2007 Lexus RX Problems

I am reporting a serious and potentially dangerous braking issue with my 2007 Lexus RX400h. The vehicle currently has approximately 126,296 miles. While driving, the vehicle emits a continuous and intermittent warning beeping sound. At the same time, the braking system becomes unreliable. The brake pedal becomes extremely difficult to press, requiring excessive force, and the vehicle does not respond consistently when braking. In addition, there are instances where the vehicle appears to brake unpredictably or inconsistently, which creates a significant safety hazard for myself, passengers, and other drivers on the road. Based on my research, this issue appears to be related to a known defect involving the ABS brake actuator assembly. Lexus previously issued a warranty enhancement program for this component due to internal malfunctions that affect brake pressure and system performance. However, this issue was not issued as a formal recall tied to VIN eligibility. Despite my vehicle being under 150,000 miles, I have been informed that I may be outside the time-based warranty window, and no active recall is listed for my VIN. This defect directly impacts the braking system, which is a critical safety component. Failures in the brake actuator can lead to improper brake pressure, reduced stopping ability, and increased risk of a crash. Given the safety implications and known history of this defect, I believe this issue warrants further investigation and potential recall consideration. I am submitting this complaint to request that the NHTSA review this matter for safety risk and determine whether broader action is necessary to protect consumers.

Hydraulic brake booster pump abs actuator has been on a service bulletin around 2015 with a definitive timetable. I have had numerous notifications with warning lights that are indicative of the booster pump failure for more than 10 years and every time I bring it to the Lexus dealer they said it is my battery. They replace the battery and reset the computer and it repeats itself over and over. My main concern as this should have been a recall and not a service bulletin; an abs brake failure is a significant defect with possible fatal outcome. The problem has been well documented with numerous Lexus and Toyota customers hybrid vehicles going back to 2005. My vehicle is 2007 Lexus RX 400h with 78,000 miles. I am afraid to drive the vehicle with the issue unresolved.

I saw on the internet while I was looking for new mats this year my Lexus RX 350, 2007, vin [XXX] was recalled for the dashboard until May 2017. During 2013 through 2018; my husband left me for my friend; both my sons were shot in different cities; one in Nashville, and one in Denver Colorado. The one in Nashville, was shot 10 times by his roommate who forgot he had a roommate. Fortunately, he turned around so his laptop in his backpack got the bullet which would have killed him. He was left with a dominant disabled arm. He had just come back from Las Vegas working with Jason Aldean as a cameraman and saw the bloody massacre from the shooters. My oldest lives in Denver. He was shot and killed by the police on a domestic call. They overreacted. My ex-husband would not let me come to the funeral or visit the son in Nashville when he was hurt. I was not able to focus on anything else during that time. When I saw the recall on the Internet this year, I called and requested a reprieve. I was turned down. I wrote a letter to Lexus. Again I was turned down. I am [XXX] and [XXX]. I’m still driving my Lexus 2007 and plan to the rest of my life. I didn’t see the mail about the recall of my dashboard, nor anything else for several years. I only have about 94,000 miles on it. Most of my friends want to drive in my car instead of their new ones. When I saw the recall on the Internet this year, I called and requested a reprieve. I was turned down. I wrote a letter to Lexus. Again I was turned down. I plead with you to extend the time and allow me to replace my dashboard on the recall. Thank you for listening, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The cable holding the spare tire up underneath the car snapped while I was at a stop light, resulting in my tire and it's cover falling onto the road

Put key into ignition port and heard and felt a klunk. Key was then freely moving and connecting to nothing inside the ignition chamber. So vehicle would not turn over at all. Had towed to town closer to home. And Currently having towed to mechanic shop for further evaluation. The only symptom the car was having previously was a mysterious scratching sound coming from what sounded like the right side of the hood near the firewall. Took to mechanic and he drove the car and heard the sound but could not pin point it, said nothing was scrubbing the fan or anything else he could see. And to bring it back if it got worse. Never did we think it was the starter nor the ignition chamber. The only way to know now....is to replace it and see if that noise is still there. There were no other warnings. The danger in this is being stranded. Still needs to be evaluated by mechanic.

Electrical system malfunction began (to my best calculation & recollection) in summer 2021 with the first of four battery malfunctions in one year. Each time, AAA discovered low battery response and recommended battery replacement. This time around, battery was replaced about two weeks prior, due to battery failure/AAA reporting would not accept charge. THE NEW BATTERY FAILED (8/3) and the starter broke while attempting to charge. Mechanic repaired starter and battery accepted the charge. No problem, right? Wrong. This driver drove about 30 miles and while driving, the electrical system shut down altogether. With I believe ALL WARNING LIGHTS LIGHTING UP, extremely dangerous situation. NO BREAKING, NO STEERING, NO WARNING. Fortunately, it occurred in a suburban residential area as opposed to the highway. SECOND tow to my mechanic and now, after a full week, no diagnosis, though the car has been running in the shop. This is an intermittent problem. I suspect the alternator.

The contact owns a 2007 Lexus RX350. The contact stated while driving 30 MPH, the vehicle began to smoke. The contact pulled over and became aware that oil was leaking from the vehicle. There were no warning lights illuminated. The vehicle was towed to a service center and the contact was informed that the engine cooler hose had ruptured. The vehicle was not repaired. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 99,000.

I PURCHASED A USED 2007 LEXUS RX350 FOR MY 16 YEAR OLD DAUGHTER. IT HAD A LITTLE OVER 100K MILES. EVERYTHING WORKED PERFECTLY, NO COMPLAINTS WHATSOEVER. UNTIL, MY SON BORROWED IT, AND WHILE HE WAS DRIVING IT, HE SAID IT QUIT. HE LOST ALL POWER STEERING, SO HE PULLED OVER. WE CALLED A TOW TRUCK TO TOW IT TO A MECHANIC. WHEN THE MECHANIC CALLED ME, HE SAID THE OIL COOLING LINE BUSTED, WHICH MADE THE OIL PUMP EMPTY THE ENGINE'S OIL. HE SAID IT WOULD NEED A WHOLE NEW ENGINE. HE SAID THE CAR IS WORTH NOTHING. I PAID $9K FOR THIS CAR A YEAR AGO, AND NOW IT IS NOT WORTH $100. THE MECHANIC SAID THIS IS A KNOWN PROBLEM FOR TOYOTA/LEXUS, BUT THERE WAS NO RECALL. TO ME - THIS IS UNACCEPTABLE. IN MY OPINION, SINCE TOYOTA KNEW OF THIS PROBLEM, BUT DIDN'T RECALL IT, THEY EITHER NEED TO COVER THE COST OF A NEW ENGINE, OR BUY THE CAR BACK FROM ME. I AM VERY UPSET OVER THIS.

MY 2007 RX 350 OUT OF NOWHERE ALREADY 2 YEARS THE AIRBAG LIGHT FOR DRIVER IS ON, I TOOK TO THE DEALER IN GLENDALE ( LEXUS OF GLENDALE) THEY TOLD ME THAT FOR DIAGNOSING I HAVE TO PAY $250 DOLLARS JUST TO TELL ME WHAT IS THE PROBLEM, AND I DID 2 YEARS AGO, THEY TOLD ME THAT THERE IS A PROBLEM WITH WIRING AND NEEDS TO BE REPLACED ALL WIRING WITCH WILL COAT ME AROUND $1500 TO $1800 DOLLARS, WITCH I CAN'T PAY, AND I DON'T FEEL SAFE TO DRIVE LIKE THAT, THE COAST IS THAT HIGH BECAUSE THEY EXPLAIN TO ME THEY NEED TO REPLACE WHOLE WIRING THAT GOES SOMEWHERE FROM BACK TO THE HOOD, BECAUSE IT'S IMPOSSIBLE FOR THEM TO FIND WITCH WIRE IS THE PROBLEM. IN THAT CAR I TAKE MY FAMILY, KID TO SCHOOL, AND I FEEL UNSAFE TO DRIVE, ITS A SAFETY ISSUE AND I THINK THE MANUFACTURER HAD TO BE RESPONSIBLE. *TR

WE ARE THE ORIGINAL OWNER OF A 2007 LEXUS RX 350. THE DASHBOARD HAS BEEN CRACKING AND CRUMBLING APART, POSING A SIGNIFICANT SAFETY CONCERN. FOR EXAMPLE, THE AIRBAG UNIT IS BUILT INTO THE DASHBOARD. DASHBOARD DEGRADATION ALSO AFFECTS VISIBILITY AS IT REFLECTS IN THE WINDSHIELD AND CRUMBLING PIECES FALL OFF DURING DRIVING. UPON FURTHER RESEARCH, A 2014 CLASS ACTION LAWSUIT PROMPTED A WARRANTY ENHANCEMENT IN 2015-2017 TO COVER THE DASHBOARDS OF SEVERAL LEXUS MODEL VEHICLES, INCLUDING OUR 2007 RX 350. UNFORTUNATELY, WE NEVER RECEIVED ANY NOTIFICATION OF THIS WARRANTY PROGRAM, SO WE WERE UNAWARE OF IT UNTIL NOW, AFTER IT HAS EXPIRED. WE HAVE CONTACTED OUR LOCAL DEALERSHIP, STEVENS CREEK LEXUS IN SAN JOSE, CALIFORNIA, AS WELL AS TOYOTA AND LEXUS CORPORATE, WITHOUT RESOLUTION. AS WE NEVER RECEIVED NOTICE OF THE WARRANTY REPLACEMENT PROGRAM, WE WOULD APPRECIATE A GOODWILL COVERAGE FOR REPLACING OUR DASHBOARD.

The contract owns a 2007 Lexus RX350. The contact stated that while driving the vehicle, there was a fuel odor detected in the cabin of the vehicle. The contact stated that the vehicle was taken to several independent mechanics and dealers. The vehicle was diagnosed, and the contact was informed that a plastic box above the muffler had melted from the heat of the muffler, causing fuel to leak onto the muffler. The contact was informed that the vehicle was not drivable as the fuel source was above the muffler and the vehicle could catch on fire. The vehicle was not repaired. The contact stated that the failure had been occurring intermittently since purchasing the vehicle in 2007. The manufacturer was made aware of the failure however, no case was opened. The failure mileage was unknown.

Oil Cooling line failed when driving. I was not aware that it was having an issue; the oil completely cleared the engine, and this could have seized the engine while I was driving. The only way I figured it out, I stopped the car at some point and saw a pool of oil under the car. I called AAA and they came to tow the car, and checked the engine, and told me that there was no oil in the engine.

Electrical system malfunction began (to my best calculation & recollection) in summer 2021 with the first of four battery malfunctions in one year. Each time, AAA discovered low battery response and recommended battery replacement. This time around, battery was replaced about two weeks prior, due to battery failure/AAA reporting would not accept charge. THE NEW BATTERY FAILED (8/3) and the starter broke while attempting to charge. Mechanic repaired starter and battery accepted the charge. No problem, right? Wrong. This driver drove about 30 miles and while driving, the electrical system shut down altogether. With I believe ALL WARNING LIGHTS LIGHTING UP, extremely dangerous situation. NO BREAKING, NO STEERING, NO WARNING. Fortunately, it occurred in a suburban residential area as opposed to the highway. SECOND tow to my mechanic and now, after a full week, no diagnosis, though the car has been running in the shop. This is an intermittent problem. I suspect the alternator.

