RoadVitals

2004 Lexus Sc Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 22, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 27, 2015

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2004 Lexus Sc. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Airbags
Filed Mar 22, 2019
Crash reported1 injury reported

THIS CAR HAS BEEN WRECKED, DUE TO THE AIRBAG, AND THE TITLE WAS HANDED OVER TO THE INSURANCE COMPANY AND THEY ISSUED US A CHECK FOR SETTLEMENT. THE CAR WAS CONSIDERED A TOTAL LOSS. WE NO LONGER OWN THIS CAR; HOWEVER, WE KEEP GETTING 3 OR 4 POSTCARDS EVERY MONTH NOTIFYING US OF THE RECALL. I HAVE MADE COUNTLESS PHONE CALLS TO GET OUR NAMES REMOVED FROM THE RECALL MAILING LIST, TO NO AVAIL. IT IS EMOTIONALLY DISTRESSING TO ME TO SEE THESE POSTCARDS ARRIVING, REMINDING ME OF THE AUTO ACCIDENT THAT ALMOST CLAIMED MY HUSBAND'S LIFE. OUR RECALL I.D. NUMBER IS KB8-42S. WOULD SOMEONE PLEASE REMOVE US FROM THE MAILING LIST. THE ACCIDENT OCCURED ON 7/18/2018 AND THE AIRBAG EXPLODED, CAUSING HIM TO HIT A TREE HEAD ON. HE WAS AIRLIFTED TO A TRAUMA CENTER AND SPENT OVER A WEEK IN INTENSIVE CARE, FOLLOWED BY SEVERAL SURGERIES AND FOLLOW UP HOSPITAL STAYS. PLEASE, SOMEONE, REMOVE US THE LIST.

NHTSA ID
11190887
Incident
Jul 18, 2018
Mileage
40,000 mi
Airbags
Filed Aug 27, 2015

PARTS NOT AVAILABE TO RESOLVE RECALL TO WHOM IT CONCERNS: PLEASE ALLOW ME TO EXPRESS MY FUSTRATION AT TRYING TO REMEDY A SAFETY NETICE RECALL FOR A PASSENGER AIRBAG INFLATER FOR MY 2004 LEXUS SC430. ON 8/12/2015 I MADE A APPOINTMENT AT WILKIE LEXUS OF HAVERTOWN. MY APPOINTMENT CONFIRMATION IS BELOW : WHILE COURTEOUS, THE SERVICE MANAGE INDICATED THAT HE DID NOT HAVE THE PARTS AND THEY ARE BACK ORDERED BY AT LEAST TWO WEEKS. EVEN THOUGH I MADE MY APPOINTMENT 8/12 (WEEKS AGO) INDICATING "FRONT PASSENGER AIRBAG INFLATED MODULE" AS THE REASON FOR THE SERVICE VISIT. CONFIRMATION CODE: X0258RN6EJ DATE AND TIME: 08/27/2015 09:00 AM VEHICLE: 2004 LEXUS SC 430 FURTHER, THE SERVICE MANAGER DID NOT PROVIDE A FUTURE APPOINTMENT OR OFFER TO CONTACT ME WHEN THE PARTS WERE AVAILABLE. IF THE SERVICE RECALL IS A SERIOUS AS INDICATED BY THE RECALL NOTICE, THE PARTS SHOULD HAVE BEEN AVAILABLE FOR THE APPOINTMENT, OR IF THE PARTS WERE NOT AVAILABLE I SHOULD HAVE BEEN RESCHEDULED FOR A FUTURE APPOINTMENT. I FEEL AS THIS IS A SERIOUS ISSUE, HOWEVER NOT HAVING THE PARTS FOR A RECALL IS REFLECTIVE OF THE SERVICE CENTER AND LEXUS NOT TAKING THE RECALL NOTICE SERIOUSLY AND THUS PLACING MY FAMILY AT RISK. PLEASE ADVISE THAT I WILL BE FORWARDING THIS COMPLAINT THE THE NATIONAL HIGHWAY TRAFIC SAFETY ADMINISTRATION AS IS INDICATED THE RECALL NOTICE.

NHTSA ID
10759696
Incident
Aug 27, 2015
Mileage
131,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .