Filed Jun 26, 2023
Interior passenger side trim comes away exposing unsecured dash trim. Clips are poorly held in place. Incessant rattles from cabin.
- NHTSA ID
- 11528970
- Incident
- Jun 1, 2023
2023 Lexus RX450H
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 26, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview
Our database contains 1 NHTSA owner-reported complaint for the 2023 Lexus RX450H. 14 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
Bulletin
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SPOC: Effective immediately, Lexus is issuing a stop sale on part numbers 85212-YZZ2L-LX & 85212-YZZ2M-LX, which may have a quality concern relating to a missing kit component (mispack). Lexus is requesting the return of ALL Dealer inventory of these parts to your facing PDC for credit and inspection.
L-SB-0022-22 Rev
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
TSB: Hybrid and battery electric vehicles are equipped with two types of batteries: ?Hybrid Vehicle (HV) battery ?Auxiliary (12V) battery If the hybrid vehicle or battery electric vehicle is placed into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.
LSB002922
TRAILER HITCHES; WHEELS
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.
LSB003022
EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
LSB002522
ELECTRICAL SYSTEM; HYBRID PROPULSION SYSTEM
TSB: This bulletin provides general high-voltage safety precautions for the HV/EV system. These high voltages are dangerous and can cause personal injury, severe burns, electric shock, and death if proper safety precautions are NOT followed. Be sure to carefully review ALL applicable Repair Manual procedures BEFORE performing service. Lexus strongly recommends that Service Technicians complete Master Certification status before performing any service repair work on high-voltage systems.
L-TT-0314-22 Rev
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS; ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
TT: Select 2022-2023MY Lexus vehicles are equipped with Advanced Park. The Advanced Park system assists in safely and smoothly parking in a target parking space by displaying the blind spots around the vehicle and the parking spot through a bird?s eye view, delivering operation guidance through displays and buzzer operation, and changing the shift position, operating the steering wheel, accelerator pedal, and brake pedal. The Lexus smartphone app Remote Park feature will not be available for 2022-2023 NX, 2023 RX, & 2023 RZ vehicles equipped with Advanced Park. To minimize guest dissatisfaction, Lexus will ask dealers to disable the Remote Park feature during the PDS process on 2022-2023 NX, 2023 RX, & 2023 RZ vehicles equipped with Advanced Park. The Advanced Park feature will still operate.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2024 | 0 | 0 | 0 | — |
| 2023Viewing | 1 | 0 | 0 | — |
| 2010 | 13 | 0 | 1 | 45.7 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.