Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 19 NHTSA owner-reported complaints for the 2013 Lexus RX. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–19 of 19
Odometer Fraud: The contact purchased a 2013 Lexus RX 350. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 96,575. After reviewing an AutoCheck report by Experian the following day, the contact became aware that the mileage was 151,219.
Vehicle was parked, engine off, and unattended. An internal electrical fire originated in the overhead/sunroof wiring area. Damage includes melted wiring harness near the sunroof, burned center console, and soot throughout the interior. The fire originated in a constant-power electrical circuit and spread downward into the cabin. There were no aftermarket modifications, no external heat sources, and no objects in the vehicle that could have caused ignition. Ambient temperature conditions were normal and insufficient to cause this damage. This represents a serious safety defect because the fire originated spontaneously within the vehicle’s electrical system and could have resulted in a full vehicle fire or injury if occupants were present. The failure appears to involve factory-installed wiring/components and is not consistent with normal wear or external factors.
I was just driving regular and the rx350 started to jerk and apply the breaks by itself and slip and go side ways and the car behind me almost hit me because my Lexus started to stop hard and fast .im pressing the gas but it’s not accelerating.the engine wanted to stop and very dangerous I’m scared to even drive the vehicle.i am the 3rd owner and now i know why the otheer people don’t want it .there is a recall for that problem but im new to the car recalls so im not to shure what to do to get the car repaired .i would like this fix especially because it is a recall .thanks
While my daughter was driving at about 1:15 PM in a residential neighborhood, the steering wheel suddenly jerked hard to the right and locked while in motion. This caused the vehicle to crash into a parked car. After the vehicle was towed home, the steering wheel remained locked with both front tires pointed sharply right. When I restarted the vehicle, the steering wheel immediately spun right on its own and locked again. It could not be moved manually, and the front tires stayed stuck in the fully turned position. This appears to be a critical steering system failure. It presents a severe safety risk and could easily result in serious injury or death. Note: I had the car towed home immediately after my daughter informed me of the incident. She reported the accident to AAA Insurance at that time, and the adjuster later indicated they wanted to tow the car for evaluation and a possible total loss settlement. However, I would keep the car at my home for inspection and can reproduce the issue if you let me know when you are available to come out. There were no warning signs prior to the failure, and the car had just passed a smog check a few weeks ago. I just made a video but don't know how to attach it.
When driving the car the steering column felt loose and when going over a railroad track or bump the steering column would jiggle. The car steering felt unsafe. Took it to the Lexus dealer in Austin Texas four or five times and they said they could not find a problem. This a a known issue on several models of Toyotas and Lexus vehicles since the early 2000’s. Toyotas/lexus continued to be manufactured with a faulty steering bussing. Because the car felt unsafe I took it to an authorized mechanic and they took the steering column apart and replaced a flawed steering bearing. The labor was $741 to disassemble and reassemble the steering column. The steering is fine now. I am so disappointed that this flaw with the steering bussing is known and not covered by Toyota/Lexus. Other models with the same problem have been recalled!
AC or Heating stopped working on Passenger side and Rear after not using it for a couple of weeks. I checked online and a lot of RX350 owners have this issue.
When I was driving down the road there have been times that I smelled smoke and was concerned my car was on fire. I checked the oil and inspected around my car, and didn't find the source. Today when I took my car in for service I found out the source of the smoke has been for the past 4 months. There is engine oil leaking from the timing cover that I was informed by my Lexus Dealership today would cost $7,000 (approximate) to fix. I researched online and found that all vehicles with this particular engine are known to have this problem, and it is fairly common. Leaking oil can be a fire hazard, and it seems unacceptable that Lexus/Toyota let this issue continue without addressing it with a recall. Thanks for your time, and I have also sent a similar letter to Lexus also to let them know of my concern.
The contact owns a 2013 Lexus RX350. The contact stated while driving at various speeds, the steering wheel was pulling to either the left or right. There were no warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the front control arms were torn and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 101,786.
I was in the Toyota advantage dealer in Barbousville WV to see why my park assist after replaced are stating there still out per Toyota I need a Wire Harness that’s on back, back, back order now that’s two critical items my car needs and I’m in a new place where I need GPS to work and no one has any ideal when the parts will be available for the Wire Harness nor the Air Bag well per Lexus just wait that does not work for me.
This vehicle is missing along with a 25 year old driving it We need GPS data to locate this vehicle however Toyota motor corps is not cooperating in getting this data to us, please help us.
The contact owned a 2013 Lexus RX 350. While the contact was parking her vehicle the vehicle inadvertently accelerated and crashed into a tree. The contact was not sure how fast the vehicle was moving. The contact crashed into the tree head on and crushed the center of the bumper and grill. The contact stated that the air bag had not deployed. The contact stated she did not notice any warning lights. The contact was transported by ambulance to the hospital. The contact suffered lacerations on her hands and face. The contact stated that the police arrived after she had been transported. The vehicle was not repaired and was declared a total loss by her insurance provider. The manufacturer was informed of the failure. The failure mileage was unknown.
Rear hatch door let loose and hit my wife in head knocking her out temporarily. Lexus dealership would not run diagnostic unless I paid them 150.00. My 8year or 100,000 mile warranty ran out in 2021.
I purchased a 2013 Lexus RX 350 pearl white in color. After about 2 years I noticed spots mainly on the roof and now it is everywhere. The curious thing about the spots are that they are under the clear coat. We had the vehicle checked by a paint professional and we confirmed that it was factory paint. I like to report this issue .
I have had a reoccurrence of a warning light "Trac Off- Check AWD" ( All Wheel Drive}. This is, apparently, an indication that the Vehicle Stability System has been turned off. The car is now less safe/ controlled in slippery inclement conditions. In researching this issue, I have found numerous indications that many drivers have experienced this problem with Vrious Lexus models and model years. Dealer service departments appear to be baffled and unable to correct the problem. The attempted/unsuccessful repairs have been costly.
Sunroof glass exploded while driving car
Had so many issues with this car. Transmission went out at 52k (was replaced under warranty), and at 86k, it went out again. Car overheated and won't move in traffic. Had to push and move it to the side. Had a independent shop rebuild the transmission. Notified Lexus, but won't help due to it was not taken into their dealer. Nothing came on the dash, nor showed any symptom prior to the incident. Thanking you in advance for looking into this matter.
There seems to be a barking noise when pressing the brakes even when engine is not on. Local shop could not diagnose the issue. I heard this could be the regenerative system that is expensive to repair. Braking seems ok but I am concerned as I thought there were some recalls on brake booster for this year but they say not on my car.
Airbag sign on .. lexus service is asking for recalibration to fix the issue
The contact owns a 2013 Lexus RX450H. The contact stated while driving at an unknown speed, the contact had crashed into a tree which resulted in the airbags not deploying. The contact does not remember anything between driving on the highway and waking up in an ambulance. The contact sustained shoulder, neck, and mild concussion and sought medical treatment. The vehicle was towed to a tow yard where it was awaiting diagnosis. The manufacturer was informed of failure and the contact was awaiting a response. The failure mileage was approximately 105,606.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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