RoadVitals

2004 Lexus LX Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Oct 26, 2022
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
4
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Lexus LX, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags233.3%
  • Steering233.3%
  • Fuel system116.7%
  • Suspension116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

AIRBAG WARNING LIGHT STAYS ON

NHTSA ID 11351999 · filed Aug 29, 2020

I HAVE CONTACTED TWO LEXUS DEALERS ABOUT A RECALL FOR THE CURTAIN-SHIELD AIRBAG CONTROL MODULE. AFTER MONTHS NEITHER HAVE RECEIVED THE NECESSARY PARTS AND THEREFORE HAVE NOT REMEDIED THE RECALL.

NHTSA ID 11341247 · filed Jul 24, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

This is an amended report filing: --I brought the following issues to the attention of Lexus corporate customer care and after they reviewed the situation, they refused to offer any financial responsibility for correcting this serious safety issue even after I informed them that the same VGRS systems in the Lexus LS460, LS 460L, LS 600h, and LS 600hL were all recalled in 2010 and also the VGRS system in the 2013 Lexus GS 350F was also recalled. These recalls similarly involved off-center steering wheel problems related to the VGRS systems. The Lexus dealership technician said, and I quote, "that if this does not become resolved you will eventually lose your electric power steering which could be very dangerous." --The failure involved the vehicle steering system, specifically the Variable Gear Ratio Sterring (VGRS) Electronic Control Unite (ECU) has failed resulting in a severe alignment mismatch between the steering wheel and the front tires. In order for the front wheels to drive in a straight line, the steering wheel would be off center by anywhere from 20 degrees to 120 degrees. This made keeping the vehicle driving in a straight line very difficult. The malfunctioning VGRS ECU is available for inspection upon request. --The above description is self explanatory. If the steering wheel and the front wheels of the vehicle are completely mismatched, control and steering of the vehicle is significantly compromised. The increases the risk of loss of control of the vehicle, collision, and injury. --The above problem was diagnosed at an official Lexus dealership. --The vehicle and component was inspected, tested, and diagnosed at an official Lexus dealership. --The VGRS indicator light was active and the steering wheel alignment was progressively worsening over time.

NHTSA ID 11491072 · filed Oct 26, 2022

--The failure involved the vehicle steering system. Specifically the Variable Gear Ratio Steering (VGRS) Electronic Control Unit (ECU) had failed resulting in a severe alignment mismatch between the steering wheel and the front tires. In order for the front wheels to drive in a straight line, the steering wheel would be off center by anywhere from 20 degrees to 120 degrees. This made keeping the vehicle driving in a straight line very difficult. The malfunctioning VGRS ECU is available for inspection upon request. --The above description is self explanatory. If the steering wheel and the front wheels of the vehicle are completely mismatched, control and steering of the vehicle is significantly compromised. This significantly increases the risk of loss of control of the vehicle, collision, and injury. --The above problem was diagnosed at an official Lexus dealership. --The vehicle and component was inspected, tested, and diagnosed at an official Lexus dealership. --The VGRS indicator light was active and the steering wheel alignment was progressively worsening over time.

NHTSA ID 11491070 · filed Oct 26, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

While driving up I70 in colorado I experienced a fuel smell in the cab of the vehicle. When I stopped to see what the issue was I found fuel vapors coming out of the fuel door/gas cap. I replaced the gas cap and again experienced this issue. This leads me to believe the fuel evap system does not work correctly causing excessive fuel pressure in the gas tank, leading to pressurized fuel coming up out of the Gas cap. I google this issue and found this seems to be a comen problem that Toyota / Lexus has not addressed. This is a giant safety concern as well as an environmental concern that should be addressed. Fuel vapor under pressure is a fire risk and can be very dangerous. I took the vehicle to the dealer to fix and they said they have no history of this being an issue and that I would need to bring the vehicle in during the issue. Based on the below google results this is a very known issue for Toyota / Lexus that they simply do not want to recognize. I am hoping filling out this form will bring this dangerous condition to light so the dealer can correct the issue. Below are links to documented cases of the issue I experienced and some home remedies people have tried. https://forum.ih8mud.com/threads/gas-tank-building-excessive-pressure-fuel-smell-dangerous-for-sure-why-does-this-happen.1214321/ https://forum.ih8mud.com/threads/gas-tank-building-excessive-pressure-fuel-smell-dangerous-for-sure-why-does-this-happen.1214321/page-30 https://forum.ih8mud.com/threads/100-caught-fire-gas-tank-venting-concerns.1018603/page-17

NHTSA ID 11466121 · filed May 25, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

SUSPENSION WILL NOT ADJUST AND THE OFF LIGHT KEEPS BLINKING

NHTSA ID 10544172 · filed Sep 18, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .