Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2008 Lexus LS460 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
BRAKE ACTUATOR FAILURE IS A KNOWN ISSUE BY LEXUS AND LEXUS SAYS THEY WILL NOT REPLACE MINE. ITS A SAFETY ISSUE AND SHOULD BEEN A RECALL INSTEAD OF 'WARRANTY ENHANCEMENT' WITH LIMITATIONS TO GET LEXUS OUT OF FIXING SOMETHING THEY KNOW IS FAULTY AND A SAFETY ISSUE.
AFTER DROPPING THE KIDS OFF THIS MORNING WAS DRIVING HOME AND ALL OF THE SUDDEN I GET THE LIGHTS ON THE DASH WHICH ALARMEDME AS THERE WAS LOUD BEEPS TOO. THE FIRST WAS BRAKE MALFUNCTION, THEN CHECK VSC SYSTEM, THEN CHECK BRAKE SYSTEM. THE BRAKES GOT REAL SOFT AND THE CAR ACTED LIKE IT DIDNT WANT TO STOP
TL* THE CONTACT OWNS A 2008 LEXUS LS460. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SURGED FORWARD AT A HIGH RATE OF SPEED WITHOUT WARNING. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL, BUT THE FAILURE RECURRED WITHOUT WARNING. WHILE AT A STOP WITH THE BRAKE PEDAL APPLIED, THE CONTACT'S VEHICLE SURGED FORWARD AND CRASHED INTO THE PRECEDING VEHICLE, WHICH THEN CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO A REPAIR SHOP BY THE INSURANCE COMPANY WHO REPAIRED THE BODY DAMAGES TO THE FRONT OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED BY AN AUTHORIZED DEALER TO DETERMINE THE FAILURE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 01/20/16*LJ *CN
I HAD REMARKED TO THE LOCAL DEALER THAT IT MADE A CLUNK NOISE WHEN STARTING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL. THIS WAS AT 63K MI WHEN I PURCHASED IT. I WAS TOLD IT WAS NORMAL. APPROXIMATELY 1 YEAR AND 10K MI. AFTER I STARTED TO EXPERIENCE SQUEALING WHEN BRAKING. I WAS TOLD BY THE DEALER THAT NO ISSUES WERE FOUND AND THAT IT WAS MOST LIKELY CAUSED BY CHEAP AFTERMARKET BRAKES. I BROUGHT THE VEHICLE IN FOR THE BRAKES AGAIN AND WAS TOLD THAT THEY FOUND NOTHING WRONG, PROBABLY JUST CHEAP PADS. APPROXIMATELY 3K MI. LATER WHEN DRIVING AT APPROX. 35MPH. WARNING LIGHTS ILLUMINATED, AND STATED TO TAKE IMMEDIATELY TO THE DEALER. WHEN I TOOK IT I WAS INFORMED THERE WERE CODES REGARDING AN ELECTRICAL MALFUNCTION AND LEAK, BUT THEY FOUND NO EVIDENCE OF THE PROBLEM. THEY RESET THE CAR AND ATTEMPTED TO RE-ILLUMINATE THE WARNING LIGHTS, WHICH THEY WERE UNABLE TO DO. APPROX. 1K MI. LATER THE WARNING LIGHT RE-ILLUMINATED. WHEN I SPOKE TO THE DEALER THEY ASKED IF I HAD ANY DRIVEABILITY, OR BRAKING ISSUES, WHICH I DID NOT, THE CAR DROVE AND BRAKED NORMALLY. I WAS TOLD THEY COULD LOOK AT THE CODES AGAIN AND RESET THEM, BUT THEY WOULD MOST LIKELY COME BACK ON AGAIN IF IT WAS SOME OTHER TYPE OF MALFUNCTION. I WAS PLANNING ON PUTTING THE CAR AWAY FOR THE WINTER AND ADDRESSING THE ISSUE THEN, THE DEALER AGREED THAT IT WAS MOST LIKELY THE BEST TO BRING IT IN PRIOR TO TAKING IT OFF THE ROAD FOR WINTER. ONCE AGAIN APPROX. 1K MI. LATER A CONSTANT BEEPING STARTED WHILE DRIVING SHORTLY AFTER A HARD BRAKING INCIDENT. IT STOPPED, BUT STARTED AGAIN 2 WKS LATER WHILE DRIVING HOME AS I APPROACHED AN EXIT RAMP. I DEPRESSED THE BRAKE PEDAL TO FIND I HAD NO BRAKING ABILITY. PEDAL TO THE FLOOR. I ENTERED THE 1/16TH OF A MILE RAMP AT 65MPH. I SWIFTLY DOWNSHIFTED ENOUGH THAT I MADE THE TURN AT THE END T ON TO MY STREET WITH ONLY MINIMAL FISHTAIL AND FOUND THAT THE VSC WAS STILL FUNCTIONING.
TL* THE CONTACT OWNS A 2008 LEXUS LS460. WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO TWO VEHICLES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
AS I WAS DRIVING INTO MY HOME GARAGE, MY CAR SUDDENLY ACCELERATED ON ITS OWN AND EVENTUALLY CRASHED IN THE BACK WALL OF THE GARAGE. DEPRESSING THE BRAKES FAILED TO STOP THE VEHICLE BEFORE CRASHING. PRIOR TO THE CRASHING INCIDENT, THE UNINTENDED ACCELERATION HAPPENED AT LEAST TWO OTHER TIMES BUT THE VEHICLE EVENTUALLY STOPPED BEFORE AN IMPACT. AROUND THE END OF MARCH 2014, MY BRAKE LIGHTS CAME ON AND I THEN TOOK THE CAR TO TOYOTA FOR REPAIRS. THEREAFTER, I REPORTED THE CRASH INCIDENT TO LEXUS WHO THEN HAD THE VEHICLE INSPECTED ON APRIL 9, 2014. THE TOYOTA EAA INSPECTOR SENT ME A MEMORY STICK WITH THE EDR DATA (CRASH DATA) FROM MY VEHICLE BUT WOULD NOT PROVIDE AN ANALYSIS OR INTERPRETATION OF THE DATA AND SUBSEQUENTLY DENIED MY CLAIM FOR THE DAMAGE INCURRED TO MY CAR. *TR
I DROVE MY CAR OVER TO PICK MY GRANDSON UP WE WENT TO THE PARK, WHEN I WAS TAKING HIM HOME THE VSC CODE CAME ON AND SAID TAKE CARE TO DEALER FOR SERVICE, ENGINE LIGHT CAME ON AS WELL. I CALL AND MADE AN APPOINTMENT IMMEDIATELY AND THEY TOLD ME TO LEAVE THE VEHICLE AND THEY WOULD RUN DIAGNOSTICS SEE WHAT WAS CAUSING IT. THE NEXT DAY THEY CLEARED THE CODE CALLED AND TOLD ME TO PICK UP. WHEN I WAS LEAVING THE SAME LIGHTS CAME ON AGAIN (ENGINE, VSC ETC). GOT OUT OF THE CAR AND TOLD SERVICE REP. THAT THE SAME THING WAS HAPPENING AGAIN. I LEFT THE CAR OVER THE WEEKEND AND THEY CALL AND SAID IT WAS A COMMUNICATION ERROR AND THE COMPUTER WASN'T COMMUNICATING WITH THE PARKING BRAKE. I TRULY BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY THE MANUFACTURER. *TR
AFTER THE VEHICLE HAS AN OIL CHANGE, THE CAR WILL (INTERMITTENTLY) HESITATE TO ACCELERATE. THIS IS ESPECIALLY DANGEROUS WHEN YOU ARE TRYING TO MERGE INTO THE FREEWAY OR SIMILAR OCCASIONS. WHEN ATTEMPTED TO DEPRESS THE GAS PEDAL WITH EXPECTATION THAT THE CAR WILL RESPOND AND ACCELERATE AS NORMAL, THE ENGINE JUST REVS UP AND THE VEHICLE DOESN'T MOVE ANY FASTER THAN CURRENT SPEED. THIS WILL CONTINUE FOR 5-10 