Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Dec 5, 2012
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
55%
of 22 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
102
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1999 Lexus LS400 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistance
Filed Dec 5, 2012
Crash reported1 injury reported
TL* THE CONTACT OWNS A 1999 LEXUS LS400. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE APPLIED THE BRAKE DUE TO TRAFFIC. HOWEVER, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CRASH CAUSED DAMAGE TO BOTH VEHICLES AS WELL AS AN INJURED KNEE OF THE DRIVER OF THE VEHICLE THAT WAS STRUCK. THE FAILURE HAD RECURRED NUMEROUS TIMES. THE DEALER WAS NOTIFIED AND HE WAS INFORMED THE THROTTLE BODY WOULD PROBABLY NEED TO BE REPLACED. ALSO, HE WAS INFORMED THAT DUE TO THE TYPE OF FAILURE HE WOULD HAVE TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE LEGAL DEPARTMENT WOULD HAVE TO BE NOTIFIED BUT OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 130,000 AND CURRENT MILEAGE WAS 145,000. UPDATED 02/19/13
NHTSA ID
10487438
Incident
Sep 4, 2012
Mileage
130,000 mi
Driver assistanceEngine
Filed Mar 12, 2010
I AM REPORTING THIS BECAUSE IT MIGHT PROVIDE A CLUE TO THE TOYOTA RACING ENGINE PROBLEM. ON EACH OF TWO DAYS BEFORE I TOOK MY 1999 LEXUS 400 TO THE DEALER FOR REPAIRS, THE ENGINE WOULD RACE AT AN ESTIMATED 4,000+ RPMS AND EMITTED A GRINDING SOUND AS THE CAR WAS STARTED. AFTER TURNING OFF THE ENGINE WITH THE KEY, THE CAR WOULD RESTART WITHOUT A PROBLEM. STRANGELY, THE DEALER DID NOT RECORD THIS PARTICULAR COMPLAINT, BUT STATED THAT DIAGNOSIS REVEALED THAT STARTER WAS FAILING. I WAS CHARGED $990 FOR REPLACEMENT AND REPAIRS. I COULD NOT GET A SATISFACTORY ANSWER AS TO WHY A FAULTY STARTER WOULD CAUSE THE ENGINE TO RACE. I HAVE DRIVEN THE CAR OVER 10,000 MILES SINCE THEN WITHOUT A PROBLEM. *TR
NHTSA ID
10319258
Incident
Sep 11, 2008
Mileage
91,080 mi
Driver assistance
Filed Feb 16, 2010
I'M WRITING THIS IN THE HOPES THAT IT MAY BE OF SOME HELP IN TOYOTAS BRAKE PROBLEM. MY 1999 LEXUS LS400 WOULD LOOSE THROTTLE CONTROL, THE ENGINE SPEED WOULD DROP TO IDLE REGARDLESS OF WHAT WAS DONE TO THE THROTTLE ITSELF. AFTER 3 TRIPS TO THE DEALER, THEY FOUND THAT THE THROTTLE POSITION SENSOR WOULD NOT WORK IF IT HAD BECOME WET. THEY REPLACED THE TPS AND THAT CURED THE PROBLEM. *TR
NHTSA ID
10310746
Incident
Mar 15, 2000
Mileage
10,000 mi
Driver assistance
Filed Feb 3, 2010
Crash reported
1999 LEXUS LS 400. SUDDEN ACCELERATION. *TR
NHTSA ID
10304673
Incident
May 15, 2002
Mileage
50,000 mi
Driver assistance
Filed Jul 25, 2005
99 injuries reported
LEXUS LS 400 1999 MODEL. DANGEROUS HESITATION UPON ACCELERATION. FURTHER AFTER DRIVING THIS CAR FOR TWO YEARS, I HAVE NECK PAINS FROM THE DAILY WHIPLASH. TOYOTA IS IGRNORING THIS SYSTEM WIDE. IT IS AN OUTRAGE. ITS DAMAGING PEOPLES NECKS ALL OVER THE COUNTRY. THEY WILL NOT FIX IT - THEY CLAIM ITS NORMAL. OTHER DEALERS ARE TELLING CUSTOMERS ABOUT IT - - MY WIFE REFUSES TO DRIVE MY CAR - IT'S DANGEROUS!
NHTSA ID
10129899
Incident
Jul 24, 2005
Mileage
46,000 mi
Driver assistance
Filed Aug 16, 2004
Crash reported
WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE CONSUMER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND CRASHED INTO A BUILDING. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK THE CONSUMER WAS PULLING INTO A PARKING SPACE, SLOWLY, WITH HIS FOOT ON THE BRAKE WHEN THE VEHICLE SUDDENLY ACCELERATED, WENT OVER THE CURB AND INTO THE SIDE OF THE BUILDING. *SC *JB
NHTSA ID
10083578
Incident
Jul 20, 2004
Mileage
65,869 mi
Driver assistance
Filed May 30, 2003
Crash reported
PETITION SEEKING NHTSA TO INVESTIGATE THE LEXUS VEHICLES MODEL YEARS 1997 TO 2000 WHICH HAVE EXPERIENCED PROBLEMS WITH SPEED CONTROL LINKAGES RESULTING IN SUDDEN ACCELERATION. *MR THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING WHICH CAUSED THE VEHICLE TO REAR END THE VEHICLE AHEAD OF HIS. AS A RESULT THE CONSUMER RECEIVED A POLICE CITATION. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM (ODI# 760680). *SCC *NLM
NHTSA ID
10021804
Incident
Apr 17, 2003
Driver assistance
Filed Apr 14, 2002
ENGINE REVS TO EXTREMELY HIGH RPM ( ~5000 ) WITH NO THROTTLE INPUT FROM DRIVER. THIS PROBLEM HAS OCCURRED TWICE ON THIS VEHICLE RECENTLY . THE SECOND TIME THIS OCCURRED WAS AFTER ENGAGING REVERSE GEAR. FORTUNATELY THE BREAKS WERE ABLE TO RESTRAIN THE VEHICLE. IN NEITHER INCIDENT WAS MY FOOT ON THE ACCELERATOR.*AK
NHTSA ID
760680
Driver assistance
Filed Oct 13, 2001
Crash reported2 injuries reported
IT WAS RAINING AND I WAS ENTERING HIGHWAY, I HAD MY LEFT TURN SIGNAL ON AND STARTED TO ACCELERATE. THE CAR STARTED TO FISH TAIL AND WHEN INTO A 360 DEGREE SPIN, MAYBE TWICE, AT LEAST 1 1/2 TIMES. WHEN I CAME OUT OF SPIN I CRASHED INTO THE CEMENT MEDIAN. AT NO TIME DID THE VSC (VEHICLE SKID CONTROL) ACTIVATE. IT IS SOMETHING THAT YOU CAN'T MISS. A LOUND WARNING SOUND COMES ON AND THE DASHBOARD LIGHTS UP WITH A SKID WARNING. IT HAD HAPPENED ONCE BEFORE IN THE SNOW.*AK
NHTSA ID
753195
Incident
Oct 6, 2001
Driver assistance
Filed Sep 26, 2001
THE THROTTLE SENSOR FAILED CAUSING THE VEHICLE TO SUDDENLY STOP WHILE DRIVING OR CAUSING IT TO START BUT THE CAR WOULD NOT REV WHEN DEPRESSING THE ACCELERATOR, THE CONSUMER WAS TOLD THAT THE GREASE FROM THE THROTTLE CABLE ASSEMBLY CAN MIGRATE DOWN ONTO THE THROTTLE SENSOR INTERFERING WITH ITS OPERATION. NLM
NHTSA ID
785593
Incident
May 12, 2001
Driver assistance
Filed Feb 22, 2000
WHEN SKID CONTROL LIGHT IS ON THROTTLE DISABLES, CAUSING VEHICLE NOT TO ACCELERATE AT ANY SPEED, AND VEHICLE STILL IDLES. DRIVER HAS TO TURN OFF THE ENGINE. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ID
857304
Incident
Nov 1, 1999
BrakesDriver assistance
Filed Mar 23, 1999
Crash reported
WHILE MAKING A U-TURN THE VEHICLE SUDDENLY ACCELERATED. DRIVER PUT THE BRAKES ON, AND THE BRAKES SQUEALED AND DID NOT STOP VEHICLE. IT LOST CONTROL AND HIT THE SIDE OF THE WALL. DEALER HAVE BEEN CONTACTED, BUT CANNOT DETERMINE THE PROBLEM. *AK PLEASE PROVIDE FURTHER INFORMATION AND VIN#.
NHTSA ID
836060
Incident
Mar 12, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.