2011 Lincoln Mkx Driver assistance Problems

The contact owns a 2011 Lincoln MKX. The contact stated that while shifted into reverse(R), the rearview camera image failed to display as intended. The contact stated that an unknown message was displayed on the instrument panel. The vehicle was taken to a local independent mechanic, and the contact was informed to contact the local dealer for assistance. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V598000 (Back Over Prevention); however, the VIN nor the model vehicle was included. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

NHTSA ID

11672001

Incident

Jul 8, 2025

Mileage

160,000 mi

Body Control Module has developed an internal short that is causing safety systems not to work. It is also affecting the heating/ air conditioning, tire pressure monitoring system. This was recalled previously but the manufacturer wont do anything about it. I have had the vehicle at 2 separate dealerships who say the same thing, that the part is not available and can't be repaired. I called Ford directly and they are refusing to do anything about it since the old recall was performed but clearly never fixed the issue.

NHTSA ID

11645270

Incident

May 31, 2022

The car speed decelerating. I was driving on Freeway going 75 miles yellow wrench came on car decelerated to 45 miles an 18 wheeler was behind me and couldn’t stop almost hit me thankful the opposite lane was free and he was able to change lanes in time. Once lane decelerates it shut completely down. This could have cost me my life. The vehicle is in the shop took it before and because the light don’t stay on they can’t read it . I seen where there was a recall on the body throttle in 2017 I didn’t own the vehicle then. The light only appeared right before it decelerates this is the second time in 6 months the light never stays on. After the incident on Sat April 23; the light went off n the car drove smoothly but I cannot have this happening unexpectedly because this is too dangerous

NHTSA ID

11462476

Incident

Apr 23, 2022

The back up camera is not working. Sometimes ithe view is perfect color, etc. Other times the view is upside down and other times, toitally out of focus or the screen is black & says check with dealer. It is a safty hazard, expecially at night when backing up. The Ford dealer says the camera needs replacing.

NHTSA ID

11441196

Incident

Oct 1, 2020

TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE THE VEHICLE WAS IN REVERSE, THE REAR CAMERA WAS INOPERABLE. CREST FORD (218 FLANDERS RD, EAST LYME, CT 06357, (860) 739-5403) WAS CONTACTED AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 95,613.

NHTSA ID

11267767

Incident

Aug 25, 2019

Mileage

95,613 mi

DOORS (DRIVER SIDE BACK DOOR, PASSENGER SIDE BACK DOOR) SHOW DOOR AJAR WARNINGS EVEN WHEN THE DOORS ARE PROPERLY SHUT. THIS FAULT CONTINUES TO RUN MY BATTERY DOWN, AND EVENTUALLY FORCED ME TO PURCHASE A NEW BATTERY. I READ SIMILAR COMPLAINTS, AND AS A DEDICATED FORD BRAND PURCHASER I AM VERY UPSET THIS ISSUE WAS NOT RECALLED AND CORRECTED. THE FAULT ACTIVATES UPON STARTING MY VEHICLE OR WHILE DRIVING. THE LIGHTS CONTINUALLY STAYING ON CAUSES THE BATTERY TO DRAIN AND EVENTUALLY DIE!!! THIS IS NOT A FAULT CAUSED BY OWNER ERROR, AND I STRONGLY BELIEVE FORD SHOULD RECALL AND REPLACE THE FAULTY DOOR LATCH ASSEMBLIES!

NHTSA ID

11121676

Incident

Aug 1, 2017

Mileage

80,000 mi

VEHICLE REGISTERS DOOR ADJAR CONSTANTLY. CAUSES DOME LIGHTS TO STAY ON EVEN WHILE DRIVING, CAN'T LOCK DOOR, AND BATTERY GOES DEAD. THIS IS AN ISSUE! I SAW THERE WAS AN INVESTIGATION BUT APPARENTLY NOTHING HAS BEEN RESOLVED. THE PROBLEM STARTED GRADUALLY AND PROGRESSED TO ALWAYS. ONE TIME AFTER THE BATTERY DIED I HAD A FRIEND JUMP IT AND THE CABLES STARTED ON FIRE! UNSURE IF THIS IS RELATED BUT THE 12VOLT PLUG IN THE DASH STOPPED WORKING AND THE HEATER AC HVAC ALSO WENT OUT PREVIOUS TO THIS. WHAT A PAIN...

NHTSA ID

11060923

Incident

May 1, 2017

Mileage

100,000 mi

PROBLEMS WITH THE ELECTRONIC THROTTLE BODY (ETB). WHEN DRIVING, THERE IS AN EXTREME, SUDDEN AND DANGEROUS LOSS OF POWER. AT THE SAME TIME, FORD'S INFAMOUS "WRENCH WARNING LIGHT' FOR THIS PROBLEM COMES ON AND THE CAR ENTERS INTO THE 'LIMP HOME MODE'. THIS IS THE SAME PROBLEM THAT FORD / LINCOLN IS HAVING IN WHICH THE NHTSA HAD OPENED AN INVESTIGATION IN FEB. 2013 AFTER THOUSANDS OF FORD / LINCOLN OWNERS COMPLAINED OF THE SAME ISSUE I AM CURRENTLY HAVING, THEN CLOSED IT AFTER FORD AGREED TO 'FIX 1,600,000 CARS THAT "LIMPED HOME"'. MY RESEARCH SHOWS THAT FORD CLAIMS THAT CUSTOMER SATISFACTION PROGRAM 16B23 HAS BEEN ISSUED. HOWEVER, WHEN I CONTACTED LINCOLN HQ, THEY STATED THAT SINCE NHTSA HAS CLOSED THIS INVESTIGATION, THEY ARE NOT WILLING TO INCLUDE MY VIN WITH THIS REPORTED PROBLEM. THIS PROBLEM IS GETTING WORSE AS WELL. IT HAS HAPPENED 5 TIMES NOW AND EVERY TIME, I HAVE TO PULL OFF TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. I CALLED THE LINCOLN DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND THE SERVICE MANAGER WAS WELL AWARE OF THE PROBLEM AND STATED THAT HE FIXES THESE 'ALL THE TIME' AT $160.00 FOR THE PART, AND $400.00 FOR THE LABOR. PLEASE REOPEN THE NHTSA INVESTIGATION / CASE TO INCLUDE MY VIN IN THIS 'RECALL' OR WHATEVER FORD WANTS TO CALL IT. *TR

NHTSA ID

10937042

Incident

Nov 22, 2016

Mileage

50,000 mi

UNINTENDED ACCELERATOR FIRST HAPPENED APPROXIMATELY 18 MONTHS AGO. I TOOK MY VEHICLE TO A FORD DEALER TO HAVE A BRAKE RECALL DONE AND TOLD THEM THAT I WENT TO STOP AT A RED LIGHT AND SOMETHING MADE THE ACCELERATOR STICK FORCING ME TO JUMP A CURB AND RUN AT A HIGH SPEED THROUGH AN EMPTY LOT IN FRONT OF OUR LIBRARY AND THEN BACK OVER ANOTHER CURB AND OUT ONTO ANOTHER ROAD. I PUT BOTH FEET ON THE BRAKE AND KEPT PUSHING; IT FINALLY STOPPED. THE SERVICE DEPARTMENT TOLD ME THEY DID A DIAGNOSTIC TEST ON THE CAR AND THEY COULD NOT FIND NOTHING WRONG WITH IT. ON JULY 18, 2016 I WAS PULLING INTO A PARKING SPOT AND AS I TOOK MY FOOT OFF THE ACCELERATOR TO BRAKE AGAIN MY VEHICLE ACCELERATED BY ITSELF FORCING THE CAR TO JUMP THE CURB AND PLOW INTO A 4-FOOT HEDGE. THE CAR STOPPED ON TOP OF THE HEDGES. I AM ATTACHING A PICTURE. HAD THE CAR NOT BEEN STOPPED BY THE HEDGE ' THERE WAS AN EIGHT LANE ROAD IN FRONT OF MY CAR AND I DARE NOT THINK ABOUT WHAT WOULD HAVE HAPPENED HAD THE CAR GONE STRAIGHT INTO TRAFFIC. I DO NOT KNOW WHAT COMPONENT OR SYSTEM CREATED THIS UNSAFE RISK.

NHTSA ID

10888016

Incident

Jul 18, 2016

Mileage

56,000 mi

TRIED TO TAP THE BRAKES TO TAKE THE CRUISE CONTROL OFF AND IT WOULDN'T DISENGAGE. TAPPED HARDER AND THEN STOMPED ON THE BRAKE TO RELEASE IT AND STOP FROM HITTING THE CAR IN FRONT OF ME. AFTER THAT, IT WAS VERY HARD TO MAKE THE BRAKES WORK. TOOK IT A FORD DEALER WHILE IT WAS STILL UNDER WARRANTY AND THEY CLAIMED THEY COULDN'T DUPLICATE IT. FINALLY TOOK IT TO A LINCOLN DEALER AFTER THE 50K MILE WARRANTY EXPIRED AND THEY MADE ME PAY FOR A NEW BRAKE BOOSTER. NOW THE CAR WON'T START EVERYTIME BECAUSE IT SAYS THE BRAKE ISN'T DEPRESSED, BUT OF COURSE, IT WAS! *TR

NHTSA ID

10532159

Incident

Jun 2, 2013

Mileage

49,600 mi

TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE MOMENTARILY SURGED FORWARD BEFORE STOPPING ON ITS OWN. APPROXIMATELY TEN DAYS LATER, THE DRIVER WAS ATTEMPTING TO PARK AND THE VEHICLE SURGED FORWARD UNTIL IT CRASHED INTO A BUS SHELTER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10451261

Incident

Nov 15, 2011