2012 Lincoln Mkz Hybrid Problems

The contact owns a 2012 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the power steering assist and driving track warning lights illuminated. The contact drove the vehicle to his place of employment. The contact stated that after work he started the vehicle and, while driving, the steering seized. The contact used both hands to turn and steer the vehicle. The contact phoned the local dealer and made the dealer aware of the failure. The dealer informed the contact that the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report to failure to the NHTSA Hotline. The failure mileage was approximately 125,000.

The contact owns a 2012 Lincoln MKZ Hybrid. The contact stated that while her husband was attempting to reverse, he became aware that the electronic power steering was not functioning properly, and the vehicle displayed a message stating "Electric Power Steering Assist Fault". The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the power steering control module. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was included but the vehicle was already repaired under the recall. The manufacturer was notified of the failure but did not assist. The failure mileage was 66,000.

Takata recall. The contact owns a 2012 Lincoln MKZ Hybrid. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated that Ford completed the work necessary to repair the vehicle.

TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE MACHENS CAPITAL CITY FORD (807 SOUTHWEST BLVD, JEFFERSON CITY, MISSOURI 65109, (855) 929-5900) WAS MADE AWARE OF THE RECALL IN MARCH OF 2017 AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

SEAT HEATING AND COOLING CONTROL SHUTS OFF AFTER AFTER BUTTON IS DEPRESSED. UPON TROUBLE SHOOTING IT WAS FOUND THAT SOMETHING SHORTED A PIN ON THE CONTROL MODULE LOCATED UNDER THE PASSENGERS SEAT TO THE EXTENT THAT THE FEMALE PIN CONNECTOR WAS COMPLETELY MELTED.

THE TAIL LIGHT ASSEMBLY KEEPS GOING OUT

I have a Lincoln MKZ Hybrid 2012 with 88k miles on it. While I was slowing to a stop as I approached a stoplight at a busy intersection, the 'Check Brake' warning on the dashboard lit up without warning and no prior issues, and my ability to brake became near impossible as the pedal softened. I needed to push it all the way to the floor to get the vehicle to stop. I shifted into park and turned off the vehicle - following turning it back on, the dashboard warning disappeared, I was able to brake again, and the warning has not come back since. My vehicle just passed inspection earlier in the month, and nothing with the brakes came up. This is a critical safety issue! It could have been potentially fatal to myself, my passenger, or other drivers if I could not stop before the intersection, or if this had happened while I was on a main road or highway. I took it into the Ford Lincoln dealership. They cited a faulty HCU/ABS module and recommended replacement, but all parts are after-market at this point and would not come with a warranty. OEM replacements are also extremely difficult to come by. The repairs would take around $3.8k to complete, which is close to the current value of the vehicle. Ford issued Safety Recall 19S54 in December 2019, covering 600,166 model year 2006–2010 Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles for the exact same defect. No recall exists for anything in 2012 despite at least 17 NHTSA complaints have been filed for the 2012 Lincoln MKZ alone for this specific brake failure. The 2012 MKZ and Fusion use the same braking system architecture as the recalled vehicles. The failure mechanism is identical. The safety risk is identical.

The contact owns a 2012 Lincoln MKZ Hybrid. The contact stated while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal was depressed and went all the way to the floorboard however, the vehicle failed to immediately stop. The contact stated that after pumping the brake pedal repeatedly the vehicle came to a stop. The ABS warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with the ABS control module failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 119,000.

DRIVING ON THE HIGHWAY AT APPROX 65 MPH, A MESSAGE APPEARED TO PULL OVER. AT THE SAME TIME, THE CAR LOST ALL POWER. THE GAS PETAL NO LONGER WORKED. THIS HAS HAPPENED TWICE. THE CAR HAS RIGHT AT 60K MILES.

DRIVING ON INTERSTATE AT 70 MPH IN HEAVY TRAFFIC WITH CRUISE CONTROL ENGAGED. POWER CUT OUT AND CAR SLOWED DOWN RAPIDLY. THROTTLE PEDAL WAS INOPERATIVE WITH TOTAL LOSS OF POWER. COASTED TO SIDE OF ROAD WHILE DODGING SEMI-TRUCKS. SHUT CAR OFF AND POWER RESET. WAS ABLE TO CONTINUE TO DESTINATION. THE CAR LOST POWER PREVIOUSLY, 09/13/16, WHILE DRIVING IN TOWN, BUT AT THE LOWER SPEED IT WAS NOT LIFE THREATENING. THE ENGINE RESET AFTER RESTARTING THAT TIME ALSO. DEALER WAS NOTIFIED OF THAT INCIDENCE BUT NOT ABLE TO DUPLICATE PROBLEM.

WHILE DRIVING THERE IS A LARGE POP SOUND AND THEN EXTREME STATIC / "WHITE NOISE" THAT COMES THROUGH THE SPEAKER SYSTEM EVEN IF THE AUDIO IS TURNED OFF. IT WILL PERIODICALLY DO THIS OFF AND ON AND IS EXTREMELY LOUD AND DISTRACTING WHILE DRIVING. ALSO BECAUSE IT IS SO SPORADIC AND THE POP AND STATIC NOISE IS NEVER KNOWN WHEN IT IS GOING TO HAPPEN IT HAS NEARLY CAUSED ACCIDENTS FROM BEING SCARED WHEN IT COMES ON SUDDENLY. IT DOES THIS WHILE CITY DRIVING OR HIGHWAY DRIVING. I CAN NOT TAKE A PICTURE OF A SOUND BUT I DO HAVE VIDEO AND YOU CAN ALSO YOUTUBE OTHER PEOPLES COMPLAINTS ABOUT THIS ISSUE. IT BEGAN FOR ME ON JULY 24, 2018 AND HAS CONTINUED TO HAPPEN ON A DAILY BASIS SINCE THEN.

THE ELECTRIC ASSIST POWER STEERING HAS FAILED

SHORTLY AFTER I HAD THE TAKATA RECALL FIXED, I HAD THE FOLLOWING THINGS HAPPEN TO THE VEHICLE: INTERIOR DRIVER'S DOOR HANDLE WILL NOT OPERATE. PRIOR TO THAT THE DRIVER'S WINDOW WOULD NOT OPERATE. MYSTERIOUSLY, THE WINDOW BEGAN OPERATING, THEN THE INTERIOR DOOR HANDLE FAILED. THE VEHICLE WAS STATIONARY WHEN EACH INCIDENT OCCURRED.

FAILURE OF DRIVER'S INSIDE DOOR HANDLE: WHEN ATTEMPTING TO EXIT MY CAR, THE DOOR HANDLE'S MECHANISM SUDDENLY FAILED AND I WAS UNABLE TO EGRESS THE VEHICLE AND I CAME CLOSE TO PANICKING. SO I WAS FORCED TO EXIT VIA THE PASSENGER DOOR WHICH WAS VERY DIFFICULT CLIMBING OVER THE CENTER CONSOLE. AFTER TALKING TO THE LINCOLN ASSISTANT SERVICE MANAGER AND RESEARCHING THE INTERNET, I QUICKLY LEARNED THAT FORDS, INCLUDING LINCOLNS, HAVE AN EXTREMELY HIGH FAILURE RATE OF THIS PART. HE SAID THAT THE ALTERNATIVE TO CLIMBING OUT THE PASSENGER'S DOOR WAS TO LOWER THE DRIVER'S WINDOW AND OPEN THE DOOR BY PULLING ON THE OUTSIDE HANDLE WHICH CAN ALSO BE A DIFFICULT MANEUVER. BUT WHETHER AN EMERGENCY OR NOT, THAT IS CERTAINLY NOT THE FIRST THING THAT COMES TO MIND. HAD I BEEN IN AN ACCIDENT OR THE CAR CAUGHT FIRE REQUIRING IMMEDIATE EXIT, IN ALL LIKELIHOOD, I WOULD HAVE LIKELY DIED. BECAUSE OF THIS FREQUENT PART FAILURE AND THE LIKELIHOOD OF INJURY OR DEATH, I FIND IT VERY DIFFICULT TO FATHOM THAT YOUR AGENCY HASN'T ISSUED AN URGENT RECALL ON THIS PART.

DRIVING ON THE HIGHWAY AT APPROX 65 MPH, A MESSAGE APPEARED TO PULL OVER. AT THE SAME TIME, THE CAR LOST ALL POWER. THE GAS PETAL NO LONGER WORKED. THIS HAS HAPPENED TWICE. THE CAR HAS RIGHT AT 60K MILES.

APPROXIMATELY MARCH OF 2013. I WAS DRIVING NORTH ON MOULTON BLVD, SUDDENLY THE CAR LOST SPEED AND A RED TRIANGLE SHAPED CAME ON AND STATED "DRIVE TO SIDE OF ROAD SAFELY AND SHUT OFF THE CAR ENGINE" I TOOK IT TO LINCOLN GARAGE AND THEY KEPT MY CAR FOR A WEEK, WAITING FOR DIRECTIONS OF PROCEDURE FROM DETROIT, THEY TOLD ME THEY HAD REPLACED THE HYBRID BATTERY. THE CAR RAN GREAT AGAIN. JUNE 15, 2015 IT SHUT DOWN AGAIN, LIKE BEFORE, I TOOK IT TO THE LINCOLN DEALER, THEY SAID THERE WERE NOT ANY CODES, BUT TOLD ME IT WAS A BAD THROTTLE BODY, OF WHICH THEY CHANGED. JUNE 24,2015, THE CAR SHUT DOWN AGAIN, THE RED TRIANGLE SHAPE LIGHT CAME ON, TOOK IT INTO LINCOLN DEALER THE SAME DAY, THEY TOLD ME THE COMPUTER SAID THE CAR SHUT DOWN, BUT NO COMPUTER CODES. THIS MAKES ME THINK THAT A NEW THROTTLE BODY WAS NOT NECESSARY. A LINCOLN TECHNICIAN HAS BEEN DRIVING MY AUTOMOBILE FOR THE LAST FEW DAYS AND WILL DO SO OVER THIS WEEK-END. HE HAS A COMPUTER ATTACHED TO THE AUTO ENGINE, LOOKING FOR THE CAUSE. WHEN THE CAR SHUTS DOWN, PRESSING THE ACCELERATOR GETS NO RESPONSE.

The contact owns a 2012 Lincoln MKZ Hybrid. The contact stated that the front driver's side door failed to open while pulling the interior door handle, requiring the contact to open the door using the exterior door handle. The vehicle was taken to the dealer, where the front driver's side interior door handle was replaced three times, and the door lock was replaced once; however, the failure persisted. Additionally, the contact stated that the front passenger' side door failed to open completely. The vehicle was taken to the dealer, where the front passenger' side door lock was replaced once; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 55,567.

SEAT HEATING AND COOLING CONTROL SHUTS OFF AFTER AFTER BUTTON IS DEPRESSED. UPON TROUBLE SHOOTING IT WAS FOUND THAT SOMETHING SHORTED A PIN ON THE CONTROL MODULE LOCATED UNDER THE PASSENGERS SEAT TO THE EXTENT THAT THE FEMALE PIN CONNECTOR WAS COMPLETELY MELTED.

The contact owns a 2012 Lincoln MKZ Hybrid. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the brake was inoperable. The Service ABS warning light was illuminated; however, the contact stated that the vehicle was driven to her residence with caution. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact researched and discovered NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) in which her vehicle experienced the same failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000.

WHILE DRIVING ON THE FREEWAY 50 -60 MPH THE CAR WILL SHUT OFF WITHOUT WARNING ON THE DASH IS SAYS PULL OVER SAFELY. THE CAR RESTARTS ONCE STOPPED THE KEY TURNED OFF THEN ON. THE PROBLEM IS VERY DANGEROUS ., ESPECIALLY IN HEAVY TRAFFIC.THIS HAS HAPPENED 7-8 TIMES IN THE PAST 2 MONTHS.

MY 2012 LINCOLN MKZ HAS A TAIL LAMP THAT DOES NOT ILLUMINATE, AND THE BRAKE LIGHT IS NOT AS BRIGHT AS THE BRAKE LIGHT ON THE DRIVER'S SIDE. THE CAR HAS ABOUT 54,000 MILES. THE ENTIRE TAIL LAMP ASSEMBLY HAS TO BE REPLACED AT A COST OF $300-$400 WHEN IN THE PAST A $3 BULB WOULD BE THE FIX. 14M03 TAIL LAMP ASSEMBLY EXTENDED COVERAGE SHOULD INCLUDE ANY FORD TAIL LIGHT WITH THIS PROBLEM. IN THE PAST, REPLACING A BULB WOULD FIX THE PROBLEM, BUT THE MANUFACTURER NOW PRODUCES A CAR THAT PLACES AN UNFAIR COST BURDEN ON THE OWNER. THE DESIGN IS RIDICULOUS AND MAY CAUSE A SAFETY ISSUE.