RoadVitals

2019 Lexus Ux Hybrid Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Apr 28, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 12, 2020

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2019 Lexus Ux Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

BrakesDriver assistance
Filed Apr 28, 2021
Crash reported

TL* THE CONTACT OWNS A 2019 LEXUS UX250 HYBRID. THE CONTACT STATED THAT UPON EXITING A CAR WASH, THE BRAKES FAILED TO OPERATE UPON DEPRESSION WITHOUT WARNING. DUE TO FAILURE, THE CONTACT COLLIDED WITH ANOTHER VEHICLE IN FRONT OF HIM. THE AIR BAGS DID NOT DEPLOY DUE TO THE CRASH. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED THE MANUFACTURER WHERE AN APPOINTMENT WAS MADE TO INSPECT THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO LEXUS OF PALM BEACH (5700 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417) WHERE THE BLACK BOX INVESTIGATION DETERMINED THAT THE CONTACT'S FOOT WAS ON THE ACCELERATOR AND THAT THE BRAKES WERE NEVER DEPRESSED. THE CONTACT CONTESTED THE FINDINGS OF THE REPORT STATING THAT MORE DAMAGE WOULD HAVE CAUSED TO THE VEHICLE HAD HIS FOOT BEEN DEPRESSED ON THE ACCELERATOR. HE ALSO MENTIONED THE FORWARD COLLISION WARNING SYSTEM FAILED TO OPERATE DURING THE ACCIDENT. THE VEHICLE HAD BEEN REPAIRED FOR MINOR DAMAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,500.

NHTSA ID
11414297
Incident
Jan 17, 2021
Mileage
6,500 mi
Body & structure
Filed Oct 29, 2020

THE SUNROOF OF MY 2019 LEXUS UX250H EXPLODED AND GLASS SHATTERED WHEN I WAS DRIVING ON THE FREEWAY. THERE WERE NO OVERPASS IN THAT SEGMENT OF THE FREEWAY.

NHTSA ID
11367035
Incident
Oct 27, 2020
Mileage
6,200 mi
BrakesSteering
Filed Mar 12, 2020
Crash reported

TL* THE CONTACT OWNS A 2019 LEXUS UX250H. THE CONTACT STATED WHILE DRIVING 35 MPH, THE DRIVE LOSS CONTROL OF THE VEHICLE AS THE STEERING AND BRAKE WAS INOPERABLE, CAUSING THE VEHICLE TO HIT A GUARDRAIL AND TWO TREES. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY FACILITY FOR BODY DAMAGE ESTIMATE AND REPAIRS. THE CONTACT STATED A LOCAL DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,500.

NHTSA ID
11317709
Incident
Mar 10, 2020
Mileage
10,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .