2019 Lexus NX Owner Complaints

The contact owns a 2019 Lexus NX-300H. The contact stated that while driving uphill at an undisclosed speed, the vehicle stalled. The failure was a recurring failure. The dealer was contacted, and the vehicle was diagnosed. The contact was informed that there was coolant leaking into the engine block and that the engine needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 103,755.

NHTSA ID

11755344

Incident

May 29, 2025

Mileage

103,755 mi

While the car was idled at a stop light, the warning "reduce engine powere appeared". I took the car to the vehicle and learned this was linked to code P125d71 for fuel pump valve control- a known recall

NHTSA ID

11731988

Incident

Apr 1, 2026

In heavy rain situations I get an error message stating all front active safety systems (forward collision warning, etc.) do not work. The error states to clean or clear the front sensors of the vehicle. There is nothing blocking the sensors but in heavy weather these situations become much more important. Lexus states this is normal when heavy water situations come into play. I understand for going through flood waters but I don't believe it should be in heavy rain. I feel this is a major safety hazard that should come with warnings.

NHTSA ID

11728970

Incident

Apr 1, 2026

Car was running normally and going at 50mph then all of a sudden car abruptly lost power and went to 10mph and dashboard lit up. Very scary as we also had our kids in the car--I can only imagine how dangerous this would have been if we had been on the highway going 70mph. Dealer diagnosed with low pressure fuel pump being bad. Lexus paid for the repair due to some lawsuit settlement but these cars should be recalled due to sudden loss in power!!

NHTSA ID

11717203

Incident

Jan 25, 2026

During heavy wind driven rain the front sensors start to show errors on the screen. These errors cause the the advance safety systems and parking sensors to deactivate. The warnings state to clean the sensors. Sometimes stopping the vehicle and turning off and on the ignition seems to resent but it does happen again. Usually this takes about 30 minutes of heavy rain to cause the. All other functions of the vehicle work but most safety systems appear to deactivate because of the sensors. This should not happen during a time when the systems are most needed.

NHTSA ID

11698895

Incident

May 22, 2025

Trunk is defective. Trunk will not open unless it is manually opened, which is hard because it is powered. If there is an accident and a person needs to escape, they would be stuck inside due to these defective trunks. Many others are experiencing this issue online.

NHTSA ID

11697274

Incident

Oct 1, 2025

The contact owns a 2019 Lexus NX 300. The contact stated that while stopped at a red light, the RPM started to fluctuate. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and the mechanic retrieved DTC: P0300 and P11EF. Additionally, the check engine warning light was illuminated. The vehicle was then taken to a local dealer to be diagnosed, and the contact was informed that the fuel injector was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 25V028000 (FUEL SYSTEM, GASOLINE) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 144,000.

NHTSA ID

11691936

Incident

Oct 1, 2025

Mileage

144,000 mi

The contact owns a 2019 Lexus NX300. The contact stated there was a misfire in the engine and the engine was idling rough. The contact heard a clicking sound coming from the steering wheel while driving at speeds of approximately 10 MPH or slower and when turning the steering wheel. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to TSB: L-SB-007-21; NHTSA ID Number: 11003637 (Engine). The vehicle was taken to the dealer and was diagnosed with a misfire. The dealer also diagnosed the vehicle with the front axle failure. The contact was informed that the front axle needed to be replaced. The front axle was replaced; however, the sound persisted. The vehicle engine was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

NHTSA ID

11664791

Incident

Jan 4, 2025

Mileage

35,000 mi

Air fuel imbalance. Air fuel ratio Imbalance. Rough idling. System too rich bank 1. Requires cylinder head removal. Other VIN#'s recalled; however, my vin # was not accounted for though experiencing the exact issues and codes.

NHTSA ID

11646777

Incident

Mar 5, 2025

I have attempted informing Lexus of this situation. To my knowledge, they have not pursued the case. On October 31, 2023, we brought our NX300 [XXX] ) in at 44,806 miles. The left parking brake actuator was inoperative (also rendering the cruise control inoperative). To get to the dealership from Ormond Beach, I removed the appropriate fuses to avoid any undesired operation from the unit. I was hoping any problems would be covered by warranty—it had under 50,000 miles. The Basic Warranty had expired. The Powertrain Warranty was still in effect. Strangely, brakes are not listed in either warranty. This was definitely NOT a wear and tear item. After inspection by Lexus mechanic, the failed actuator would not and could not be covered by warranty. The ‘out-the-door’ cost was $1371.43 (RO# [XXX]). I asked for the old part, which I still have. There is an extreme manufacturing defect I found. Lexus charged $997.63 for the part. The same EXACT part is available online for $37.70---OEM is $189.00. I understand price markup is required for any business, but over 500% may be a bit excessive. I was truly shocked by what I had found within the sealed actuator. The why and how the actuator actually failed is blatantly obvious and could be a serious safety hazard for anyone driving a car with this type actuator that was manufactured in and around the same time as this one. The motor within the unit is held in place by 3 torx head screws which (all three) were completely unscrewed and were rattling above their appropriate threaded hole. Each screw has little or no threadlocker (Loctite) on the threads. The compression ring on top of each threaded hole is not compressed. This indicates the screws were never torqued to the proper specifications during manufacture. I believe there is a possibility of a brake malfunction due to manufacturer's defect in the brake actuator part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11629251

Incident

Oct 30, 2023

Excessive front pads wear: First replacement @13,000 miles. Second front pads replacement recommended @15,350 miles.

NHTSA ID

11579430

Incident

Mar 25, 2024

I have a 2019 NX, and the driver side mirror vibrate at speed over about 40mph. I went to dealership and checked on it. No one seems to able to help. They directed me to call the warranty line and same thing. it seems like Lexus doesn't want to admit this is one of the manufacture problems. I found many posts about side mirror vibration for lexus nx. Lexus said it's ''normal characteristic" which I totally disagree. The vibration is NOT normal and its annoying while driving. And its DRIVING HAZARD as well if you can't see the mirror clearly. I had an RX before which I loved and had no problems with it. My sister has a 2018 Rav4. I also have a 2018 CRV and even a Scion xb. I know what a "normal" side mirror vibration for a compact SUV should be. Lexus is not willing to fix these defect. I found the SAME compliant for 2022-23 Lexus NX too.

NHTSA ID

11524146

Incident

May 1, 2022

We bought used 2019 Lexus NX 300 with 11573 miles Lexus dealer salesman said the car was still under warranty Before delivery to customer Lexus dealer did performed 161points of service such as : electrical same as mechanical components on entirely of the car and it s/ b working properly without any problems In the past over two years I’ve continued to bring the car back for service Last year I did question ask some service manager about these squeaking noise when driving on the road and they did responded it’s normal ( four original tires are comes with my 2019 Lexus SUV )last time I discovered about two tires brand Dunlop ST 30 size : 225/65R17 -102H show numbers of cracked along to side of the tires and I did mentioned with Lexus dealer but they said its normal and not warranty In the list 161 points of Lexus certified PDF under pages 5 of 6 Section : Hoist items# 114 mention about this condition was covered from Lexus I’ve been trying to work out with them in fact I did contact with two Lexus dealers at Westminster and Riverside city without any luck and only received with “ a runaround “ answers My 2019 Lexus NX 300 shows with 26705 on odometer and I need to report to NHTSA about an unsafe and dangerous issues and prevent it happens in the future customers Thanks for help and let me know if you need more information

NHTSA ID

11456345

Incident

Oct 20, 2021

Drive shaft broke apart from the two bolts securing it to the chassis while driving slow speeds to bolts appear to be missing car made significant noise I needed to be towed to the dealership

NHTSA ID

11434403

Incident

Sep 22, 2021

Our sunroof exploded while driving on the highway, not near any other cars or flying debris. The glass shattered across the entire sunroof, and a hole 6 inches x 12 inches was created.

NHTSA ID

11428411

Incident

Aug 8, 2021

My vehicle has safety recalls since last year and I would like to fix them for my kids and mine safety

NHTSA ID

11425138

Incident

Jun 10, 2021

I was informed in January of 2020 of a safety recall pertaining to the low pressure fuel pump in my Lexus NX300. I learned of the recall via CarFax rather than through Lexus. As I continued to drive and service the Lexus NX300, I received conflicting information from Lexus about whether or not my vehicle was impacted by the recall. Regardless, Lexus informed me that there was no remedy for the defect. In July of 2021 (at least 18 months after the defect was identified) I finally received notice from Lexus that a remedy is available. Lexus clearly knew of the defect prior to issuing the recall, but waited several months before even directly notifying me of the recall, allowing me to drive a vehicle they had already deemed unsafe for months. It is absurd that a manufacturer would allow unsafe vehicles on the road, jeopardizing human lives, while the manufacturer took their time to find a solution. In the meantime, they released new/refreshed vehicle models. This is a clear example of a car manufacturer placing profits over safety and should be addressed. For the record, I no longer own the vehicle. I decided to get rid of it when I lost faith that Lexus would ever resolve the issue.

NHTSA ID

11424661

Incident

Jan 15, 2020

While driving at about 25 miles an hour my car suddenly sped up. I was approaching a very busy street Afraid it would collide with another. vehicle I quickly turned left and crashed into a tree on the medium.

NHTSA ID

11420523

Incident

May 27, 2021

FRONT BRAKES PAD WEAR COMPLETELY WITH 12, 600 MILES.

NHTSA ID

11413548

Incident

Apr 23, 2021

Mileage

12,560 mi

I WAS SOLD MY CAR WITH AN OPEN RECALL OF THE FUEL PUMP BACK IN DECEMBER OF 2020. THE RECALL WAS IN OCTOBER AND THE DEALERSHIP SOLD ME A CAR WITH AN OPEN RECALL AND LET ME DRIVE THE CAR UNTIL MARCH

NHTSA ID

11404902

Incident

Mar 22, 2021

Mileage

1,500 mi

THIS VEHICLE HAD A RECALL DATE OF 01/13/2020. EVERY TIME I CALL LEXUS DEALERSHIP REGARDING THE RECALL, I AM TOLD THAT THEY DO NOT YET HAVE A REMEDY. WHEN WILL THEY HAVE A REMEDY? RATHER SCARY DRIVING HIGHWAY AT 65 MPH. AND THINKING THAT THE FUEL PUMP MAY FAIL. SHOULDN'T NHTSA LOOK INTO WHY THIS IS TAKING SO LONG FOR THE MANUFACTURER TO FIND A REMEDY? IT IS NOW 14 MONTHS SINCE THE RECALL WAS ISSUED. DEALER REFERENCID:20LB01 01/13/2020 NHTSA REFERENCE ID: 20V012

NHTSA ID

11402636

Incident

Jan 13, 2020

MANUFACTURER RECALL NUMBER20LB01, NHTSA RECALL NUMBER20V012 RECALL STATUS IS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. IT HAS BEEN ALMOST A YEAR SINCE THIS RECALL WAS ISSUED. THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR THE SUBJECT VEHICLE IN A TIMELY MANNER.

NHTSA ID

11383802

Incident

Dec 16, 2020

Mileage

5,222 mi

TL* THE CONTACT OWNS A 2019 LEXUS NX 200T. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH PERFORMANCE LEXUS RIVER CENTER (633 WEST 3RD STREET, COVINGTON, KENTUCKY 41011, (859) 547-5300) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. ADDITIONALLY, THERE WAS NO ESTIMATED ARRIVAL DATE FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

NHTSA ID

11378483

Incident

Oct 1, 2020

MY VEHICLE HAS THE FOLLOWING SAFETY RISK" SAFETY RISK IF A VEHICLE STALL OCCURS WHILE DRIVING AT HIGHER SPEEDS, THIS COULD INCREASE THE RISK OF A CRASH." AND THE MANUFACTURER HAS FAILED TO REPAIR THIS ISSUE IN A TIMELY MANNER. PLEASE ADVISE IF I CAN CLAIM THE RETURN AND REFUND OF THIS CAR DUE TO THIS SAFETY ISSUE OF HIGH CONCERN TO ME.

NHTSA ID

11375746

Incident

Nov 21, 2020

ACCORDING TO THE NHTSA ONLINE DATABASE, MY VEHICLE HAS BEEN ON RECALL SINCE JANUARY 13, 2020. I WAS NOT INFORMED OF THIS RECALL, AND ONLY FOUND OUT WHEN I TOOK MY VEHICLE IN FOR MAINTENANCE ON NOVEMBER 3, 2020 (ALMOST ONE YEAR AFTER RECALL WAS ISSUED). I WAS INFORMED OF THE RECALL AT THE LEXUS DEALERSHIP ON THIS DAY, BUT WAS INFORMED THAT THERE WERE NO PARTS AVAILABLE TO REPAIR THE RECALL. WHEN I ASKED WHAT THE RECALL WAS FOR, I WAS INFORMED, 'FUEL PUMP.' WHEN I ASKED FURTHER WHAT THAT DOES AND MEANS WITH THE PERFORMANCE OF MY CAR, I WAS INFORMED, 'IF IT MALFUNCTIONS, YOUR CALL COULD STALL, AND COULD LEAD TO ACCIDENTS IF STALLED WHILE DRIVING AT A HIGHER SPEED.' WHEN I ASKED WHEN THE RECALL REPAIR WOULD BE AVAILABLE, ALL I WAS TOLD WAS THAT IT WAS UNKNOWN, AND WHEN THE PARTS WERE AVAILABLE, I WOULD BE NOTIFIED VIA LETTER. MY CAR COULD STALL AT ANY POINT, I WAS NOT NOTIFIED OF THIS DANGER, AND IT HAS BEEN ALMOST A YEAR WITHOUT ANY OPTION FOR REPAIRS. AT THE LEAST, I SHOULD BE GIVEN A RENTAL VEHICLE UNTIL THE SOLUTION IS AVAILABLE, AND I SHOULD NOT HAVE TO DRIVE IN FEAR THAT MY CAR COULD MALFUNCTION AND STALL AT ANY GIVEN POINT.

NHTSA ID

11373635

Incident

Nov 8, 2020

Mileage

9,800 mi