Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2014 Lincoln Mks submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Vehicle turned off while driving. Luckily, I was driving in a parking lot when it happened, therefore, I was not at a high volume of speed. The issue has been confirmed by a dealer. No inspection by manufacturer or others has been conducted. No warning lamps or other messages were noted prior to failure. Issues have been ongoing for about 2 months now.
The contact owns a 2014 Lincoln MKS. The contact stated that while at a stop light, the vehicle stalled upon acceleration. There were no warning lights illuminated. After exiting the vehicle, the doors began to lock and unlock. The vehicle was towed to an independent mechanic, who stated the failure was due to the fuel pump. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 89,000.
TL* THE CONTACT OWNS A 2014 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START-UP WHEN SHE ATTEMPTED TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DIAGNOSED AS FUEL PUMP FAILURE. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FUEL PUMP WAS REPLACED TWICE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 79,700.
I WAS GOING UP TO NEW YORK AND CAR STALLED ON BUSY I 95 NORTH HIGHWAY. I GOT IT TOWED TO MECHANIC IN NJ. HE TOLD ME FUEL PUMP RELAY MODULE AND FUEL PUMP IS BROKEN. HE FIXED IT. I CALLED LINCOLN ABOUT RECALL FOR FUEL PUMP RELAY MODULE RECALL AND OF COURSE THEY DENIED MY COMPLAINT, THEY TOLD ME THAT MY VIN IS NOT IN THEIR RECALL. ACTUALLY FUEL PUMP RELAY MODULE WAS BROKEN TWO TIMES IN SAME CAR COSTED ME OVER 1000$ TO FIX PLUS TOWING... UNACCEPTABLE AND DANGEROUS
CAR WILL NOT START FROM STATIONARY POSITION. FUEL PUMP CONTROL MODULE FAILURE
TL* THE CONTACT OWNS A 2014 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. IN ADDITION, THE VEHICLE MADE AN ABNORMAL CLICKING SOUND AND THE AIR CONDITIONER INDEPENDENTLY TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE COULD BE RELATED TO A MALFUNCTIONING FUEL PUMP. THE CONTACT SCHEDULED AN APPOINTMENT WITH COLONIAL FORD (120 FEDERAL RD #126, DANBURY, CT 06811, (203) 748-3503) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
TSB: 16V621000 THIS HAPPENED TO MY CAR, I REPLACED THE FUEL PUMP CONTROL MODULE, THERE IS A RECALL BUT ONLY FOR THE 3.5 LITER. I HAVE THE 3.7 LITER AWD. THE CONSUMER STATED HE PAID FOR THE VEHICLE TO BE REPAIRED AS THE VIN WAS NOT INCLUDED IN THE RECALL. *TR
TL* THE CONTACT OWNS A 2014 LINCOLN MKS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE CONTACT WAS INFORMED THAT THE REPAIR WOULD NOT BE FREE OF CHARGE DUE TO THE VEHICLE HAVING A SALVAGED TITLE THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/21/17*LJ *CN
TL* THE CONTACT OWNS A 2014 LINCOLN MKS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
CAR STOPS WHILE DRIVING AND PTS HAVE LEAKS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .