RoadVitals

2000 Lexus RX300 Engine Problems

Owner-reported complaints naming the engine system, filed with NHTSA

Data refreshed

Engine reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Dec 2, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 216 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2000 Lexus RX300 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 26 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming engine

The 25 most recent of 26, in the owner's own words

Driver assistanceEnginePowertrain (other)
Filed Dec 2, 2016

MY 2000 LEXUS RX300 HAD AN UNEXPLAINED SUDDEN UNINTENDED ACCELERATION WHERE THE VEHICLE ALMOST KILLED ME AND MY SON. I WAS DRIVING RESIDENTIAL BACKROADS BY MY HOUSE, ACCELERATED SLIGHTLY TO GET UP A HILL AND THAT'S WHEN IT TOOK OFF. THE BRAKE PEDAL WAS UNRESPONSIVE, THE EMERGENCY BREAK WAS UNRESPONSIVE, I PULLED THE FLOOR MAT OUT FOR GOOD MEASURE, NOTHING WORKED, IT KEPT ACCELERATING AT A HIGH RATE UNTIL I FINALLY SLAMMED IT THROUGH GEARS TO "PARK" TO GET IT TO A STOP. I HAD IT TOWED TO THE LEXUS DEALERSHIP, WHERE THE TOW TRUCK DRIVER EVEN TOLD ME WHEN IT STARTED THE CAR TO GET IT UP ON THE TRUCK, AFTER BEING TURNED OFF FOR OVER 12 HOURS, IT WAS STILL RED LINING THE ENGINE, AND EVEN LURCHED FORWARD BUT BECAUSE THE CAR WAS IN PARK, IT DIDN'T CRASH INTO THE BACK OF THE TOW TRUCK. LEXUS INVESTIGATED THE CAR AND DID ABSOLUTELY NOTHING. THEY WOULDN'T TELL ME WHY IT HAPPENED. I DEMAND AN EXPLANATION AND A REPLACEMENT VEHICLE - ONE THAT DOESN'T HAVE A HISTORY OF HAVING SUA PROBLEMS. I FEAR FOR MY LIFE EVERYTIME I HAVE TO DRIVE THIS VEHICLE. *TR

NHTSA ID
10929614
Incident
Apr 26, 2012
EnginePowertrain (other)
Filed Dec 2, 2016

BAD TRANSMISSION

NHTSA ID
10929512
Incident
Nov 28, 2016
BrakesDriver assistanceEngine
Filed Apr 16, 2015
Crash reported

INCIDENT BECAUSE OF SUDDEN UNINTENDED ACCELERATION WHEN MY FOOT ON THE BRAKE. *TR

NHTSA ID
10706164
Incident
Apr 16, 2015
Mileage
165,000 mi
Driver assistanceEngineFuel system
Filed Jan 3, 2015

WHILE DRIVING, THE CAR JERKS AND THEN CUTS OFF. THIS HAS HAPPENED AT LEAST HALF A DOZEN TIMES WITHIN THE LAST 2 MONTHS. ENGINE LIGHT IS CONSTANTLY ON, EVEN AFTER SERVICING THE CAR AT LOCAL LEXUS DEALER. WHEN CAR IS PARKED, I NOTICED EXHAUST FUME SMELLS HEAVILY WITH GAS. *TR

NHTSA ID
10669802
Incident
Oct 10, 2014
Mileage
137,200 mi
EnginePowertrain (other)
Filed Feb 11, 2014

AFTER FIRST HAVING TO REPLACE MY TRANSMISSION AT 75,000 MILES. IT SEEMS I WILL HAVE TO PAY TO DO IT AGAIN AT 186,000. THE PROBLEM STARTED OUT WITH THE VEHICLE HAVING TROUBLE CLIMBING A HILL. I CHANGED THE TRANSMISSION OIL AND TWO WEEKS LATER THE VEHICLE MOVE ABOUT THREE FEET FROM A PARKING STALL MADE A LOUD NOISE JERKED TO A STOP AND WOULD NOT MOVE. I WAS ABLE TO PUT IT INTO DRIVE AND REPARK THE CAR. IT WILL NOT REVERSE AND HAD TO BE TOWED TO A MECHANIC. *TR

NHTSA ID
10563808
Incident
Feb 10, 2014
Mileage
186,000 mi
EnginePowertrain (other)
Filed Apr 1, 2013

TL* THE CONTACT OWNS A 2000 LEXUS RX300. THE CONTACT STATED THAT THE ONLY GEAR THAT WOULD ENGAGE WAS DRIVE. ALTHOUGH THE CONTACT COULD SHIFT INTO ANY GEAR, THE GEARS WOULD NOT ENGAGE. THE CONTACT ALSO MENTIONED THAT APPROXIMATELY FOUR PISTONS MISFIRED AND THE 02 SENSOR WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REBUILD AND THE O2 SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 127,000 AND THE CURRENT MILEAGE WAS 128,700. *TR

NHTSA ID
10505264
Incident
Mar 20, 2013
Mileage
127,000 mi
Engine
Filed Jan 17, 2012

THE PAST TWO WEEKS PRIOR TO TAKING THE CAR TO MY LOCAL TOYOTA DEALERSHIP BECAUSE THERE IS NO LEXUS DEALERSHIP IN OCALA , FL ..... I WOULD SMELL SOMETHING BURNING LIKE RUBBER AGAINST A HOT EXHAUST OR ENGINE. EVERY NOW AND THEN I WOULD STOP THE CAR AND CHECK AND I MIGHT SEE A WHIFF OF LIGHT SMOKE BUT THEN NOTHING. NO ENGINE LIGHTS , NO SPOTTING ON THE GARAGE FLOOR. SO I TOOK THE CAR IN FOR AN OIL CHANGE EARLY AND ASKED THAT THEY CHECK THE CAR OVER. 3 HOURS LATER I WAS TAKEN INTO THE GARAGE BAY AND SHOWN OIL DRIPPING FROM THE UNDERSIDE OF THE ENGINE AND TOLD MY SEALS WERE BLOWN AND THE WHOLE ENGINE WOULD NEED TO BE TORN DOWN TO GET TO THEM. WHILE REPAIRING IT TURNED OUT THE WATER PUMP WAS LEAKING BUT THE TIMING BELT CHANGED AT 60,000 MILES WAS OKAY. THE FOLLOWING EVENING I WAS PRESENTED WITH A $1500 BILL MOST FOR LABOR. I GUESS I CONSIDER MYSELF LUCKY THEY FOUND ALL THIS BEFORE I TOOK THIS 12 YEAR OLD CAR ON A LONG TRIP . *TR

NHTSA ID
10444312
Incident
Jan 10, 2012
Mileage
90,000 mi
Engine
Filed Jun 1, 2011

VEHICLE STARTED LOSING POWER WHILE GOING 35-45 MPH AND EVENTUALLY STALLED. WAS ABLE TO START VEHICLE BUT WON'T GO PASS 25 MPH. WHEN STOPPED, AND SHIFTED ON DRIVE, VEHICLE WON'T MOVE FORWARD. WON'T GO INTO REVERSE EITHER WHEN ENGAGED IN REVERSE. I BELIEVE THIS WAS A TRANSMISSION FAILURE.

NHTSA ID
10404874
Incident
May 29, 2011
Mileage
115,346 mi
Engine
Filed May 6, 2011

TL*THE CONTACT OWNS A 2000 LEXUS RX300. THE TIMING BELT AND ENGINE WERE REPLACED DECEMBER OF 2010 BUT THE REPAIR DID NOT CORRECT THE FAILURE. WHILE DRIVING APPROXIMATELY 30 MPH, THE TIMING BELT FAILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE. THE LOCAL MECHANIC STATED THAT THE TIMING CHAIN AND THE ENGINE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILES WERE 175,000.

NHTSA ID
10399313
Incident
Apr 26, 2011
Mileage
175,000 mi
Engine
Filed Jun 29, 2010

PURCHASED USED RX-300 (YR 2000) IN 2003 AND THE TRANSMISSION DIED SUDDENLY AS I WAS COMING BACK HOME AT 87,000 MILES. THE DEALER FIXED IT FOR FREE, A WEEK LATER THE CAR WOULD NOT START AND HAD TO BE TOWED BACK TO THE LEXUS DEALER IN SILVER SPRING AND ANOTHER TRANSMISSION WAS PUT IN THE CAR. TODAY THE SAME THING HAPPENED, ENGINE LIGHT WENT ON AND THE TRANSMISSION HAS TO BE REPLACED AND IT WILL COST THOUSANDS OF DOLLARS. THE MILEAGE IS 127,000, NOT SURE IF IT'S WORTH GETTING IT FIXED. *TR

NHTSA ID
10340595
Incident
Jun 29, 2010
Mileage
129,450 mi
EngineTransmission
Filed Dec 24, 2009

9/2009 - ENGINE FAILED. VEHICLE INITIALLY PERFORMED NORMALLY, BUT ENGINE SEIZED DURING INTERSTATE DRIVING. PROFESSIONAL INSPECTION DETERMINED CAUSE OF FAILURE WAS SLUDGE BUILD UP. VEHICLE OUT OF INITIAL WARRANTY. EXTENSION BASED UPON CONSUMER COMPLAINTS EXPIRED 4/2009. NEW ENGINE INSTALLED AT MY EXPENSE. 12/2009 - TRANSMISSION FAILED. VEHICLE INITIALLY PERFORMED NORMALLY, BUT SUDDENLY BEGAN TO LURCH WHEN PLACED INTO GEAR AFTER GASOLINE FILL UP. PROFESSIONAL INSPECTION DETERMINED TRANSMISSION FAILURE. NEW TRANSMISSION INSTALLED AT MY EXPENSE. *TR

NHTSA ID
10296874
Incident
Dec 18, 2009
Mileage
182,000 mi
EngineTransmission
Filed Aug 14, 2009

TL*THE CONTACT OWNS A 2000 LEXUS RX300. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED IN 2008. HE RECENTLY HEARD A NOISE COMING FROM THE ENGINE AND THE RPMS DISPLAYED INACCURATE READINGS. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO SHIFT INTO A LOW GEAR AND MOVED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 75,360.

NHTSA ID
10280470
Incident
Aug 13, 2009
Mileage
75,360 mi
Engine
Filed Apr 9, 2009

TL*THE CONTACT OWNS A 2000 LEXUS RX300. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR CONSISTENTLY ILLUMINATES ON THE INSTRUMENT PANEL. SHE HAS NOT TAKEN THE VEHICLE TO THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 121,399.

NHTSA ID
10264815
Incident
Nov 15, 2008
Mileage
121,399 mi
Engine
Filed Mar 22, 2005

I PURCHASED A 2000 TOYOTA SUV. AND SUBSEQUENTLY HAD THE VEHICLE GO INTO SUDDEN COMPLETE IRREPERABLE ENGINE FAILURE WHILE DRIVING ON A BUSY ROAD. IT HAD BEEN A "RECALL", OR SERVICE BULLETIN THAT THE ITEM WAS A "GEL" PROBLEM (OR SLUDGE) WITH THE OIL IN THE MAKE AND MODEL OF THE CAR. ALTHOUGH THIS WAS A KNOWN PROBLEM, LEXUS OF MONTEREY CLAIMED THAT THEY'D NEVER SEEN SUCH A THING AND THAT THE VEHICLE NEEDED $400.00 WORTH OF DIAGNOSTICS TO SEE WHAT THE PROBLEM WAS. ON THE ADVICE OF MY USUAL AUTO MECHANIC, I CONTACTED LEXUS AND REPORTED A POSSIBLE "GEL" PROBLEM. LEXUS IMMEDIATELY SENT SOMEONE OUT TO CHECK THE VEHICLE AND PRONOUNCED IT THE MANUFACTURERS' PROBLEM THAT HAD BEEN SENT OUT AS A NOTICE TO OWNERS OF THE AUTOMOBILES. THEY PAID FOR A NEW ENGINE, AND ALSO ADVISED US THAT ALL INCEDINTAL WOULD BE COVERED. LEXUS OF MONTEREY PENINSULA DECIDED THAT THEY WANTED THE $400.00 FOR THE DIAGNOSTICS, AND WOULD NOT PAY ANY COSTS FOR A REPLACEMENT VEHICLE, AS PROMISED IN THE NOTICE LEXUS SENT US. LEXUS OF MONTEREY HAS MY VEHICLE, AND I AM REFUSING TO PAY THE DIAGNOSTIC COSTS. I AM ASKING FOR MY AUTO, FREE OF ENCUMBERANCES, AND WOULD LIKE COSTS OF RETREIVING A REPLACEMENT VEHICLE TO BE COVERED AT THEIR EXPENSE.*AK

NHTSA ID
10114495
Incident
Dec 21, 2004
Mileage
62,500 mi
Engine
Filed Feb 28, 2005

WE PURCHASED A 2000 LEXUS RX300 WITH A V-6 IN APRIL 2003 WITH 36,000 MILES. WE HAVE RECENTLY FOUND OUT THAT THE ENGINE HAD BEEN REBUILT DUE TO SLUDGE PROBLEMS AT 31,000. WE CHANGED THE OIL EVERY 5,000 - 7,500 MILES. I HAVE NEVER HAD AN OIL RELATED ENGINE PROBLEM IN 28 YEARS OF DRIVING AND HAVE NEVER WORRIED ABOUT KEEPING OIL CHANGE RECEIPTS. I ONLY HAVE RECEIPTS FROM 44,000 AND 60,000 MILES. THE PLACE THAT CHANGED IT DOES NOT HAVE RECORD OF THE TWO OTHER CHANGES AT ABOUT 39,000 AND 51,000. I HAVE COPIES OF THE SPECIAL ADJUSTMENT LETTER THAT YOU REFER TO IN YOUR TSB'S. LEXUS HOWEVER, IS TELLING ME SINCE WE ARE NOT THE ORIGINAL OWNER THAT THIS LETTER AND OFFER DO NOT APPLY TO US. THEY HAVE OFFERED TO PAY HALF OF THE REPAIR WHICH WE HAVE WORKED DOWN TO OUR PORTION $4,200. THEY HAVE NOT PULLED THE HEADS OR THE OIL PAN AND YET THEY KNOW THAT THE WHOLE ENGINE NEEDS TO BE REPLACED. THIS TELLS ME THAT THEY HAVE HAD EXPERIENCE WITH THIS ISSUE BEFORE. OUR VEHICLE HAS NEEDED AN ENGINE EVERY 30,000 MILES. I HAVE KEPT ENGINES UP TO OVER 120,000 MILES WITHOUT FAILURE. IF WE HAVE THEM FIX THE ENGINE I AM TOLD THAT THEY WILL MACHINE THE HEADS AT THE LEXUS DEALER, NOT REPLACE THEM, YET THE BLOCK NEEDS TO BE REPLACED. MY INVESTIGATING ON THE INTERNET LEADS ME TO BELIEVE THAT THE PROBLEM IS IN THE HEADS. JUST MACHINING THEM AND PUTTING THEM BACK ON WILL ONLY ENSURE THAT I WILL BE DEALING WITH THEM IN ANOTHER 30,000 MILES FOR THE SAME PROBLEM. IT SEEMS THAT THEY HAVE A PROBLEM WITH THIS ENGINE THAT THEY DON'T WANT TO STAND BEHIND BECAUSE WE ARE NOT THE ORIGINAL OWNERS OR AT LEAST THAT SEEMS TO BE THEIR EASIEST ROUTE TO TAKE. MY VEHICLE HAS BEEN UNUSEABLE FOR A MONTH NOW AND THERE IS NO END IN SITE.

NHTSA ID
10112264
Incident
Jan 31, 2005
Mileage
60,815 mi
Engine
Filed Jan 26, 2005

AFTER APPROXIMATELY 62,000 ENGINE LIGHT ILLUMINATED. THE OXYGEN SENSOR WAS REPLACED BY MY LOCAL REPAIR SHOP. AFTER THE ENGINE LIGHT CAME BACK ON, AND I REATTEMPTED TO USE MY LOCAL SHOP 3 TIMES I BROUGHT IT TO THE DEALER. THE PROBLEM IS THE MASS AIRFLOW SENSOR/METER. THIS SEEMS VERY PREMATURE FOR THIS TYPE OF PART TO FAIL. FOR A AUTO COMAPNY THAT PROFESSES QUALITY I WAS DISAPPOINTED FOR THIS PROBLEM TO ARISE. I AM PAST WARRANTY AND AM PETITIONING LEXUS TO PAY FOR SOME OF THE REPAIR. *AK

NHTSA ID
10107990
Incident
Jan 26, 2005
Mileage
40 mi
Engine
Filed Jan 15, 2004

RESOLVING OIL SLUDGE REPAIR PROBLEM ON USED RX 300 WITH THIRD PARTY LEXUS DEALER--CAR BROKE DOWN ON 1200 MILE ROAD TRIP. LEXUS PAID FOR RENTAL CAR FOR RETURN TRIP. REPAIR IS UNDER WARRANTY. MY PROBLEM IS THE DEALER WE PURCHASED THE CAR FROM MUST HAVE KNOWN THIS PROBLEM EXISTED WITH THESE VEHICLES AND HAD AMPLE EVIDENCE OF LACK OF OIL CHANGES IN THE REPAIR HISTORY, YET DID NOT PULL THE VALVE COVER OFF THIS VEHICLE TO DETERMINE IF OIL SLUDGE PROBLEM EXISTED. ISN'T THAT STANDARD PRACTICE FOR ALL USED CAR INSPECTIONS? AM TOLD BY THIRD PARTY LEXUS DEALER THERER IS A MAINTENANCE PROCEDURE THAT REQUIRES THIS SLUDGE INSPECTION ON ALL V-6 TOYOTA ENGINES, YET DEALER WE PURCHASED CAR FROM SAYS THIS IS NOT REQUIRED.

NHTSA ID
10071203
Incident
Nov 15, 2003
Mileage
56,370 mi
Engine
Filed Jan 15, 2004

ENGINE FAILED DUE TO SLUDGING. I WAS UNAWARE OF THE SPA AND HAD A USED ENGINE INSTALLED. LEXUS REFUSES TO PAY FOR THE REPAIR BECAUSE I PERFORM MY OWN MAINTENANCE

NHTSA ID
10069445
Incident
Aug 15, 2003
Mileage
109,000 mi
Engine
Filed Sep 13, 2003
1 injury reported

TRAVELING 60 MPH ON MERIT PKY CONNECTICUT, THE FLUID LEAKED OUT OF A BLOWN GASKET IN THE TRANSFER BOX TO THE REAR WHEEL DRIVE. THE REAR WHEELS LOCKED UP AND CAR SKIDDED 150 FT AND SPUN. A MIRACLE NO CARS OR BARRIERS WERE HIT. MOTHER SUFFERED NERVE DAMAGE FROM BEING TWISTED. HAD CAR TOWED DIRECTLY TO DEALER. THE DEALER - LEXUS OF ENGLEWOOD NJ, MADE AN ATTEMPT TO PAY OFF LEASE AND LEASE A NEW CAR BUT DID NOT FOLLOW THROUGH WITH THEIR OFFER. THEY TREATED US HORRIBLY!!! THEY GAVE US NO INFORMATION ON WHAT HAPPENED TO THE TRUCK AND THROUGH A MIRED OF LIES AND NASTY PHONE CALLS FROM THEM, WE HAVE DECIDED TO BUY A MERCEDES ML350. I WILL NEVER DRIVE A LEXUS AGAIN AND AM CURRENTLY PROCEEDING WITH LITIGATION AGAINST LEXUS AND LEXUS OF ENGLEWOOD NJ. I'VE SEARCHED THE INTERNET FOR SIMILAR PROBLEMS BUT FOUND NONE. THIS INCIDENT, I BELIEVE WAS AN ORIGINAL DEFECT OR CAUSED BY THE INCOMPETENCE OF THE SERVICE DEPARTMENT OF LEXUS OF ENGLEWOOD. THE SERVICE MANAGER JOHN LOMANDO HAS DECEIVED, LIED AND BEEN DOWN RIGHT NASTY TO US. THE TRUCK WAS SERVICED ON TIME EVERY SERVICE WITH LEXUS OF ENGLEWOOD. *JB

NHTSA ID
10038832
Incident
Jul 26, 2003
Mileage
41,000 mi
Engine
Filed Jan 22, 2003

