RoadVitals

2021 Lexus Ux Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jan 1, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Jul 18, 2023

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2021 Lexus Ux. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Other / unspecified
Filed Jan 1, 2026

I am filing an urgent safety complaint regarding a defective Bridgestone tire on my 2021 Lexus UX250h, purchased new in 2021. At 32,000 miles, the [front left] tire shows abnormal tread tearing and separation, while the other tires show normal wear. This is not consistent with standard aging and indicates a potential defect and not normal wear. My attempts to Resolve it was following Bridgestone’s warranty process through Lexus and a Bridgestone dealer. Bridgestone dealer inspected the tire and blamed alignment, despite recent alignment and proper rotations done at Discount Tire Center on October 8,2025 and regularly. The wheel alignment did not show any tear. According to Lexus, Bridgestone denied the claim based solely on mileage without addressing abnormal tread separation (pls request Bridgestone response from Lexus). The tire poses serious and immediate safety risk of sudden failure, especially in rain, creating danger of a blowout, loss of control, or vehicle damage. I need to replace the tire immediately for safety. If your office requires inspection, please notify me as soon as possible so I can retain it. Tire info: Bridgestone Turanza EL450 BL 225/50R18 95V

NHTSA ID
11708130
Incident
Oct 15, 2025
Tires & wheels
Filed Apr 6, 2025

225/50/18 Tires have less that 2000 miles on them and they are pealing at the treads. Literally whole chunks are falling off the tires…looks like someone has been picking and pulling off pieces of my tires.

NHTSA ID
11653019
Incident
Mar 1, 2025
Tires & wheels
Filed Sep 15, 2023

Tires came new with car in 2021. The two front tires are chunking. Back tires appear to be fine. Car is not out of alignment, has never been in an accident, no off roading or parking on gravel surfaces. Took it to a Lexus dealer and service rep. says he's never seen a car like this. I contacted Bridgestone, they say there are no recalls - call reference number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11544826
Incident
Sep 15, 2023
Airbags
Filed Jul 18, 2023
Crash reported

The contact owns a 2021 Lexus UX250. The contact stated that while driving at 40 MPH, he T-boned another vehicle. The air bags failed to deploy. The air bag malfunction warning light was illuminated. The contact did not sustain any injuries. The vehicle was towed to a tow yard. A police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

NHTSA ID
11532924
Incident
Jul 15, 2023
Mileage
30,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .