See attached document for complaint.
- NHTSA ID
- 11740578
- Incident
- Apr 14, 2026
Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2020 Lincoln Corsair submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
See attached document for complaint.
The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 26V123000 (Back Over Prevention) and NHTSA Campaign Number 26V117000(Visibility); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and an appointment was made for service; however, on the day of service, the contact was informed that parts for the recall never arrived. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2020 Lincoln Corsair. The contact received notifications of NHTSA Campaign Numbers: 25V510000 (Back Over Prevention) and 26V123000 (Back Over Prevention); however, the parts for the recall repairs were not yet available. The contact stated that the recall repairs had been incomplete since 2025. The manufacturer was not contacted regarding the unrepaired recalls. The contact had not experienced a failure.
ON YOUR VEHICLE, IT MAY BE POSSIBLE TO HAVE THE SYNC SCREEN IMAGE ON THE CENTER DISPLAY FLIPPED OR INVERTED IMMEDIATELY AFTER AN IGNITION CYCLE. Safety Risk THIS MAY RESULT IN THE IMAGE DISPLAYED BEING INVERTED OR FLIPPED, THIS INCLUDES ALL BUTTONS. WHILE IN REVERSE THE REARVIEW CAMERA IMAGE, BUTTONS, AND CAMERA GUIDELINES MAY ALSO BE INVERTED OR FLIPPED. A REARVIEW CAMERA THAT DOES NOT CORRECTLY DISPLAY A CORRECT IMAGE IN REVERSE CAN REDUCE YOUR VIEW OF WHAT IS BEHIND THE VEHICLE, INCREASING THE RISK OF A CRASH. Remedy SOFTWARE IS NOT AVAILABLE. FORD MOTOR COMPANY IS WORKING TO PROVIDE SOFTWARE FOR THIS REPAIR. WHEN THE REMEDY BECOMES AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE. THE REMEDY IS ANTICIPATED TO BE AVAILABLE IN Q2 OF 2026.
Ford has not been able to remedy this problem
The contact owns a 2020 Lincoln Corsair. The contact stated that while attempting to reverse(R), the rearview camera became inoperable. The contact stated that the rearview camera failed to function properly during inclement weather. The contact received notifications of NHTSA Campaign Numbers: 25V510000 (Back Over Prevention) and 26V123000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or replaced. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 111,000.
The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 25V510000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 25V510000 (Back Over Prevention) in August of 2025 and had not yet received any other communication regarding parts availability. The contact stated that the image was blurry while shifted into reverse(R). Neither the dealer nor the manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 71,400.
The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 25V510000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was intermittently black while the vehicle was in reverse (R). The contact stated that the failure obstructed the view of road while reversing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.
While driving, received AWD, Traction Control, Adaptive Cruise Control and Forward Collision Alert/Malfunction lights on instrument panel and notification that none of them were working. Happened consistently after starting vehicle while driving a few minutes. Had vehicle taken in to dealership to discover a new AWD module was needed and not covered by warranty. After further research, determined that there was a recall for the same part on the same model of our vehicle one year later but did not include our year model.
DISPLAY PANEL FREEZES AND IT ALSO DISPLAYS AS BLANK AND I DON'T HAVE ACCESS TO THE RADIO OR THERMASTAT CONTROLS REVERSE BRAKING SYSTEM FAIL FOR PARKING
Has been to dealer 8x in last 4 months for the 360 camera recall and camera issues the rear camera will grey out when in reverse and CarPlay / iPhone is plugged in
The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
While driving with cruise control set, an pre-collision assist not available warning showed on the dashboard. Cruise control automatically switched off and the immediately slowed even when pressing the gas pedal. The vehicle began to jerk as if the brakes were automatically activated. When able to safely pull over and stop the vehicle, it would not go into park nor would it turn off. The vehicle would only turn off and start when the emergency parking brake had been applied. After inspection at a certified dealership and maintenance shop, the vehicle was diagnosed with major transmission malfunction. The transmission fluid had been completely burned out and metal shavings were present. I asked how could this happen, especially when the necessary maintenance service checks and procedures were in order. The technician said he didn't know. I checked the manufacturer's recall listing and there is a recall on the transmission but that particular recall did not affect my particular VIN. Now the manufacturer refuses to discuss this issue with me, stating that due to proprietary reasons they could not offer me any further assistance or information. Total repair cost = $10,675.67 $4000.00 has been offered as part of the Ford goodwill program. Unfortunately all warranties have expired due to mileage, except the powertrain, which I was told did not include the transmission. 2020 Lincoln Corsair 139, 117 miles This is a first time event for my vehicle. My vehicle stalled in the middle of traffic on the highway. No injuries involved.
The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
I was involved in a front-end collision a ~7 ton commercial vehicle, their fault due to distracted driving while using a cell phone, in which the forward collision warning, automatic emergency braking, and air bags failed. My Corsair had to be towed since it did not run after the accident, the drivers door could not open, so had to crawl out the passenger side. The Corsair was taken to an autobody shop that day and within a week their preliminary visual estimate without tearing down was over half the value of the vehicle and has since been declared a total loss. I sustained injuries in the accident that will be treated for some time and can only speculate that had systems worked, there could have been a chance for less severe injuries or potentially avoided the collision altogether. The autobody shop and insurance has all commented they were surprised none of the safety features worked, but no root cause has been documented as to why. At the time of the accident, all recalls were considered up-to-date and the vehicle has been very well maintained to by a Ford dealer and to the specifications of the owners manual. There were no warning lamps.
Camera blur during Reverse
The rear video camera when I attempted to back up failed and no rear video image just a blue screen. This happened today (06/22/2022).
Vehicle had recall 21V735 completed. Rear camera fail/blue screen both when engaged in reverse and using camera button. Failure resulted in warning messages of reverse brake assist unavailable. Video taken showing current software version while parked and camera failure for proof and uploaded to manufacture social media account in direct message. Additionally, local FMCO dealership was called to ask if can bring in for troubleshooting while error was occurring before closing. Dealership stated to make service appointment that was approximately 9 business days later. Camera has been operational since recorded incident but vehicle not taken for servicing due to unavailable loaner vehicle.
The camera often turns blue/black when backing up.
TL* THE CONTACT OWNS A 2020 LINCOLN CORSAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE ELECTRICAL SYSTEM FAILED TO OPERATE AS NEEDED. THE CONTACT STATED THAT THE BACK-UP CAMERA WOULD MALFUNCTION ALONG WITH OTHER ELECTRICAL COMPONENTS IN THE VEHICLE. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST HERR FORD LINCOLN SERVICE (10 CAMPBELL BLVD, GETZVILLE, NY 14068) WHERE IT WAS DIAGNOSED WITH RODENTS CHEWING SOME OF THE ELECTRICAL WIRING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE PLASTIC COVERING THE ELECTRICAL WIRING WAS SOY BASED WHICH BECAME AN ATTRACTANT TO THE RODENTS. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,529.
INCIDENT #1: I WAS DRIVING ON A 45 MPH ROAD THAT I FREQUENTLY DRIVE. ALARM AND LIGHTS FLASHING TO WARN ME OF AN IMPENDING CRASH. **THERE WERE NO OTHER VEHICLES ON THIS ROAD DRIVING IN EITHER DIRECTION. 1/15/2021 INCIDENT#2. I WAS DRIVING ON A 45 MPH ROAD NEAR HOME. NAVIGATION STARTED ON ITS OWN GIVING DIRECTIONS GIVEN TO DRIVE TO A LOCATION THAT WAS NEVER ENTERED PREVIOUSLY INTO THE SYSTEM. 2/4//21
SEE ATTACHED PDF FOR FULL DESCRIPTION OF THE PROBLEM
MY CAMERA STOPPED WORKING MULTIPLE TIMES. ERROR CONTACT DEALERSHIP. CAMERA SCATTERED SCREEN. SYSTEM DELETES SAVED SETTINGS. MIRROR. I ADJUSTED IT FOR MYSELF. THEN THE MIRRORS AUTOMATICALLY CLOSED THE DRIVER MIRROR CRACKED.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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