On November 19, 2021, I purchased a vehicle from cars Lane on Hanover Road in Annapolis Maryland. Upon driving back to my residence in Gaithersburg I noticed that there was significant shaking when the vehicle was driven over 60 miles an hour. I notified the dealership and seemed helpful at first. I took the car to a good year facility and pay to have an alignment. That seem to fix one of the issues however there were several more and many more I was later to find out. As well, the vehicle was also hard to steer when it came to trying to back up and turn the steering wheel. It also made a loud whining noise. I contacted the dealership again and told them of this problem. I have been out to the dealership several times upon realizing they do not have a mechanic on duty and whoever passed inspection on this car should be investigated. There is no way that this car should've passed inspection. The last time I went to the dealership upon talking with the owner I was told to bring the car in and they would take a look at it. Looking at it was all they did. I noticed that [XXX] was on the phone with the warranty people trying to determine if the items that I complained about were covered under the warranty. The woman on the phone informed him that they only covered a certain point of the cost. Now I have come to find out that this car has over $17,000 worth of work to be done. I would like to make a formal complaint about this dealership, its representative [XXX] and the mechanic that allegedly passed this vehicle for inspection. I welcome the opportunity to speak with you and supply you with all the necessary documentation concerning this matter. I have included a copy of the estimate from the Lexus dealership in Rockville, Maryland. It is my honest opinion that this car should've never been sold and have lied to me in the process and to throw the paperwork at me and tell me to take care of myself is unacceptable. They should be held accountable, fined, or shut down. INFORMATION Redacted PURSUANT TO THE FREEDOM OF IN

CHECK ENGINE LIGHT CAME ON ON HIGHWAY. WITHIN A FEW MILES, THE HOOD BEGAN TO SMOKE, SO IMMEDIATELY PULLED OVER. TOWED TO MECHANIC AND WAS TOLD WATER PUMP FAILURE CAUSED ENGINE TO OVERHEAT. ENGINE IS DESTROYED.

WHILE DRIVING IN MY NEIGHBORHOOD, I HEARD A NOISE. 1-3 MINUTES LATER, THE OIL LIGHT CAME ON. I WENT STRAIGHT TO THE DEALER (A MILE AWAY), DESPITE THE OWNER'S MANUAL INDICATING NO URGENCY. THEY SAID MY OIL COOLER LINE BLEW, LEAKED OUT ALL MY OIL AND DESTROYED MY ENGINE WITHIN MINUTES. I CAME TO FIND OUT LATER THAT THIS CATASTROPHIC, ENGINE-DESTROYING OIL LINE RUPTURE IS A KNOWN DEFECT TO LEXUS (LIKE THE VVT LINE) BUT FOR SOME REASON WAS NEVER RECALLED DESPITE IT BEING JUST AS CATASTROPHIC/DANGEROUS. LEXUS CHOSE TO USE A CHEAPER RUBBER HOSE INSTEAD OF A METAL PIPE WHEN THE RUBBER HOSE CAN'T TAKE THOSE HIGH TEMPS AND WILL BLOW. 100% LIKELIHOOD THIS WILL HAPPEN'JUST A MATTER OF WHEN. I RESEARCHED IT AND THERE ARE MILLIONS OF TOYOTA AND LEXUS CARS AFFECTED BY THIS PROBLEM'EVERY SINGLE '07-'11 RX 350 PLUS MANY TOYOTAS. LEXUS WAS MADE AWARE OF THE DEFECT BUT CHOSE NOT TO FIX IT. EXCEPT IN CANADA, THERE WAS A MANDATORY RECALL AND THIS PART WAS REPLACED. FOR SOME HIGHLY SUSPICIOUS REASON, THIS DIDN'T HAPPEN HERE. WHY? IT'S DANGEROUS ENOUGH TO RECALL IN CANADA, BUT NOT THE US? INSTEAD OF RECALLING, US LEXUS ISSUED AN INSUFFICIENT 36 MONTH WARRANTY TO REPLACE IT, BUT ONLY IF IT BLEW DURING THIS TIME. IF IT DIDN'T LEAK WITHIN THAT TIME, YOU'RE SCREWED. LEXUS MESSED UP ITS VIN TRACKING SYSTEM, SO PEOPLE WERE NOT MADE AWARE OF THIS WARRANTY. FOR THOSE WHO WERE, THE ISSUE WAS DOWNPLAYED AS SIMPLY AN 'OIL SEEP' INSTEAD OF AN OIL LINE EXPLOSION WHICH DESTROYS THE ENGINE. CUSTOMERS WERE NOT TOLD AT THE DEALERSHIP. WE SHOULD HAVE BEEN ALERTED TO THE DEFECT SO WE COULD FIX IT PROACTIVELY AND SPARE US THE DEATH OF A CAR WITH ONLY 90K MILES. GOOGLE THIS PROBLEM TO SEE THE THOUSANDS OF POSTS/COMPLAINTS ON TOYOTA/LEXUS WEBSITES. THERE NEEDS TO BE A MANDATORY RECALL AND/OR REIMBURSEMENT FOR THOSE WHOSE ENGINES WERE DESTROYED BY LEXUS' KNOWN DEFECT. PLEASE TAKE ACTION! PLEASE.

2007 RX350. CONDENSATION IN PASSENGER SIDE HEADLIGHT. THEY ISSUED A "WARRANTY ENHANCEMENT" TO AVOID A CLASS ACTION LAWSUIT. THAT PROGRAM HAS EXPIRED AND THEY TELL YOU, "OH WELL, PAY US 2100.00 IF YOU WANT HEADLIGHTS THAT WORK"

HEADLAMP CONDENSATION MAKE LIGHT ON OFF. IT IS SAFETY CONCERN. *TR

I saw on the internet while I was looking for new mats this year my Lexus RX 350, 2007, vin [XXX] was recalled for the dashboard until May 2017. During 2013 through 2018; my husband left me for my friend; both my sons were shot in different cities; one in Nashville, and one in Denver Colorado. The one in Nashville, was shot 10 times by his roommate who forgot he had a roommate. Fortunately, he turned around so his laptop in his backpack got the bullet which would have killed him. He was left with a dominant disabled arm. He had just come back from Las Vegas working with Jason Aldean as a cameraman and saw the bloody massacre from the shooters. My oldest lives in Denver. He was shot and killed by the police on a domestic call. They overreacted. My ex-husband would not let me come to the funeral or visit the son in Nashville when he was hurt. I was not able to focus on anything else during that time. When I saw the recall on the Internet this year, I called and requested a reprieve. I was turned down. I wrote a letter to Lexus. Again I was turned down. I am [XXX] and [XXX]. I’m still driving my Lexus 2007 and plan to the rest of my life. I didn’t see the mail about the recall of my dashboard, nor anything else for several years. I only have about 94,000 miles on it. Most of my friends want to drive in my car instead of their new ones. When I saw the recall on the Internet this year, I called and requested a reprieve. I was turned down. I wrote a letter to Lexus. Again I was turned down. I plead with you to extend the time and allow me to replace my dashboard on the recall. Thank you for listening, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WE ARE THE ORIGINAL OWNER OF A 2007 LEXUS RX 350. THE DASHBOARD HAS BEEN CRACKING AND CRUMBLING APART, POSING A SIGNIFICANT SAFETY CONCERN. FOR EXAMPLE, THE AIRBAG UNIT IS BUILT INTO THE DASHBOARD. DASHBOARD DEGRADATION ALSO AFFECTS VISIBILITY AS IT REFLECTS IN THE WINDSHIELD AND CRUMBLING PIECES FALL OFF DURING DRIVING. UPON FURTHER RESEARCH, A 2014 CLASS ACTION LAWSUIT PROMPTED A WARRANTY ENHANCEMENT IN 2015-2017 TO COVER THE DASHBOARDS OF SEVERAL LEXUS MODEL VEHICLES, INCLUDING OUR 2007 RX 350. UNFORTUNATELY, WE NEVER RECEIVED ANY NOTIFICATION OF THIS WARRANTY PROGRAM, SO WE WERE UNAWARE OF IT UNTIL NOW, AFTER IT HAS EXPIRED. WE HAVE CONTACTED OUR LOCAL DEALERSHIP, STEVENS CREEK LEXUS IN SAN JOSE, CALIFORNIA, AS WELL AS TOYOTA AND LEXUS CORPORATE, WITHOUT RESOLUTION. AS WE NEVER RECEIVED NOTICE OF THE WARRANTY REPLACEMENT PROGRAM, WE WOULD APPRECIATE A GOODWILL COVERAGE FOR REPLACING OUR DASHBOARD.

THE VSC FAILURE, CHECK HYBRID SYSTEM AND ABS BREAK SYSTEM LIGHTS CAME ON WHILE DRIVING THE CAR ON THE STREET. ASIDE FROM BEING SCARY, IT WAS DIFFICULT TO DRIVE THE CAR AND THE BREAKING SYSTEM FELT SPONGY MAKING IT DIFFICULT TO STOP THE CAR. THE CAR IS NOT TURNING ON AND ALL THE LIGHTS ON THE DASH ARE ON. I REPLACED THE BATTERY. YET THE CAR DOES NOT TURN ON AND THE DASHBOARD LIGHTS STAY ON. THIS IS A SERIOUS SAFETY ISSUE THAT MUST BE ADDRESSED BY LEXUS.

ON SEPTEMBER 18,2019 @~12PM WHILE PARKING MY 2007 LEXUS RX 350 DRIVING AT VERY LOW SPEED <5 MPH THE VEHICLE SUDDENLY ACCELERATED HOPPED A CURB AND I WENT INTO THE ROAD. THANKFULLY I DIDN'T CRASH OR HIT ANYONE. MILEAGE AT TIME WAS 52549. I READ ON HERE OTHER PEOPLE HAD SIMILAR ISSUES. I DIDN'T SEE ANY RECALLS FOR THIS PROBLEM ON MY VEHICLE. MY FLOOR MATS ARE NO WHERE NEED THE GAS PEDAL. THE MATS ARE LOCKED IN PLACE BY THE PIN. THEY DON'T MOVE. I PLAN TO TAKE THE CAR TO LEXUS DEALERSHIP. THEY MUST BE AWARE OF THIS ISSUE.

Pass

On November 19, 2021, I purchased a vehicle from cars Lane on Hanover Road in Annapolis Maryland. Upon driving back to my residence in Gaithersburg I noticed that there was significant shaking when the vehicle was driven over 60 miles an hour. I notified the dealership and seemed helpful at first. I took the car to a good year facility and pay to have an alignment. That seem to fix one of the issues however there were several more and many more I was later to find out. As well, the vehicle was also hard to steer when it came to trying to back up and turn the steering wheel. It also made a loud whining noise. I contacted the dealership again and told them of this problem. I have been out to the dealership several times upon realizing they do not have a mechanic on duty and whoever passed inspection on this car should be investigated. There is no way that this car should've passed inspection. The last time I went to the dealership upon talking with the owner I was told to bring the car in and they would take a look at it. Looking at it was all they did. I noticed that [XXX] was on the phone with the warranty people trying to determine if the items that I complained about were covered under the warranty. The woman on the phone informed him that they only covered a certain point of the cost. Now I have come to find out that this car has over $17,000 worth of work to be done. I would like to make a formal complaint about this dealership, its representative [XXX] and the mechanic that allegedly passed this vehicle for inspection. I welcome the opportunity to speak with you and supply you with all the necessary documentation concerning this matter. I have included a copy of the estimate from the Lexus dealership in Rockville, Maryland. It is my honest opinion that this car should've never been sold and have lied to me in the process and to throw the paperwork at me and tell me to take care of myself is unacceptable. They should be held accountable, fined, or shut down. INFORMATION Redacted PURSUANT TO THE FREEDOM OF IN

THE LEATHER SEAT MATERIAL IS DISCOLORED YELLOW DUE TO CONTACT WITH SUNSCREEN LOTION. WE WERE NEVER WARNED ABOUT THIS BEFORE WE BOUGHT THE CAR. I HAVE FOUND MANY FORUMS DISCUSSING THE STAIN PROBLEM ON LEXUS SEATS. WE FEEL THERE SHOULD HAVE BEEN A WARNING OR A RECALL, AND THAT LEXUS SHOULD RE-DYE THE SEATS AT NO CHARGE, AT LEAST ONCE, ISSUING THE WARNING AT THAT TIME. *TR