Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2001 Lincoln Continental submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I WAS BACKING OUT OF MY GARAGE AT HOME AND WHEN I TURNED MY STEERING WHEEL, THE LEFT FRONT SPRING BROKE AND SHREDDED THE INSIDE OF THE TIRE. I CHECKED THE AREA THAT THE SPRING BROKE, AND IT WAS CLEAN, UNRUSTED METAL, THERE WAS NO SIGN OF AN IMPENDING FAILURE, JUST A SUDDEN BREAK.
WHILE BACKING THE CAR OUT OF THE DRIVEWAY AFTER IT HAD BEEN SITTING OVERNIGHT, THERE WAS A LOUD POP AND THE FRONT DRIVER'S SIDE TIRE WENT FLAT. AFTER REMOVING THE WHEEL, I SAW THAT THE LARGE COIL SUSPENSION SPRING HAD BROKEN AND THAT THE SHARP END OF THE BROKEN SPRING HAD SLICED OPEN THE INSIDE SIDEWALL OF THE TIRE. THE CAR IS SITTING THE DRIVEWAY WAITING FOR PART I ORDERED. I CAN NOT BELIEVE IT COST $690.00 EACH FOR COIL SPRINGS THAT'S' CRAZY . AND THAT THERE IS NO RECALL SINCE I HAVE BEEN READING A LOT OF THIS SAME COMPLAINT. THIS IS A 2001 AND THE MILEAGE IS STILL LOW ONLY 50,000 MILES. *TR
WHILE BACKING THE CAR OUT OF THE GARAGE AFTER IT HAD BEEN SITTING OVERNIGHT, THERE WAS A LOUD POP AND THE FRONT DRIVER'S SIDE TIRE WENT FLAT. AFTER REMOVING THE WHEEL, I SAW THAT THE LARGE COIL SUSPENSION SPRING HAD BROKEN AND THAT THE SHARP END OF THE BROKEN SPRING HAD SLICED OPEN THE INSIDE SIDEWALL OF THE TIRE. THE CAR IS NOW IN THE SHOP, SO THE VIN AND EXACT MILEAGE ARE NOT AVAILABLE. IF THIS HAD HAPPENED AT HIGHWAY SPEED, A SERIOUS ACCIDENT COULD HAVE OCCURRED. MY MECHANIC TELLS ME THAT HE HAS SEEN THIS PROBLEM WITH FORD PRODUCTS BEFORE. IF THIS IS A COMMON OCCURRENCE, WHY HASN'T THERE BEEN A RECALL FOR THIS SERIOUS SAFETY PROBLEM? *TR
COIL SPRING ON LEFT FRONT STRUT BROKE, RUBBED THROUGH SIDEWALL OF TIRE CAUSING BLOWOUT. WIFE WAS REAL LUCKY THIS WAS IN TOWN AT LOW SPEED. COULD HAVE BEEN CATASTROPHIC ON FREEWAY. PARTS ARE REAL EXPENSIVE $450 EACH SIDE PLUS ONE NEW TIRE, I'M GOING TO GET BOTH SIDES DONE BECAUSE I DON'T TRUST THE OTHER ONE NOW. I HAVE THE PARTS ORDERED. I WILL SAVE FAILED PART. *TR
TL*THE CONTACT OWNS A 2001 LINCOLN CONTINENTAL. WHILE BACKING OUT OF THE DRIVEWAY AND ACCELERATING FORWARD, THE CONTACT HEARD A RUBBING NOISE COMING FROM THE FRONT OF THE VEHICLE. HE IMMEDIATELY PULLED OFF THE ROAD AND NOTICED THAT THE FRONT PASSENGER SIDE WAS LEANING ON THE TIRE. HE ATTEMPTED TO CHANGE THE TIRE AND DISCOVERED THAT THE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CURRENT MILEAGE WAS 90,052 AND FAILURE MILEAGE WAS 89,755. UPDATED 02-12-08 BF * UPDATED 02/12/08 *TR
TL*THE CONTACT OWNS A 2001 LINCOLN CONTINENTAL. WHILE BACKING OUT OF THE GARAGE, THE VEHICLE JERKED. THE CONTACT CONTINUED TO BACK UP THE VEHICLE AND THE TIRE BLEW OUT. HE EXITED THE VEHICLE AND DISCOVERED THAT THE DRIVER SIDE FRONT COIL SPRING FAILED AND PUNCTURED THE TIRE. THE DEALER WAS NOTIFIED. THE CURRENT MILEAGE WAS 113,371 AND FAILURE MILEAGE WAS 113,350. UPDATED 01-29-08. *KB
TL*THE CONTACT OWNS A 2001 LINCOLN CONTINENTAL. WHILE DRIVING 45 MPH OR GREATER, THE VEHICLE VEERED TO THE RIGHT. THE MECHANIC STATED THAT THE REAR UPPER BALL JOINT FAILED AND THE PART WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THE WAIT COULD BE 2-6 MONTHS. THE CONTACT FELT THAT THE WAIT TIME FOR THE PART WAS UNACCEPTABLE. THE MECHANIC WAS ABLE TO LOCATE ONE PART; HOWEVER, AS OF NOVEMBER 1, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 79,000.
STEEL BELTS ARE SHOWING IN TIRE EQUIPMENT.*MR BOTH FRONT DRIVER AND PASSENGER TIRES SHOWED INSIDE WEAR MAKING THE STEEL BELT VISIBLE. WHEN THE CONSUMER WENT TO CHANGE THE TIRE, THE JACK BENT AND COLLAPSED ON THE CONSUMER. MICHELIN P225/60R16 B. *PH
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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