MY WIFE NOTICED A CHECK ENGINE LIGHT ON AS SHE WAS DRIVING TO WORK. SHE CALLED ME ON THE CELL PHONE AND WE TOOK THE CAR TO LEXUS OF CLEARWATER. I RECIEVED A PHONE CALL SAYING THEY HAD DETECTED SLUDGE IN THE ENGINE AND IT WOULD NEED TO BE FIXED. THEY TOLD ME THEY MIGHT COVER IT UNDER WARRANTY BECAUSE IT WAS A KNOWN ISSUE BUT THEY WOULD CALL ME BACK. I ALSO CHECKED THE WEBSITE AND LEXUS KNOWS OF THE PROBLEM AND SAYS THEY WILL STAND 100% BEHIND THE CUSTOMER FOR 8 YRS AND UNLIMITED MILES. NO OTHER REQUIRENMENT IS LISTED. MELISSA THE SERVICE PERSON SAID SHE WANTED ME TO TALK TO MARK THE REGIONAL GUY FROM LEXUS BECAUSE THEY WERE NOT GOING TO COVER IT AND THE REPAIR WOULD BE FROM 8K-12K!!!! I TOLD THEM THEY WERE CRAZY BECAUSE WE HAVE HAD EVERY MAJOR SERVICE REQUIRED BY LEXUS AND THAT OIL DOES NOT JUST BREAK DOWN IN A 3 YEAR OLD CAR. MARK TOLD ME HE HAD A HARD TIME COVERING THIS BECAUSE WE WERE OVERDUE BY 5K ON THE OIL CHANGE. I EXPLAINED IF THEY HAD KNOW OF A SLUDGE PROBLEM 8,000 MILES AGO WHEN THEY CHANGED THE OIL WHY DID WE NOT GET NOTIFIED. REGARDLESS I TOLD THEM A CARS ENGINE IS NOT RUINED BECAUSE A PERSON DRIVES A FEW THOUSAND EXTRA MILES. I TOLD HIM THE CAR IS 3 YEARS OLD AND WE WERE RETURNING THE CAR IN MARCH 28 AT THE LEASE EXPIRATION. HE TOLD ME HE COULD GET IT WAIVED FOR ME IF I SPOKE TO THE SALES MANAGER ABOUT PURCHASING ANOTHER LEXUS. I TOLD HIM I WAS NOT READY TO PURCHASE ANOTHE CAR AND DID NOT WANT THE PRESSURE OF HAVING TO BUY A NEW CAR TO GET SOMETHING FIXED THAT SHOULD BE FIXED FOR FREE. I THEN CALLED LEXUS CUSTOMER SERVICE AND NOTED A COMPLAINT. THE GIRL I BELIEVE DENISE TOLD ME SHE WAS GOING TO LOOK AGAIN OVER THE FILE AND ASK MARC FOR A CUSTOMER GOOD FAITH REPAIR. I CALLED YESTERDAY AND LEFT A MSG FOR MARC AND CALLED LEXUS AGAIN TODAY. SO FAR I HAVE NO RESPONSE. I WAS A LEXUS FAN BUT THIS HAS RUINED MY DAY

NHTSA ID
10003221
Incident
Jan 19, 2003
Mileage
36,000 mi
Engine
Filed Jul 8, 2002

ENGINE HAS A JELL LIKE BUILDUP AND VALVES KNOCK. THERE IS A TECHNICAL SERVICE BULLETIN. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK

NHTSA ID
8013412
Engine
Filed Feb 25, 2002

CAR'S ENGINE WOULD NOT TURN OVER WHEN THE CAR WAS IN A GARAGE AFTER 5 DAYS OF NO USE. *AK

NHTSA ID
758608
Incident
Feb 25, 2002
Engine
Filed Jan 18, 2002

I TOOK MY VEHICLE IN FOR A NORMAL SERVICE, AND WAS IMFORMED BY THE DEALER THAT I HAD A SLUDGE BUILDUP. THEY TRIED TO BLAME ME FOR IT BY SAYING THAT IT WAS DUE TO POOR MAINTENANCE ON THE CAR. I DISPUTED THIS SINCE I HAD RECEIPTS TO SHOW I HAD THE CAR SERVICED WITHIN THE NORMAL TIMEFRAME REQUIRED BY LEXUS. (HOWEVER NOT SERVICED AT THE DEALER) THEY TOLD ME THIS PROBLEM/REPAIR WOULD COST ME $6000. TO $12000 TO CLEAN OR REPLACE THE ENGINE. I FELT THIS WAS A DUE TO A DEFECT IN THE ENGINE AND SHOULD BE COVERED UNDER WARRANTY. I HAVE SINCE FOUND NUMEROUS PEOPLE THAT ARE HAVING THE SAME PROBLEM, OR KNOW OF SOMEONE WHO HAS HAD THE SAME PROBLEM. 6 MOS LATER I SPOKE WITH AN INDIVIDUAL WHO HAD THE SAME PROBLEM AND HIS VEHICLE WAS REPAIRED BY THE DEALER AT NO COST. THE DEALER STATES THIS IS A CASE-BY-CASE BASIS, EVEN THOUGH IT IS THE EXACT SAME PROBLEM. I CONTACTED THE DEALER AGAIN AND THEY ARE NOW WILLING TO COVER HALF OF THE REPAIR, THOUGH I WOULD HAVE TO PAY FOR THE LABOR OF APPROX. $2500. I FEEL THIS SHOULD BE COMPLETELY COVERED BY LEXUS AND NOT PUT BACK ONTO THE CONSUMER. ESPECIALLY WHEN I HAVE HAD THE VEHICLE SERVICED AS REQUIRED IN THE OWNERS MANUAL. I BELIEVE THEY ARE TRYING TO COVER UP A DEFECT IN THIS VEHICLE, SINCE THIS WOULD BE A EXTREMELY COSTLY RECALL. I WAS INFORMED BY THE SERVICE MANAGER AT THE DEALERSHIP THAT YOU CAN NOT HAVE SLUDGE BUILD UP IF YOU ARE GETTING YOUR CAR SERVICED WITHIN THE REQUIRED TIMEFRAME, WHICH I DID. SO WHY DO I HAVE A SLUDGE BUILD UP? ANSWER: MUST BE A DEFECT IN THIS VEHICLE. PLEASE INVESTIGATE.*AK

NHTSA ID
757032
Incident
May 24, 2001
Engine
Filed Sep 7, 2001

TOOK VEHICLE IN FOR A ROUTINE CHECK ,AND AFTER A COUPLE OF DAYS CONSUMER NOTICE VEHICLE WAS DRIVING DIFFERENTLY. TOOK BACK VEHICLE TO DEALER AND, THEY STATED THAT ENGINE NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
896006
Incident
Jul 12, 2001
Engine
Filed Aug 24, 2001

EVEN THOUGH THE OIL ON MY RX 300 WAS CHANGED 2,700 MILES AGO, THE ENGINE DEVELOPED ENGINE SLUDGE IN THE 3.0, 6 CYLINDER. LEXUS IS TRYING TO BLAME IT ON ME FOR NOT CHANGING THE OIL AT THEIR DEALERS. THEY WANT TO CHARGE ME $500.00 JUST TO LOOK TO SEE WHAT THE INTERNAL DAMAGE IS AND THEN ANYWHERE FROM A RE BUILD OF THE ENGINE FOR $6000 TO $8000 OR AN ENTIRE NEW ENGINE FOR $13,000.00 PLUS LABOR. I HAVE SINCE FOUND NUMEROUS INDIVIDUALS WITH THE SAME PROBLEM ALL CITING THE SAME ENGINE, SYMPTOMS ETC. ON TOP OF THIS, I WITNESSED THE LEXUS SERVICE MANAGER "RUSHING" TO TAKE DIGITAL PHOTOS OF THE INSIDE OF THE ENGINE AND THEY QUICKLY DOCUMENTED AN "OWNER NEGLECT" FILE IN THEIR MASTER LEXUS RECORDS. AFTER TALKING WITH SEVERAL PEOPLE AND MECHANICS, WE NOW BELIEVE THAT THIS IS A COVER UP ON THE PART OF LEXUS TO AVOID WHAT COULD BE ONE OF THE MOST COSTLY RECALLS IN HISTORY. ANY HELP PLEASE.....?*AK

NHTSA ID
751089
Incident
Aug 15, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .