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2014 Lexus RX Hybrid Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 23, 2015
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 19, 2014

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2014 Lexus RX Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Filed May 23, 2015

DRIVER SIDE REARVIEW MIRROR VIBRATES INSIDE HOUSING PREVENTING PROPER IDENTIFICATION OF VEHICLES APPROACHING OR VEHICLES ON LEFT LANE. THIS SITUATION HAS BEEN PRESENT SINCE THE VEHICLE WAS PURCHASED. LEXUS DENIES MY CLAIM. I BELIEVE IT TO BE A SERIOUS SAFETY ISSUE.

NHTSA ID
10721150
Incident
Mar 31, 2014
ElectricalEngine
Filed Jun 19, 2014

WHILE STOPPED AT A RED TRAFFIC LIGHT, I PRESSED THE PHONE HANGUP BUTTON (BLUETOOTH CONNECTION) ON THE STEERING WHEEL AND THE ENGINE IMMEDIATELY SHUT OFF. I PUT THE CAR IN PARK, FOOT ON THE BRAKE, PRESSED THE START BUTTON ON THE DASH - ENGINE DID NOT START. TRY #4 IT STARTED. MEANWHILE THE TRAFFIC LIGHT HAD GONE THROUGH A FULL CYCLE, THEN RED AND LATE ON THE 2ND GREEN I WAS ABLE TO MOVE THE CAR. CONSIDERABLE HONKING FROM CARS BEHIND ME DURING THE EVENT, BUT FORTUNATELY NO ACCIDENTS OR INJURIES DURING THIS STALL. ON JUNE 17, 2014 I HAD THE CAR TOWED TO KEYES LEXUS MAINTENANCE IN VAN NUYS, CA, MY DEALERSHIP AND THE MAINTENANCE SERVICE I ALWAYS USE. THEY COULD NOT FIND ANY DEFECTS IN THE SHOP OR DURING A LONGRANGE DRIVE, BUT THE DRIVER DID NOT USE THE BLUETOOTH. LEXUS SAID NO SYSTEMIC DEFECTS HAVE BEEN RECOGNIZED IN THE BLUETOOTH, OR OTHER PROBLEMS WITH ENGINE STALLS, AND MY GOOGLE SEARCH CONFIRMED THAT. I TURNED THE LEASED VEHICLE IN AT KEYES LEXUS, AND THEY MADE AN EXCELLENT DEAL FOR ME TO LEASE A NEW 2015 RX450H. I AM NOT COMPLAINING ABOUT ANY OF THE INDIVIDUALS WHO WORKED WITH ME, AND I AM A LONG TIME CUSTOMER AT KEYES LEXUS WHICH PROVIDES OUTSTANDING SERVICE AND COURTESY. HOWEVER, I AM UNCONVINCED THAT THE VEHICLE IS SAFE. *TR

NHTSA ID
10604514
Incident
Jun 16, 2014
Mileage
5,125 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .