. THE NEXT INCIDENT WAS WORSE. IT HAPPENED IN JULY OF 2019 IN A DRUG STORE PARKING LOT. I WAS PARKING IN A STALL AND THE VEHICLE SPED UP, SQUEALED THE TIRES, JUMPED THE CEMENT PARKING BLOCK, HIT SOME BUSHES, AND I WAS ABLE TO STOP IT. ON THIS OCCASION THERE WAS DAMAGE TO MY VEHICLE. THERE ARE DENTS AND SCRATCHES FROM THE BUSHES, A TIRE SENSOR OR TWO IS NOT FUNCTIONAL ANYMORE, AND THE UNDERBODY WAS DAMAGED. I WAS THOROUGHLY SCARED AND AFRAID WAS CAR WOULD CONTINUE TO DO THIS AND I COULD HURT SOMEONE. I WAS ABLE TO STOP THE VEHICLE ONLY BY PUTTING IT IN PARK. THE BRAKE WAS RENDERED USELESS. IT HAPPENED TWICE ON THE SAME DAY IN JANUARY OF 2020. I WAS DRIVING SLOWLY AND IT LUNGED. I WAS ABLE TO SLOW IT DOWN. I PROCEEDED TO PARK THE VEHICLE. ONCE AGAIN IT LUNGED FORWARD AT A CONCRETE PARKING STOP. THE BRAKES DID NOT WORK. I HAD TO PUT IT IN PARK AS THE ONLY WAY TO STOP THE VEHICLE AND PREVENT FURTHER DAMAGE. ALL INCIDENTS WERE IN A CITY DRIVING SHOWILY. THE VEHICLE HAD APPROXIMATELY 40,000 MILES ON IT WHENI FIRST NOTICED THE SAFETY CONCERN. THE VEHICLE NOW HAS APPROXIMATELY 60,000 MILES.

NHTSA ID 11302231 · filed Jan 27, 2020

I PURCHASED A HIGH END LEXUS ISF IN WHICH THE EMERGENCY/PARKING BRAKE DOES NOT WORK AS IT IS SUPPOSED TO. I RAISED MY CONCERNS WITH CROWN LEXUS IN SO CA WHEN I TOOK IT IN FOR THE 5,000 MILE CHECK. THE EMERGENCY/PARKING BRAKE DOES NOT HOLD THE VEHICLE ON ANY TYPE OF INCLINE NOR WOULD IT STOP THE VEHICLE IN AN EMERGENCY SITUATION. I HAVE COMPLAINED NUMEROUS TIMES TO CROWN LEXUS WITH NO SATISFACTION TO DATE. THEY EVEN FLEW A TOYOTA MOTOR COMPANY REPRESENTATIVE IN FROM JAPAN TO INVESTIGATE. THEY TOOK PICTURES AND VIDEOS OF THE VEHICLES BRAKE SYSTEM, THEY ACKNOWLEDGED AN ENGINEERING ISSUE BUT HAVE TAKEN NO ACTION TO CORRECT. THIS HAS NOW BEEN OVER 8 MONTHS THAT I HAVE BEEN COMPLAINING TO THEM. I WOULD ASSUME WITH ALL THE ISSUES TOYOTA IS GOING THROUGH, I HAVE BEEN PLACED ON THE BACK BURNER. CONSIDERING THE COST OF THE VEHICLE AND THE USUAL ATTENTION I GET FROM LEXUS, I WOULD HAVE THOUGHT THEY WOULD HAVE PAID SOME ATTENTION TO THIS. I DON'T FEEL THAT IS THE CASE. I KNOW OF NO WHERE ELSE TO TURN TO HAVE THEM PAY THE ATTENTION THEY SHOULD HAVE MONTHS AGO. I TRULY BELIEVE THIS IS A SAFETY ISSUE AND THAT AS A RESULT OF ALL THE PROBLEMS TOYOTA IS CURRENTLY UNDERGOING, THEY HAVE SHOVED THIS ONE ASIDE. THE FAILURE OCCURS CONTINUALLY. NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM HELP!*TR

NHTSA ID 10308037 · filed Feb 9, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

I PURCHASED A VEHICLE FROM EMPIRE AUTO SALES NOW KNOWN AS CAR QUEENS. I APPLIED FOR TAGS FOR THIS CAR OVER A YEAR AGO. NOW MY REGISTRATION IS EXPIRED AND I'M NOW FINDING OUT THAT I BOUT A SALVAGE CAR THAT HAS BEEN TOTALED OUT THROUGH A INSURANCE COMPANY. WHICH IS FINE BUT THE DEALER FAILED TO HAVE THE CAR INSPECTED FOR SAFETY PURPOSES TO GET A REBUILT TITLE. I AM NOW TOLD THAT IT IS ILLEGAL TO DRIVE THIS CAR! THE DEALER REFUSES TO TALK TO ME ABOUT THIS SITUATION. I'M NOT SURE IF I'M IN THE RIGHT PLACE TO ASK FOR HELP BUT IF NOT CAN YOU PLEASE ADVISE ME ON WHO TO TALK TOO! I JUST WANT MY FAMILY TO BE SAFE ON THE HIGHWAYS. I CALLED JACKSON MS CAR TITLE AND REGISTRATION AND THEY AGREED THAT IT'S A PROBLEM WITH THE TITLE FOR THIS CAR! ALSO I WAS TOLD BY AN EMPLOYEE OF CAR QUEENS THAT THE OWNER IS SELLING CARS WITHOUT PROPERLY CLEARING THE TITLES OR HAVING THE SALVAGE VEHICLE PROPERLY INSPECTED. THIS INCIDENT STARTED JANUARY 2019 AND STILL TO THIS DAY!

NHTSA ID 11309192 · filed Feb 14, 2020

THIS WAS A LOANER CAR. THE GAS PEDAL STUCK ON THE FLOOR. THE HEAVY RUBBER MAT CAUGHT THE EDGE OF THE GAS PEDAL AND HELD IT DOWN ON THE FLOOR. I WAS ABLE TO SHIFT TO NEUTRAL (DON'T KNOW HOW THE ENGINE DIDN'T BLOW UP), BRAKE THE CAR TO A STOP, SHIFT TO PARK AND SHUT ENGINE OFF. I SAW THIS MORNING ON TV THAT THERE HAVE BEEN FATALITIES REPORTED ON TOYOTA VEHICLES RELATED TO THIS ISSUE. *TR

NHTSA ID 10284260 · filed Sep 17, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

AT APPROXIMATELY 85K TOTAL MILES, IS250 AUTOMATIC BEGAN DROPPING FROM 5-6K RPM TO 2-3K RPM WHENEVER CHANGING ROAD GRADE TO AN INCLINE OR DECLINE, USUALLY ABOVE 50 MPH, DROPPING TO 35 MPH ON THE HIGHWAY. TO MAINTAIN PROPER SPEED, I WOULD HAVE TO DOWNSHIFT FROM D TO S AND FLOOR THE ACCELERATOR. TRACTION CONTROL, PARKING BRAKE, AND ABS LIGHTS WOULD SOMETIMES COINCIDE WITH THIS PROBLEM. THIS CONTINUED UNTIL I SOLD THE IS250 AT 88K MILES.

NHTSA ID 11414566 · filed Apr 30, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

AT APPROXIMATELY 85K TOTAL MILES, IS250 AUTOMATIC BEGAN DROPPING FROM 5-6K RPM TO 2-3K RPM WHENEVER CHANGING ROAD GRADE TO AN INCLINE OR DECLINE, USUALLY ABOVE 50 MPH, DROPPING TO 35 MPH ON THE HIGHWAY. TO MAINTAIN PROPER SPEED, I WOULD HAVE TO DOWNSHIFT FROM D TO S AND FLOOR THE ACCELERATOR. TRACTION CONTROL, PARKING BRAKE, AND ABS LIGHTS WOULD SOMETIMES COINCIDE WITH THIS PROBLEM. THIS CONTINUED UNTIL I SOLD THE IS250 AT 88K MILES.

NHTSA ID 11414566 · filed Apr 30, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

VERY POOR HANDLING AND LOSS OF CONTROL OF CAR ON TURNS, ESPECIALLY WHEN THERE IS A CHANGE IN GRADE ALONG THE TURN OR CURVE. DIFFICULTY MAINTAINING CONTROL OF CAR WHEN PAVEMENT IS UNEVEN ON CURVES AS IN CONSTRUCTION AREAS. *TR

NHTSA ID 10312725 · filed Feb 22, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

THE REAR AXLE VIBRATES ON MY LEXUS IS 250, CAUSING SERIOUS VISIBILITY ISSUES IN THE REAR VIEW MIRROR AND A VERY UNSTABLE RIDE AT HIGHWAY SPEEDS.. THE LEXUS SERVICE MANAGER SAYS THAT THIS PROBLEM ALSO EXISTED IN 2008 AND 2007 LEXUS MODELS. SO THEY ACKNOWLEDGE THE PROBLEM BUT REFUSE TO DO ANYTHING ABOUT IT. *TR

NHTSA ID 10292083 · filed Nov 13, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

DEFECTIVE PASSENGER OCCUPANCY SENSOR: MY SRS / AIRBAG WARNING LIGHT ILLUMINATED AND WOULD NOT TURN OFF, INDICATING THAT THE SRS SYSTEM WAS DEACTIVATED. I HAD MY CAR DIAGNOSED BY A LEXUS DEALERSHIP SERVICE DEPARTMENT ON 12/4/2020. JOHNSON LEXUS ADVISED ME THAT THE PASSENGER SIDE FRONT SEAT PRESSURE SENSOR FAILED AND THAT THE REPAIR WAS TO REPLACE THE SEAT FOR $2769.31. THE SEAT HAS NOT BEEN SUBJECTED TO ANY UNUSUAL OR HARSH USE. RESEARCH INDICATES THAT THIS IS A COMMON DEFECT AMONG LEXUS IS MODELS AND SOME OTHER LEXUS AND TOYOTA MODELS OF THIS GENERATION. MANY LEXUS DRIVERS REPORT GREAT DIFFICULTY REGARDING THIS DEFECT AND THE THOUSANDS OF DOLLARS IN REPAIRS THAT DEALERSHIPS ARE DEMANDING TO FIX THE DEFECT. THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS VERY ISSUE ON THE NHTSA DATABASE. I AM VERY SURPRISED THERE HAS NOT BEEN A MANDATORY RECALL OR A LEXUS PROGRAM TO ADDRESS THIS COMMON SENSOR FAILURE AFFECTING A CRITICAL, NONOPTIONAL SAFETY FEATURE. I CONTACTED TOYOTA OF NORTH AMERICA AND RECEIVED A POLITE CALL FROM THE EXECUTIVE OFFICE STATING THAT THE COMPANY WAS SORRY BUT WOULD NOT DO ANYTHING TO HELP. LEXUS IS USUALLY EXCELLENT WITH ITS CUSTOMER SERVICE, SO I AM VERY SURPRISED AT THE LACK OF CONCERN HERE. I HOPE IT DOES NOT REQUIRE DEATHS FROM AIR BAGS FAILING TO DEPLOY FOR LEXUS TO ADDRESS THIS DEFECT.

NHTSA ID 11397677 · filed Feb 24, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .