RoadVitals

2019 Lexus LS500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest May 27, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 3, 2019

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2019 Lexus LS500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Transmission
Filed May 27, 2021
Crash reported1 injury reported

The contact owns a 2019 Lexus LS500. The contact stated that he pulled into his driveway, placed the gear in park, got out of the vehicle to get something but without warning the vehicle rolled backward over the contact, dragging the contact to the end of the driveway where the vehicle crashed into the curb. No Air Bags deployed. The contact sustained an injury to the left side of his body, fractured ankle, fractured ribs left and right side of the body, laceration to the forehead. Medical attention was contacted and did take the contact to the hospital where he was treated for his injury. The vehicle was not towed. The vehicle at this time was located at the contact's residence. The vehicle body received damages to the driver-side door panel and the door. The dealer was contacted and informed of the failure however no further assistance was provided. The manufacturer was made aware of the failure and informed the contact that no recalls were under the VIN. The failure mileage was approximately 10,200. The VIN was not available.

NHTSA ID
11418764
Incident
Apr 1, 2021
Mileage
10,200 mi
Fuel system
Filed Apr 29, 2020

FUEL PUMP ISSUE IDENTIFIED IN JANUARY 2020. COULD CAUSE STALL AND ACCIDENT ON HIGHWAY. STILL NO FIX AVAILABLE AFTER 4 MONTHS. PROBABLY IN EXCESS OF 2,000,000 VEHICLES (LEXUS AND TOYOTA) AFFECTED AND REPRESENT A HAZARD ON THE ROADS OF THE US.

NHTSA ID
11322723
Incident
Apr 29, 2020
Mileage
10,000 mi
Brakes
Filed Oct 3, 2019
Crash reported

TL* THE CONTACT'S FATHER OWNS A 2019 LEXUS LS500. WHILE REVERSING AT LOW SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE WHILE REVERSING. AS A RESULT, THE VEHICLE CRASHED INTO A TELEPHONE UTILITY BOX. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP TO HAVE THE REAR BUMPER REPAIRED. LEXUS OF THOUSAND OAKS (3755 AUTO MALL DR, THOUSAND OAKS, CA 91362, (805) 267-3400) REFERRED THE CONTACT TO THE REPAIR SHOP. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

NHTSA ID
11265937
Incident
Sep 15, 2019
Mileage
2,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .