RoadVitals

2018 Lexus LS500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Feb 25, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 9, 2018

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2018 Lexus LS500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Brakes
Filed Feb 25, 2022

The contact owns a 2018 Lexus LS500. The contact stated that while depressing the brake pedal, there was an abnormally loud knocking under the vehicle near the suspension. The contact took the vehicle to the dealer however, the mechanic was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 33,000.

NHTSA ID
11454114
Incident
Jun 1, 2021
Mileage
33,000 mi
Other / unspecified
Filed Jul 17, 2019

TIRE RECALL. CAR HAS BEEN AT THE DEALER FOR FOUR WEEKS NOW. TIRES ARE BACK ORDERED,. THEY CANNOT TELL ME WHEN THEY WILL BE AVAILABLE. I AM ISSUED A LOANER TO DRIVE, BUT IT IS VERY FRUSTRATING NOT TO KNOW WHEN THE REPAIR WILL BE DONE. IT SEEMS THEY SHOULD HAVE A SUPPLY OF THESE TIRES IF 6300 VEHICLES ARE AFFECTED.

NHTSA ID
11232855
Incident
Jun 18, 2019
Other / unspecified
Filed Apr 28, 2019

RUN FLAT TIRES ON LS 500 2018 HAS MANUFACTURE RECALL "KLC" AND NHTSA RECALL "19V134". THE VEHICLE WILLL BE DRIVEN CONTINUALLY OVER 2,500 MILES AT SPEEDS IN EXCESS OF 60MPH FOR 7-8 HOURS WITH FAMILY MEMBERS. LEXUS DEALER IS UNABLE TO RESPOND IF THE TIRES ON THE VEHICLE ARE RECALLED. DRIVE SAFELY IS THE CONCERN.

NHTSA ID
11204231
Incident
Apr 4, 2019
Mileage
6,469 mi
Body & structure
Filed Oct 9, 2018
Crash reported

2018 LS 500. CONSUMER WRITES WITH REGARD TO POOR DESIGN FEATURES AND HIGH REPAIR COST FOR VEHICLE. *AS NO ANSWER REQUIRED, NHTSA CC'D ON COMPLAINT. *EA *JS *JS

NHTSA ID
11138733
Incident
Sep 16, 2018

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .