Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2010 Lincoln Mkt submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TURBO HAS GONE OUT BUT THIS MAKES THE SECOND TIME THAT THIS HAD HAPPENED. I HAVE INVESTIGATED THIS PROBLEM WITH OTHERS AND HAVE FOUND THE SAME PROBLEM WITH THE TURBOS! I NOTICE IT SMOKES EXCESSIVE AND WAS TOLD ITS A FIRE HAZARD AND NOT TO DRIVE ON HIGHWAY. THIS PROBLEM OCCURRED WHILE DRIVING ON THE STREET WHEN IT BEGAN LOSING POWER TO ACCELERATE!
WHILE MAKING A LEFT TURN ON A BRIDGE THE STEERING WHEEL BECAME UNABLE TO TURN. DURING LEFT TURNS THE STEERING IS OFTEN VERY DIFFICULT TO STEER.
I HAVE A 2010 LINCOLN MKT AND I HAVE BEEN HAVING TROUBLE WITH THE POWER STEERING. IT RANDOMLY STOPS WORKING AND IT DIFFICULT TO STEER THE CAR. I ALMOST HIT A MAILBOX TODAY BECAUSE THE STEERING BECAME SO STIFF AND THE ALERT CAME UP ON MY DASH. THERE IS A RECALL FOR THE 2011 AND 2012 MODELS BUT THE NHTSA RECALL SHOULD INCLUDE THE 2010 MODELS AS WELL. I HAVE CHILDREN AND THIS IS A HUGE SAFETY HAZARD! I WON'T EVEN BE ABLE TO RESELL THE CAR IN THIS CONDITION AS IT IS RANDOM. PLEASE CONSIDER LOOKING INTO THIS ISSUE PROMPTLY AS I CAN SEE THERE HAVE BEEN OTHER COMPLAINTS AND MY SITUATION IS NOT UNIQUE. I PRAY TO GOD I DON'T GET IN AN ACCIDENT BECAUSE I DON'T HAVE ANY OTHER OPTIONS FOR TRANSPORTATION AND WILL TRY TO AVOID USING THE INTERSTATE IN MEANTIME. THANK YOU FOR YOUR TIME! PLEASE UPDATE ME AT [[XXX] OR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
"TAKATA RECALL"MY COMPLAIN WAS FILED HERE ALREADY 2 WEEKS AGO AND NOBODY HAVEN'T CALL ME YET BROUGHT THE 2010 LINCOLN TO FORD DEALERSHIP AND YES THE ISSUE WAS THE POWER STEERING WAS OFF AND PAY FOR DIAGNOSE $160 AND AFTER THAT THEY SAID THEY CAN'T REPROGRAM BECAUSE OF NO CODE FOUND AND WILL HAVE TO PAY $2800 FOR THE REPAIRS NOT MY FAULT THAT THIS VEHICLE WAS DEFECTED AND CAME FROM CANADA I AM THE SECOND OWNER SO I JUST FOUND OUT DOING A LOT OF RESEARCH ABOUT THE RECALL BUT SINCE THE CAR CAME FROM CANADA AND JUST HAD IT NOT EVEN 2 MONTHS BEFORE I ALMOST DIE ON THE FREEWAY DRIVING BACK HOME I DON'T KNOW WHAT TO DO. MY POWER STEERING JUST SUDDENLY LOCK AND I CAN'T MOVE IT AND ALMOST CAUSE ME TO DIE THANK GOD I PULL OVER TO THE RIGHT END LANE OF OTHER WISE I'M ALREADY DEAD BY NOW.
5/1/16 I DID MY BREAK AND ROTOR CHANGE AT SEARS AUTO CENTER AFTER IT GET FIX WHILE I WAS DRIVING ON THE FREEWAY 180 MY CAR SUDDENLY SAYS BEAKS LIGHT CAME OUT THEN MY STEERING WHEELS GOT LOCK AND I CAN'T TURN IT THE GOOD THING I WAS DRIVING ON THE RIGHT LANE SO I PULL OVER CAUSE I GOT SCARED AND I AM PREGNANT ALMOST DUE. SO MY STEERING WHEELS IS LOCK AND I CAN'T MOVE THE CAR HIGHWAY PAROLE CAME AND ASK ME WHAT HAPPEN SO I EXPLAIN AND HE CALLED THE ROAD ASSISTANCE ON FREEWAY TO GET MY CAR TOWED SOMEWHERE AROUND IN OAKLAND. SO I CALL THE LIVING CUSTOMER SERVICE BUT WITH NO EXTENDED WARRANTY THEY CAN'T HELP ME THEN I CALL SEARS ASK THEM WHAT HAPPEN TO MY CAR AND THEY WANT TO SEE MY CAR AGAIN SO THEY PAY FOR THE TOW FROM OAKLAND TO SAN BRUNO CA TO CHECK IT AND THERE YOU ARE THEY TOLD ME THAT I HAVE TO BRING IT TO GHTHE DEALERSHIP BECAUSE IT MAY ISSUE A POWER STEERING PROBLEM I BEEN DRIVING THE CAR WITH NO PROBLEM THIS THE FIRST TIME IT HAPPEN SO I TOWED MY CAR FROM SAN BRUNO TO PITTSBURGH CA AND BROUGHT IT TO THE DEALERSHIP AND THE DEALERSHIP WILL DIAGNOSE THE CAR I AM STILL WAITING BUT THE FORD SERVICE TOLD ME YES IT'S THE POWER STEERING WHEEL WAS OFF HOW THAT HAPPEN I JUST WANT TO SEE IF LINCON WILL COVER THE COST IF IT'S RECALL.
THIS BRIEF - WILL NEED ADDITIONAL EXPLANATION OF ALL EVIDENCE -- I PURCHASED MKT LINCOLN APPROX 10/2010. I ALSO WAS TOLD BY THEN F&I MGR [XXX] THAT THE FORD EXTENDED WARRANTY IS THE EXACT SAME AND HE DESCRIBED AS THE EXTENSION OF THE FACTORY BUMPER TO BUMPER WARRANTY THAT COMES WITH THE CAR - THE PRICE WAS $1705.00. I ASKED HIM IT IS THE EXACT SAME ? - HE SAID YES. WELL I PURCHASED AND HAVE SINCE FOUND OUT HE WAS WRONG AND ALSO SUSPECT HE HAD TOLD OTHERS THE SAME THING. IN 10/2014 THE FACTORY WARRANTY EXPIRES AND I WILL STILL HAVE PROBLEMS WITH THE CAR THAT DEALER TODAY STATES WILL NOT BE COVERED TO WORK ON .. TO DATE THE CAR HAS BEEN 145 DAYS OUT OF SERVICE, AROUND 10/2011 ROB SIGHT LINCOLN FORD - KANSAS CITY, MO (NOW ROB SIGHT FORD)DECLINED TO CONTINUE TO FIX PROBLEMS. I FILED COMPLAINT TO FORD,. RESULTED IN ASSIGNMENT TO TOM SIGHT FORD-LEES SUMMIT, MO , WHO REFUSED TO TOUCH CAR SINCE THEY WERE NOT A LINCOLN DEALER. THEN FORD ASSIGNED TO OLATHE LINCOLN FORD - OLATHE, KS. 12/2011. TO DATE, THEY HAVE ATTEMPTED TO FIX NUMEROUS PROBLEMS, SUCCEEDED IN SOME AND NOT OTHERS.. CURRENTLY CAR IS AT THEIR LOCATION WITH PROBLEMS THEY CAN IDENTIFY AND CAN NOT FIX. OTHER PROBLEMS WERE WITH THE DESIGN FLAWS AND SAFETY ISSUES REGARDING COLLISION CONTROL BLIND SPOT WARNINGS AND WHEN I HAVE WENT THROUGH THE FORD ARBITRATION - WITH THE BBB, THEY DENIED MY REQUEST FOR BUY BACK STATING -- SINCE THOSE WERE OPTIONS,CAN NOT INCLUDE IN THE FORD ARBITRATION AND PROBLEMS WERE NOT WITHIN THE 18 MONTH TIME LINE, WHICH WAS NOT TRUE. THEY HAD ALL THE COPIES OF WORK ORDERS INDICATING THE OPPOSITE OF THAT AND STILL WAS DENIED.. IT WOULD TAKE A LAW SUIT TO CONTINUE THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FIRST TIME I WAS DRIVING AT ABOUT 20 MILES PER HOUR AND LET GO OF THE GAS PEDAL THE CAR JUMPED OUT OF DRIVE AND DID A JERKING SOUND THEY REPLIED IT WAS 2 SOLENOIDS WERE REPLACED THE NEXT TIME I WAS DIVING UP A HILL WITH A 20% GRADE AND TRIED TO ACCELERATE AND IT LOST ALL POWER. IT REMAINED THE SAME ON ACCELERATION. NO POWER WHAT SO EVER UNTIL I MADE IT TO THE TOP. *TR
THE INCIDENT OCCURRED IN A PARKING LOT, IN BRIGHT DAYLIGHT AT 4:05 PM. THE LINCOLN MKT WAS BEING DRIVEN ON AN ERRAND TO A SHOPPING MALL. THE DRIVER MADE A LEFT TURN, AND STOPPED FOR ANOTHER VEHICLE BACKING OUT OF A PARKING SPOT. ON PROCEEDING TO MAKE A RIGHT-HAND TURN INTO THE SAME PARKING SPOT, THE VEHICLE TRAVELING SLOWLY, THERE WAS A BUMP/OR JERK AND THE VEHICLE ACCELERATED ON ITS OWN. THIS IS THE POINT OF THE UNINTENDED ACCELERATION, IN SPITE OF THE DRIVER USING THE BRAKES, THE VEHICLE ACCELERATED OVER THE SIDEWALK AND CONTINUED INTO THE WALL OF A CVS DRUG STORE. THE WALL STALLED THE VEHICLE, THE DRIVER PUT THE VEHICLE INTO "PARK," HIT THE STOP/IGNITION BUTTON AND EXITED THE VEHICLE. POLICE AND FIRE DEPARTMENT RESPONDED, THE POLICE OFFICER DID NOT FILE AN ACCIDENT REPORT. THERE WERE NO INJURIES ONLY PROPERTY DAMAGE. HE INTERVIEWED THE DRIVER AND OBSERVED THE CAR STUCK IN THE WALL OF THE CVS STORE. HE WAS PRESENT FOR THE EXCHANGE OF INSURANCE AND DRIVERS' INFORMATION. THE FIRE DEPT ENSURE SAFETY OF THE BUILDING AFTER THE VEHICLE WAS REMOVED. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP FOR INSPECTION AND REPAIR. THEIR DEALERS MECHANIC DID NOT FIND A COMPUTER RECORD OF AN "ERROR MESSAGE." IN HIND-SIGHT THERE HAD BEEN A PREVIOUS LOW SPEED BUMP FOLLOWED BY A SURGE IN ACCELERATION BUT THIS OCCURRED AT AN INTERSECTION WITH A STOP SIGN, THE DRIVER DID NOT ATTRIBUTED THIS AS MECHANICAL BECAUSE THE CAR WAS MOVING. IN THE 12/18/12 ACCIDENT THE DRIVER WAS TRYING TO STOP THE FORWARD PROGRESS AND THE LINCOLN MKT WOULD NOT RESPOND. *TR ..UPDATED 01/30/13 *BF THE CONSUMER WAS THE DRIVER OF THE VEHICLE, BUT NOT THE OWNER. THE CONSUMER STATED SHE MAY HAVE UNINTENTIONALLY CONTRIBUTED TO THE PROBLEM. THE VEHICLE WAS TESTED AND THE COMPUTER DID NOT RECORD AN ERROR. A CERTIFIED MECHANIC CHECKED THE THROTTLE, ETC AND THERE WAS NO SIGN THAT A MECHANICAL PROBLEM EXISTED. THE CONSUMER DOES NOT WANT TO PURSUE THE COMPLAINT. 01/31/13
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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