SECONDS THEN IT KICKS IN. THIS DELAYS IS VERY DANGEROUS WHEN YOU WANT TO GET OUT OF HARMS WAY (ACCELERATE TO MERGE INTO FREEWAY, PASSING ETC). THE PROBLEM IS INTERMITTENT AND WILL GO AWAY BY ITSELF WITHIN A FEW HUNDRED MILES (BUT WILL COME BACK SPORADICALLY). ALL THIS HAPPENS BY ITSELF AND CANNOT BE REPRODUCE AT WILL. HOWEVER THE OCCURRENCES OFTEN HAPPEN AFTER OIL CHANGE OR SO (BUT NOT NECESSARY). I HAVE BOUGHT THE CAR INTO THE LEXUS DEALERSHIP(S) TO FIX (YES 5 TIMES AT DIFFERENT DEALERSHIP) BUT THEY CANNOT FIX THIS ISSUE. *TR
ON SEPTEMBER 2, 2010, WHILE DRIVING MY LEXUS LS460, I WAS SITTING IN TRAFFIC AT A COMPLETE STOP WITH MY FOOT ON THE BRAKE. SUDDENLY THE CAR BEGAN REVVING AT A VERY HIGH RATE. LUCKILY, I WAS ABLE TO KEEP MY FOOT FIRMLY DOWN ON THE BRAKE & SHIFT THE CAR INTO NEUTRAL SO THAT IT DIDN'T "JUMP" FORWARD AND HIT THE TRUCK THAT WAS STOPPED AHEAD OF ME. I IMMEDIATELY CONTACTED THE LEXUS DEALERSHIP THAT I PURCHASED MY CAR FROM AND WAS PUT ON THE LINE W/ THE GENERAL MANAGER OF THE SERVICE DEPARTMENT. HE TOLD ME THAT I MUST HAVE HAD MY FOOT ON THE GAS PEDAL. I TOLD HIM THAT THIS WAS IMPOSSIBLE SINCE I WAS AT A STOP DIRECTLY BEHIND A STOPPED TRUCK. HE SAID THAT THE BLACK BOXES OF ALL THE CARS THAT HAD PREVIOUSLY COMPLAINED OF THIS PROBLEM HAD BEEN CHECKED AND THAT IT HAD ALL BEEN FOUND TO BE DRIVER ERROR. IT IS WITHOUT A DOUBT THAT I WAS NOT PUSHING THE ACCELERATOR WHEN THIS HAPPENED, MY FOOT WAS ON THE BRAKE PEDAL, OR I WOULD HAVE SMASHED INTO THE TRUCK THAT WAS LESS THAN 3 FEET AHEAD OF ME. I ATTEMPTED TO SEND A LETTER TO THE DEPARTMENT OF TRANSPORTATION ON THAT DATE BUT IT WAS RETURNED TO ME DUE TO NOT HAVING AN AGENCY OR ROOM NUMBER. I AM SIMPLY TRYING TO MAKE BOTH LEXUS AND OTHERS AWARE OF WHAT OCCURRED. *TR
SUDDEN UNINTENDED ACCELERATION IN A PARKING LOT. REQUIRED BOTH FEET WITH EXTREME PRESSURE TO STOP VEHICLE EVEN AFTER IT COLLIDED WITH AND PUSHED ANOTHER, UNOCCUPIED VEHICLE SIDEWAYS ONE ENTIRE PARKING SLOT. DRIVER AND 3 PASSENGERS IN VEHICLE AT TIME OF INCIDENT. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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