RoadVitals

2009 Lexus RX330 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 23, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 23, 2016

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2009 Lexus RX330. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Airbags
Filed Nov 23, 2016

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2005 RX330 LEXUS RECALL ISSUES NOT BE RESOLVED. *SMD THE CONSUMER STATED FIVE YEARS AGO, SHE NOTICED THE DASH AROUND THE PASSENGER AIR BAG WAS BEGINNING TO CRACK AND IMMEDIATELY BROUGHT THE ISSUE TO THE A FRIEND WHO AT THE TIME WAS A SERVICE WRITER FOR A LOCAL AUTOMOTIVE COMPANY. AFTER A FEW INQUIRES, HE WAS ABLE TO DETERMINE THERE HAD BEEN A NUMBER OF COMPLAINS LOGGED FOR EXACTLY THE SAME ISSUE AND LEXUS WAS LOOKING INTO THE PROBLEM. THE CONSUMER CONTACTED LEXUS, AND WAS ASSURED THE ISSUE WAS BEING TAKEN SERIOUSLY AND THAT OWNERS WOULD BE NOTIFIED AS SOON AS THEY MADE A DETERMINATION. THE NOTIFICATION CAME A FEW YEARS LATER AND SADLY, IT STATED THEY WERE AWARE OF THE DEFECTIVE PART BUT, THE CONSUMER HAD TO WAIT FOR AN OFFICIAL NOTICE TO COME IN THE MAIL WITH INSTRUCTIONS AS TO HOW TO PROCEED. THE NOTICE FINALLY ARRIVED AND WHEN THE CONSUMER CONTACTED LEXUS, SHE WAS PUT ON A WAITING LIST. THE CONSUMER STATED IT HAS BEEN ALMOST TWO YEARS AND ALTHOUGH SHE HAS BEEN ASSURED BY LEXUS THAT IT IS NOT A SAFETY ISSUE REGARDLESS OF HOW CLOSE IT IS TO THE AIR BAG THE DASH CONTINUED TO CRACK AND EXTENDED FROM THE PASSENGER SIDE, IN A SPIDER LIKE MANNER, ALL THE WAY TO THE DRIVER'S SIDE AND THE PASSENGER SIDE DASH NEAR THE AIR BAG WAS BEGINNING TO SHOW ORANGE/YELLOW FOAM LAYER WHICH HAD PREVIOUSLY HIDDEN. *JB

NHTSA ID
10926921
Incident
Nov 1, 2016

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .