2002 Lexus SC430 Owner Complaints

GETTING TOTALLY JERKED AROUND THEY CALL AND NEVER FOLLOW UP. THIS HAS BEEN GOING ON FOR YEARS. NOT ABLE TO DRIVE THE CAR FOR YEARS NOW.

NHTSA ID

11185031

Incident

Apr 13, 2013

Mileage

50,000 mi

THERE IS CONDENSATION IN THE HEAD LAMPS WHICH AFFECTS HOW WELL THEY WORK AT NIGHT. THE CAR HAS NOT BEEN MODIFIED OR HAD ANY TYPE OF INJURY THAT WOULD RESULT IN CONDENSATION BEING INSIDE THE HEADLIGHT COVERS. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. IT IMPAIRS HOW WELL THE HEADLAMPS WORK.

NHTSA ID

11092111

Incident

May 6, 2018

Mileage

62,123 mi

2002 LEXUS SC430. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG INFLATOR MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICOLE WAS TAKEN TO HAVE THE RECALL COMPLETED, BUT WAS TOLD THE ZONE WAS NOT CURRENTLY AUTHORIZED TO COMPLEE THE REPAIR. UPDATED 11/08/2017*JS

NHTSA ID

11034972

Incident

Sep 21, 2017

TAKATA RECALL BOUGHT THIS VEHICLE ABOUT A YEAR AGO AND HAVE NOT RECEIVED ANY NOTICE ON WHAT TO DO TO GET THIS FIXED.

NHTSA ID

10860961

Incident

Apr 1, 2015

HAD AIRBAG RECALL DONE ABOUT 1500 MILES AGO, AIR BAG WARNING LIGHT IS NOW ON , STEADY ,ALL THE TIME

NHTSA ID

10859889

Incident

Apr 5, 2016

Mileage

68,000 mi

I HAD THE SAFETY RECALL, CONCERNING THE AIRBAG INFLATOR MODULE, DONE ON MY CAR BUT NOW THE AIRBAG SENSOR LIGHT STAYS ON.

NHTSA ID

10732173

Incident

May 20, 2015

Mileage

125,000 mi

DRIVING THE CAR UNDER NORMAL CONDITIONS AT ABOUT 45 MPH AND THE BRAKES WENT COMPLETELY OUT WITHOUT ANY WARNING. IM FORTUNATE THAT I DIDN'T CRASH THE VEHICLE INTO SOMETHING OR SOMEONE! CONTACTED LEXUS TO LET THEM KNOW THE ISSUE AND THEY BASICALLY LAUGHED IT OFF !! POOR CUSTOMER SERVICE!! *TR

NHTSA ID

10693669

Incident

Mar 7, 2015

Mileage

125,000 mi

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.

NHTSA ID

10673019

Incident

May 28, 2014

Mileage

65,000 mi

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V312000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS NOT ABLE TO SCHEDULE AN APPOINTMENT WITH THE LOCAL AUTHORIZED DEALER. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA ID

10660946

Incident

Jun 2, 2014

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10660937

Incident

Jul 15, 2014

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10651352

Incident

Oct 30, 2014

THE HARDTOP WILL NOT GO DOWN ON THE ONE SIDE - APPARENTLY THE MOTORS THAT BRING DOWN THE HARDTOP CAN BURN OUT, CAUSING THE ISSUE. FOR HIGHER-END CAR, THIS SHOULD NOT HAPPEN SO SOON. DEALER INDICATED THIS WAS A $3,000-PLUS REPAIR. I HAVE SINCE BEEN DRIVING A SC430 COUPE! *TR

NHTSA ID

10644976

Incident

Aug 3, 2009

Mileage

101,000 mi

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10639738

Incident

Sep 29, 2014

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

NHTSA ID

10630343

Incident

Aug 27, 2014

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ID

10622100

Incident

Apr 1, 2014

Mileage

45,000 mi

RECEIVED URGENT SAFETY RECALL NOTICE ON 8/11/2014. CALLED LOCAL DEALER 8/12/2014 A.M. WAS TOLD DEALERSHIP ONLY RECEIVES ONE (1) REPLACEMENT PART PER WEEK SO I HAVE TO BE PUT ON WAITING LIST. APPROXIMATELY 8 PEOPLE AHEAD OF ME! THE LETTER [XXX] , V.P. TOYOTA NORTH AMERICA SENT YOUR AGENCY ON JUNE 19,2014, STATED THE RECALL NOTICE WOULD GO TO AFFECTED CUSTOMERS ONCE "SUFFICIENT REPLACEMENT PARTS BECOME AVAILABLE". THAT WAS 8 WEEKS AGO, YET THEY CAN STILL ONLY SEND ONE PART PER WEEK? THIS IS UNACCEPTABLE AND POTENTIALLY DANGEROUS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10621686

Incident

Aug 12, 2014

Mileage

98,200 mi

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. AN INVALID VIN WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10618908

Incident

Aug 4, 2014

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT STATED RECALL NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 13V133000 (AIR BAGS) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE FOR THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

NHTSA ID

10606198

Incident

Jan 1, 2014

TL- THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT HAD RECEIVED THE RECALL REPAIR FOR THE AIR BAG. THE VEHICLE HAD EXTENSIVE INTERIOR AND SOME EXTERIOR DAMAGES AFTER THE REPAIRS. THE DAMAGES WERE TO THE DASHBOARD, DAMAGED THE PAINT, SCRATCHED THE TINTED WINDOWS, THE HOOD, LEATHER SEATS IN WHICH THE AUTHORIZED DEALER HAD AGREED TO FIX. THE AIR BAG INFLATOR ASSEMBLY KIT AND COSMETIC DAMAGES HAD BEEN REPAIRED. THE COSMETIC DAMAGES HAD BEEN CAUSED BY THE MECHANICS WHO HAD REPAIRED THE VEHICLE. THE SENSOR LIGHT HAD ILLUMINATED AT RANDOM AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71000. DYD

NHTSA ID

10582891

Incident

Mar 14, 2014

Mileage

71,000 mi

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT STATED AFTER SHIFTING THE VEHICLE INTO DRIVE GEAR IT SUDDENLY ACCELERATED AND CRASHED INTO A NEIGHBORS DOOR, FENCE, HOUSE AND AIR CONDITION. DURING THE CRASH BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE CONTACT AND PASSENGER WERE TAKEN TO THE HOSPITAL. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CONTACT STATED THE VEHICLE ACCELERATED AFTER THE BATTERY WAS REPLACED. THE FAILURE MILEAGE WAS 49,000. UPDATED 7/22/13 *CN

NHTSA ID

10520548

Incident

Jun 4, 2013

Mileage

49,000 mi

TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT STATED HE RECEIVED A LEXUS VOLUNTARY RECALL LETTER FOR THE AIR BAG INFLATER AND THE REPAIR HAD EXCEEDED A REASONABLE TIME TO BE REPAIRED. THE CONTACT FEELS THAT THE AIR BAG FAILURE COULD CAUSE THE PASSENGER INJURY AT ANY MOMENT. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 137,000.

NHTSA ID

10519675

Incident

Jun 12, 2013

Mileage

137,000 mi

UNINTENDED ACCELERATION IN A PARKING LOT CAUSING MY VEHICL TO CRASH INTO ANOTHER VEHICLE. TOYOTA EXAMINED THE VEHICLE AND SAID NOTHING WAS WRONG WITH IT. THEY REFUSESD TO GIVE ME A LETTER SAYING THE CAR WAS SAFE TO DRIVE WHICH I REQUESTED IN WRITING TWICE. UPDATED 02/14/11 *BF

NHTSA ID

10381988

Incident

Aug 5, 2010

Mileage

32,000 mi

LEFT BALL JOINT FAILURE. SHEARED OFF CAUSING LOSS OFF VEHICLE CONTROL. FINALLY STOPPED JUST FEET FROM GOING OVER THE EDGE OF A DROP OFF. DAMAGE TO LEFT SIDE FRONT END COMPONENTS, LEFT FRONT FENDER AND BOTH FRONT TIRES DESTROYED. *TR

NHTSA ID

10325474

Incident

Apr 7, 2010

Mileage

136,032 mi

VSC AND VSC OFF LIGHTS COME ON WHEN VEHICLE IS IN DRIVE AND MOVING FROM COMPLETE STOP. THERE'S NO CHECK ENGINE LIGHT NOR THERE IS ANY DIAGNOSTIC TROUBLE CODE. REPORTS FROM DISCUSSION BOARD INDICATE THAT THIS IS WIDESPREAD AMONG TOYOTA AND LEXUS VEHICLES AND REPORTS STATED THAT TOYOTA IS NOT DOING ANYTHING ABOUT IT. *TR

NHTSA ID

10265361

Incident

Apr 14, 2008

Mileage

66,948 mi

TL*THE CONTACT OWNS A 2002 LEXUS SC430. WHILE DRIVING 20 MPH, A BUS CRASHED INTO THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO A SCRAP YARD. THE CONTACT SUSTAINED WHIPLASH. THE DEALER WAS NOTIFIED, BUT IGNORED THE CONTACT. THE FAILURE AND CURRENT MILEAGES WERE 69,000. UPDATED 12/12/08 *CN UPDATED 12/15/08. *JB UPDATED 12/30/08. *LJ UPDATED 01/05/09.*JB

NHTSA ID

10248848

Incident

Nov 6, 2008

Mileage

69,000 mi